Content Services Platforms Market by Solution (Document & Records Management, Workflow Management, Data Capture, Information Security, and Governance), Service, Organization Size, Deployment Type, Vertical, and Region - Global Forecast to 2023

コンテンツサービスプラットフォームの世界市場予測(~2023年)

◆タイトル:Content Services Platforms Market by Solution (Document & Records Management, Workflow Management, Data Capture, Information Security, and Governance), Service, Organization Size, Deployment Type, Vertical, and Region - Global Forecast to 2023
◆商品コード:TC-7045
◆調査・発行会社:MarketsandMarkets
◆発行日:2019年4月1日
◆ページ数:136
◆レポート形式:PDF / 英語
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【レポートの概要】

当調査レポートでは、コンテンツサービスプラットフォームの世界市場について調査・分析し、エグゼクティブサマリー、市場インサイト、市場概観/市場動向、市場シェア分析、ソリューション別(文書・記録管理、ワークフロー管理、データ収集・情報セキュリティ、ガバナンス)分析、サービス別分析、組織規模別分析、設置タイプ別分析、コンテンツサービスプラットフォームの世界市場規模及び予測、市場動向、競争状況、関連企業分析などの情報をお届けいたします。

“The proliferation of digital content across enterprises is expected to drive the overall growth of the content services platform market”The global content services platform market is expected to grow from USD 22.6 billion in 2018 to USD 60.3 billion by 2023, at a Compound Annual Growth Rate (CAGR) of 21.7% during the forecast period. The content services platform market is driven by various factors, such as growing adoption of SMAC technologies and proliferation of digital content across enterprises. However, data privacy and security concerns can hinder the growth of the market.
Services segment is expected to grow at the highest CAGR during the forecast period
With the increasing adoption of content services platform solutions, the demand for supporting services is also growing among end users. Content services platform related services include consulting, integration and deployment, and support and maintenance services. As this market grows, the demand for services is also expected to increase. Moreover, these services help implement solutions in a cost-efficient manner to accomplish business processes within the time frame and budget effectively. Furthermore, services are sometimes provided by channel partners who strengthen the geographical reach of the software vendor. The demand for integration and deployment services is expected to be quite promising in the future, due to the presence of various integration platforms.

BFSI vertical is expected to hold the largest market share during the forecast period
The BFSI industry vertical is one of the most regulated industry verticals. There are a number of regulatory compliances that the BFSI organizations have to adhere with. This industry vertical also happens to be the one which has seen a large number of cyber-attacks in recent times. The BFSI vertical produces large volumes of enterprise content from their daily operations. Content services platform vendors are looking at providing solutions and services based on standardized best-practice processes for improving data security, and lowering operating costs, as well as efficient audit-compliant processes in observation of all relevant regulations.

APAC is expected to record the highest growth rate during the forecast period
The content services platform market in APAC is expected to witness substantial growth, as SMEs and large enterprises in the region are rapidly adopting the content services platforms to ensure that their content management needs are met. Growing economies in countries such as China, Australia and New Zealand, and Japan, provide huge opportunities for the adoption of the content services platform solutions and services across different industry verticals. Meanwhile, North America is projected to hold the largest market size during the forecast period.
In-depth interviews were conducted with Chief Executive Officers (CEOs), marketing directors, other innovation and technology directors, and executives from various key organizations operating in the content services platform marketplace.
• By company type: Tier 1 – 38%, Tier 2 – 42%, and Tier 3 – 20%
• By designation: C-level – 40%, D-level – 35%, and Others – 25%
• By region: North America–35%, Europe–27%, APAC– 23%, RoW*- 15%
*RoW includes Latin America and MEA

Major vendors offering content services platform solutions and services across the globe include Microsoft (US), Hyland (US), OpenText (Canada), Box (US), Laserfiche (US), Adobe (US), IBM (US), M-Files (Finland), Nuxeo (US), Objective (US), Fabasoft (Austria), Micro Focus (UK), GRM Information Management (US), Everteam (France), DocuWare (Germany), Alfresco (US), Newgen (India), SER Group (Germany), and Oracle (US). The study includes an in-depth competitive analysis of these key players in the content services platform market, with their company profiles, recent developments, and key market strategies.

