Patient Access Solutions Market by product & service (Training services, Eligibility Verification, Medical Necessity, Pre-certification), Delivery Mode (Web & Cloud, On premise), End-User (Providers, HCIT Outsourcing Companies) - Global Forecast to 2025

世界の患者アクセスソリューション市場予測:製品・サービス別、配信方法別、エンドユーザー別

◆タイトル:Patient Access Solutions Market by product & service (Training services, Eligibility Verification, Medical Necessity, Pre-certification), Delivery Mode (Web & Cloud, On premise), End-User (Providers, HCIT Outsourcing Companies) - Global Forecast to 2025
◆商品コード:HIT5875
◆調査・発行会社:MarketsandMarkets
◆発行日:2021年1月15日
◆ページ数:202
◆レポート形式:PDF / 英語
◆納品方法:Eメール(受注後24時間以内)
◆調査対象地域:グローバル
◆産業分野:医療
◆販売価格オプション(消費税別)
Single User(1名様閲覧用)USD4,950 ⇒換算¥519,750見積依頼/購入/質問フォーム
Multi User (Five User)USD6,650 ⇒換算¥698,250見積依頼/購入/質問フォーム
Corporate License (全社内共有可)USD8,150 ⇒換算¥855,750見積依頼/購入/質問フォーム
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【レポートの概要】

マーケッツアンドマーケッツ社は世界の患者アクセスソリューション市場規模が2020年16億ドルから2025年24億ドルまで、年平均8.5%成長すると予想しています。本市場調査資料では、患者アクセスソリューションの世界市場を広く調査・分析し、イントロダクション、調査手法、エグゼクティブサマリー、プレミアムインサイト、市場概要、産業インサイト、製品・サービス別(サービス、ソフトウェア)分析、配信方法別(ウェブ・クラウド型ソリューション、オンプレミス型ソリューション)分析、エンドユーザー別(医療プロバイダー、HCITアウトソーシング企業、その他)分析、地域別分析、競争状況、企業情報などを整理しました。
・イントロダクション
・調査手法
・エグゼクティブサマリー
・プレミアムインサイト
・市場概要
・産業インサイト
・世界の患者アクセスソリューション市場規模:製品・サービス別(サービス、ソフトウェア)
・世界の患者アクセスソリューション市場規模:配信方法別(ウェブ・クラウド型ソリューション、オンプレミス型ソリューション)
・世界の患者アクセスソリューション市場規模:エンドユーザー別(医療プロバイダー、HCITアウトソーシング企業、その他)
・世界の患者アクセスソリューション市場規模:地域別
・競争状況
・企業情報

“The global patient access solutions market is projected to reach USD 2.4 billion by 2025 from USD 1.6 billion in 2020, at a CAGR of 8.5%.” Increasing patient volume and subsequent growth in the demand for health insurance, the growing importance of denials management, declining reimbursement rates, increase in the volume of unstructured data in the healthcare industry, and the rising need to curtail escalating healthcare costs are the major factors driving the growth of this market. However, high deployment costs are expected to restrain the growth of this market to a certain extent.

“Services to have the largest share in Patient access solutions market.”
Based on product and service, the patient access solutions market is segmented into services and software. The services segment accounted for the largest share of the global patient access solutions market in 2019. The introduction of complex software and the need for system integration are expected to boost the services market in the coming years.

“Support and Maintenance services to have the largest share in 2019.”
The patient access services market, by type, is segmented into support and maintenance, implementation, and training and education services. In 2019, the support and maintenance services segment accounted for the largest market share. Factors such as the increasing demand for upgradation and enhancements along with the increasing complexity of patient access software are driving the growth of the support and maintenance services segment.

“Automated updating features to support the growth of web & cloud based solutions.”
Based on delivery mode, the patient access solutions market is segmented into web and cloud-based solutions and on-premise solutions. In 2019, the web and cloud-based solutions segment accounted for the largest share of the global patient access solutions market. The flexibility of working from remote areas, affordability, and automated updating features are some of the key advantages associated with web and cloud-based solutions.

“North America dominated the Patient access solutions market in 2019.”
North America dominated the patient access solutions market in 2019, followed by Europe and the Asia Pacific. North America’s large share in the global market is attributed to factors such as stringent regulations, increasing government support for improving healthcare infrastructure, the need for reducing healthcare costs, increasing volume of claims denials, high number of private healthcare payers and well-established government payers.

The break-down of primary participants is as mentioned below:
• By Company Type – Tier 1: 42%, Tier 2: 31%, and Tier 3: 27%
• By Designation – C-level: 30%, Director-level: 45%, and Others: 25%
• By Region – North America: 42%, Europe: 28%, APAC: 19%, LATAM:9%, MEA:2%

Research Coverage:
The report analyses the Patient access solutions market and aims at estimating the market size and future growth potential of various market segments based on products, delivery mode, and end-user. The report also provides a competitive analysis of the key players operating in this market, along with their company profiles, product offerings, recent developments, and key market strategies.

Reasons to Buy the Report:
This report will enrich established firms as well as new entrants/smaller firms to gauge the pulse of the market, which, in turn, would help them garner a greater share of the market. Firms purchasing the report could use one or a combination of the below-mentioned strategies to strengthen their positions in the market.

