Cloud Managed Services Market by Service Type (Managed Business, Managed Network, Managed Security, Managed Infrastructure, and Managed Mobility), Deployment Type, Organization Size, Industry Vertical, and Region - Global Forecast to 2025

クラウドマネージドサービスの世界市場予測(~2025):サービス種類別、展開種類別、組織規模別、業種別、地域別

◆タイトル:Cloud Managed Services Market by Service Type (Managed Business, Managed Network, Managed Security, Managed Infrastructure, and Managed Mobility), Deployment Type, Organization Size, Industry Vertical, and Region - Global Forecast to 2025
◆商品コード:TC 3428
◆調査・発行会社:MarketsandMarkets
◆発行日:2020年6月15日
◆ページ数:165
◆レポート形式:PDF / 英語
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◆調査対象地域:グローバル
◆産業分野:IT
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【レポートの概要】

MarketsandMarkets社はクラウドマネージドサービスの世界市場が2020年642億ドルから2025年1162億ドルまで、年平均13.3%成長すると見込んでいます。本調査レポートでは、クラウドマネージドサービスの世界市場を詳細に調査・分析し、イントロダクション、調査手法、プレミアムインサイト、市場概要、新型コロナウイルス感染症によるクラウドマネージドサービス市場への影響、サービスタイプ別(マネージドビジネスサービス、マネージドネットワークサービス、マネージドセキュリティサービス、マネージドインフラストラクチャサービス、マネージドモビリティサービス) 分析、展開タイプ別(パブリッククラウド)分析、組織規模別(大企業、中小企業)分析、産業別(銀行・金融サービス・保険、通信、政府・公共部門、医療・生活科学、小売・消費財)分析、地域別分析、競争状況、企業概要などを含めています。
・イントロダクション
・調査手法
・エグゼクティブサマリー
・プレミアムインサイト
・市場概要
・新型コロナウイルス感染症によるクラウドマネージドサービス市場への影響
・クラウドマネージドサービスの世界市場規模:サービスタイプ別(マネージドビジネスサービス、マネージドネットワークサービス、マネージドセキュリティサービス、マネージドインフラストラクチャサービス、マネージドモビリティサービス)
・クラウドマネージドサービスの世界市場規模:展開タイプ別(パブリッククラウド)
・クラウドマネージドサービスの世界市場規模:組織規模別(大企業、中小企業)
・クラウドマネージドサービスの世界市場規模:産業別(銀行・金融サービス・保険、通信、政府・公共部門、医療・生活科学、小売・消費財)
・クラウドマネージドサービスの世界市場規模:地域別
・競争状況
・企業概要

“The growth of the Cloud Managed Services (CMS)market can be attributed to the proactive approach to maintenanceand shifting capital expenditure to operating expenditure.”
The global CMS market size is projected to grow from USD 62.4billion in 2020 to USD 116.2 billion by 2025, at a Compound Annual Growth Rate (CAGR) of 13.3% during the forecast period. The major factor drivingthe growth of the market is the desire of companies to cut capital costs and transfer into operational costs. Organizations can avoid huge infrastructural capital investments by adopting CMS. The CMS also helps organizations to let their IT workforce to focus on main business functions and improve productivity.

“Small and medium-sized enterprises segment to grow at a higher growth rate during the forecast period”
The Small and Medium-sized Enterprises (SMEs) segment is expected to grow at a higher CAGR in the CMS market during the forecast period. Small enterprises face greater resource crunch than large enterprises and require better methods to solve the complexities for better cost optimization on their business processes. Security and compliance, and reduction in downtime are some of the major benefits that the small enterprises are experiencing through the adoption of managed services. By using these managed services, SMEs can focus more on business operations than worrying about the IT cost.

“Managed communication and collaboration services to grow at the highest CAGR during the forecast period”
Most of the organizations want to improve their employee productivity and enhance outputs. Managed communication and collaboration services help organizations overcome this challenge with ease. They provide a centralized system for data transfer across mediums, such as mobile devices and personal computers. Multiple team members can work on one document simultaneously, share ideas, and add comments. This lessensthe time required to send work back and forth for feedback.The presence of multiple communications products in a user-friendly interface enables businesses to communicate efficiently with different business units globally and ensures the smooth transition of ongoing projects. Due to these mentioned benefits, the demand for cloud-managed communication and collaboration services is high among organizations.

“Retail and consumer goods industry vertical to grow at the highest CAGR during the forecast period”
The retail and consumer goods industry vertical is one of the fastest-growing industry verticals.Due to the rising consumer purchasing power, the industry vertical is attracting major companies around the world. The growing trends in mobile data consumption, and the increasing usage of smartphones and tablets in countries have paved the way for the high demand for mobility solutions in the retail industry vertical. Security services have also become essential for retail organizations to protect their IT environments and customer-sensitive data. Hence, there are ample opportunities for CMS providers to cater to large enterprises as well as small businesses. The retail and consumer goods industry vertical deals with a large amount of customer data, which helps provide personalized experiences to customers. To cater to vast business requirements, organizations adopt CMS so that they can focus on their core business functions.

