TABLE OF CONTENTS
1 INTRODUCTION 17
1.1 STUDY OBJECTIVES 17
1.2 DEFINITION 17
1.3 STUDY SCOPE 18
1.3.1 MARKETS COVERED 18
1.3.2 YEARS CONSIDERED 18
1.4 CURRENCY 19
1.5 LIMITATIONS 19
1.6 STAKEHOLDERS 19
2 RESEARCH METHODOLOGY 20
2.1 RESEARCH DATA 20
2.1.1 SECONDARY DATA 21
2.1.1.1 Secondary sources 21
2.1.2 PRIMARY DATA 21
2.1.2.1 Key data from primary sources 22
2.1.2.2 Key industry insights 22
2.1.2.3 Breakdown of primaries 23
2.2 MARKET SIZE ESTIMATION 23
2.2.1 BOTTOM-UP APPROACH 24
2.2.2 TOP-DOWN APPROACH 25
2.3 MARKET BREAKDOWN & DATA TRIANGULATION 26
2.4 RESEARCH ASSUMPTIONS 27
3 EXECUTIVE SUMMARY 28
4 PREMIUM INSIGHTS 33
4.1 ATTRACTIVE OPPORTUNITIES IN THE SMART RETAIL MARKET 33
4.2 SMART RETAIL MARKET, BY PROCESSOR FOR ARTIFICIAL INTELLIGENCE 33
4.3 SMART RETAIL MARKET FOR VIRTUAL REALITY, BY DEVICE TYPE 34
4.4 SMART RETAIL MARKET, BY REGION 34
4.5 SMART RETAIL MARKET, BY COUNTRY 35
5 MARKET OVERVIEW 36
5.1 INTRODUCTION 36
5.2 MARKET DYNAMICS 36
5.2.1 DRIVERS 37
5.2.1.1 Increasing adoption of smartphones 37
5.2.1.2 Growing need for better customer services and shopping experience 38
5.2.1.3 Decreasing cost of electronics components 38
5.2.1.4 Emerging new technologies creates new revenues for retailers 39
5.2.2 RESTRAINTS 40
5.2.2.1 Data security and privacy concerns with new advanced technologies 40
5.2.2.2 High maintenance of advanced computing systems 40
5.2.3 OPPORTUNITIES 40
5.2.3.1 Increasing investment in retail industry 40
5.2.3.2 Directly connect with end users 41
5.2.4 CHALLENGES 41
5.2.4.1 Reluctance of retailers 41
5.3 CASE STUDY 42
5.3.1 AMAZON GO (US): AUTOMATED RETAIL STORE 42
5.3.2 WALMART INC.(US): SHELF SCANNING ROBOTS 43
5.3.3 GALERIES LAFAYETTE (FRANCE): INTELLIGENT SYSTEMS
(ARTIFICIAL INTELLIGENCE) 43
5.3.4 PRICER AB (SWEDEN): ELECTRONIC SHELF LABELS (ESL) 43
5.3.5 R. H. MACY & CO (US): RFID TAG 43
5.3.6 TARGET CORPORATION (US): WIRELESS BEACONS 43
5.3.7 ARGO LTD (UK): DIGITAL SIGNAGE 43
6 SMART RETAIL MARKET, BY APPLICATION 44
6.1 INTRODUCTION 45
6.2 VISUAL MARKETING 46
6.2.1 DIGITAL SIGNAGE 46
6.3 SMART LABEL 49
6.3.1 SMART BEACON 49
6.3.2 ELECTRONIC SHELF LABEL 51
6.4 SMART PAYMENT SYSTEM 55
6.5 INTELLIGENT SYSTEM 56
6.5.1 INTELLIGENT VENDING MACHINE 56
6.5.2 AUGMENTED REALITY 57
6.5.3 VIRTUAL REALITY 60
6.5.4 POS 62