Research Coverage
The market study covers content services platform market across segments. The report aims at estimating the content services platform market size and future growth potential across different segments, such as component, solutions, services, deployment type, organization size, vertical, and region. Furthermore, the report also includes an in-depth competitive analysis of the key players in the market, their strengths and weaknesses, recent developments, and key market strategies.
Key Benefits of Buying the Report
The report will help the market leaders/new entrants in this market with information on the closest approximations of the revenue numbers for the overall content services platform market and the sub-segments. This report will help stakeholders understand the competitive landscape and gain more insights to better position their businesses and to plan suitable go-to-market strategies. The report also helps stakeholders understand the pulse of the market and provides them with information on key market drivers, restraints, challe

【レポートの目次】

TABLE OF CONTENTS

1 INTRODUCTION 17
1.1 OBJECTIVES OF THE STUDY 17
1.2 MARKET DEFINITION 17
1.3 MARKET SCOPE 17
1.3.1 MARKET SEGMENTATION 18
1.3.2 REGIONS COVERED 18
1.4 YEARS CONSIDERED FOR THE STUDY 19
1.5 CURRENCY CONSIDERED 19
1.6 STAKEHOLDERS 20
2 RESEARCH METHODOLOGY 21
2.1 RESEARCH DATA 21
2.1.1 SECONDARY DATA 22
2.1.2 PRIMARY DATA 22
2.1.2.1 Breakup of primary profiles 23
2.1.2.2 Key industry insights 23
2.2 MARKET BREAKUP AND DATA TRIANGULATION 24
2.3 MARKET SIZE ESTIMATION 24
2.3.1 TOP-DOWN APPROACH 25
2.3.2 BOTTOM-UP APPROACH 25
2.4 MARKET FORECAST 26
2.5 COMPETITIVE LEADERSHIP MAPPING RESEARCH METHODOLOGY 27
2.6 ASSUMPTIONS FOR THE STUDY 28
2.7 LIMITATIONS OF THE STUDY 28
3 EXECUTIVE SUMMARY 29
4 PREMIUM INSIGHTS 34
4.1 ATTRACTIVE MARKET OPPORTUNITIES IN THE CONTENT SERVICES PLATFORMS MARKET 34
4.2 CONTENT SERVICES PLATFORMS MARKET, BY SOLUTION (2018 VS. 2023) 35
4.3 CONTENT SERVICES PLATFORMS MARKET, BY DEPLOYMENT TYPE (2018 VS. 2023) 35
4.4 CONTENT SERVICES PLATFORMS MARKET, BY VERTICAL (2018 VS. 2023) 36
4.5 MARKET INVESTMENT SCENARIO 36

5 MARKET OVERVIEW AND INDUSTRY TRENDS 37
5.1 INTRODUCTION 37
5.2 MARKET DYNAMICS 38
5.2.1 DRIVERS 38
5.2.1.1 Growing adoption of SMAC technologies 38
5.2.1.2 Proliferation of digital content across the enterprises 39
5.2.1.3 Need for delivering contextualized user experience 39
5.2.2 RESTRAINTS 39
5.2.2.1 Data privacy and security concerns 39
5.2.3 OPPORTUNITIES 39
5.2.3.1 Growing adoption of end-to-end, cross-platform solutions 39
5.2.3.2 Integrating RPA with CSP solutions 40
5.2.4 CHALLENGES 40
5.2.4.1 Aligning CSP strategy with the strategic initiatives of organizations 40
5.2.5 INNOVATION SPOTLIGHT 40
6 CONTENT SERVICES PLATFORMS MARKET, BY COMPONENT 41
6.1 INTRODUCTION 42
6.2 SOLUTIONS 43
6.2.1 DOCUMENT AND RECORDS MANAGEMENT 44
6.2.1.1 Growing focus of organizations on managing their enterprise records efficiently to drive the adoption of document and records management solutions 44
6.2.2 WORKFLOW MANAGEMENT 45
6.2.2.1 Emphasis on streamlining workflows and business processes to drive the adoption of workflow management solutions 45
6.2.3 DATA CAPTURE 46
6.2.3.1 Growing need for capturing data in timely and efficient manner to drive the adoption of data capture solutions 46
6.2.4 CASE MANAGEMENT 47
6.2.4.1 Growing need for managing unique business processes and cases to drive the adoption of case management solutions 47
6.2.5 INFORMATION SECURITY AND GOVERNANCE 48
6.2.5.1 Growing focus of enterprises on safeguarding enterprise data against data breaches to drive the adoption of information security and governance solutions 48
6.2.6 CONTENT REPORTING AND ANALYTICS 48
6.2.6.1 Emphasis on gathering business insights from enterprise content to drive the adoption of content reporting and analytics solutions 48
6.2.7 OTHERS 49