This report provides insights into:
 Market Penetration: Comprehensive information on the product portfolios of the top players in the Patient access solutions market. The report analyzes this market by product type, delivery mode, and end-user
 Market Development: Comprehensive information on the lucrative emerging markets, by-products, delivery mode, and end-user
 Market Diversification: Exhaustive information about the product portfolios, growing geographies, recent developments, and investments in the Patient access solutions market
 Competitive Assessment: In-depth assessment of market shares, growth strategies, product offerings, and capabilities of the leading players in the Patient access solutions market

【レポートの目次】

1 INTRODUCTION 24
1.1 OBJECTIVES OF THE STUDY 24
1.2 MARKET DEFINITION & SCOPE 25
1.2.1 INCLUSIONS & EXCLUSIONS 25
1.3 MARKETS COVERED 26
FIGURE 1 PATIENT ACCESS SOLUTIONS MARKET 26
1.3.1 YEARS CONSIDERED FOR THE STUDY 26
1.4 CURRENCY 27
1.5 STAKEHOLDERS 27
1.6 LIMITATIONS 27
1.7 SUMMARY OF CHANGES 28
2 RESEARCH METHODOLOGY 29
2.1 RESEARCH APPROACH 29
FIGURE 2 RESEARCH DESIGN 29
2.1.1 SECONDARY DATA 30
2.1.1.1 Key data from secondary sources 31
2.1.2 PRIMARY DATA 32
FIGURE 3 PRIMARY SOURCES 32
2.1.2.1 Key data from primary sources 33
2.1.2.2 Key industry insights 34
FIGURE 4 BREAKDOWN OF PRIMARY INTERVIEWS: BY COMPANY TYPE,
DESIGNATION, AND REGION 34
2.2 MARKET SIZE ESTIMATION 35
FIGURE 5 MARKET SIZE ESTIMATION: REVENUE SHARE ANALYSIS 35
FIGURE 6 REVENUE SHARE ANALYSIS ILLUSTRATION 36
FIGURE 7 COUNTRY-LEVEL ANALYSIS OF THE PATIENT ACCESS SOLUTIONS MARKET 36
FIGURE 8 APPROACH 4: TOP-DOWN APPROACH 37
FIGURE 9 CAGR PROJECTIONS: SUPPLY-SIDE ANALYSIS 39
FIGURE 10 CAGR PROJECTIONS FROM THE ANALYSIS OF DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES IMPACTING THE PATIENT ACCESS SOLUTIONS MARKET (2020-2025) 39
2.3 MARKET BREAKDOWN & DATA TRIANGULATION 40
FIGURE 11 MARKET DATA TRIANGULATION METHODOLOGY 40
2.4 MARKET SHARE ASSUMPTIONS 41
2.5 ASSUMPTIONS FOR THE STUDY 41

