TABLE OF CONTENTS
1 INTRODUCTION 15
1.1 OBJECTIVES OF THE STUDY 15
1.2 MARKET DEFINITION 15
1.3 MARKET SCOPE 16
1.4 REGIONAL SCOPE 16
1.5 YEARS CONSIDERED FOR THE STUDY 17
1.6 CURRENCY 17
1.7 STAKEHOLDERS 18
2 RESEARCH METHODOLOGY 19
2.1 RESEARCH DATA 19
2.1.1 SECONDARY DATA 20
2.1.2 PRIMARY DATA 20
2.1.2.1 Breakdown of primaries 21
2.1.2.2 Key industry insights 21
2.2 MARKET SIZE ESTIMATION 23
2.3 RESEARCH ASSUMPTIONS AND LIMITATIONS 25
2.3.1 ASSUMPTIONS 25
2.3.2 LIMITATIONS 25
3 EXECUTIVE SUMMARY 26
4 PREMIUM INSIGHTS 30
4.1 ATTRACTIVE MARKET OPPORTUNITIES IN THE LAW ENFORCEMENT SOFTWARE MARKET 30
4.2 LAW ENFORCEMENT SOFTWARE MARKET, BY COMPONENT 31
4.3 LAW ENFORCEMENT SOFTWARE MARKET, BY SERVICE 31
4.4 LAW ENFORCEMENT SOFTWARE MARKET, BY DEPLOYMENT TYPE 32
4.5 LAW ENFORCEMENT SOFTWARE MARKET, BY SOLUTION AND REGION 32
5 MARKET OVERVIEW AND INDUSTRY TRENDS 33
5.1 INTRODUCTION 33
5.2 MARKET DYNAMICS 33
5.2.1 DRIVERS 34
5.2.1.1 Increased focus on community-oriented policing 34
5.2.1.2 Smart city initiatives and growing adoption of IoT for public safety 34
5.2.1.3 Advent of mobile-based law enforcement software 34
5.2.1.4 Increasing adoption of social media platforms for law enforcement 35
5.2.2 RESTRAINTS 35
5.2.2.1 Government compliances and regulations 35
5.2.3 OPPORTUNITIES 35
5.2.3.1 Advent of big data analytics and IoT 35
5.2.3.2 High adoption of cloud-based solutions among small and midsized law enforcement agencies 36
5.2.4 CHALLENGES 36
5.2.4.1 Lack of efficient storage and data management capacities 36
5.2.4.2 Extraction of meaningful data from silos of complex data sets 36
5.3 USE CASES 37
5.3.1 PALANTIR TECHNOLOGIES 37
5.3.2 PANASONIC 37
5.3.3 CRFS 38
5.4 REGULATIONS 38
5.4.1 CRIMINAL JUSTICE INFORMATION SERVICES (CJIS) COMPLIANCE 38
5.4.2 GENERAL DATA PROTECTION REGULATION (GDPR) 38
5.5 MAJOR TECHNOLOGY DEALS IN THE LAW ENFORCEMENT SOFTWARE MARKET 39
6 LAW ENFORCEMENT SOFTWARE MARKET, BY COMPONENT 40
6.1 INTRODUCTION 41
6.2 SOLUTIONS 42
6.3 SERVICES 43
7 LAW ENFORCEMENT SOFTWARE MARKET, BY SOLUTION 44
7.1 INTRODUCTION 45