6.3 SERVICES 50
6.3.1 CONSULTING 51
6.3.1.1 Growing need for innovative ways of dealing with increasing content to drive the demand for consulting services 51
6.3.2 INTEGRATION AND DEPLOYMENT 52
6.3.2.1 Increasing focus on enhanced operational efficiency to drive the demand for integration and deployment services 52
6.3.3 SUPPORT AND MAINTENANCE 53
6.3.3.1 Growing need for seamless performance of software to boost the demand for support and maintenance services 53
7 CONTENT SERVICES PLATFORMS MARKET, BY DEPLOYMENT TYPE 54
7.1 INTRODUCTION 55
7.2 0N-PREMISES 56
7.2.1 NEED FOR DATA SECURITY AMONG ENTERPRISES TO DRIVE THE ADOPTION OF ON-PREMISES CSP SOLUTIONS 56
7.3 CLOUD 57
7.3.1 SCALABILITY AND COST-EFFECTIVENESS TO BOOST THE ADOPTION OF CLOUD-BASED CSP SOLUTIONS 57
8 CONTENT SERVICES PLATFORMS MARKET, BY ORGANIZATION SIZE 58
8.1 INTRODUCTION 59
8.2 SMALL AND MEDIUM-SIZED ENTERPRISES 60
8.2.1 NEED FOR COST-EFFECTIVE SOLUTIONS TO DRIVE THE DEMAND FOR CSP SOLUTIONS IN SMES 60
8.3 LARGE ENTERPRISES 61
8.3.1 RISING NEED FOR OPERATIONAL EFFICIENCY TO DRIVE THE DEMAND FOR CSP SOLUTIONS IN LARGE ENTERPRISES 61
9 CONTENT SERVICES PLATFORMS MARKET, BY VERTICAL 62
9.1 INTRODUCTION 63
9.2 BANKING, FINANCIAL SERVICES, AND INSURANCE 65
9.2.1 INCREASING USAGE OF INTERNET AND MOBILE BANKING TO GENERATE THE DEMAND FOR CSP SOLUTIONS IN THE BFSI VERTICAL 65
9.3 GOVERNMENT AND PUBLIC SECTOR 66
9.3.1 INCREASING NEED FOR DIGITALIZATION TO DRIVE THE ADOPTION OF CSP SOLUTIONS IN THE GOVERNMENT AND PUBLIC SECTOR 66
9.4 HEALTHCARE AND LIFE SCIENCES 67
9.4.1 GROWING REGULATORY COMPLIANCES TO DRIVE THE ADOPTION OF CSP SOLUTIONS AND SERVICES IN THE HEALTHCARE AND LIFE SCIENCES VERTICAL 67
9.5 ENERGY AND UTILITIES 68
9.5.1 RISING NEED FOR ENHANCING OPERATIONAL EFFICIENCY TO DRIVE THE ADOPTION OF CSP SOLUTIONS IN THE ENERGY AND UTILITIES VERTICAL 68