6.5.5 INTERACTIVE KIOSK 63
6.5.6 SMART CART 65
6.6 ROBOTICS 66
6.7 ANALYTICS 68
6.7.1 ARTIFICIAL INTELLIGENCE 68
7 GEOGRAPHIC ANALYSIS 78
7.1 INTRODUCTION 79
7.2 NORTH AMERICA 82
7.2.1 US 83
7.2.2 CANADA 83
7.2.3 MEXICO 84
7.3 EUROPE 85
7.3.1 UK 86
7.3.2 GERMANY 86
7.3.3 FRANCE 87
7.3.4 ITALY 87
7.3.5 SPAIN 87
7.3.6 REST OF EUROPE 87
7.4 APAC 88
7.4.1 CHINA 89
7.4.2 JAPAN 89
7.4.3 SOUTH KOREA 90
7.4.4 REST OF APAC 90
7.5 ROW 90
7.5.1 SOUTH AMERICA 91
7.5.2 MIDDLE EAST & AFRICA 91
8 COMPETITIVE LANDSCAPE 92
8.1 OVERVIEW 92
8.2 RANKING ANALYSIS OF KEY PLAYERS BY APPLICATION IN SMART RETAIL MARKET 93
8.3 COMPETITIVE SITUATIONS AND TRENDS 95
8.3.1 PRODUCT LAUNCHES (2015–2018) 95
8.3.2 AGREEMENTS, PARTNERSHIPS, COLLABORATIONS, & CONTRACTS
(2015–2018) 96
8.3.3 ACQUISITIONS (2015–2018) 98
8.3.4 EXPANSION (2015–2017) 99
9 COMPANY PROFILES 100
(Business Overview, Products/Services/ Solutions Offered, Recent Developments, SWOT Analysis, and MnM View)*
9.1 KEY PLAYERS 100
9.1.1 INTEL 100
9.1.2 IBM 103
9.1.3 NVIDIA 108
9.1.4 SAMSUNG ELECTRONICS 112
9.1.5 MICROSOFT 116
9.1.6 GOOGLE 120
9.1.7 PTC 123
9.1.8 AMAZON 126
9.1.9 NXP SEMICONDUCTORS 129
9.1.10 CISCO SYSTEMS 132
9.1.11 LG DISPLAY 134
9.1.12 HUAWEI INVESTMENT & HOLDING 137
9.1.13 PAR TECHNOLOGY 139
9.1.14 TEXAS INSTRUMENTS 142
9.1.15 STMICROELECTRONICS 144
9.1.16 HONEYWELL 146
9.1.17 BOSCH GROUP 149
9.1.18 SOFTBANK ROBOTICS HOLDINGS 151
9.1.19 BROADCOM LIMITED 153
9.1.20 INGENICO 156
9.1.21 VERIFONE 161
9.1.22 FIRST DATA 165
9.1.23 PAX GLOBAL TECHNOLOGY 169
9.1.24 NCR 173
9.1.25 EVRY 176
9.1.26 KONTAKT.IO 179
9.1.27 ARUBA (A HEWLETT PACKARD ENTERPRISE COMPANY) 181
9.2 OTHER COMPANIES 183
9.2.1 ANALOG DEVICES 183
9.2.2 INFINEON TECHNOLOGIES 183
9.2.3 INVENSENSE 184
9.2.4 WINCOR NIXDORF 184
9.2.5 PRICER AB 185
9.2.6 PROBIZ TECHNOLOGIES 185
9.2.7 SES-IMAGOTAG 186
9.2.8 E INK HOLDINGS INC. 186
9.2.9 BOSSA NOVA ROBOTICS 187
9.2.10 FELLOW INC. 187
9.2.11 FIVE ELEMENTS ROBOTICS 188
9.2.12 XI’AN CHAOHI NETWORK TECHNOLOGY CO., LTD 188
9.2.13 FOCAL SYSTEMS INC. 188
9.2.14 SMARTCART 189
9.2.15 INTELLIVISION 189
9.2.16 MEMOMI LABS INC. 190
9.2.17 ESTIMOTE, INC. 190
*Details on Business Overview, Products/Services/ Solutions Offered, Recent Developments, SWOT Analysis, and MnM View might not be captured in case of unlisted companies.