“North America to account for the largest market size during the forecast period”
North America is one of the largest contributors to the global CMS market. The market growth in this region is majorly driven by the presence of large IT companies and rapid technological advancements, such as digitalization in the US and Canada, a stable economy, and a willingness to adopt new and emerging technologies. The well-established economies of these countries enable the region to invest heavily in leading CMS vendors.Cisco Systems, IBM,and Amazon are some of the leading vendors of CMS operating across the North American market.
Europe is anticipated to be the second-largest region in the global CMS market due to the GDPR compliance. With the technological advancements in Asia Pacific(APAC), several factors are expected to drive the impressive growth of the region. The factors include the increasing ICT spending, growing trend of bigdata and analytics, and rising need to focus more on main business activities.

• By Company Type: Tier 1 – 27%, Tier 2 – 50%, and Tier 3 – 23%
• By Designation: C-level – 43%, Directors – 27%,and Others – 30%
• By Region: North America – 46%,Europe– 26%, APAC– 16%,MEA – 7%, and Latin America– 5%.
Some prominent players profiled in the CMS market study are Cisco Systems Inc (US), Ericsson (Sweden), International Business Machines Corporation (US), Amazon Web Services (US), NTT DATA Corporation (Japan), Fujitsu Limited (Japan), Infosys Limited (India), Accenture PLC (Ireland), Hewlett Packard Enterprise Company (US), NEC Corporation (Japan), Alcatel Lucent (Finland), Rackspace (US), TCS (India), Wipro (India), Datacom (New Zealand). Huawei (China), Cloudticity (US), Connectria (US), DLT Solutions (US), Sirus Computer Solutions (US), Softchoice Corporation (Canada), and Cloudnexa (US)

Research coverage
The market studycoversthe CMS market across different segments. It aims at estimating the market size and the growth potential of this market across different segments, such asservices (managed business services, managed network services, managed security services, managed infrastructure services, managed mobility services, and managed communication and collaboration services), deployment type(public cloud), organization size (SMEs and large enterprises), verticals (Banking, Financial Services, and Insurance [BFSI], telecom, IT, government and public sector, healthcare and life sciences, retail and consumer goods, manufacturing, energy and utilities, travel, tourism and mining),and regions.The study also includes an in-depth competitive analysis of the key market players, along with their company profiles, key observations related to product and business offerings, recent developments, and key market strategies.

Key benefits of buying the report
The report would help the leaders/new entrants in this market by providing them information on the closest approximations of the revenue numbers for the overall CMS market and its segments. It would help stakeholders understand the competitive landscape, and gain insights to improve the position of their business and plan suitable go-to-market strategies. The report also aims at helping stakeholders understand the pulse of the market and providing them with information on key market drivers, restraints, challenges, and opportunities.

【レポートの目次】

1 INTRODUCTION 19
1.1 INTRODUCTION TO COVID-19 19
1.2 COVID-19 HEALTH ASSESSMENT 19
1.3 COVID-19 ECONOMIC ASSESSMENT 21
1.3.1 COVID-19 ECONOMIC IMPACT—SCENARIO ASSESSMENT 21
1.4 OBJECTIVES OF THE STUDY 24
1.5 MARKET DEFINITION 24
1.5.1 INCLUSIONS AND EXCLUSIONS 25
1.6 MARKET SCOPE 25
1.6.1 MARKET SEGMENTATION 25
1.6.2 REGIONS COVERED 26
1.6.3 YEARS CONSIDERED FOR THE STUDY 26
1.7 CURRENCY CONSIDERED 26
1.8 STAKEHOLDERS 27

2 RESEARCH METHODOLOGY 28
2.1 RESEARCH DATA 28
2.1.1 SECONDARY DATA 29
2.1.2 PRIMARY DATA 29
2.1.2.1 Breakup of primary profiles 29
2.2 MARKET BREAKUP AND DATA TRIANGULATION 30
2.3 MARKET SIZE ESTIMATION 30
2.3.1 TOP-DOWN APPROACH 31
2.3.2 BOTTOM-UP APPROACH 32
2.4 COMPETITIVE LEADERSHIP MAPPING METHODOLOGY 33
2.5 MARKET FORECAST 34
2.6 ASSUMPTIONS FOR THE STUDY 35
2.7 LIMITATIONS OF THE STUDY 36

3 EXECUTIVE SUMMARY 37

4 PREMIUM INSIGHTS 42
4.1 ATTRACTIVE OPPORTUNITIES IN THE CLOUD MANAGED SERVICES MARKET 42
4.2 CLOUD MANAGED SERVICES MARKET, BY SERVICE TYPE (2020 VS. 2025) 42
4.3 CLOUD MANAGED SERVICES MARKET, BY VERTICAL (2020 VS. 2025) 43
4.4 MARKET INVESTMENT SCENARIO 43