9.6 IT AND TELECOM 69
9.6.1 RAPID TECHNOLOGICAL ADVANCEMENTS TO BOOST THE ADOPTION OF CSP SOLUTIONS IN THE IT AND TELECOM VERTICAL 69
9.7 EDUCATION 70
9.7.1 NEED FOR EFFECTIVELY MANAGING A PLETHORA OF CONTENTS IN DIFFERENT FORMATS TO DRIVE THE ADOPTION OF CSP SOLUTIONS IN THE EDUCATION VERTICAL 70
9.8 MANUFACTURING 71
9.8.1 NEED FOR MANUFACTURERS TO AGGREGATE AND SYNCHRONIZE CONTENT DRIVING THE ADOPTION OF CSP SOLUTIONS IN THE MANUFACTURING VERTICAL 71
9.9 LEGAL 72
9.9.1 RAPID ADOPTION OF DIGITALIZATION IN LEGAL FIRMS TO BOOST THE DEMAND FOR CSP SOLUTIONS IN THE LEGAL SECTOR 72
9.10 TRANSPORTATION AND LOGISTICS 73
9.10.1 GROWING NEED FOR COLLECTING, MANAGING, AND ANALYZING LARGE AMOUNT OF CONTENT TO BOOST THE ADOPTION OF CSP SOLUTIONS IN THE TRANSPORTATION AND LOGISTICS VERTICAL 73
9.11 OTHERS 74
10 CONTENT SERVICES PLATFORMS MARKET, BY REGION 75
10.1 INTRODUCTION 76
10.2 NORTH AMERICA 77
10.2.1 UNITED STATES 81
10.2.1.1 Increasing focus toward technological innovations to drive the growth of CSP market in the US 81
10.2.2 CANADA 81
10.2.2.1 Early adoption of advanced technologies to boost the growth of CSP market in Canada 81
10.3 EUROPE 81
10.3.1 UNITED KINGDOM 85
10.3.1.1 Increase in digital transformation to drive the adoption of CSP solutions among organizations in the UK 85
10.3.2 GERMANY 85
10.3.2.1 New government regulations and adoption of advanced technologies to fuel the growth of CSP market in Germany 85
10.3.3 FRANCE 85
10.3.3.1 Increasing need for providing delightful customer experience to boost the adoption of CSP solutions in France 85
10.3.4 REST OF EUROPE 85

10.4 ASIA PACIFIC 86
10.4.1 CHINA 90
10.4.1.1 Increasing use of connected technology to increase the demand for solutions in China 90
10.4.2 JAPAN 90
10.4.2.1 Indirect presence of CSP vendors to drive the growth of CSP market in Japan 90
10.4.3 AUSTRALIA AND NEW ZEALAND 90
10.4.3.1 Rising adoption of advanced technologies to increase the growth opportunities of CSP solutions in ANZ 90
10.4.4 REST OF ASIA PACIFIC 90
10.5 MIDDLE EAST AND AFRICA 90
10.5.1 KINGDOM OF SAUDI ARABIA 94
10.5.1.1 Increasing focus on digital transformation to boost the growth of CSP market in KSA 94
10.5.2 UNITED ARAB EMIRATES 94
10.5.2.1 Increase in adoption of IoT, AI, and cloud computing technologies to drive the growth of CSP market in UAE 94
10.5.3 SOUTH AFRICA 94
10.5.3.1 Need for enhancing customer experience to boost the demand for CSP solutions in South Africa 94
10.5.4 REST OF MIDDLE EAST AND AFRICA 94
10.6 LATIN AMERICA 95
10.6.1 BRAZIL 98
10.6.1.1 Increasing need for automation to drive the growth of CSP market in Brazil 98
10.6.2 MEXICO 98
10.6.2.1 Growing need for enhanced security solutions to boost the growth of CSP market in Mexico 98
10.6.3 REST OF LATIN AMERICA 98
11 COMPETITIVE LANDSCAPE 99
11.1 COMPETITIVE SCENARIO 99
11.1.1 NEW PRODUCT LAUNCHES 100
11.1.2 BUSINESS EXPANSIONS 100
11.1.3 ACQUISITIONS 101
11.2 COMPETITIVE LEADERSHIP MAPPING 102
11.2.1 VISIONARY LEADERS 102
11.2.2 INNOVATORS 102
11.2.3 DYNAMIC DIFFERENTIATORS 102
11.2.4 EMERGING COMPANIES 102

12 COMPANY PROFILES 104
(Business overview, Products offered, Recent developments, SWOT analysis & MnM View)*
12.1 MICROSOFT 104
12.2 IBM 107
12.3 HYLAND 110
12.4 OPENTEXT 112
12.5 BOX 115
12.6 LASERFICHE 117
12.7 ADOBE 118
12.8 M-FILES 120
12.9 NUXEO 122
12.10 NEWGEN 123
12.11 FABASOFT 125
12.12 MICRO FOCUS 125
12.13 EVERTEAM 126
12.14 DOCUWARE 126
12.15 OBJECTIVE 127
12.16 ORACLE 127
12.17 ALFRESCO 128
12.18 GRM INFORMATION MANAGEMENT 128
12.19 SER GROUP 128
*Details on Business overview, Products offered, Recent developments, SWOT analysis & MnM View might not be captured in case of unlisted companies.
13 APPENDIX 129
13.1 DISCUSSION GUIDE 129
13.2 KNOWLEDGE STORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL 132
13.3 AVAILABLE CUSTOMIZATIONS 134
13.4 RELATED REPORTS 134
13.5 AUTHOR DETAILS 135

