TABLE OF CONTENTS
1 INTRODUCTION 11
1.1 OBJECTIVES OF THE STUDY 11
1.2 DEFINITION 11
1.3 SCOPE OF THE STUDY 12
1.4 YEARS CONSIDERED FOR STUDY 12
1.5 CURRENCY 12
1.6 STAKEHOLDERS 13
2 RESEARCH METHODOLOGY 14
2.1 RESEARCH DATA 14
2.1.1 SECONDARY DATA 15
2.1.1.1 Secondary sources 15
2.1.2 PRIMARY DATA 15
2.1.2.1 Key data from primary sources 16
2.1.2.2 Breakdown of primaries 17
2.2 MARKET SIZE ESTIMATION 17
2.2.1 BOTTOM-UP APPROACH 18
2.2.2 TOP-DOWN APPROACH 18
2.3 MARKET BREAKDOWN AND DATA TRIANGULATION 20
2.4 RESEARCH ASSUMPTIONS 21
2.5 LIMITATIONS 21
3 EXECUTIVE SUMMARY 22
4 PREMIUM INSIGHT 25
4.1 ATTRACTIVE OPPORTUNITIES IN THE GLOBAL PC AS A SERVICE MARKET 25
4.2 PC AS A SERVICE MARKET FOR SMALL AND MIDSIZED ENTERPRISES, BY OFFERING 25
4.3 PC AS A SERVICE MARKET IN APAC, BY VERTICAL AND OFFERING 26
4.4 PC AS A SERVICE MARKET, BY REGION 27
4.5 PC AS A SERVICE MARKET, BY VERTICAL 27
5 MARKET OVERVIEW 28
5.1 INTRODUCTION 28
5.2 MARKET DYNAMICS 28
5.2.1 DRIVERS 29
5.2.1.1 Reduction in IT staffing costs and workload 29
5.2.1.2 Benefits offered by PC as a service solutions over traditional PCs 29
5.2.1.3 Increased demand for PC as a service solutions from small and midsized enterprises (SMEs) 30
5.2.2 RESTRAINTS 30
5.2.2.1 Lack of product differentiation 30
5.2.3 OPPORTUNITIES 30
5.2.3.1 MSPs increasing their revenue by offering PCaaS solutions 30
5.2.3.2 IT industry leveraging the opportunity of short refresh cycle at low cost using PCaaS model 30
5.2.4 CHALLENGES 30
5.2.4.1 Reluctance of BFSI sector to adopt new service model 30
5.2.4.2 Lack of awareness among end users 31
5.3 VALUE CHAIN 31
6 PC AS A SERVICE MARKET, BY DEPLOYMENT 33
6.1 INTRODUCTION 34
6.2 SMALL AND MIDSIZED ENTERPRISES 34
6.3 LARGE ENTERPRISES 35
7 PC AS A SERVICE MARKET, BY OFFERING 36
7.1 INTRODUCTION 37
7.2 HARDWARE 37
7.3 SOFTWARE & SOFTWARE MAINTENANCE 37
7.4 SERVICES 38
8 PC AS A SERVICE MARKET, BY VERTICAL 39
8.1 INTRODUCTION 40
8.2 BANKING, FINANCIAL SERVICES, AND INSURANCE (BFSI) 40
8.3 GOVERNMENT 41
8.4 EDUCATION 41
8.5 HEALTHCARE & LIFE SCIENCES 42
8.6 IT & TELECOMMUNICATIONS 43
8.7 OTHERS 44
9 GEOGRAPHIC ANALYSIS 45
9.1 INTRODUCTION 46
9.2 NORTH AMERICA 47
9.3 EUROPE 51
9.4 APAC 53
9.5 ROW 56
10 COMPETITIVE LANDSCAPE 59
10.1 INTRODUCTION 59
10.2 MARKET RANKING ANALYSIS OF PC AS A SERVICE MARKET PLAYERS 60
10.3 COMPETITIVE SITUATIONS & TRENDS 61
10.3.1 PRODUCT LAUNCHES AND DEVELOPMENTS 61
10.3.2 PARTNERSHIPS 61
10.3.3 EXPANSIONS 62
11 COMPANY PROFILE 63
11.1 INTRODUCTION 63
11.2 KEY PLAYERS 64
(Business overview, Products offered, Recent developments, MNM view, SWOT analysis)*
11.2.1 HP 64
11.2.2 DELL 67
11.2.3 LENOVO 69
11.2.4 MICROSOFT 71
11.2.5 HCL 74
11.2.6 AMAZON WEB SERVICES 76
11.2.7 STARHUB 77
11.2.8 COMPUCOM 79
*Business overview, Products offered, Recent developments, MNM view, SWOT analysis might not be captured in case of unlisted companies.