3 EXECUTIVE SUMMARY 42
FIGURE 12 PATIENT ACCESS SOLUTIONS MARKET, BY PRODUCT & SERVICE,
2020 VS. 2025 (USD MILLION) 42
FIGURE 13 PATIENT ACCESS SERVICES MARKET, BY TYPE,
2020 VS. 2025 (USD MILLION) 43
FIGURE 14 PATIENT ACCESS SOLUTIONS MARKET, BY DELIVERY MODE,
2020 VS. 2025 (USD MILLION) 44
FIGURE 15 PATIENT ACCESS SOLUTIONS MARKET, BY END USER,
2020 VS. 2025 (USD MILLION) 45
FIGURE 16 GEOGRAPHICAL SNAPSHOT OF THE PATIENT ACCESS SOLUTIONS MARKET 46
4 PREMIUM INSIGHTS 47
4.1 PATIENT ACCESS SOLUTIONS: MARKET OVERVIEW 47
FIGURE 17 GROWING IMPORTANCE OF DENIALS MANAGEMENT TO DRIVE MARKET GROWTH 47
4.2 ASIA PACIFIC: PATIENT ACCESS SOLUTIONS MARKET, BY DELIVERY MODE & END USER (2019) 48
FIGURE 18 WEB & CLOUD-BASED SOLUTIONS SEGMENT ACCOUNTED FOR THE LARGEST MARKET SHARE IN 2019 48
4.3 PATIENT ACCESS SOLUTIONS MARKET: GEOGRAPHIC GROWTH OPPORTUNITIES 49
FIGURE 19 UK TO REGISTER THE HIGHEST GROWTH IN THE PATIENT ACCESS SOLUTIONS MARKET 49
4.4 REGIONAL MIX: PATIENT ACCESS SOLUTIONS MARKET (2020−2025) 50
FIGURE 20 NORTH AMERICA WILL DOMINATE THE PATIENT ACCESS SOLUTIONS MARKET DURING THE FORECAST PERIOD 50
5 MARKET OVERVIEW 51
5.1 INTRODUCTION 51
5.2 MARKET DYNAMICS 51
FIGURE 21 PATIENT ACCESS SOLUTIONS MARKET: DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES 51
5.2.1 DRIVERS 52
5.2.1.1 Need to maintain regulatory compliance 52
5.2.1.2 Increasing patient volume and subsequent growth in the demand for health insurance 53
FIGURE 22 GROWTH IN THE GERIATRIC POPULATION, BY REGION, 2015–2050 53
FIGURE 23 PROJECTED HEALTHCARE SPENDING IN DIFFERENT REGIONS,
2017-2022 (USD BILLION) 54
5.2.1.3 Growing importance of denials management 54
5.2.1.4 Declining reimbursement rates 55
5.2.1.5 Rising need to curtail healthcare costs 55
TABLE 1 IMPACT ANALYSIS: MARKET DRIVERS 56
5.2.2 RESTRAINTS 56
5.2.2.1 Data breaches and loss of confidentiality 56
FIGURE 24 HEALTHCARE DATA BREACHES IN THE US, AUGUST 2019-JULY 2020 57
TABLE 2 IMPACT ANALYSIS: MARKET RESTRAINTS 57
5.2.3 OPPORTUNITIES 57
5.2.3.1 Huge growth potential in emerging healthcare IT markets 57
TABLE 3 IMPACT ANALYSIS: MARKET OPPORTUNITIES 58
5.2.4 CHALLENGES 58
5.2.4.1 Dearth of skilled IT professionals in the healthcare industry 58
5.2.4.2 Reluctance to adopt patient access solutions 59
5.2.4.3 High deployment costs 59
TABLE 4 IMPACT ANALYSIS: MARKET CHALLENGES 59
5.3 COVID-19 HEALTH ASSESSMENT 60
5.4 COVID-19 ECONOMIC ASSESSMENT 60
5.5 ASSESSMENT OF THE IMPACT OF COVID-19 ON THE ECONOMIC SCENARIO 60
FIGURE 25 CRITERIA IMPACTING THE GLOBAL ECONOMY 61
FIGURE 26 SCENARIOS OF RECOVERY OF THE GLOBAL ECONOMY 62
5.6 IMPACT OF COVID-19 ON THE PATIENT ACCESS SOLUTIONS MARKET 63
6 INDUSTRY INSIGHTS 64
6.1 INTRODUCTION 64
TABLE 5 ESTIMATED SPENDING ON REGULATORY COMPLIANCE BY A HEALTHCARE PROVIDER IN THE US 64
6.2 US: CURRENT SCENARIO OF HEALTHCARE CLAIMS MANAGEMENT 65
6.2.1 MANUAL VS. ELECTRONIC CLAIMS MANAGEMENT PROCESSES 65
TABLE 6 AVERAGE COST PER TRANSACTION FOR MANUAL AND ELECTRONIC TRANSACTIONS AND SAVINGS OPPORTUNITY, 2018 65
TABLE 7 AVERAGE, MINIMUM, AND MAXIMUM TIME SPENT BY PROVIDERS CONDUCTING MANUAL AND ELECTRONIC TRANSACTIONS, 2018 66
6.2.2 LACK OF STANDARDIZATION BETWEEN PAYER POLICIES 66
6.3 US: ADOPTION TRENDS FOR PATIENT ACCESS SOLUTIONS 67
FIGURE 27 ADOPTION OF ELECTRONIC ADMINISTRATIVE TRANSACTIONS, 2016–2018 67
FIGURE 28 ADOPTION AND VOLUME OF ELECTRONIC ELIGIBILITY & BENEFIT VERIFICATIONS FOR COMMERCIAL MEDICAL HEALTH PLANS AND PROVIDERS IN THE US 68
6.4 PATIENT ACCESS SOLUTIONS AND VALUE-BASED CARE 68
FIGURE 29 VALUE-BASED CARE THROUGH EFFICIENT DATA EXCHANGE 69
6.5 HCIT EXPENDITURE ANALYSIS 70
6.5.1 NORTH AMERICA 70
TABLE 8 NORTH AMERICA: HEALTHCARE EXPENDITURE, BY COUNTRY 70