LIST OF TABLES

TABLE 1 UNITED STATES DOLLAR EXCHANGE RATE, 2015–2017 19
TABLE 2 FACTOR ANALYSIS 26
TABLE 3 COMPETITIVE LEADERSHIP MAPPING MATRIX: CRITERIA WEIGHTAGE 27
TABLE 4 CONTENT SERVICES PLATFORMS MARKET SIZE, BY COMPONENT,
2016–2023 (USD MILLION) 42
TABLE 5 SOLUTIONS: CONTENT SERVICES PLATFORMS MARKET SIZE, BY REGION,
2016–2023 (USD MILLION) 43
TABLE 6 CONTENT SERVICES PLATFORMS MARKET SIZE, BY SOLUTION,
2016–2023 (USD MILLION) 44
TABLE 7 DOCUMENT AND RECORDS MANAGEMENT: CONTENT SERVICES PLATFORMS MARKET SIZE, BY REGION, 2016–2023 (USD MILLION) 45
TABLE 8 WORKFLOW MANAGEMENT: CONTENT SERVICES PLATFORMS MARKET SIZE,
BY REGION, 2016–2023 (USD MILLION) 45
TABLE 9 DATA CAPTURE: CONTENT SERVICES PLATFORMS MARKET SIZE, BY REGION, 2016–2023 (USD MILLION) 46
TABLE 10 CASE MANAGEMENT: CONTENT SERVICES PLATFORMS MARKET SIZE, BY REGION, 2016–2023 (USD MILLION) 47
TABLE 11 INFORMATION SECURITY AND GOVERNANCE: CONTENT SERVICES PLATFORMS MARKET SIZE, BY REGION, 2016–2023 (USD MILLION) 48
TABLE 12 CONTENT REPORTING AND ANALYTICS: CONTENT SERVICES PLATFORMS MARKET SIZE, BY REGION, 2016–2023 (USD MILLION) 49
TABLE 13 OTHERS: CONTENT SERVICES PLATFORMS MARKET SIZE, BY REGION,
2016–2023 (USD MILLION) 49
TABLE 14 SERVICES: CONTENT SERVICES PLATFORMS MARKET SIZE, BY REGION,
2016–2023 (USD MILLION) 50
TABLE 15 SERVICES: CONTENT SERVICES PLATFORMS MARKET SIZE, BY TYPE,
2016–2023 (USD MILLION) 51
TABLE 16 CONSULTING: CONTENT SERVICES PLATFORMS MARKET SIZE, BY REGION,
2016–2023 (USD MILLION) 52
TABLE 17 INTEGRATION AND DEPLOYMENT: CONTENT SERVICES PLATFORMS MARKET SIZE, BY REGION, 2016–2023 (USD MILLION) 52
TABLE 18 SUPPORT AND MAINTENANCE SERVICES: CONTENT SERVICES PLATFORMS MARKET SIZE, BY REGION, 2016–2023 (USD MILLION) 53
TABLE 19 CONTENT SERVICES PLATFORMS MARKET SIZE, BY DEPLOYMENT TYPE,
2016–2023 (USD MILLION) 55
TABLE 20 ON-PREMISES: CONTENT SERVICES PLATFORMS MARKET SIZE, BY REGION, 2016–2023 (USD MILLION) 56
TABLE 21 CLOUD: CONTENT SERVICES PLATFORMS MARKET SIZE, BY REGION,
2016–2023 (USD MILLION) 57
TABLE 22 CONTENT SERVICES PLATFORMS MARKET SIZE, BY ORGANIZATION SIZE,
2016–2023 (USD MILLION) 59
TABLE 23 SMALL AND MEDIUM-SIZED ENTERPRISES: CONTENT SERVICES PLATFORMS MARKET SIZE, BY REGION, 2016–2023 (USD MILLION) 60
TABLE 24 LARGE ENTERPRISES: CONTENT SERVICES PLATFORMS MARKET SIZE, BY REGION, 2016–2023 (USD MILLION) 61
TABLE 25 CONTENT SERVICES PLATFORMS MARKET SIZE, BY VERTICAL,
2016–2023 (USD MILLION) 64
