TABLE OF CONTENTS
1 INTRODUCTION 13
1.1 OBJECTIVES OF THE STUDY 13
1.2 MARKET DEFINITION 13
1.3 MARKET SCOPE 14
1.4 YEARS CONSIDERED FOR THE STUDY 15
1.5 CURRENCY 15
1.6 STAKEHOLDERS 15
2 RESEARCH METHODOLOGY 16
2.1 RESEARCH DATA 16
2.1.1 SECONDARY DATA 17
2.1.2 PRIMARY DATA 17
2.1.2.1 Breakdown of primaries 17
2.1.2.2 Key industry insights 18
2.2 MARKET SIZE ESTIMATION 19
2.3 RESEARCH ASSUMPTIONS 21
2.4 LIMITATIONS 21
3 EXECUTIVE SUMMARY 22
4 PREMIUM INSIGHTS 27
4.1 ATTRACTIVE OPPORTUNITIES IN THE AI IN TELECOMMUNICATION MARKET 27
4.2 AI IN TELECOMMUNICATION MARKET, TOP 3 APPLICATIONS 27
4.3 AI IN TELECOMMUNICATION MARKET, TOP 3 APPLICATIONS AND REGIONS 28
4.4 AI IN TELECOMMUNICATION MARKET POTENTIAL, BY REGION 28
4.5 LIFE CYCLE ANALYSIS, BY REGION 29
5 MARKET OVERVIEW AND INDUSTRY TRENDS 30
5.1 INTRODUCTION 30
5.2 MARKET DYNAMICS 30
5.2.1 DRIVERS 31
5.2.1.1 Increasing adoption of AI for various applications in the telecommunication industry 31
5.2.1.2 AI can be the key to self-driving telecommunication networks 31
5.2.1.3 Increased need for monitoring the content spread on telecommunication networks 31
5.2.2 RESTRAINTS 31
5.2.2.1 Incompatibility concerns 31
5.2.3 OPPORTUNITIES 32
5.2.3.1 Cloud-based AI offerings in the telecommunication industry 32
5.2.3.2 Utilization of AI-enabled smartphones 32
5.2.4 CHALLENGES 33
5.2.4.1 Concerns over the privacy and identity of individuals 33
5.2.4.2 Insufficient skills 33
5.3 INDUSTRY TRENDS 33
5.3.1 INTRODUCTION 33
5.3.2 AI IN TELECOMMUNICATION MARKET: USE CASES 33
5.3.2.1 Use case: Scenario 1 34
5.3.2.2 Use case: Scenario 2 34
5.3.2.3 Use case: Scenario 3 34
5.4 REGULATORY IMPLICATIONS 34
5.4.1 INTRODUCTION 34
5.4.2 GENERAL DATA PROTECTION REGULATION (GDPR) 34
5.4.3 EUROPEAN TELECOMMUNICATIONS STANDARDS INSTITUTE (ETSI) 35
5.4.4 RUSSIAN MINISTRY OF TELECOMMUNICATION 35
5.4.5 TELECOM REGULATORY AUTHORITY OF INDIA (TRAI) 35
5.4.6 WIRELESS APPLICATION SERVICE PROVIDERS’ ASSOCIATION (WASPA) 35
5.4.7 YOUTH MEDIA PROTECTION TREATY 35
5.4.8 OFFICE OF THE TELECOMMUNICATIONS AUTHORITY (OFTA) 35
6 AI IN TELECOMMUNICATION MARKET, BY TECHNOLOGY 36
6.1 INTRODUCTION 37
6.2 MACHINE LEARNING AND DEEP LEARNING 38
6.3 NATURAL LANGUAGE PROCESSING 39
7 AI IN TELECOMMUNICATION MARKET, BY APPLICATION 40
7.1 INTRODUCTION 41
7.2 CUSTOMER ANALYTICS 42
7.3 NETWORK SECURITY 42
7.4 NETWORK OPTIMIZATION 43
7.5 SELF-DIAGNOSTICS 44
7.6 VIRTUAL ASSISTANCE 45
7.7 OTHERS 46
8 AI IN TELECOMMUNICATION MARKET, BY COMPONENT 48
8.1 INTRODUCTION 49
8.2 SOLUTIONS 50