5 MARKET OVERVIEW 44
5.1 INTRODUCTION 44
5.2 MARKET DYNAMICS 44
5.2.1 DRIVERS 45
5.2.1.1 A proactive approach to maintenance 45
5.2.1.2 Increasing IT spend of companies 45
5.2.1.3 Growing trend of technologies, such as big data and analytics 46
5.2.2 RESTRAINTS 46
5.2.2.1 Data security and privacy 46
5.2.2.2 Quality issues from cloud managed service providers 46
5.2.3 OPPORTUNITIES 46
5.2.3.1 Growth in anything as-a-service technologies 46
5.2.3.2 Increasing the adoption of cloud-based technology 47
5.2.3.3 Small and medium-sized enterprises demand for cloud managed services 47
5.2.4 CHALLENGES 47
5.2.4.1 Cloud invoices and multiple accounts 47
5.2.4.2 Integrations with third-party applications 47
5.3 USE CASES 48
5.3.1 USE CASE 1: TELECOMMUNICATIONS 48
5.3.2 USE CASE 2: RETAIL 48
5.3.3 USE CASE 3: FAST MOVING CONSUMER GOODS 48
5.3.4 USE CASE 4: BAKING AND FINANCIAL SERVICES 49
5.3.5 USE CASE 5: PUBLIC SECTOR 49

6 EFFECT OF COVID-19 50

7 CLOUD MANAGED SERVICES MARKET, BY SERVICE TYPE 51
7.1 INTRODUCTION 52
7.2 MANAGED BUSINESS SERVICES 53
7.2.1 MANAGED BUSINESS SERVICES: CLOUD MANAGED SERVICES MARKET DRIVERS 53
7.2.2 BUSINESS PROCESS SERVICES 54
7.2.3 CONTINUITY AND DISASTER RECOVERY SERVICES 54
7.2.4 OTHERS 54
7.3 MANAGED NETWORK SERVICES 55
7.3.1 MANAGED NETWORK SERVICES: CLOUD MANAGED SERVICES MARKET DRIVERS 55
7.3.2 MANAGED NETWORK PROVISIONING 56
7.3.3 MANAGED NETWORK MONITORING AND MANAGEMENT 56

7.4 MANAGED SECURITY SERVICES 57
7.4.1 MANAGED SECURITY SERVICES: CLOUD MANAGED
SERVICES MARKET DRIVERS 57
7.4.2 MANAGED IDENTITY AND ACCESS MANAGEMENT 58
7.4.3 MANAGED ANTIVIRUS/ANTIMALWARE 58
7.4.4 MANAGED FIREWALL 58
7.4.5 MANAGED RISK AND COMPLIANCE MANAGEMENT 58
7.4.6 MANAGED VULNERABILITY MANAGEMENT 58
7.4.7 MANAGED SECURITY INFORMATION AND EVENT MANAGEMENT 59
7.4.8 MANAGED INTRUSION DETECTION SYSTEM/
INTRUSION PREVENTION SYSTEM 59
7.4.9 MANAGED DATA LOSS PREVENTION 59
7.4.10 OTHERS 59
7.5 MANAGED INFRASTRUCTURE SERVICES 61
7.5.1 MANAGED INFRASTRUCTURE SERVICES: CLOUD MANAGED SERVICES MARKET DRIVERS 61
7.5.2 STORAGE MANAGEMENT 62
7.5.3 SERVER MANAGEMENT 62
7.5.4 MANAGED PRINT SERVICES 62
7.6 MANAGED MOBILITY SERVICES 63
7.6.1 MANAGED MOBILITY SERVICES: CLOUD MANAGED SERVICES MARKET DRIVERS 63
7.6.2 DEVICE MANAGEMENT SERVICES 64
7.6.3 APPLICATION MANAGEMENT SERVICES 64
7.7 MANAGED COMMUNICATION AND COLLABORATION SERVICES 65
7.7.1 MANAGED COMMUNICATION AND COLLABORATION SERVICES: CLOUD MANAGED SERVICES MARKET DRIVERS 65
7.7.2 MANAGED VOICE OVER INTERNET PROTOCOL 65
7.7.3 MANAGED UNIFIED COMMUNICATION 65

8 CLOUD MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE 67
8.1 INTRODUCTION 67
8.2 PUBLIC CLOUD 67
8.2.1 PUBLIC CLOUD: CLOUD MANAGED SERVICES MARKET DRIVERS 67

9 CLOUD MANAGED SERVICES MARKET, BY ORGANIZATION SIZE 68
9.1 INTRODUCTION 69
9.2 LARGE ENTERPRISES 70
9.2.1 LARGE ENTERPRISES: CLOUD MANAGED SERVICES MARKET DRIVERS 70
9.3 SMALL AND MEDIUM-SIZED ENTERPRISES 71
9.3.1 SMALL AND MEDIUM-SIZED ENTERPRISES: CLOUD MANAGED SERVICES MARKET DRIVERS 71