TABLE 26 BANKING, FINANCIAL SERVICES, AND INSURANCE: CONTENT SERVICES PLATFORMS MARKET SIZE, BY REGION, 2016–2023 (USD MILLION) 65
TABLE 27 GOVERNMENT AND PUBLIC SECTOR: CONTENT SERVICES PLATFORMS MARKET SIZE, BY REGION, 2016–2023 (USD MILLION) 66
TABLE 28 HEALTHCARE AND LIFE SCIENCES: CONTENT SERVICES PLATFORMS MARKET SIZE, BY REGION, 2016–2023 (USD MILLION) 67
TABLE 29 ENERGY AND UTILITIES: CONTENT SERVICES PLATFORMS MARKET SIZE,
BY REGION, 2016–2023 (USD MILLION) 68
TABLE 30 IT AND TELECOM: CONTENT SERVICES PLATFORMS MARKET SIZE, BY REGION, 2016–2023 (USD MILLION) 69
TABLE 31 EDUCATION: CONTENT SERVICES PLATFORMS MARKET SIZE, BY REGION,
2016–2023 (USD MILLION) 70
TABLE 32 MANUFACTURING: CONTENT SERVICES PLATFORMS MARKET SIZE, BY REGION, 2016–2023 (USD MILLION) 71
TABLE 33 LEGAL: CONTENT SERVICES PLATFORMS MARKET SIZE, BY REGION,
2016–2023 (USD MILLION) 72
TABLE 34 TRANSPORTATION AND LOGISTICS: CONTENT SERVICES PLATFORMS MARKET SIZE, BY REGION, 2016–2023 (USD MILLION) 73
TABLE 35 OTHERS: CONTENT SERVICES PLATFORMS MARKET SIZE, BY REGION,
2016–2023 (USD MILLION) 74
TABLE 36 CONTENT SERVICES PLATFORMS MARKET SIZE, BY REGION,
2016–2023 (USD MILLION) 76
TABLE 37 NORTH AMERICA: CONTENT SERVICES PLATFORMS MARKET SIZE,
BY COMPONENT, 2016–2023 (USD MILLION) 78
TABLE 38 NORTH AMERICA: CONTENT SERVICES PLATFORMS MARKET SIZE, BY SOLUTION, 2016–2023 (USD MILLION) 78
TABLE 39 NORTH AMERICA: CONTENT SERVICES PLATFORMS MARKET SIZE, BY SERVICE, 2016–2023 (USD MILLION) 79
TABLE 40 NORTH AMERICA: CONTENT SERVICES PLATFORMS MARKET SIZE,
BY DEPLOYMENT TYPE, 2016–2023 (USD MILLION) 79
TABLE 41 NORTH AMERICA: CONTENT SERVICES PLATFORMS MARKET SIZE,
BY ORGANIZATION SIZE, 2016–2023 (USD MILLION) 79
TABLE 42 NORTH AMERICA: CONTENT SERVICES PLATFORMS MARKET SIZE, BY VERTICAL, 2016–2023 (USD MILLION) 80
TABLE 43 NORTH AMERICA: CONTENT SERVICES PLATFORMS MARKET SIZE, BY COUNTRY, 2016–2023 (USD MILLION) 80
TABLE 44 EUROPE: CONTENT SERVICES PLATFORMS MARKET SIZE, BY COMPONENT,
2016–2023 (USD MILLION) 81
TABLE 45 EUROPE: CONTENT SERVICES PLATFORMS MARKET SIZE, BY SOLUTION,
2016–2023 (USD MILLION) 82
TABLE 46 EUROPE: CONTENT SERVICES PLATFORMS MARKET SIZE, BY SERVICE,
2016–2023 (USD MILLION) 82
TABLE 47 EUROPE: CONTENT SERVICES PLATFORMS MARKET SIZE, BY DEPLOYMENT TYPE, 2016–2023 (USD MILLION) 83
TABLE 48 EUROPE: CONTENT SERVICES PLATFORMS MARKET SIZE, BY ORGANIZATION SIZE, 2016–2023 (USD MILLION) 83
TABLE 49 EUROPE: CONTENT SERVICES PLATFORMS MARKET SIZE, BY VERTICAL,
2016–2023 (USD MILLION) 84