7.2 COMPUTER-AIDED DISPATCH 46
7.3 RECORD MANAGEMENT 47
7.4 CASE MANAGEMENT 48
7.5 JAIL MANAGEMENT 49
7.6 INCIDENT RESPONSE 50
7.7 DIGITAL POLICING 51
8 LAW ENFORCEMENT SOFTWARE MARKET, BY SERVICE 52
8.1 INTRODUCTION 53
8.2 IMPLEMENTATION 54
8.3 CONSULTING 55
8.4 TRAINING AND SUPPORT 56
9 LAW ENFORCEMENT SOFTWARE MARKET, BY DEPLOYMENT TYPE 57
9.1 INTRODUCTION 58
9.2 ON-PREMISES 59
9.3 CLOUD 60
10 LAW ENFORCEMENT SOFTWARE MARKET, BY REGION 61
10.1 INTRODUCTION 62
10.2 NORTH AMERICA 63
10.2.1 UNITED STATES 64
10.2.2 CANADA 64
10.3 EUROPE 66
10.3.1 UNITED KINGDOM 66
10.3.2 GERMANY 66
10.3.3 FRANCE 66
10.3.4 REST OF EUROPE 67
10.4 ASIA PACIFIC 69
10.4.1 AUSTRALIA AND NEW ZEALAND 70
10.4.2 JAPAN 71
10.4.3 CHINA 71
10.4.4 REST OF ASIA PACIFIC 71
10.5 MIDDLE EAST AND AFRICA 73
10.5.1 KINGDOM OF SAUDI ARABIA 74
10.5.2 SOUTH AFRICA 74
10.5.3 UNITED ARAB EMIRATES 74
10.5.4 REST OF MIDDLE EAST AND AFRICA 74
10.6 LATIN AMERICA 76
10.6.1 BRAZIL 76
10.6.2 MEXICO 76
10.6.3 REST OF LATIN AMERICA 76
11 COMPETITIVE LANDSCAPE 79
11.1 OVERVIEW 79
11.2 COMPETITIVE SCENARIO 81
11.2.1 NEW PRODUCT LAUNCHES/UPGRADATIONS 82
11.2.2 MERGERS AND ACQUISITIONS 83
11.2.3 PARTNERSHIPS, AGREEMENTS, AND COLLABORATIONS 84
12 COMPANY PROFILES 86
(Business Overview, Solution, Key Insights, Recent Developments, SWOT Analysis, MnM View)*
12.1 IBM 86
12.2 ACCENTURE 89
12.3 ORACLE 92
12.4 MOTOROLA SOLUTIONS 94
12.5 AXON 97
12.6 NUANCE COMMUNICATIONS 100
12.7 CYBERTECH 102
12.8 ESRI 104
12.9 PALANTIR TECHNOLOGIES 106
12.10 NUMERICA CORPORATION 107
12.11 CYRUN 109
12.12 INCIDENT RESPONSE TECHNOLOGIES 110
12.13 OMNIGO SOFTWARE 111
12.14 CODY SYSTEMS 112
12.15 DIVERSE COMPUTING 113
12.16 EFORCE SOFTWARE 114
12.17 WYNYARD GROUP 116
12.18 DFLABS 117
12.19 ARMS 118
12.20 PTS SOLUTIONS 120
12.21 COLUMN TECHNOLOGIES 121
12.22 HEXAGON SAFETY & INFRASTRUCTURE 122
12.23 ALERT PUBLIC SAFETY SOLUTIONS 124
12.24 BLUELINE GRID 125
12.25 CAPERS 126
*Details on Business Overview, Solution, Key Insights, Recent Developments, SWOT Analysis, MnM View might not be captured in case of unlisted companies.