10 CLOUD MANAGED SERVICES MARKET, BY INDUSTRY VERTICAL 72
10.1 INTRODUCTION 73
10.1.1 IMPACT OF COVID-19 ON INDUSTRY VERTICALS 73
10.2 BANKING, FINANCIAL SERVICES AND INSURANCE 75
10.2.1 BANKING, FINANCIAL SERVICES AND INSURANCE: CLOUD MANAGED SERVICES MARKET DRIVERS 75
10.3 TELECOM 76
10.3.1 TELECOM: CLOUD MANAGED SERVICES MARKET DRIVERS 76
10.4 GOVERNMENT AND PUBLIC SECTOR 77
10.4.1 GOVERNMENT AND PUBLIC SECTOR: CLOUD MANAGED SERVICES MARKET DRIVERS 77
10.5 HEALTHCARE AND LIFE SCIENCES 78
10.5.1 HEALTHCARE AND LIFE SCIENCES: CLOUD MANAGED SERVICES MARKET DRIVERS 78
10.6 RETAIL AND CONSUMER GOODS 79
10.6.1 RETAIL AND CONSUMER GOODS: CLOUD MANAGED SERVICES MARKET DRIVERS 79
10.7 MANUFACTURING 80
10.7.1 MANUFACTURING: CLOUD MANAGED SERVICES MARKET DRIVERS 80
10.8 ENERGY AND UTILITIES 81
10.8.1 ENERGY AND UTILITIES: CLOUD MANAGED SERVICES MARKET DRIVERS 81
10.9 INFORMATION TECHNOLOGY 82
10.9.1 INFORMATION TECHNOLOGY: CLOUD MANAGED SERVICES MARKET DRIVERS 82
10.10 OTHERS 83

11 CLOUD MANAGED SERVICES MARKET, BY REGION 84
11.1 INTRODUCTION 85
11.2 NORTH AMERICA 86
11.2.1 NORTH AMERICA: CLOUD MANAGED SERVICES MARKET DRIVERS 86
11.2.2 UNITED STATES 92
11.2.3 CANADA 96
11.3 EUROPE 100
11.3.1 EUROPE: CLOUD MANAGED SERVICES MARKET DRIVERS 100
11.3.2 UNITED KINGDOM 105
11.3.3 REST OF EUROPE 105
11.4 ASIA PACIFIC 105
11.4.1 ASIA PACIFIC: CLOUD MANAGED SERVICES MARKET DRIVERS 105
11.4.2 CHINA 111
11.4.3 REST OF ASIA PACIFIC 111
11.5 MIDDLE EAST AND AFRICA 111
11.5.1 MIDDLE EAST AND AFRICA: CLOUD MANAGED SERVICES MARKET DRIVERS 111
11.5.2 KINGDOM OF SAUDI ARABIA 116
11.5.3 REST OF MIDDLE EAST AND AFRICA 116
11.6 LATIN AMERICA 116
11.6.1 LATIN AMERICA: CLOUD MANAGED SERVICES MARKET DRIVERS 117
11.6.2 MEXICO 121
11.6.3 REST OF LATIN AMERICA 121

12 COMPETITIVE LANDSCAPE 122
12.1 COMPETITIVE LEADER MAPPING 122
12.1.1 VISIONARY LEADERS 122
12.1.2 INNOVATORS 122
12.1.3 DYNAMIC DIFFERENTIATORS 122
12.1.4 EMERGING COMPANIES 122

13 COMPANY PROFILES 124
13.1 INTRODUCTION 124
(Business Overview, Products & Services, Key Insights, Recent Developments, SWOT Analysis, MnM View)*
13.2 CISCO 124
13.3 ERICSSON 127
13.4 IBM 130
13.5 AWS 133
13.6 NTT DATA 136
13.7 FUJITSU 139
13.8 INFOSYS 141
13.9 ACCENTURE 143
13.10 HPE 144
13.11 NEC 147
13.12 ALCATEL-LUCENT 149
13.13 TCS 151
13.14 WIPRO 151
13.15 RACKSPACE 152
13.16 DATACOM 152
13.17 HUAWEI 153
13.18 CLOUDTICITY 153
13.19 CONNECTRIA 154
13.20 DLT SOLUTIONS 154
13.21 SIRIUS COMPUTER SOLUTIONS 155
13.22 SOFTCHOICE 155
13.23 CLOUDNEXA 156
13.24 RIGHT-TO-WIN 157
*Details on Business Overview, Products & Services, Key Insights, Recent Developments, SWOT Analysis, MnM View might not be captured in case of unlisted companies.

14 APPENDIX 158
14.1 DISCUSSION GUIDE 158
14.2 KNOWLEDGE STORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL 161
14.3 AVAILABLE CUSTOMIZATIONS 163
14.4 RELATED REPORTS 163
14.5 AUTHOR DETAILS 164