10 APPENDIX 191
10.1 INSIGHTS FROM INDUSTRY EXPERTS 191
10.2 DISCUSSION GUIDE 192
10.3 KNOWLEDGE STORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL 194
10.4 AVAILABLE CUSTOMIZATION 196
10.5 RELATED REPORTS 196
10.6 AUTHOR DETAILS 197
TABLE 1 SMART RETAIL MARKET, BY APPLICATION, 2015–2023 (USD MILLION) 45
TABLE 2 SMART RETAIL MARKET FOR DIGITAL SIGNAGE, BY OFFERING,
2015–2023 (USD MILLION) 46
TABLE 3 SMART RETAIL MARKET FOR DIGITAL SIGNAGE, BY HARDWARE,
2015–2023 (USD MILLION) 47
TABLE 4 SMART RETAIL MARKET FOR DIGITAL SIGNAGE, BY DISPLAY,
2015–2023 (USD MILLION) 47
TABLE 5 SMART RETAIL MARKET FOR DIGITAL SIGNAGE, BY DISPLAY,
2015–2023 (THOUSAND UNITS) 47
TABLE 6 SMART RETAIL MARKET FOR DIGITAL SIGNAGE, BY APPLICATION,
2015–2023 (USD MILLION) 48
TABLE 7 SMART RETAIL MARKET FOR DIGITAL SIGNAGE, BY REGION,
2015–2023 (USD MILLION) 48
TABLE 8 SMART RETAIL MARKET FOR SMART BEACON, BY TYPE,
2015–2023 (USD MILLION) 49
TABLE 9 SMART RETAIL MARKET FOR SMART BEACON, BY OFFERING,
2015–2023 (USD MILLION) 50
TABLE 10 SMART RETAIL MARKET FOR SMART BEACON, BY HARDWARE,
2015–2023 (USD MILLION) 50
TABLE 11 SMART RETAIL MARKET FOR SMART BEACON, BY SOFTWARE,
2015–2023 (USD MILLION) 50
TABLE 12 SMART RETAIL MARKET FOR SMART BEACON, BY REGION,
2015–2023 (USD MILLION) 51
TABLE 13 SMART RETAIL MARKET FOR ELECTRONIC SHELF LABELS, BY PRODUCT,
2015–2023 (USD MILLION) 52
TABLE 14 SMART RETAIL MARKET FOR ELECTRONIC SHELF LABELS, BY COMMUNICATION TECHNOLOGY, 2015–2023 (USD MILLION) 53
TABLE 15 SMART RETAIL MARKET FOR ELECTRONIC SHELF LABELS, BY COMPONENT,
2015–2023 (USD MILLION) 53
TABLE 16 SMART RETAIL MARKET FOR ELECTRONIC SHELF LABELS, BY REGION,
2015–2023 (USD MILLION) 54
TABLE 17 SMART RETAIL MARKET FOR ELECTRONIC SHELF LABELS, BY REGION,
2015–2023 (MILLION UNITS) 54
TABLE 18 SMART RETAIL MARKET, BY POS TERMINAL, 2015–2023 (USD MILLION) 55
TABLE 19 SMART RETAIL MARKET, BY POS TERMINAL, 2015–2023 (MILLION UNITS) 55
TABLE 20 SMART RETAIL MARKET FOR POS TERMINALS, BY REGION,
2015–2023 (USD MILLION) 56
TABLE 21 SMART RETAIL MARKET FOR INTELLIGENT VENDING MACHINES, BY REGION, 2015–2023 (USD MILLION) 57
TABLE 22 SMART RETAIL MARKET FOR AUGMENTED REALITY, BY OFFERING,
2015–2023 (USD MILLION) 57
TABLE 23 SMART RETAIL MARKET FOR AUGMENTED REALITY, BY DEVICE TYPE,
2015–2023 (USD MILLION) 58
TABLE 24 SMART RETAIL MARKET FOR AUGMENTED REALITY, BY DEVICE TYPE,
2015–2023 (THOUSAND UNITS) 58
TABLE 25 SMART RETAIL MARKET FOR AUGMENTED REALITY, BY APPLICATION,
2015–2023 (USD MILLION) 59
TABLE 26 SMART RETAIL MARKET FOR AUGMENTED REALITY, BY RETAIL TYPE,