6.5.2 EUROPE 70
6.5.3 ASIA PACIFIC 71
6.6 US: HCIT ADOPTION TRENDS IN THE US 71
FIGURE 30 US: OFFICE-BASED PHYSICIAN EHR ADOPTION (2004–2017) 71
FIGURE 31 US: HOSPITAL EHR ADOPTION, 2007–2018 72
6.7 REGULATORY ANALYSIS 73
6.7.1 NORTH AMERICA 73
6.7.1.1 US 73
6.7.1.2 Canada 74
6.7.2 ASIA PACIFIC 75
6.8 INDUSTRY TRENDS 76
6.8.1 GROWING FOCUS ON INTEGRATION PLATFORM AS A SERVICE (IPAAS) 76
6.8.2 BUDGETARY CONSTRAINTS AND COST-CUTTING MEASURES ARE DRIVING THE ADOPTION OF PATIENT ACCESS SOLUTIONS IN EUROPEAN HOSPITALS 76
6.9 ECOSYSTEM 77
FIGURE 32 PATIENT ACCESS SOLUTIONS MARKET: ECOSYSTEM 77
6.10 TECHNOLOGY ANALYSIS 78
FIGURE 33 FOCUS ON PATIENT ACCESS SOLUTIONS IN HEALTHCARE MANUFACTURING & DISTRIBUTION AND IPAAS ARE THE MAJOR TRENDS IN THE MARKET 78
7 PATIENT ACCESS SOLUTIONS MARKET, BY PRODUCT & SERVICE 79
7.1 INTRODUCTION 80
TABLE 9 PATIENT ACCESS SOLUTIONS MARKET, BY PRODUCT & SERVICE,
2018-2025 (USD MILLION) 80
7.2 IMPACT OF COVID-19 ON THE PRODUCTS AND SERVICES OF THE PATIENT ACCESS SOLUTIONS MARKET 80
7.3 SERVICES 81
TABLE 10 PATIENT ACCESS SERVICES MARKET, BY TYPE, 2018-2025 (USD MILLION) 81
7.3.1 SUPPORT & MAINTENANCE SERVICES 81
7.3.1.1 The rising trend of outsourcing is driving the growth of the support and maintenance services segment 81
TABLE 11 SUPPORT & MAINTENANCE SERVICES MARKET, BY COUNTRY,
2018-2025 (USD MILLION) 82
7.3.2 IMPLEMENTATION SERVICES 82
7.3.2.1 Increasing adoption of software by healthcare providers is expected to drive market growth 82
FIGURE 34 ADOPTION OF ELECTRONIC ADMINISTRATIVE TRANSACTIONS, 2013–2018 83
FIGURE 35 ADOPTION OF ELECTRONIC ADMINISTRATIVE TRANSACTIONS, 2015–2018 83
TABLE 12 IMPLEMENTATION SERVICES MARKET, BY COUNTRY, 2018-2025 (USD MILLION) 84
7.3.3 TRAINING & EDUCATION SERVICES 84
7.3.3.1 Training & education services increase healthcare providers’ awareness of the latest patient access solutions available in the market 84
TABLE 13 TRAINING & EDUCATION SERVICES MARKET, BY COUNTRY,
2018-2025 (USD MILLION) 85
7.4 SOFTWARE 85
TABLE 14 PATIENT ACCESS SOFTWARE MARKET, BY TYPE, 2018-2025 (USD MILLION) 86
7.4.1 ELIGIBILITY VERIFICATION SOFTWARE 86
7.4.1.1 Real-time access to healthcare payers has increased the demand for eligibility verification software 86
FIGURE 36 ADOPTION OF ELECTRONIC ELIGIBILITY AND BENEFIT VERIFICATION,
2016–2018 87
TABLE 15 KEY PLAYERS PROVIDING ELIGIBILITY VERIFICATION SOFTWARE 87
TABLE 16 ELIGIBILITY VERIFICATION SOFTWARE MARKET, BY COUNTRY,
2018-2025 (USD MILLION) 88
7.4.2 MEDICAL NECESSITY MANAGEMENT SOFTWARE 88
7.4.2.1 Accelerated cash flow & net revenue is driving the adoption of electronic medical necessity management solutions 88
TABLE 17 KEY PLAYERS PROVIDING MEDICAL NECESSITY MANAGEMENT SOFTWARE 89
TABLE 18 MEDICAL NECESSITY MANAGEMENT SOFTWARE MARKET, BY COUNTRY, 2018-2025 (USD MILLION) 89
7.4.3 PRECERTIFICATION & AUTHORIZATION SOFTWARE 89
7.4.3.1 Precertification and authorization software is cost-efficient 89
TABLE 19 KEY PLAYERS PROVIDING PRECERTIFICATION & AUTHORIZATION SOFTWARE 90
TABLE 20 PRECERTIFICATION & AUTHORIZATION SOFTWARE MARKET, BY COUNTRY, 2018-2025 (USD MILLION) 90
7.4.4 CLAIMS DENIAL & APPEAL MANAGEMENT 91
7.4.4.1 The software offers streamlined productivity tools and claims-related alerts 91
TABLE 21 KEY PLAYERS PROVIDING CLAIMS DENIAL & APPEAL MANAGEMENT SOFTWARE SOLUTIONS 91
TABLE 22 CLAIMS DENIAL & APPEAL MANAGEMENT SOFTWARE MARKET, BY COUNTRY, 2018-2025 (USD MILLION) 92
7.4.5 PAYMENT ESTIMATION SOFTWARE 92
7.4.5.1 The need to control growing healthcare costs is expected to drive market growth 92
TABLE 23 KEY PLAYERS PROVIDING PAYMENT ESTIMATION SOFTWARE 93
TABLE 24 PAYMENT ESTIMATION SOFTWARE MARKET, BY COUNTRY,