LIST OF TABLES

TABLE 1 UNITED STATES DOLLAR EXCHANGE RATE, 2016–2019 27
TABLE 2 FACTOR ANALYSIS 34
TABLE 3 CLOUD MANAGED SERVICES MARKET, BY SERVICE TYPE,
2018–2025 (USD MILLION) 53
TABLE 4 MANAGED BUSINESS SERVICES MARKET SIZE, BY TYPE,
2018–2025 (USD MILLION) 54
TABLE 5 MANAGED BUSINESS SERVICES MARKET SIZE, BY REGION,
2018–2025 (USD MILLION) 55
TABLE 6 MANAGED NETWORK SERVICES MARKET SIZE, BY TYPE,
2018–2025 (USD MILLION) 56
TABLE 7 MANAGED NETWORK SERVICES MARKET SIZE, BY REGION,
2018–2025 (USD MILLION) 57
TABLE 8 MANAGED SECURITY SERVICES MARKET SIZE, BY TYPE,
2018–2025 (USD MILLION) 60
TABLE 9 MANAGED SECURITY SERVICES MARKET SIZE, BY REGION,
2018–2025 (USD MILLION) 61
TABLE 10 MANAGED INFRASTRUCTURE SERVICES MARKET SIZE, BY TYPE,
2018–2025 (USD MILLION) 62
TABLE 11 MANAGED INFRASTRUCTURE SERVICES MARKET SIZE, BY REGION,
2018–2025 (USD MILLION) 63
TABLE 12 MANAGED MOBILITY SERVICES MARKET SIZE, BY TYPE,
2018–2025 (USD MILLION) 64
TABLE 13 MANAGED MOBILITY SERVICES MARKET SIZE, BY REGION,
2018–2025 (USD MILLION) 64
TABLE 14 MANAGED COMMUNICATION AND COLLABORATION SERVICES MARKET SIZE,
BY TYPE, 2018–2025 (USD MILLION) 66
TABLE 15 MANAGED COMMUNICATION AND COLLABORATION SERVICES MARKET SIZE,
BY REGION, 2018–2025 (USD MILLION) 66
TABLE 16 MANAGED CLOUD SERVICES MARKET SIZE, BY ORGANIZATION SIZE,
2018–2025 (USD MILLION) 69
TABLE 17 LARGE ENTERPRISES: CLOUD MANAGED SERVICES, BY REGION,
2018–2025 (USD MILLION) 70
TABLE 18 SMALL AND MEDIUM-SIZED ENTERPRISES: CLOUD MANAGED SERVICES,
BY REGION, 2018–2025 (USD MILLION) 71
TABLE 19 CLOUD MANAGED SERVICES, BY INDUSTRY VERTICAL, 2018–2025 (USD MILLION) 74
TABLE 20 BANKING, FINANCIAL SERVICES AND INSURANCE: CLOUD MANAGED SERVICES,
BY REGION, 2018–2025 (USD MILLION) 75
TABLE 21 TELECOM: CLOUD MANAGED SERVICES, BY REGION, 2018–2025 (USD MILLION) 76
TABLE 22 GOVERNMENT AND PUBLIC SECTOR: CLOUD MANAGED SERVICES, BY REGION, 2018–2025 (USD MILLION) 77
TABLE 23 HEALTHCARE AND LIFE SCIENCES: CLOUD MANAGED SERVICES, BY REGION, 2018–2025 (USD MILLION) 78
TABLE 24 RETAIL AND CONSUMER GOODS: CLOUD MANAGED SERVICES, BY REGION,
2018–2025 (USD MILLION) 79
TABLE 25 MANUFACTURING: CLOUD MANAGED SERVICES, BY REGION,
2018–2025 (USD MILLION) 80
TABLE 26 ENERGY AND UTILITIES: CLOUD MANAGED SERVICES, BY REGION,
2018–2025 (USD MILLION) 81
TABLE 27 INFORMATION TECHNOLOGY: CLOUD MANAGED SERVICES, BY REGION,
2018–2025 (USD MILLION) 82
TABLE 28 OTHERS: CLOUD MANAGED SERVICES, BY REGION, 2018–2025 (USD MILLION) 83
TABLE 29 CLOUD MANAGED SERVICES MARKET, BY REGION, 2018–2025 (USD MILLION) 86
TABLE 30 NORTH AMERICA: CLOUD MANAGED SERVICES MARKET SIZE,
BY SERVICE TYPE, 2018–2025 (USD MILLION) 87
TABLE 31 NORTH AMERICA: MANAGED BUSINESS SERVICES MARKET SIZE, BY TYPE,
2018–2025 (USD MILLION) 88
TABLE 32 NORTH AMERICA: MANAGED NETWORK SERVICES MARKET SIZE, BY TYPE,
2018–2025 (USD MILLION) 88
TABLE 33 NORTH AMERICA: MANAGED SECURITY SERVICES MARKET SIZE, BY TYPE,
2018–2025 (USD MILLION) 89
TABLE 34 NORTH AMERICA: MANAGED INFRASTRUCTURE SERVICES MARKET SIZE,
BY TYPE, 2018–2025 (USD MILLION) 89
TABLE 35 NORTH AMERICA: MANAGED MOBILITY SERVICES MARKET SIZE, BY TYPE,
2018–2025 (USD MILLION) 90
TABLE 36 NORTH AMERICA: MANAGED COMMUNICATION AND COLLABORATION SERVICES MARKET SIZE, BY TYPE, 2018–2025 (USD MILLION) 90