8.2.1 SOFTWARE TOOLS 51
8.2.2 PLATFORMS 52
8.3 SERVICES 53
8.3.1 PROFESSIONAL SERVICES 53
8.3.2 MANAGED SERVICES 54
9 AI IN TELECOMMUNICATION MARKET, BY DEPLOYMENT MODE 55
9.1 INTRODUCTION 56
9.2 CLOUD 57
9.3 ON-PREMISES 58
10 AI IN TELECOMMUNICATION MARKET, BY REGION 59
10.1 INTRODUCTION 60
10.2 NORTH AMERICA 62
10.2.1 UNITED STATES 64
10.2.2 CANADA 64
10.3 EUROPE 68
10.3.1 UNITED KINGDOM 68
10.3.2 GERMANY 68
10.3.3 SWITZERLAND 69
10.3.4 REST OF EUROPE 69
10.4 ASIA PACIFIC 72
10.4.1 CHINA 74
10.4.2 JAPAN 74
10.4.3 REST OF APAC 74
10.5 LATIN AMERICA 77
10.5.1 BRAZIL 78
10.5.2 REST OF LATIN AMERICA 78
10.6 MIDDLE EAST AND AFRICA 81
10.6.1 MIDDLE EAST 82
10.6.2 AFRICA 82
11 COMPETITIVE LANDSCAPE 86
11.1 OVERVIEW 86
11.2 TOP PLAYERS OPERATING IN THE AI IN TELECOMMUNICATION MARKET 87
11.3 COMPETITIVE SITUATION AND TRENDS 88
11.3.1 NEW PRODUCT LAUNCHES 89
11.3.2 AGREEMENTS, PARTNERSHIPS, AND COLLABORATIONS 90
11.3.3 ACQUISITIONS 91
11.3.4 BUSINESS EXPANSIONS 92
12 COMPANY PROFILES 93
12.1 INTRODUCTION 93
12.2 IBM 94
(Business Overview, Services Offered, Recent Developments, SWOT Analysis, and MNM View)*
12.3 MICROSOFT 97
12.4 INTEL 100
12.5 GOOGLE 103
12.6 AT&T 106
12.7 CISCO SYSTEMS 109
12.8 NUANCE COMMUNICATIONS 112
12.9 SENTIENT TECHNOLOGIES 114
12.10 H2O.AI 116
12.11 INFOSYS 118
12.12 SALESFORCE 120
12.13 NVIDIA 122
*Details on Business Overview, Services Offered, Recent Developments, SWOT Analysis, and MNM View might not be captured in case of unlisted companies.
13 APPENDIX 125
13.1 INDUSTRY EXCERPTS 125
13.2 DISCUSSION GUIDE 126
13.3 KNOWLEDGE STORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL 131
13.4 AVAILABLE CUSTOMIZATIONS 133
13.5 RELATED REPORTS 133
13.6 AUTHOR DETAILS 134
TABLE 1 UNITED STATES DOLLAR EXCHANGE RATE, 2014–2017 15
TABLE 2 GLOBAL AI IN TELECOMMUNICATION MARKET SIZE AND GROWTH RATE,
2015–2022 (USD MILLION AND Y-O-Y %) 23
TABLE 3 AI IN TELECOMMUNICATION MARKET SIZE, BY TECHNOLOGY,
2015–2022 (USD MILLION) 37
TABLE 4 MACHINE LEARNING AND DEEP LEARNING: AI IN TELECOMMUNICATION MARKET SIZE, BY REGION, 2015–2022 (USD MILLION) 38
TABLE 5 NATURAL LANGUAGE PROCESSING: AI IN TELECOMMUNICATION MARKET SIZE,
BY REGION, 2015–2022 (USD MILLION) 39
TABLE 6 AI IN TELECOMMUNICATION MARKET SIZE, BY APPLICATION,
2015–2022 (USD MILLION) 41
TABLE 7 CUSTOMER ANALYTICS: AI IN TELECOMMUNICATION MARKET SIZE, BY REGION, 2015–2022 (USD MILLION) 42
TABLE 8 NETWORK SECURITY: AI IN TELECOMMUNICATION MARKET SIZE, BY REGION, 2015–2022 (USD MILLION) 43