2018-2025 (USD MILLION) 93
7.4.6 CLAIMS PAYMENT ASSESSMENT & PROCESSING SOFTWARE 93
7.4.6.1 Government initiatives are driving the popularity of claims payment assessment & processing software 93
TABLE 25 KEY PLAYERS PROVIDING CLAIMS PAYMENT ASSESSMENT & PROCESSING SOFTWARE 94
TABLE 26 CLAIMS PAYMENT ASSESSMENT & PROCESSING SOFTWARE MARKET,
BY COUNTRY, 2018-2025 (USD MILLION) 94
7.4.7 OTHER SOFTWARE 94
TABLE 27 PATIENT ACCESS SOLUTIONS MARKET FOR OTHER SOFTWARE, BY COUNTRY, 2018-2025 (USD MILLION) 95
8 PATIENT ACCESS SOLUTIONS MARKET, BY DELIVERY MODE 96
8.1 INTRODUCTION 97
TABLE 28 PATIENT ACCESS SOLUTIONS MARKET, BY DELIVERY MODE,
2018–2025 (USD MILLION) 97
8.2 WEB & CLOUD-BASED SOLUTIONS 97
8.2.1 COST-EFFECTIVENESS & LARGE STORAGE CAPACITY ARE SOME OF THE ADVANTAGES OF WEB & CLOUD-BASED SOLUTIONS 97
TABLE 29 WEB & CLOUD-BASED PATIENT ACCESS SOLUTIONS MARKET, BY COUNTRY, 2018–2025 (USD MILLION) 98
8.3 ON-PREMISE SOLUTIONS 98
8.3.1 ON-PREMISE SOLUTIONS REDUCE THE RISK OF DATA BREACHES & OTHER SECURITY ISSUES 98
TABLE 30 ON-PREMISE PATIENT ACCESS SOLUTIONS MARKET, BY COUNTRY,
2018–2025 (USD MILLION) 99
9 PATIENT ACCESS SOLUTIONS MARKET, BY END USER 100
9.1 INTRODUCTION 101
FIGURE 37 HOSPITAL ADMISSIONS DUE TO COVID-19, BY COUNTRY,
APRIL 2020-SEPTEMBER 2020 101
9.2 IMPACT OF COVID-19 ON THE END USERS OF PATIENT ACCESS SOLUTIONS 102
TABLE 31 PATIENT ACCESS SOLUTIONS MARKET, BY END USER,
2018-2025 (USD MILLION) 102
9.3 HEALTHCARE PROVIDERS 103
9.3.1 HEALTHCARE PROVIDERS ARE MAJOR END USERS OF PATIENT ACCESS SOLUTIONS 103
TABLE 32 PATIENT ACCESS SOLUTIONS MARKET FOR HEALTHCARE PROVIDERS,
BY COUNTRY, 2018–2025 (USD MILLION) 104
9.4 HCIT OUTSOURCING COMPANIES 104
9.4.1 HCIT OUTSOURCING COMPANIES TO REGISTER THE HIGHEST GROWTH IN THE FORECAST PERIOD 104
TABLE 33 PATIENT ACCESS SOLUTIONS MARKET FOR HCIT OUTSOURCING COMPANIES, BY COUNTRY, 2018–2025 (USD MILLION) 105
9.5 OTHER END USERS 105
TABLE 34 PATIENT ACCESS SOLUTIONS MARKET FOR OTHER END USERS, BY COUNTRY, 2018–2025 (USD MILLION) 106
10 PATIENT ACCESS SOLUTIONS MARKET, BY REGION 107
10.1 INTRODUCTION 108
TABLE 35 PATIENT ACCESS SOLUTIONS MARKET, BY REGION,
2018–2025 (USD MILLION) 108
10.2 NORTH AMERICA 109
FIGURE 38 NORTH AMERICA: PATIENT ACCESS SOLUTIONS MARKET SNAPSHOT 110
TABLE 36 NORTH AMERICA: PATIENT ACCESS SOLUTIONS MARKET, BY COUNTRY, 2018–2025 (USD MILLION) 111
TABLE 37 NORTH AMERICA: PATIENT ACCESS SOLUTIONS MARKET, BY PRODUCT & SERVICE, 2018–2025 (USD MILLION) 111
TABLE 38 NORTH AMERICA: PATIENT ACCESS SERVICES MARKET, BY TYPE,
2018–2025 (USD MILLION) 111
TABLE 39 NORTH AMERICA: PATIENT ACCESS SOFTWARE MARKET, BY TYPE,
2018–2025 (USD MILLION) 112
TABLE 40 NORTH AMERICA: PATIENT ACCESS SOLUTIONS MARKET, BY DELIVERY MODE, 2018–2025 (USD MILLION) 112
TABLE 41 NORTH AMERICA: PATIENT ACCESS SOLUTIONS MARKET, BY END USER, 2018–2025 (USD MILLION) 113
10.2.1 US 113
10.2.1.1 Growing need to curtail soaring healthcare costs to drive market growth in the US 113
TABLE 42 US: MAJOR REASONS FOR CLAIMS DENIALS, 2018 114
FIGURE 39 US: COVID-19 CASES, BY AGE GROUP 115
TABLE 43 US: KEY MACROINDICATORS 116
TABLE 44 US: PATIENT ACCESS SOLUTIONS MARKET, BY PRODUCT & SERVICE,
2018–2025 (USD MILLION) 116
TABLE 45 US: PATIENT ACCESS SERVICES MARKET, BY TYPE,
2018–2025 (USD MILLION) 116
TABLE 46 US: PATIENT ACCESS SOFTWARE MARKET, BY TYPE,
2018–2025 (USD MILLION) 117
TABLE 47 US: PATIENT ACCESS SOLUTIONS MARKET, BY DELIVERY MODE,
2018–2025 (USD MILLION) 117
TABLE 48 US: PATIENT ACCESS SOLUTIONS MARKET, BY END USER,
2018–2025 (USD MILLION) 117
10.2.2 CANADA 118
10.2.2.1 Need for healthcare cost containment and financial management of healthcare organizations to support market growth 118