TABLE 37 NORTH AMERICA: CMS MARKET SIZE, BY ORGANIZATION SIZE,
2018–2025 (USD MILLION) 90
TABLE 38 NORTH AMERICA: CLOUD MANAGED SERVICES MARKET SIZE, BY INDUSTRY VERTICAL, 2018–2025 (USD MILLION) 91
TABLE 39 NORTH AMERICA: CLOUD MANAGED SERVICES MARKET SIZE, BY COUNTRY, 2018–2025 (USD MILLION) 91
TABLE 40 UNITED STATES: CLOUD MANAGED SERVICES MARKET SIZE, BY SERVICE TYPE, 2018–2025 (USD MILLION) 92
TABLE 41 UNITED STATES: MANAGED BUSINESS SERVICES MARKET SIZE, BY TYPE,
2018–2025 (USD MILLION) 92
TABLE 42 UNITED STATES: MANAGED NETWORK SERVICES MARKET SIZE, BY TYPE,
2018–2025 (USD MILLION) 93
TABLE 43 UNITED STATES: MANAGED SECURITY SERVICES MARKET SIZE, BY TYPE,
2018–2025 (USD MILLION) 93
TABLE 44 UNITED STATES: MANAGED INFRASTRUCTURE SERVICES MARKET SIZE,
BY TYPE, 2018–2025 (USD MILLION) 94
TABLE 45 UNITED STATES: MANAGED MOBILITY SERVICES MARKET SIZE, BY TYPE,
2018–2025 (USD MILLION) 94
TABLE 46 UNITED STATES: MANAGED COMMUNICATION AND COLLABORATION SERVICES MARKET SIZE, BY TYPE, 2018–2025 (USD MILLION) 94
TABLE 47 UNITED STATES: CLOUD MANAGED SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 2018–2025 (USD MILLION) 95
TABLE 48 UNITED STATES: CLOUD MANAGED SERVICES MARKET SIZE, BY INDUSTRY VERTICAL, 2018–2025 (USD MILLION) 95
TABLE 49 CANADA: CLOUD MANAGED SERVICES MARKET SIZE, BY SERVICE TYPE,
2018–2025 (USD MILLION) 96
TABLE 50 CANADA: MANAGED BUSINESS SERVICES MARKET SIZE, BY TYPE,
2018–2025 (USD MILLION) 96
TABLE 51 CANADA: MANAGED NETWORK SERVICES MARKET SIZE, BY TYPE,
2018–2025 (USD MILLION) 97
TABLE 52 CANADA: MANAGED SECURITY SERVICES MARKET SIZE, BY TYPE,
2018–2025 (USD MILLION) 97
TABLE 53 CANADA: MANAGED INFRASTRUCTURE SERVICES MARKET SIZE, BY TYPE,
2018–2025 (USD MILLION) 98
TABLE 54 CANADA: MANAGED MOBILITY SERVICES MARKET SIZE, BY TYPE,
2018–2025 (USD MILLION) 98
TABLE 55 CANADA: MANAGED COMMUNICATION AND COLLABORATION SERVICES MARKET SIZE, BY TYPE, 2018–2025 (USD MILLION) 98
TABLE 56 CANADA: CLOUD MANAGED SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 2018–2025 (USD MILLION) 99
TABLE 57 CANADA: CLOUD MANAGED SERVICES MARKET SIZE, BY INDUSTRY VERTICAL, 2018–2025 (USD MILLION) 99
TABLE 58 EUROPE: CLOUD MANAGED SERVICES MARKET SIZE, BY SERVICE TYPE,
2018–2025 (USD MILLION) 100
TABLE 59 EUROPE: MANAGED BUSINESS SERVICES MARKET SIZE, BY TYPE,
2018–2025 (USD MILLION) 101
TABLE 60 EUROPE: MANAGED NETWORK SERVICES MARKET SIZE, BY TYPE,
2018–2025 (USD MILLION) 101
TABLE 61 EUROPE: MANAGED SECURITY SERVICES MARKET SIZE, BY TYPE,
2018–2025 (USD MILLION) 102
TABLE 62 EUROPE: MANAGED INFRASTRUCTURE SERVICES MARKET SIZE, BY TYPE,
2018–2025 (USD MILLION) 102
TABLE 63 EUROPE: MANAGED MOBILITY SERVICES MARKET SIZE, BY TYPE,
2018–2025 (USD MILLION) 103
TABLE 64 EUROPE: MANAGED COMMUNICATION AND COLLABORATION SERVICES MARKET SIZE, BY TYPE, 2018–2025 (USD MILLION) 103
TABLE 65 EUROPE: CLOUD MANAGED SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 2018–2025 (USD MILLION) 103
TABLE 66 EUROPE: CLOUD MANAGED SERVICES MARKET SIZE, BY INDUSTRY VERTICAL, 2018–2025 (USD MILLION) 104
TABLE 67 EUROPE: CLOUD MANAGED SERVICES MARKET SIZE, BY COUNTRY,
2018–2025 (USD MILLION) 104