2015–2023 (USD MILLION) 59
TABLE 27 SMART RETAIL MARKET FOR AUGMENTED REALITY, BY REGION,
2015–2023 (USD MILLION) 60
TABLE 28 SMART RETAIL MARKET FOR VIRTUAL REALITY, BY DEVICE TYPE,
2015–2023 (USD MILLION) 61
TABLE 29 SMART RETAIL MARKET FOR VIRTUAL REALITY, BY DEVICE TYPE,
2015–2023 (THOUSAND UNITS) 61
TABLE 30 SMART RETAIL MARKET FOR VIRTUAL REALITY, BY REGION,
2015–2023 (USD MILLION) 62
TABLE 31 SMART RETAIL MARKET FOR POS, BY SYSTEM, 2015–2023 (USD MILLION) 62
TABLE 32 SMART RETAIL MARKET FOR POS, BY SYSTEM, 2015–2023 (THOUSAND UNITS) 63
TABLE 33 SMART RETAIL MARKET FOR POS, BY REGION, 2015–2023 (USD MILLION) 63
TABLE 34 SMART RETAIL MARKET FOR INTERACTIVE KIOSKS, BY REGION,
2015–2023 (USD MILLION) 64
TABLE 35 SMART RETAIL MARKET FOR SELF-CHECKOUT, BY REGION,
2015–2023 (USD MILLION) 65
TABLE 36 SMART RETAIL MARKET FOR SMART CARTS, BY REGION,
2015–2023 (USD MILLION) 65
TABLE 37 SMART RETAIL MARKET FOR SMART CARTS, BY REGION, 2015–2023 (UNITS) 66
TABLE 38 SMART RETAIL MARKET FOR ROBOTICS, BY APPLICATION,
2015–2023 (USD MILLION) 66
TABLE 39 ROBOTICS IN SMART RETAIL MARKET, BY TECHNOLOGY, 2015–2023 (UNITS) 67
TABLE 40 SMART RETAIL MARKET FOR ROBOTICS, BY REGION, 2015–2023 (USD MILLION) 67
TABLE 41 SMART RETAIL MARKET FOR ROBOTICS, BY OFFERING,
2015–2023 (USD MILLION) 67
TABLE 42 SMART RETAIL MARKET FOR ARTIFICIAL INTELLIGENCE, BY OFFERING,
2015–2023 (USD MILLION) 68
TABLE 43 SMART RETAIL MARKET FOR ARTIFICIAL INTELLIGENCE, BY HARDWARE,
2015–2023 (USD MILLION) 69
TABLE 44 SMART RETAIL MARKET FOR ARTIFICIAL INTELLIGENCE, BY PROCESSOR,
2015–2023 (USD MILLION) 69
TABLE 45 SMART RETAIL MARKET FOR ARTIFICIAL INTELLIGENCE IN HARDWARE,
BY REGION, 2015–2023 (USD MILLION) 70
TABLE 46 SMART RETAIL MARKET FOR ARTIFICIAL INTELLIGENCE, BY SOFTWARE,
2015–2023 (USD MILLION) 70
TABLE 47 SMART RETAIL MARKET FOR ARTIFICIAL INTELLIGENCE IN SOFTWARE,
BY DEPLOYMENT TYPE, 2015–2023 (USD MILLION) 70
TABLE 48 SMART RETAIL MARKET FOR ARTIFICIAL INTELLIGENCE, BY PLATFORM,
2015–2023 (USD MILLION) 71
TABLE 49 SMART RETAIL MARKET FOR ARTIFICIAL INTELLIGENCE, BY SERVICES,
2015–2023 (USD MILLION) 71
TABLE 50 SMART RETAIL MARKET FOR ARTIFICIAL INTELLIGENCE, BY TECHNOLOGY,
2015–2023 (USD MILLION) 72
TABLE 51 SMART RETAIL MARKET FOR ARTIFICIAL INTELLIGENCE IN MACHINE LEARNING,
BY TYPE, 2015–2023 (USD MILLION) 72
TABLE 52 SMART RETAIL MARKET FOR ARTIFICIAL INTELLIGENCE IN CONTEXT-AWARENESS, BY PROCESS, 2015–2023 (USD MILLION) 73
TABLE 53 SMART RETAIL MARKET FOR ARTIFICIAL INTELLIGENCE, BY SOLUTION,
2015–2023 (USD MILLION) 73