13 APPENDIX 127
13.1 DISCUSSION GUIDE 127
13.2 KNOWLEDGE STORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL 130
13.3 AVAILABLE CUSTOMIZATIONS 132
13.4 RELATED REPORTS 132
13.5 AUTHOR DETAILS 133
TABLE 1 UNITED STATES DOLLAR EXCHANGE RATE, 2014–2017 17
TABLE 2 LAW ENFORCEMENT SOFTWARE MARKET SIZE AND GROWTH RATE,
2016–2023 (USD MILLION, Y-O-Y %) 27
TABLE 3 LAW ENFORCEMENT SOFTWARE MARKET SIZE, BY COMPONENT,
2016–2023 (USD MILLION) 41
TABLE 4 SOLUTIONS: LAW ENFORCEMENT SOFTWARE MARKET SIZE, BY REGION,
2016–2023 (USD MILLION) 42
TABLE 5 SERVICES: LAW ENFORCEMENT SOFTWARE MARKET SIZE, BY REGION,
2016–2023 (USD MILLION) 43
TABLE 6 LAW ENFORCEMENT SOFTWARE MARKET SIZE, BY SOLUTION,
2016–2023 (USD MILLION) 45
TABLE 7 COMPUTER-AIDED DISPATCH: LAW ENFORCEMENT SOFTWARE MARKET SIZE,
BY REGION, 2016–2023 (USD MILLION) 46
TABLE 8 RECORD MANAGEMENT: LAW ENFORCEMENT SOFTWARE MARKET SIZE,
BY REGION, 2016–2023 (USD MILLION) 47
TABLE 9 CASE MANAGEMENT: LAW ENFORCEMENT SOFTWARE MARKET SIZE, BY REGION, 2016–2023 (USD MILLION) 48
TABLE 10 JAIL MANAGEMENT: LAW ENFORCEMENT SOFTWARE MARKET SIZE, BY REGION, 2016–2023 (USD MILLION) 49
TABLE 11 INCIDENT RESPONSE: LAW ENFORCEMENT SOFTWARE MARKET SIZE, BY REGION, 2016–2023 (USD MILLION) 50
TABLE 12 DIGITAL POLICING: LAW ENFORCEMENT SOFTWARE MARKET SIZE, BY REGION, 2016–2023 (USD MILLION) 51
TABLE 13 LAW ENFORCEMENT SOFTWARE MARKET SIZE, BY SERVICE,
2016–2023 (USD MILLION) 53
TABLE 14 IMPLEMENTATION: LAW ENFORCEMENT SOFTWARE MARKET SIZE, BY REGION, 2016–2023 (USD MILLION) 54
TABLE 15 CONSULTING: LAW ENFORCEMENT SOFTWARE MARKET SIZE, BY REGION,
2016–2023 (USD MILLION) 55
TABLE 16 TRAINING AND SUPPORT: LAW ENFORCEMENT SOFTWARE MARKET SIZE,
BY REGION, 2016–2023 (USD MILLION) 56
TABLE 17 LAW ENFORCEMENT SOFTWARE MARKET SIZE, BY DEPLOYMENT TYPE,
2016–2023 (USD MILLION) 58
TABLE 18 ON-PREMISES: LAW ENFORCEMENT SOFTWARE MARKET SIZE, BY REGION,
2016–2023 (USD MILLION) 59
TABLE 19 CLOUD: LAW ENFORCEMENT SOFTWARE MARKET SIZE, BY REGION,
2016–2023 (USD MILLION) 60
TABLE 20 LAW ENFORCEMENT SOFTWARE MARKET SIZE, BY REGION,
2016–2023 (USD MILLION) 62
TABLE 21 NORTH AMERICA: LAW ENFORCEMENT SOFTWARE MARKET SIZE, BY COUNTRY, 2016–2023 (USD MILLION) 64
TABLE 22 NORTH AMERICA: LAW ENFORCEMENT SOFTWARE MARKET SIZE, BY COMPONENT, 2016–2023 (USD MILLION) 64
TABLE 23 NORTH AMERICA: LAW ENFORCEMENT SOFTWARE MARKET SIZE, BY SOLUTION, 2016–2023 (USD MILLION) 65
TABLE 24 NORTH AMERICA: LAW ENFORCEMENT SOFTWARE MARKET SIZE, BY SERVICE, 2016–2023 (USD MILLION) 65