TABLE 9 NETWORK OPTIMIZATION: AI IN TELECOMMUNICATION MARKET SIZE, BY REGION, 2015–2022 (USD MILLION) 44
TABLE 10 SELF-DIAGNOSTICS: AI IN TELECOMMUNICATION MARKET SIZE, BY REGION, 2015–2022 (USD MILLION) 45
TABLE 11 VIRTUAL ASSISTANCE: AI IN TELECOMMUNICATION MARKET SIZE, BY REGION, 2015–2022 (USD MILLION) 46
TABLE 12 OTHERS: AI IN TELECOMMUNICATION MARKET SIZE, BY REGION,
2015–2022 (USD MILLION) 46
TABLE 13 AI IN TELECOMMUNICATION MARKET SIZE, BY COMPONENT,
2015–2022 (USD MILLION) 49
TABLE 14 SOLUTIONS: AI IN TELECOMMUNICATION MARKET SIZE, BY TYPE,
2015–2022 (USD MILLION) 50
TABLE 15 SOFTWARE TOOLS MARKET SIZE, BY REGION, 2015–2022 (USD MILLION) 51
TABLE 16 PLATFORMS MARKET SIZE, BY REGION, 2015–2022 (USD MILLION) 52
TABLE 17 SERVICES: AI IN TELECOMMUNICATION MARKET SIZE, BY TYPE,
2015–2022 (USD MILLION) 53
TABLE 18 PROFESSIONAL SERVICES MARKET SIZE, BY REGION, 2015–2022 (USD MILLION) 54
TABLE 19 MANAGED SERVICES MARKET SIZE, BY REGION, 2015–2022 (USD MILLION) 54
TABLE 20 AI IN TELECOMMUNICATION MARKET SIZE, BY DEPLOYMENT MODE,
2015–2022 (USD MILLION) 56
TABLE 21 CLOUD: AI IN TELECOMMUNICATION MARKET SIZE, BY REGION,
2015–2022 (USD MILLION) 57
TABLE 22 ON-PREMISES: AI IN TELECOMMUNICATION MARKET SIZE, BY REGION,
2015–2022 (USD MILLION) 58
TABLE 23 AI IN TELECOMMUNICATION MARKET SIZE, BY REGION,
2015–2022 (USD MILLION) 61
TABLE 24 INTERNET USERS IN NORTH AMERICA, 2017–2022 (MILLION) 64
TABLE 25 MOBILE CONNECTIONS IN NORTH AMERICA, 2017–2022 (MILLION) 64
TABLE 26 SMARTPHONE USERS IN NORTH AMERICA, 2017–2022 (MILLION) 64
TABLE 27 NORTH AMERICA: AI IN TELECOMMUNICATION MARKET SIZE, BY COUNTRY,
2015–2022 (USD MILLION) 65
TABLE 28 NORTH AMERICA: AI IN TELECOMMUNICATION MARKET SIZE, BY TECHNOLOGY, 2015–2022 (USD MILLION) 65
TABLE 29 NORTH AMERICA: AI IN TELECOMMUNICATION MARKET SIZE, BY APPLICATION, 2015–2022 (USD MILLION) 66
TABLE 30 NORTH AMERICA: AI IN TELECOMMUNICATION MARKET SIZE, BY COMPONENT, 2015–2022 (USD MILLION) 66
TABLE 31 NORTH AMERICA: AI IN TELECOMMUNICATION MARKET SIZE, BY SOLUTION,
2015–2022 (USD MILLION) 67
TABLE 32 NORTH AMERICA: AI IN TELECOMMUNICATION MARKET SIZE, BY SERVICE,
2015–2022 (USD MILLION) 67
TABLE 33 NORTH AMERICA: AI IN TELECOMMUNICATION MARKET SIZE, BY DEPLOYMENT MODE, 2015–2022 (USD MILLION) 67
TABLE 34 INTERNET USERS IN EUROPE, 2017–2022 (MILLION) 69
TABLE 35 MOBILE CONNECTIONS IN EUROPE, 2017–2022 (MILLION) 69
TABLE 36 SMARTPHONE USERS IN EUROPE, 2017–2022 (MILLION) 69
TABLE 37 EUROPE: AI IN TELECOMMUNICATION MARKET SIZE, BY COUNTRY,
2015–2022 (USD MILLION) 70