TABLE 54 SMART RETAIL MARKET FOR ARTIFICIAL INTELLIGENCE IN SHELF MONITORING,
BY REGION, 2015–2023 (USD MILLION) 74
TABLE 55 SMART RETAIL MARKET FOR ARTIFICIAL INTELLIGENCE IN CUSTOMER RELATIONSHIP MANAGEMENT, BY REGION, 2015–2023 (USD MILLION) 74
TABLE 56 SMART RETAIL MARKET FOR ARTIFICIAL INTELLIGENCE IN VISUAL MONITORING, BY REGION, 2015–2023 (USD MILLION) 75
TABLE 57 SMART RETAIL MARKET FOR ARTIFICIAL INTELLIGENCE IN PRICE OPTIMIZATION, BY REGION, 2015–2023 (USD MILLION) 75
TABLE 58 SMART RETAIL MARKET FOR ARTIFICIAL INTELLIGENCE IN LOCATION-BASED MARKETING, BY REGION, 2015–2023 (USD MILLION) 76
TABLE 59 SMART RETAIL MARKET FOR ARTIFICIAL INTELLIGENCE IN SELF-CHECKOUT SYSTEMS, BY REGION, 2015–2023 (USD MILLION) 76
TABLE 60 SMART RETAIL MARKET FOR ARTIFICIAL INTELLIGENCE, BY REGION,
2015–2023 (USD MILLION) 77
TABLE 61 SMART RETAIL MARKET, BY REGION, 2015–2023 (USD MILLION) 80
TABLE 62 SMART RETAIL MARKET IN NORTH AMERICA, BY COUNTRY,
2015–2023 (USD MILLION) 83
TABLE 63 SMART RETAIL MARKET IN EUROPE, BY COUNTRY, 2015–2023 (USD MILLION) 86
TABLE 64 SMART RETAIL MARKET IN APAC, BY REGION, 2015–2023 (USD MILLION) 89
TABLE 65 SMART RETAIL MARKET IN ROW, BY REGION, 2015–2023 (USD MILLION) 91
TABLE 66 SMART RETAIL MARKET: RANKING ANALYSIS OF KEY COMPANIES FOR
VISUAL MARKETING 93
TABLE 67 SMART RETAIL MARKET: RANKING ANALYSIS OF KEY COMPANIES FOR
SMART LABEL 93
TABLE 68 SMART RETAIL MARKET: RANKING ANALYSIS OF KEY COMPANIES FOR
SMART PAYMENT SYSTEM 93
TABLE 69 SMART RETAIL MARKET: RANKING ANALYSIS OF KEY COMPANIES FOR INTELLIGENT SYSTEM 94
TABLE 70 SMART RETAIL MARKET: RANKING ANALYSIS OF KEY COMPANIES FOR ROBOTICS 94
TABLE 71 SMART RETAIL MARKET: RANKING ANALYSIS OF KEY COMPANIES FOR ANALYTICS 94
LIST OF FIGURES
FIGURE 1 SMART RETAIL MARKET: RESEARCH DESIGN 20
FIGURE 2 PROCESS FLOW OF MARKET SIZE ESTIMATION 23
FIGURE 3 MARKET SIZE ESTIMATION: BOTTOM-UP APPROACH 24
FIGURE 4 MARKET SIZE ESTIMATION: TOP-DOWN APPROACH 25
FIGURE 5 MARKET BREAKDOWN AND DATA TRIANGULATION 26
FIGURE 6 SMART RETAIL MARKET FOR SOFTWARE IN ROBOTICS TO GROW AT HIGHER CAGR DURING 2018–2023 28
FIGURE 7 SMART RETAIL MARKET FOR HEAD-MOUNTED DISPLAYS IN AUGMENTED REALITY TO GROW AT HIGHEST CAGR DURING 2018–2023 29
FIGURE 8 SMART RETAIL MARKET FOR DIRECT-VIEW FINE-PIXEL LED IN DIGITAL SIGNAGE TO GROW AT HIGHEST CAGR DURING 2018–2023 30
FIGURE 9 SMART RETAIL MARKET FOR ROBOTICS TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD 31
FIGURE 10 SMART RETAIL MARKET IN EUROPE TO HOLD THE LARGEST SHARE IN 2018 32
FIGURE 11 SMART RETAIL MARKET IN NORTH AMERICA TO GROW AT HIGHEST CAGR DURING 2018–2023 33