TABLE 25 NORTH AMERICA: LAW ENFORCEMENT SOFTWARE MARKET SIZE, BY DEPLOYMENT TYPE, 2016–2023 (USD MILLION) 66
TABLE 26 EUROPE: LAW ENFORCEMENT SOFTWARE MARKET SIZE, BY COUNTRY,
2016–2023 (USD MILLION) 67
TABLE 27 EUROPE: LAW ENFORCEMENT SOFTWARE MARKET SIZE, BY COMPONENT,
2016–2023 (USD MILLION) 67
TABLE 28 EUROPE: LAW ENFORCEMENT SOFTWARE MARKET SIZE, BY SOLUTION,
2016–2023 (USD MILLION) 68
TABLE 29 EUROPE: LAW ENFORCEMENT SOFTWARE MARKET SIZE, BY SERVICE,
2016–2023 (USD MILLION) 68
TABLE 30 EUROPE: LAW ENFORCEMENT SOFTWARE MARKET SIZE, BY DEPLOYMENT TYPE, 2016–2023 (USD MILLION) 69
TABLE 31 ASIA PACIFIC: LAW ENFORCEMENT SOFTWARE MARKET SIZE, BY COUNTRY,
2016–2023 (USD MILLION) 71
TABLE 32 ASIA PACIFIC: LAW ENFORCEMENT SOFTWARE MARKET SIZE, BY COMPONENT, 2016–2023 (USD MILLION) 72
TABLE 33 ASIA PACIFIC: LAW ENFORCEMENT SOFTWARE MARKET SIZE, BY SOLUTION, 2016–2023 (USD MILLION) 72
TABLE 34 ASIA PACIFIC: LAW ENFORCEMENT SOFTWARE MARKET SIZE, BY SERVICE,
2016–2023 (USD MILLION) 73
TABLE 35 ASIA PACIFIC: LAW ENFORCEMENT SOFTWARE MARKET SIZE, BY DEPLOYMENT TYPE, 2016–2023 (USD MILLION) 73
TABLE 36 MIDDLE EAST AND AFRICA: LAW ENFORCEMENT SOFTWARE MARKET SIZE,
BY COUNTRY, 2016–2023 (USD MILLION) 74
TABLE 37 MIDDLE EAST AND AFRICA: LAW ENFORCEMENT SOFTWARE MARKET SIZE,
BY COMPONENT, 2016–2023 (USD MILLION) 75
TABLE 38 MIDDLE EAST AND AFRICA: LAW ENFORCEMENT SOFTWARE MARKET SIZE,
BY SOLUTION, 2016–2023 (USD MILLION) 75
TABLE 39 MIDDLE EAST AND AFRICA: LAW ENFORCEMENT SOFTWARE MARKET SIZE,
BY SERVICE, 2016–2023 (USD MILLION) 75
TABLE 40 MIDDLE EAST AND AFRICA: LAW ENFORCEMENT SOFTWARE MARKET SIZE,
BY DEPLOYMENT TYPE, 2016–2023 (USD MILLION) 76
TABLE 41 LATIN AMERICA: LAW ENFORCEMENT SOFTWARE MARKET SIZE, BY COUNTRY, 2016–2023 (USD MILLION) 77
TABLE 42 LATIN AMERICA: LAW ENFORCEMENT SOFTWARE MARKET SIZE, BY COMPONENT, 2016–2023 (USD MILLION) 77
TABLE 43 LATIN AMERICA: LAW ENFORCEMENT SOFTWARE MARKET SIZE, BY SOLUTION, 2016–2023 (USD MILLION) 77
TABLE 44 LATIN AMERICA: LAW ENFORCEMENT SOFTWARE MARKET SIZE, BY SERVICE, 2016–2023 (USD MILLION) 78
TABLE 45 LATIN AMERICA: LAW ENFORCEMENT SOFTWARE MARKET SIZE, BY DEPLOYMENT TYPE, 2016–2023 (USD MILLION) 78
TABLE 46 NEW PRODUCT LAUNCHES/UPGRADATIONS, 2016–2018 82
TABLE 47 MERGERS AND ACQUISITIONS, 2015–2018 83
TABLE 48 PARTNERSHIPS, AGREEMENTS, AND COLLABORATIONS, 2016–2018 84
LIST OF FIGURES
FIGURE 1 LAW ENFORCEMENT SOFTWARE MARKET: MARKET SEGMENTATION 16
FIGURE 2 LAW ENFORCEMENT SOFTWARE MARKET: RESEARCH DESIGN 19