TABLE 49 CANADA: KEY MACROINDICATORS 119
TABLE 50 CANADA: PATIENT ACCESS SOLUTIONS MARKET, BY PRODUCT & SERVICE, 2018–2025 (USD MILLION) 119
TABLE 51 CANADA: PATIENT ACCESS SERVICES MARKET, BY TYPE,
2018–2025 (USD MILLION) 119
TABLE 52 CANADA: PATIENT ACCESS SOFTWARE MARKET, BY TYPE,
2018–2025 (USD MILLION) 120
TABLE 53 CANADA: PATIENT ACCESS SOLUTIONS MARKET, BY DELIVERY MODE, 2018–2025 (USD MILLION) 120
TABLE 54 CANADA: PATIENT ACCESS SOLUTIONS MARKET, BY END USER,
2018–2025 (USD MILLION) 121
10.3 EUROPE 121
TABLE 55 EHEALTH PRIORITIES FOR HEALTHCARE PROVIDERS IN EUROPE, BY COUNTRY 122
FIGURE 40 EUROPE: EHEALTH CHALLENGES FACED BY HEALTHCARE PROVIDERS, 2019 123
TABLE 56 EUROPE: PATIENT ACCESS SOLUTIONS MARKET, BY COUNTRY,
2018–2025 (USD MILLION) 123
TABLE 57 EUROPE: PATIENT ACCESS SOLUTIONS MARKET, BY PRODUCT & SERVICE, 2018–2025 (USD MILLION) 124
TABLE 58 EUROPE: PATIENT ACCESS SERVICES MARKET, BY TYPE,
2018–2025 (USD MILLION) 124
TABLE 59 EUROPE: PATIENT ACCESS SOFTWARE MARKET, BY TYPE,
2018–2025 (USD MILLION) 125
TABLE 60 EUROPE: PATIENT ACCESS SOLUTIONS MARKET, BY DELIVERY MODE,
2018–2025 (USD MILLION) 125
TABLE 61 EUROPE: PATIENT ACCESS SOLUTIONS MARKET, BY END USER,
2018–2025 (USD MILLION) 126
10.3.1 GERMANY 126
10.3.1.1 Government initiatives to boost the adoption of patient access solutions in the country 126
TABLE 62 GERMANY: KEY MACROINDICATORS 127
TABLE 63 GERMANY: PATIENT ACCESS SOLUTIONS MARKET, BY PRODUCT & SERVICE, 2018–2025 (USD MILLION) 127
TABLE 64 GERMANY: PATIENT ACCESS SERVICES MARKET, BY TYPE,
2018–2025 (USD MILLION) 127
TABLE 65 GERMANY: PATIENT ACCESS SOFTWARE MARKET, BY TYPE,
2018–2025 (USD MILLION) 128
TABLE 66 GERMANY: PATIENT ACCESS SOLUTIONS MARKET, BY DELIVERY MODE, 2018–2025 (USD MILLION) 128
TABLE 67 GERMANY: PATIENT ACCESS SOLUTIONS MARKET, BY END USER,
2018–2025 (USD MILLION) 129
10.3.2 FRANCE 129
10.3.2.1 Upcoming retirement of a large number of French doctors will increase the need for effective patient management solutions 129
TABLE 68 FRANCE: KEY MACROINDICATORS 130
TABLE 69 FRANCE: PATIENT ACCESS SOLUTIONS MARKET, BY PRODUCT & SERVICE, 2018–2025 (USD MILLION) 130
TABLE 70 FRANCE: PATIENT ACCESS SERVICES MARKET, BY TYPE,
2018–2025 (USD MILLION) 130
TABLE 71 FRANCE: PATIENT ACCESS SOFTWARE MARKET, BY TYPE,
2018–2025 (USD MILLION) 131
TABLE 72 FRANCE: PATIENT ACCESS SOLUTIONS MARKET, BY DELIVERY MODE,
2018–2025 (USD MILLION) 131
TABLE 73 FRANCE: PATIENT ACCESS SOLUTIONS MARKET, BY END USER,
2018–2025 (USD MILLION) 132
10.3.3 UK 132
10.3.3.1 Government initiatives to improve the adoption of EMR and eHealth solutions is a major driving factor 132
TABLE 74 UK: KEY MACROINDICATORS 133
TABLE 75 UK: PATIENT ACCESS SOLUTIONS MARKET, BY PRODUCT & SERVICE,
2018–2025 (USD MILLION) 133
TABLE 76 UK: PATIENT ACCESS SERVICES MARKET, BY TYPE,
2018–2025 (USD MILLION) 133
TABLE 77 UK: PATIENT ACCESS SOFTWARE MARKET, BY TYPE,
2018–2025 (USD MILLION) 134
TABLE 78 UK: PATIENT ACCESS SOLUTIONS MARKET, BY DELIVERY MODE,
2018–2025 (USD MILLION) 134
TABLE 79 UK: PATIENT ACCESS SOLUTIONS MARKET, BY END USER,
2018–2025 (USD MILLION) 134
10.3.4 REST OF EUROPE (ROE) 135
TABLE 80 ROE: PATIENT ACCESS SOLUTIONS MARKET, BY PRODUCT & SERVICE, 2018–2025 (USD MILLION) 135
TABLE 81 ROE: PATIENT ACCESS SERVICES MARKET, BY TYPE,
2018–2025 (USD MILLION) 136
TABLE 82 ROE: PATIENT ACCESS SOFTWARE MARKET, BY TYPE,
2018–2025 (USD MILLION) 136
TABLE 83 ROE: PATIENT ACCESS SOLUTIONS MARKET, BY DELIVERY MODE,
2018–2025 (USD MILLION) 137
TABLE 84 ROE: PATIENT ACCESS SOLUTIONS MARKET, BY END USER,
2018–2025 (USD MILLION) 137
10.4 ASIA PACIFIC 138
10.4.1 RISING NEED FOR BETTER FINANCIAL MANAGEMENT IN THE REGION TO DRIVE MARKET GROWTH 138