FIGURE 12 GPU TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD 33
FIGURE 13 GESTURE-TRACKING DEVICES IN VIRTUAL REALITY TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD 34
FIGURE 14 EUROPE TO HOLD LARGEST SHARE OF SMART RETAIL MARKET IN 2018 34
FIGURE 15 CANADA TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD 35
FIGURE 16 SMART RETAIL MARKET: DRIVERS, RESTRAINTS, OPPORTUNITIES, & CHALLENGES 36
FIGURE 17 CONTINUOUS GROWTH IN MOBILE NFC PAYMENTS 37
FIGURE 18 DECLINING PRICE OF SENSORS FROM PAST 2 DECADES 39
FIGURE 19 SMART RETAIL MARKET FOR ROBOTICS TO GROW AT HIGHEST CAGR
DURING FORECAST PERIOD 45
FIGURE 20 FULL-GRAPHIC E-PAPER ESL TO DOMINATE SMART RETAIL MARKET DURING FORECAST PERIOD 52
FIGURE 21 SMART RETAIL MARKET IN APAC FOR AUGMENTED REALITY TO GROW AT
HIGHEST CAGR DURING FORECAST PERIOD 60
FIGURE 22 SMART RETAIL MARKET IN APAC FOR SELF-CHECKOUT TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD 64
FIGURE 23 SMART RETAIL MARKET FOR GPU TO GROW AT HIGHEST CAGR DURING
FORECAST PERIOD 69
FIGURE 24 SMART RETAIL MARKET IN NORTH AMERICA TO GROW AT HIGHEST
CAGR FROM 2018 TO 2023 79
FIGURE 25 SMART RETAIL MARKET IN CANADA TO GROW AT HIGHEST CAGR
FROM 2018 TO 2023 80
FIGURE 26 NORTH AMERICA: SNAPSHOT OF SMART RETAIL MARKET 82
FIGURE 27 EUROPE: SNAPSHOT OF SMART RETAIL MARKET 85
FIGURE 28 APAC: SNAPSHOT OF SMART RETAIL MARKET 88
FIGURE 29 COMPANIES ADOPTED PRODUCT LAUNCHES AS KEY GROWTH STRATEGY FROM 2015 TO 2017 92
FIGURE 30 INTEL: COMPANY SNAPSHOT 100
FIGURE 31 IBM: COMPANY SNAPSHOT 104
FIGURE 32 NVIDIA: COMPANY SNAPSHOT 108
FIGURE 33 SAMSUNG ELECTRONICS: COMPANY SNAPSHOT 112
FIGURE 34 MICROSOFT: COMPANY SNAPSHOT 116
FIGURE 35 GOOGLE: COMPANY SNAPSHOT 120
FIGURE 36 PTC: COMPANY SNAPSHOT 123
FIGURE 37 AMAZON: COMPANY SNAPSHOT 126
FIGURE 38 NXP SEMICONDUCTORS: COMPANY SNAPSHOT 129
FIGURE 39 CISCO SYSTEMS: COMPANY SNAPSHOT 132
FIGURE 40 LG DISPLAY: COMPANY SNAPSHOT 134
FIGURE 41 HUAWEI INVESTMENT & HOLDING: COMPANY SNAPSHOT 137
FIGURE 42 PAR TECHNOLOGY: COMPANY SNAPSHOT 139
FIGURE 43 TEXAS INSTRUMENTS: COMPANY SNAPSHOT 142
FIGURE 44 STMICROELECTRONICS: COMPANY SNAPSHOT 144
FIGURE 45 HONEYWELL: COMPANY SNAPSHOT 146
FIGURE 46 BOSCH GROUP: COMPANY SNAPSHOT 149
FIGURE 47 BROADCOM LIMITED: COMPANY SNAPSHOT 153
FIGURE 48 INGENICO: COMPANY SNAPSHOT 156
FIGURE 49 VERIFONE: COMPANY SNAPSHOT 161
FIGURE 50 FIRST DATA: COMPANY SNAPSHOT 165
FIGURE 51 PAX GLOBAL TECHNOLOGY: COMPANY SNAPSHOT 169
FIGURE 52 NCR: COMPANY SNAPSHOT 173
FIGURE 53 EVRY: COMPANY SNAPSHOT 176