11.3 OTHER IMPORTANT PLAYERS 80
11.3.1 UTOPIC SOFTWARE 80
11.3.2 BIZBANG 80
11.3.3 BLUEALLY 80
11.3.4 ALL COVERED 81
11.3.5 BLUE BRIDGE 81
11.3.6 BROADVIEW NETWORKS 81
11.3.7 COMPUTER GENERATED SOLUTIONS 82
11.3.8 CWPS 82
11.3.9 CYBERCORE 82
11.3.10 IVISION 83
12 APPENDIX 84
12.1 INSIGHTS OF INDUSTRY EXPERTS 84
12.2 DISCUSSION GUIDE 85
12.3 KNOWLEDGE STORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL 87
12.4 INTRODUCING RT: REAL-TIME MARKET INTELLIGENCE 89
12.5 AVAILABLE CUSTOMIZATIONS 91
12.6 RELATED REPORTS 91
12.7 AUTHOR DETAILS 92
TABLE 1 PC AS A SERVICE MARKET, BY DEPLOYMENT, 2016–2023 (USD MILLION) 34
TABLE 2 PC AS A SERVICE MARKET FOR SMALL AND MIDSIZED ENTERPRISES,
BY OFFERING, 2016–2023 (USD MILLION) 34
TABLE 3 PC AS A SERVICE MARKET FOR LARGE ENTERPRISES, BY OFFERING,
2016–2023 (USD MILLION) 35
TABLE 4 PC AS A SERVICE MARKET, BY OFFERING, 2016–2023 (USD MILLION) 37
TABLE 5 PC AS A SERVICE MARKET, BY VERTICAL, 2016–2023 (USD MILLION) 40
TABLE 6 PC AS A SERVICE MARKET FOR BFSI, BY REGION, 2016–2023 (USD MILLION) 40
TABLE 7 PC AS A SERVICE MARKET FOR GOVERNMENT, BY REGION,
2016–2023 (USD MILLION) 41
TABLE 8 PC AS A SERVICE MARKET FOR EDUCATION, BY REGION,
2016–2023 (USD MILLION) 42
TABLE 9 PC AS A SERVICE MARKET FOR HEALTHCARE & LIFE SCIENCES, BY REGION, 2016–2023 (USD MILLION) 42
TABLE 10 PC AS A SERVICE MARKET FOR IT & TELECOMMUNICATIONS, BY REGION,
2016–2023 (USD MILLION) 43
TABLE 11 PC AS A SERVICE MARKET FOR OTHER VERTICALS, BY REGION,
2016–2023 (USD MILLION) 44
TABLE 12 PC AS A SERVICE MARKET, BY REGION, 2016–2023 (USD MILLION) 46
TABLE 13 PC AS A SERVICE MARKET IN NORTH AMERICA, BY VERTICAL,
2016–2023 (USD MILLION) 48
TABLE 14 PC AS A SERVICE MARKET IN NORTH AMERICA, BY DEPLOYMENT,
2016–2023 (USD MILLION) 49
TABLE 15 PC AS A SERVICE MARKET FOR SMALL AND MIDSIZED ENTERPRISES IN
NORTH AMERICA, BY OFFERING, 2016–2023 (USD MILLION) 49
TABLE 16 PC AS A SERVICE MARKET FOR LARGE ENTERPRISES IN NORTH AMERICA,
BY OFFERING, 2016–2023 (USD MILLION) 50
TABLE 17 PC AS A SERVICE MARKET IN EUROPE, BY VERTICAL, 2016–2023 (USD MILLION) 52
TABLE 18 PC AS A SERVICE MARKET IN EUROPE, BY DEPLOYMENT,
2016–2023 (USD MILLION) 52
TABLE 19 PC AS A SERVICE MARKET FOR SMALL AND MIDSIZED ENTERPRISES IN EUROPE, BY OFFERING, 2016–2023 (USD MILLION) 52
TABLE 20 PC AS A SERVICE MARKET FOR LARGE ENTERPRISES IN EUROPE, BY OFFERING, 2016–2023 (USD MILLION) 53
TABLE 21 PC AS A SERVICE MARKET IN APAC, BY VERTICAL, 2016–2023 (USD MILLION) 55
TABLE 22 PC AS A SERVICE MARKET IN APAC, BY DEPLOYMENT, 2016–2023 (USD MILLION) 55
TABLE 23 PC AS A SERVICE MARKET FOR SMALL AND MIDSIZED ENTERPRISES IN APAC,
BY OFFERING, 2016–2023 (USD MILLION) 55