FIGURE 41 ASIA PACIFIC: PATIENT ACCESS SOLUTIONS MARKET SNAPSHOT 139
TABLE 85 APAC: PATIENT ACCESS SOLUTIONS MARKET, BY PRODUCT & SERVICE, 2018–2025 (USD MILLION) 140
TABLE 86 APAC: PATIENT ACCESS SERVICES MARKET, BY TYPE,
2018–2025 (USD MILLION) 140
TABLE 87 APAC: PATIENT ACCESS SOFTWARE MARKET, BY TYPE,
2018–2025 (USD MILLION) 141
TABLE 88 APAC: PATIENT ACCESS SOLUTIONS MARKET, BY DELIVERY MODE,
2018–2025 (USD MILLION) 141
TABLE 89 APAC: PATIENT ACCESS SOLUTIONS MARKET, BY END USER,
2018–2025 (USD MILLION) 142
10.5 LATIN AMERICA 142
10.5.1 DEVELOPMENTS IN HEALTHCARE INFRASTRUCTURE TO SUPPORT MARKET GROWTH 142
TABLE 90 LATIN AMERICA: PATIENT ACCESS SOLUTIONS MARKET, BY PRODUCT & SERVICE, 2018–2025 (USD MILLION) 143
TABLE 91 LATIN AMERICA: PATIENT ACCESS SERVICES MARKET, BY TYPE,
2018–2025 (USD MILLION) 143
TABLE 92 LATIN AMERICA: PATIENT ACCESS SOFTWARE MARKET, BY TYPE,
2018–2025 (USD MILLION) 144
TABLE 93 LATIN AMERICA: PATIENT ACCESS SOLUTIONS MARKET, BY DELIVERY MODE, 2018–2025 (USD MILLION) 144
TABLE 94 LATIN AMERICA: PATIENT ACCESS SOLUTIONS MARKET, BY END USER, 2018–2025 (USD MILLION) 145
10.6 MIDDLE EAST & AFRICA 145
10.6.1 GROWING MEDICAL TOURISM TO SUPPORT MARKET GROWTH IN THE MIDDLE EAST & AFRICA 145
TABLE 95 MEA: PATIENT ACCESS SOLUTIONS MARKET, BY PRODUCT & SERVICE, 2018–2025 (USD MILLION) 146
TABLE 96 MEA: PATIENT ACCESS SERVICES MARKET, BY TYPE,
2018–2025 (USD MILLION) 146
TABLE 97 MEA: PATIENT ACCESS SOFTWARE MARKET, BY TYPE,
2018–2025 (USD MILLION) 147
TABLE 98 MEA: PATIENT ACCESS SOLUTIONS MARKET, BY DELIVERY MODE,
2018–2025 (USD MILLION) 147
TABLE 99 MEA: PATIENT ACCESS SOLUTIONS MARKET, BY END USER,
2018–2025 (USD MILLION) 148
11 COMPETITIVE LANDSCAPE 149
11.1 INTRODUCTION 149
FIGURE 42 KEY DEVELOPMENTS IN THE PATIENT ACCESS SOLUTIONS MARKET,
2017—2020 149
11.2 MARKET EVALUATION FRAMEWORK 150
FIGURE 43 MARKET EVALUATION FRAMEWORK: PARTNERSHIPS, COLLABORATIONS, AND AGREEMENTS WERE THE MAJOR GROWTH STRATEGIES ADOPTED BY MARKET PLAYERS 150
11.3 PATIENT ACCESS SOLUTIONS MARKET: GEOGRAPHICAL ASSESSMENT 151
FIGURE 44 GEOGRAPHIC ASSESSMENT OF KEY PLAYERS IN THE PATIENT ACCESS SOLUTIONS MARKET (2019) 151
11.4 PATIENT ACCESS SOLUTIONS MARKET: R&D EXPENDITURE 152
FIGURE 45 R&D EXPENDITURE OF KEY PLAYERS IN THE PATIENT ACCESS SOLUTIONS MARKET (2019) 152
11.5 REVENUE ANALYSIS OF MARKET PLAYERS 152
FIGURE 46 REVENUE ANALYSIS: PATIENT ACCESS SOLUTIONS MARKET, 2019 153
11.6 COMPETITIVE BENCHMARKING 154
11.6.1 ANALYSIS OF THE PRODUCT & SERVICE PORTFOLIOS OF THE MAJOR PLAYERS IN THE PATIENT ACCESS SOLUTIONS MARKET 154
11.6.2 BUSINESS STRATEGIES ADOPTED BY MAJOR PLAYERS IN THE PATIENT ACCESS SOLUTIONS MARKET 155
11.7 VENDOR DIVE 156
11.7.1 STARS 156
11.7.2 EMERGING LEADERS 156
11.7.3 PERVASIVE 156
11.7.4 EMERGING COMPANIES 157
11.7.5 COMPETITIVE LEADERSHIP MAPPING: PATIENT ACCESS SOLUTIONS MARKET, 2019 157
11.8 MARKET SHARE ANALYSIS 158
FIGURE 47 PATIENT ACCESS SOLUTIONS MARKET SHARE ANALYSIS,
BY KEY PLAYER, 2019 158
11.9 COMPETITIVE SITUATIONS AND TRENDS 159
11.9.1 PRODUCT LAUNCHES 159
TABLE 100 PRODUCT LAUNCHES & ENHANCEMENTS (2017–2020) 159
11.9.2 PARTNERSHIPS, AGREEMENTS, & COLLABORATIONS 159
TABLE 101 PARTNERSHIPS, AGREEMENTS, & COLLABORATIONS (2017–2020) 159
11.9.3 MERGERS & ACQUISITIONS 160
TABLE 102 MERGERS & ACQUISITIONS (2017–2020) 160
11.9.4 EXPANSIONS 160
TABLE 103 EXPANSIONS (2017–2020) 160
11.10 START-UP MATRIX 161
11.10.1 COMPETITIVE LEADERSHIP MAPPING (STARTUPS) 161
11.10.1.1 Progressive companies 161
11.10.1.2 Starting blocks 161
11.10.1.3 Responsive companies 161
11.10.1.4 Dynamic companies 161
FIGURE 48 VENDOR DIVE FOR EMERGING PLAYERS: EVALUATION OVERVIEW 162