TABLE 68 ASIA PACIFIC: CLOUD MANAGED SERVICES MARKET SIZE, BY SERVICE TYPE, 2018–2025 (USD MILLION) 106
TABLE 69 ASIA PACIFIC: MANAGED BUSINESS SERVICES MARKET SIZE, BY TYPE,
2018–2025 (USD MILLION) 107
TABLE 70 ASIA PACIFIC: MANAGED NETWORK SERVICES MARKET SIZE, BY TYPE,
2018–2025 (USD MILLION) 107
TABLE 71 ASIA PACIFIC: MANAGED SECURITY SERVICES MARKET SIZE, BY TYPE,
2018–2025 (USD MILLION) 108
TABLE 72 ASIA PACIFIC: MANAGED INFRASTRUCTURE SERVICES MARKET SIZE, BY TYPE, 2018–2025 (USD MILLION) 108
TABLE 73 ASIA PACIFIC: MANAGED MOBILITY SERVICES MARKET SIZE, BY TYPE,
2018–2025 (USD MILLION) 109
TABLE 74 ASIA PACIFIC: MANAGED COMMUNICATION AND COLLABORATION SERVICES MARKET SIZE, BY TYPE, 2018–2025 (USD MILLION) 109
TABLE 75 ASIA PACIFIC: CLOUD MANAGED SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 2018–2025 (USD MILLION) 109
TABLE 76 ASIA PACIFIC: CLOUD MANAGED SERVICES MARKET SIZE, BY INDUSTRY VERTICAL, 2018–2025 (USD MILLION) 110
TABLE 77 ASIA PACIFIC: CLOUD MANAGED SERVICES MARKET SIZE, BY COUNTRY,
2018–2025 (USD MILLION) 110
TABLE 78 MIDDLE EAST AND AFRICA: CLOUD MANAGED SERVICES MARKET SIZE,
BY SERVICE TYPE, 2018–2025 (USD MILLION) 112
TABLE 79 MIDDLE EAST AND AFRICA: MANAGED BUSINESS SERVICES MARKET SIZE,
BY TYPE, 2018–2025 (USD MILLION) 112
TABLE 80 MIDDLE EAST AND AFRICA: MANAGED NETWORK SERVICES MARKET SIZE,
BY TYPE, 2018–2025 (USD MILLION) 113
TABLE 81 MIDDLE EAST AND AFRICA: MANAGED SECURITY SERVICES MARKET SIZE,
BY TYPE, 2018–2025 (USD MILLION) 113
TABLE 82 MIDDLE EAST AND AFRICA: MANAGED INFRASTRUCTURE SERVICES MARKET SIZE, BY TYPE, 2018–2025 (USD MILLION) 114
TABLE 83 MIDDLE EAST AND AFRICA: MANAGED MOBILITY SERVICES MARKET SIZE, BY TYPE, 2018–2025 (USD MILLION) 114
TABLE 84 MIDDLE EAST AND AFRICA: MANAGED COMMUNICATION AND COLLABORATION SERVICES MARKET SIZE, BY TYPE, 2018–2025 (USD MILLION) 114
TABLE 85 MIDDLE EAST AND AFRICA: CLOUD MANAGED SERVICES MARKET SIZE,
BY ORGANIZATION SIZE, 2018–2025 (USD MILLION) 115
TABLE 86 MIDDLE EAST AND AFRICA: CLOUD MANAGED SERVICES MARKET SIZE,
BY INDUSTRY VERTICAL, 2018–2025 (USD MILLION) 115
TABLE 87 MIDDLE EAST AND AFRICA: CLOUD MANAGED SERVICES MARKET SIZE,
BY COUNTRY, 2018–2025 (USD MILLION) 116
TABLE 88 LATIN AMERICA: CLOUD MANAGED SERVICES MARKET SIZE, BY SERVICE TYPE, 2018–2025 (USD MILLION) 117
TABLE 89 LATIN AMERICA: MANAGED BUSINESS SERVICES MARKET SIZE, BY TYPE,
2018–2025 (USD MILLION) 117
TABLE 90 LATIN AMERICA: MANAGED NETWORK SERVICES MARKET SIZE, BY TYPE,
2018–2025 (USD MILLION) 118
TABLE 91 LATIN AMERICA: MANAGED SECURITY SERVICES MARKET SIZE, BY TYPE,
2018–2025 (USD MILLION) 118
TABLE 92 LATIN AMERICA: MANAGED INFRASTRUCTURE SERVICES MARKET SIZE, BY TYPE, 2018–2025 (USD MILLION) 119
TABLE 93 LATIN AMERICA: MANAGED MOBILITY SERVICES MARKET SIZE, BY TYPE,
2018–2025 (USD MILLION) 119
TABLE 94 LATIN AMERICA: MANAGED COMMUNICATION AND COLLABORATION SERVICES MARKET SIZE, BY TYPE, 2018–2025 (USD MILLION) 119
TABLE 95 LATIN AMERICA: CLOUD MANAGED SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 2018–2025 (USD MILLION) 120
TABLE 96 LATIN AMERICA: CLOUD MANAGED SERVICES MARKET SIZE, BY INDUSTRY VERTICAL, 2018–2025 (USD MILLION) 120
TABLE 97 LATIN AMERICA: CLOUD MANAGED SERVICES MARKET SIZE, BY COUNTRY,
2018–2025 (USD MILLION) 121