FIGURE 3 BREAKDOWN OF PRIMARIES: BY COMPANY, DESIGNATION, AND REGION 21
FIGURE 4 DATA TRIANGULATION 22
FIGURE 5 MARKET SIZE ESTIMATION METHODOLOGY: BOTTOM-UP APPROACH 23
FIGURE 6 MARKET SIZE ESTIMATION METHODOLOGY: TOP-DOWN APPROACH 24
FIGURE 7 LAW ENFORCEMENT SOFTWARE MARKET: ASSUMPTIONS 25
FIGURE 8 LAW ENFORCEMENT SOFTWARE MARKET: TOP 3 SEGMENTS IN 2018 27
FIGURE 9 LAW ENFORCEMENT SOFTWARE MARKET, BY COMPONENT 28
FIGURE 10 LAW ENFORCEMENT SOFTWARE MARKET, BY DEPLOYMENT TYPE 28
FIGURE 11 LAW ENFORCEMENT SOFTWARE MARKET, BY REGION 29
FIGURE 12 GROWING ADOPTION OF BIG DATA ANALYTICS AND INTERNET OF THINGS IS CREATING GROWTH OPPORTUNITIES FOR THE LAW ENFORCEMENT SOFTWARE MARKET 30
FIGURE 13 SERVICES SEGMENT IS EXPECTED TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD 31
FIGURE 14 IMPLEMENTATION SERVICES SEGMENT IS EXPECTED TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 31
FIGURE 15 CLOUD DEPLOYMENT TYPE IS EXPECTED TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD 32
FIGURE 16 COMPUTER-AIDED DISPATCH SOLUTION AND NORTH AMERICAN REGION ARE ESTIMATED TO DOMINATE THE GLOBAL LAW ENFORCEMENT SOFTWARE MARKET IN 2018 32
FIGURE 17 LAW ENFORCEMENT SOFTWARE MARKET: DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES 33
FIGURE 18 SERVICES SEGMENT IS EXPECTED TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD 41
FIGURE 19 DIGITAL POLICING SOLUTION IS EXPECTED TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD 45
FIGURE 20 IMPLEMENTATION SERVICES SEGMENT IS EXPECTED TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 53
FIGURE 21 CLOUD DEPLOYMENT TYPE IS EXPECTED TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD 58
FIGURE 22 ASIA PACIFIC IS EXPECTED TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 62
FIGURE 23 NORTH AMERICA: MARKET SNAPSHOT 63
FIGURE 24 ASIA PACIFIC: MARKET SNAPSHOT 70
FIGURE 25 KEY DEVELOPMENTS BY THE LEADING PLAYERS IN THE LAW ENFORCEMENT SOFTWARE MARKET, 2016–2018 80
FIGURE 26 MARKET EVALUATION FRAMEWORK 81
FIGURE 27 IBM: COMPANY SNAPSHOT 86
FIGURE 28 IBM: SWOT ANALYSIS 88
FIGURE 29 ACCENTURE: COMPANY SNAPSHOT 89
FIGURE 30 ACCENTURE: SWOT ANALYSIS 90
FIGURE 31 ORACLE: COMPANY SNAPSHOT 92
FIGURE 32 ORACLE: SWOT ANALYSIS 93
FIGURE 33 MOTOROLA SOLUTIONS: COMPANY SNAPSHOT 94
FIGURE 34 MOTOROLA SOLUTIONS: SWOT ANALYSIS 96
FIGURE 35 AXON: COMPANY SNAPSHOT 97
FIGURE 36 AXON: SWOT ANALYSIS 99
FIGURE 37 NUANCE COMMUNICATIONS: COMPANY SNAPSHOT 100
FIGURE 38 CYBERTECH: COMPANY SNAPSHOT 102