TABLE 50 EUROPE: CONTENT SERVICES PLATFORMS MARKET SIZE, BY COUNTRY,
2016–2023 (USD MILLION) 84
TABLE 51 ASIA PACIFIC: CONTENT SERVICES PLATFORMS MARKET SIZE, BY COMPONENT, 2016–2023 (USD MILLION) 87
TABLE 52 ASIA PACIFIC: CONTENT SERVICES PLATFORMS MARKET SIZE, BY SOLUTION, 2016–2023 (USD MILLION) 87
TABLE 53 ASIA PACIFIC: CONTENT SERVICES PLATFORMS MARKET SIZE, BY SERVICE,
2016–2023 (USD MILLION) 88
TABLE 54 ASIA PACIFIC: CONTENT SERVICES PLATFORMS MARKET SIZE, BY DEPLOYMENT TYPE, 2016–2023 (USD MILLION) 88
TABLE 55 ASIA PACIFIC: CONTENT SERVICES PLATFORMS MARKET SIZE, BY ORGANIZATION SIZE, 2016–2023 (USD MILLION) 88
TABLE 56 ASIA PACIFIC: CONTENT SERVICES PLATFORMS MARKET SIZE, BY VERTICAL, 2016–2023 (USD MILLION) 89
TABLE 57 ASIA PACIFIC: CONTENT SERVICES PLATFORMS MARKET SIZE, BY COUNTRY, 2016–2023 (USD MILLION) 89
TABLE 58 MIDDLE EAST AND AFRICA: CONTENT SERVICES PLATFORMS MARKET SIZE,
BY COMPONENT, 2016–2023 (USD MILLION) 91
TABLE 59 MIDDLE EAST AND AFRICA: CONTENT SERVICES PLATFORMS MARKET SIZE,
BY SOLUTION, 2016–2023 (USD MILLION) 91
TABLE 60 MIDDLE EAST AND AFRICA: CONTENT SERVICES PLATFORMS MARKET SIZE,
BY SERVICE, 2016–2023 (USD MILLION) 92
TABLE 61 MIDDLE EAST AND AFRICA: CONTENT SERVICES PLATFORMS MARKET SIZE,
BY DEPLOYMENT TYPE, 2016–2023 (USD MILLION) 92
TABLE 62 MIDDLE EAST AND AFRICA: CONTENT SERVICES PLATFORMS MARKET SIZE,
BY ORGANIZATION SIZE, 2016–2023 (USD MILLION) 92
TABLE 63 MIDDLE EAST AND AFRICA: CONTENT SERVICES PLATFORMS MARKET SIZE,
BY VERTICAL, 2016–2023 (USD MILLION) 93
TABLE 64 MIDDLE EAST AND AFRICA: CONTENT SERVICES PLATFORMS MARKET SIZE,
BY COUNTRY, 2016–2023 (USD MILLION) 93
TABLE 65 LATIN AMERICA: CONTENT SERVICES PLATFORMS MARKET SIZE,
BY COMPONENT 2016–2023 (USD MILLION) 95
TABLE 66 LATIN AMERICA: CONTENT SERVICES PLATFORMS MARKET SIZE, BY SOLUTION, 2016–2023 (USD MILLION) 95
TABLE 67 LATIN AMERICA: CONTENT SERVICES PLATFORMS MARKET SIZE, BY SERVICE, 2016–2023 (USD MILLION) 96
TABLE 68 LATIN AMERICA: CONTENT SERVICES PLATFORMS MARKET SIZE,
BY DEPLOYMENT TYPE, 2016–2023 (USD MILLION) 96
TABLE 69 LATIN AMERICA: CONTENT SERVICES PLATFORMS MARKET SIZE,
BY ORGANIZATION SIZE, 2016–2023 (USD MILLION) 96
TABLE 70 LATIN AMERICA: CONTENT SERVICES PLATFORMS MARKET SIZE, BY VERTICAL, 2016–2023 (USD MILLION) 97
TABLE 71 LATIN AMERICA: CONTENT SERVICES PLATFORMS MARKET SIZE, BY COUNTRY, 2016–2023 (USD MILLION) 97
TABLE 72 NEW PRODUCT LAUNCHES, 2017–2018 100
TABLE 73 BUSINESS EXPANSIONS, 2018–2019 100
TABLE 74 ACQUISITIONS, 2016–2019 101