TABLE 24 PC AS A SERVICE MARKET FOR LARGE ENTERPRISES IN APAC, BY OFFERING, 2016–2023 (USD MILLION) 56
TABLE 25 PC AS A SERVICE MARKET IN ROW, BY VERTICAL, 2016–2023 (USD MILLION) 56
TABLE 26 PC AS A SERVICE MARKET IN ROW, BY DEPLOYMENT, 2016–2023 (USD MILLION) 57
TABLE 27 PC AS A SERVICE MARKET FOR SMALL AND MIDSIZED ENTERPRISES IN ROW,
BY OFFERING, 2016–2023 (USD MILLION) 57
TABLE 28 PC AS A SERVICE MARKET FOR LARGE ENTERPRISES IN ROW, BY OFFERING, 2016–2023 (USD MILLION) 58
TABLE 29 RANKING ANALYSIS OF KEY PLAYERS IN PC AS A SERVICE MARKET, 2017 60
TABLE 30 PRODUCT LAUNCHES AND DEVELOPMENTS, 2016–2018 61
TABLE 31 PARTNERSHIPS 2016–2018 61
TABLE 32 EXPANSIONS, 2016–2018 62
LIST OF FIGURES
FIGURE 1 SEGMENTATION OF THE PC AS A SERVICE MARKET 12
FIGURE 2 PC AS A SERVICE MARKET: RESEARCH DESIGN 14
FIGURE 3 PROCESS FLOW FOR MARKET SIZE ESTIMATION 17
FIGURE 4 MARKET SIZE ESTIMATION METHODOLOGY: BOTTOM-UP APPROACH 18
FIGURE 5 MARKET SIZE ESTIMATION METHODOLOGY: TOP-DOWN APPROACH 19
FIGURE 6 DATA TRIANGULATION 20
FIGURE 7 ASSUMPTIONS OF RESEARCH STUDY 21
FIGURE 8 SMALL AND MIDSIZED ENTERPRISES TO HOLD A LARGER SIZE OF THE PC AS A SERVICE MARKET THROUGHOUT THE FORECAST PERIOD 22
FIGURE 9 SERVICES TO HOLD THE LARGEST SIZE OF THE PC AS A SERVICE MARKET IN 2018 23
FIGURE 10 PC AS A SERVICE MARKET FOR IT & TELECOMMUNICATIONS VERTICAL TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 24
FIGURE 11 OPPORTUNITIES FOR MSPS TO EXPAND THEIR REVENUES IN THE PCAAS MARKET 25
FIGURE 12 SERVICES TO HOLD THE LARGEST SIZE OF THE PC AS A SERVICE MARKET FOR SMALL AND MIDSIZED ENTERPRISES THROUGHOUT THE FORECAST PERIOD 25
FIGURE 13 IT & TELECOMMUNICATIONS VERTICAL HELD THE LARGEST SHARE OF THE PC AS A SERVICE MARKET IN APAC IN 2017 26
FIGURE 14 PC AS A SERVICE MARKET IN APAC TO GROW AT THE HIGHEST CAGR BETWEEN 2018 AND 2023 27
FIGURE 15 PC AS A SERVICE MARKET FOR IT & TELECOMMUNICATIONS VERTICAL TO GROW AT THE HIGHEST CAGR BETWEEN 2018 AND 2023 27
FIGURE 16 REDUCTION IN IT STAFFING COSTS AND WORKLOAD ARE KEY FACTORS DRIVING THE DEMAND FOR PC AS A SERVICE 28
FIGURE 17 TRADITIONAL PC SHIPMENTS 2012-2017 (MILLION UNITS) 29
FIGURE 18 VALUE CHAIN ANALYSIS (2018) 31
FIGURE 19 GEOGRAPHIC SNAPSHOT: PC AS A SERVICE MARKET IN APAC TO GROW AT
THE HIGHEST CAGR DURING FORECAST PERIOD 46
FIGURE 20 SNAPSHOT OF THE PC AS A SERVICE MARKET IN NORTH AMERICA 48
FIGURE 21 SNAPSHOT OF THE PC AS A SERVICE MARKET IN EUROPE 51
FIGURE 22 SNAPSHOT OF THE PC AS A SERVICE MARKET IN APAC 54
FIGURE 23 COMPANIES ADOPTED PRODUCT LAUNCHES AS THE KEY GROWTH STRATEGIES BETWEEN 2016 AND 2018 59
FIGURE 24 GEOGRAPHIC REVENUE MIX OF MAJOR COMPANIES 63
FIGURE 29 HCL: COMPANY SNAPSHOT 74
FIGURE 30 STARHUB: COMPANY SNAPSHOT 77
【レポートのキーワード】
PCaaS