LIST OF FIGURES

FIGURE 1 COVID-19: THE GLOBAL PROPAGATION 19
FIGURE 2 COVID-19 PROPAGATION: SELECT COUNTRIES 20
FIGURE 3 REVISED GDP FORECASTS FOR SELECT G20 COUNTRIES IN 2020 21
FIGURE 4 CRITERIA IMPACTING THE GLOBAL ECONOMY 22
FIGURE 5 SCENARIOS IN TERMS OF RECOVERY OF THE GLOBAL ECONOMY 23
FIGURE 6 GLOBAL CLOUD MANAGED SERVICES MARKET: RESEARCH DESIGN 28
FIGURE 7 CLOUD MANAGED SERVICES MARKET: TOP-DOWN AND BOTTOM-UP APPROACHES 31
FIGURE 8 MARKET SIZE ESTIMATION METHODOLOGY: APPROACH 1 (SUPPLY SIDE): REVENUE OF SERVICES OF THE CLOUD MANAGED SERVICES MARKET 32
FIGURE 9 MARKET SIZE ESTIMATION METHODOLOGY: APPROACH 2 – BOTTOM-UP
(DEMAND SIDE): PRODUCTS/SOLUTIONS/SERVICES SOLD AND THEIR AVERAGE SELLING PRICE 33
FIGURE 10 COMPETITIVE LEADERSHIP MAPPING: CRITERIA WEIGHTAGE 34
FIGURE 11 CLOUD MANAGED SERVICES MARKET SNAPSHOT, 2018–2025 38
FIGURE 12 SEGMENTS WITH HIGH GROWTH RATES DURING THE FORECAST PERIOD 38
FIGURE 13 MANAGED INFRASTRUCTURE SERVICES SEGMENT TO HOLD THE LARGEST MARKET SIZE DURING THE FORECAST PERIOD 39
FIGURE 14 LARGE ENTERPRISES SEGMENT TO HOLD A LARGER MARKET SIZE DURING
THE FORECAST PERIOD 39
FIGURE 15 BANKING, FINANCIAL SERVICES AND INSURANCE VERTICAL TO HOLD THE LARGEST MARKET SIZE DURING THE FORECAST PERIOD 40
FIGURE 16 NORTH AMERICA TO HOLD THE HIGHEST MARKET SHARE DURING THE FORECAST PERIOD 41
FIGURE 17 INCREASING ADOPTION OF CLOUD-BASED SERVICES TO DRIVE THE CLOUD MANAGED SERVICES MARKET GROWTH 42
FIGURE 18 MANAGED INFRASTRUCTURE SERVICES SEGMENT TO ACCOUNT FOR THE HIGHEST MARKET SHARE DURING THE FORECAST PERIOD 42
FIGURE 19 ENERGY AND UTILITIES VERTICAL TO HOLD THE HIGHEST MARKET SHARE DURING THE FORECAST PERIOD 43
FIGURE 20 ASIA PACIFIC TO EMERGE AS THE BEST MARKET FOR INVESTMENTS IN THE NEXT FIVE YEARS 43
FIGURE 21 CLOUD MANAGED SERVICES MARKET: DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES 45
FIGURE 22 MANAGED INFRASTRUCTURE SERVICES TO GROW AT A HIGHER GROWTH RATE DURING THE FORECAST PERIOD 52
FIGURE 23 SMALL AND MEDIUM-SIZED ENTERPRISES TO GROW AT A HIGHER GROWTH RATE DURING THE FORECAST PERIOD 69
FIGURE 24 RETAIL AND CONSUMER GOODS INDUSTRY VERTICAL TO GROW AT A HIGHER GROWTH RATE DURING THE FORECAST PERIOD 73
FIGURE 25 REGION: MARKET SNAPSHOT 85
FIGURE 26 NORTH AMERICA: MARKET SNAPSHOT 87
FIGURE 27 ASIA PACIFIC: MARKET SNAPSHOT 106
FIGURE 28 GLOBAL CLOUD MANAGED SERVICES MARKET (GLOBAL) COMPETITIVE LEADERSHIP MAPPING, 2019 123
FIGURE 29 CISCO SYSTEMS: COMPANY SNAPSHOT 124
FIGURE 30 CISCO SYSTEMS: SWOT ANALYSIS 126
FIGURE 31 ERICSSON: COMPANY SNAPSHOT 127
FIGURE 32 ERICSSON: SWOT ANALYSIS 129
FIGURE 33 IBM: COMPANY SNAPSHOT 130
FIGURE 34 IBM: SWOT ANALYSIS 132
FIGURE 35 AWS: COMPANY SNAPSHOT 133
FIGURE 36 AWS: SWOT ANALYSIS 135
FIGURE 37 NTT DATA: COMPANY SNAPSHOT 136
FIGURE 38 NTT DATA: SWOT ANALYSIS 138
FIGURE 39 FUJITSU: COMPANY SNAPSHOT 139
FIGURE 40 INFOSYS: COMPANY SNAPSHOT 141
FIGURE 41 ACCENTURE: COMPANY SNAPSHOT 143
FIGURE 42 HPE: COMPANY SNAPSHOT 145
FIGURE 43 NEC: COMPANY SNAPSHOT 147
FIGURE 44 NOKIA: COMPANY SNAPSHOT 149


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