LIST OF FIGURES

FIGURE 1 CONTENT SERVICES PLATFORMS MARKET: RESEARCH DESIGN 21
FIGURE 2 CONTENT SERVICES PLATFORMS MARKET: TOP-DOWN AND BOTTOM-UP APPROACHES 25
FIGURE 3 CONTENT SERVICES PLATFORMS MARKET SNAPSHOT, 2016–2023 29
FIGURE 4 DOCUMENT AND RECORDS MANAGEMENT SEGMENT TO HOLD THE LARGEST MARKET SIZE IN 2018 30
FIGURE 5 ON-PREMISES DEPLOYMENT TYPE TO HOLD A HIGHER MARKET SHARE IN 2018 31
FIGURE 6 BANKING, FINANCIAL SERVICES, AND INSURANCE VERTICAL TO HOLD
THE LARGEST MARKET SIZE IN 2018 32
FIGURE 7 CONTENT SERVICES PLATFORMS MARKET: REGIONAL SNAPSHOT 33
FIGURE 8 DIGITAL TRANSFORMATION ACROSS INDUSTRIES AND MOUNTING UNSTRUCTURED DATA TO DRIVE THE CONTENT SERVICES PLATFORMS MARKET 34
FIGURE 9 DOCUMENT AND RECORDS MANAGEMENT SEGMENT TO ACCOUNT FOR THE HIGHEST MARKET SHARE IN 2018 35
FIGURE 10 ON-PREMISES SEGMENT TO ACCOUNT FOR A HIGHER MARKET SHARE IN 2018 35
FIGURE 11 BANKING, FINANCIAL SERVICES, AND INSURANCE VERTICAL TO ACCOUNT FOR
THE HIGHEST MARKET SHARE IN 2018 36
FIGURE 12 ASIA PACIFIC TO EMERGE AS THE BEST MARKET FOR INVESTMENTS OVER
THE NEXT 5 YEARS 36
FIGURE 13 DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES: CONTENT SERVICES PLATFORMS MARKET 38
FIGURE 14 SERVICES SEGMENT TO GROW AT A HIGHER CAGR DURING
THE FORECAST PERIOD 42
FIGURE 15 INFORMATION SECURITY AND GOVERNANCE SEGMENT TO GROW AT
THE HIGHEST CAGR DURING THE FORECAST PERIOD 43
FIGURE 16 INTEGRATION AND DEPLOYMENT SERVICES SEGMENT TO GROW AT
THE HIGHEST CAGR DURING THE FORECAST PERIOD 50
FIGURE 17 CLOUD DEPLOYMENT TYPE TO GROW AT A HIGHER CAGR DURING
THE FORECAST PERIOD 55
FIGURE 18 SMALL AND MEDIUM-SIZED ENTERPRISES TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD 59
FIGURE 19 HEALTHCARE AND LIFE SCIENCES VERTICAL TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 63
FIGURE 20 ASIA PACIFIC TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 76
FIGURE 21 NORTH AMERICA: MARKET SNAPSHOT 77
FIGURE 22 ASIA PACIFIC: MARKET SNAPSHOT 86
FIGURE 23 KEY DEVELOPMENTS IN THE CONTENT SERVICES PLATFORMS MARKET
DURING 2016–2019 99
FIGURE 24 CONTENT SERVICES PLATFORMS MARKET (GLOBAL) COMPETITIVE LEADERSHIP MAPPING, 2018 103
FIGURE 25 MICROSOFT: COMPANY SNAPSHOT 104
FIGURE 26 SWOT ANALYSIS: MICROSOFT 105
FIGURE 27 IBM: COMPANY SNAPSHOT 107
FIGURE 28 SWOT ANALYSIS: IBM 109
FIGURE 29 SWOT ANALYSIS: HYLAND 111
FIGURE 30 OPENTEXT: COMPANY SNAPSHOT 112
FIGURE 31 SWOT ANALYSIS: OPENTEXT 114
FIGURE 32 BOX: COMPANY SNAPSHOT 115
FIGURE 33 SWOT ANALYSIS: BOX 116
FIGURE 34 ADOBE: COMPANY SNAPSHOT 118
FIGURE 35 NEWGEN: COMPANY SNAPSHOT 123


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