12 COMPANY PROFILES 163
(Business Overview, Products Offered, Recent Developments, SWOT Analysis, Right To Win ,MnM View)*
12.1 MCKESSON CORPORATION 163
FIGURE 49 MCKESSON CORPORATION: COMPANY SNAPSHOT (2020) 163
12.2 CERNER CORPORATION 167
FIGURE 50 CERNER CORPORATION: COMPANY SNAPSHOT (2019) 167
12.3 COGNIZANT 171
FIGURE 51 COGNIZANT: COMPANY SNAPSHOT (2019) 171
12.4 EXPERIAN PLC 175
FIGURE 52 EXPERIAN: COMPANY SNAPSHOT (2020) 175
12.5 3M 179
FIGURE 53 3M: COMPANY SNAPSHOT (2019) 179
12.6 CONIFER HEALTH SOLUTIONS 182
FIGURE 54 CONIFER HEALTH SOLUTIONS: COMPANY SNAPSHOT (2019) 182
12.7 OPTUM 185
FIGURE 55 OPTUM: COMPANY SNAPSHOT (2019) 185
12.8 CRANEWARE 187
FIGURE 56 CRANEWARE: COMPANY SNAPSHOT (2020) 187
12.9 GENENTECH, USA INC. (ROCHE) 189
FIGURE 57 ROCHE: COMPANY SNAPSHOT (2019) 189
12.10 ALLSCRIPTS HEALTHCARE SOLUTIONS, INC. 190
FIGURE 58 ALLSCRIPTS HEALTHCARE SOLUTIONS: COMPANY SNAPSHOT (2019) 190
12.11 EPIC SYSTEMS CORPORATION 192
12.12 WAYSTAR 193
12.13 SSI GROUP 194
12.14 CIRIUS GROUP 195
12.15 ACCUREG SOFTWARE 196
12.16 PATIENT ACCESS SOLUTIONS, INC. 197
12.17 KYRUUS 197
12.18 EXELA TECHNOLOGIES 197
12.19 ACCESS ONE, INC. 198
12.20 VEE TECHNOLOGIES PVT. LTD. 198
*Business Overview, Products Offered, Recent Developments, SWOT Analysis, Right To Win, MnM View might not be captured in case of unlisted companies.

13 APPENDIX 199
13.1 INSIGHTS OF INDUSTRY EXPERTS 199
13.2 DISCUSSION GUIDE 200
13.3 KNOWLEDGE STORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL 204
13.4 AVAILABLE CUSTOMIZATIONS 206
13.5 RELATED REPORTS 206
13.6 AUTHOR DETAILS 207



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