TABLE 38 EUROPE: AI IN TELECOMMUNICATION MARKET SIZE, BY TECHNOLOGY,
2015–2022 (USD MILLION) 70
TABLE 39 EUROPE: AI IN TELECOMMUNICATION MARKET SIZE, BY APPLICATION,
2015–2022 (USD MILLION) 70
TABLE 40 EUROPE: AI IN TELECOMMUNICATION MARKET SIZE, BY COMPONENT,
2015–2022 (USD MILLION) 71
TABLE 41 EUROPE: AI IN TELECOMMUNICATION MARKET SIZE, BY SOLUTION,
2015–2022 (USD MILLION) 71
TABLE 42 EUROPE: AI IN TELECOMMUNICATION MARKET SIZE, BY SERVICE,
2015–2022 (USD MILLION) 71
TABLE 43 EUROPE: AI IN TELECOMMUNICATION MARKET SIZE, BY DEPLOYMENT MODE, 2015–2022 (USD MILLION) 72
TABLE 44 INTERNET USERS IN ASIA PACIFIC, 2017–2022 (MILLION) 74
TABLE 45 MOBILE CONNECTIONS IN ASIA PACIFIC, 2017–2022 (MILLION) 74
TABLE 46 SMARTPHONE USERS IN ASIA PACIFIC, 2017–2022 (MILLION) 75
TABLE 47 ASIA PACIFIC: AI IN TELECOMMUNICATION MARKET SIZE, BY COUNTRY,
2015–2022 (USD MILLION) 75
TABLE 48 ASIA PACIFIC: AI IN TELECOMMUNICATION MARKET SIZE, BY TECHNOLOGY,
2015–2022 (USD MILLION) 75
TABLE 49 ASIA PACIFIC: AI IN TELECOMMUNICATION MARKET SIZE, BY APPLICATION,
2015–2022 (USD MILLION) 76
TABLE 50 ASIA PACIFIC: AI IN TELECOMMUNICATION MARKET SIZE, BY COMPONENT,
2015–2022 (USD MILLION) 76
TABLE 51 ASIA PACIFIC: AI IN TELECOMMUNICATION MARKET SIZE, BY SOLUTION,
2015–2022 (USD MILLION) 76
TABLE 52 ASIA PACIFIC: AI IN TELECOMMUNICATION MARKET SIZE, BY SERVICE,
2015–2022 (USD MILLION) 77
TABLE 53 ASIA PACIFIC: AI IN TELECOMMUNICATION MARKET SIZE, BY DEPLOYMENT MODE, 2015–2022 (USD MILLION) 77
TABLE 54 INTERNET USERS IN LATIN AMERICA, 2017–2022 (MILLION) 78
TABLE 55 MOBILE CONNECTIONS IN LATIN AMERICA, 2017–2022 (MILLION) 78
TABLE 56 SMARTPHONE USERS IN LATIN AMERICA, 2017–2022 (MILLION) 79
TABLE 57 LATIN AMERICA: AI IN TELECOMMUNICATION MARKET SIZE, BY COUNTRY,
2015–2022 (USD MILLION) 79
TABLE 58 LATIN AMERICA: AI IN TELECOMMUNICATION MARKET SIZE, BY TECHNOLOGY, 2015–2022 (USD MILLION) 79
TABLE 59 LATIN AMERICA: AI IN TELECOMMUNICATION MARKET SIZE, BY APPLICATION, 2015–2022 (USD MILLION) 80
TABLE 60 LATIN AMERICA: AI IN TELECOMMUNICATION MARKET SIZE, BY COMPONENT, 2015–2022 (USD MILLION) 80
TABLE 61 LATIN AMERICA: AI IN TELECOMMUNICATION MARKET SIZE, BY SOLUTION,
2015–2022 (USD MILLION) 80
TABLE 62 LATIN AMERICA: AI IN TELECOMMUNICATION MARKET SIZE, BY SERVICE,
2015–2022 (USD MILLION) 81
TABLE 63 LATIN AMERICA: AI IN TELECOMMUNICATION MARKET SIZE, BY DEPLOYMENT MODE, 2015–2022 (USD MILLION) 81
TABLE 64 INTERNET USERS IN MIDDLE EAST AND AFRICA, 2017–2022 (MILLION) 82
TABLE 65 SMARTPHONE USERS IN MIDDLE EAST AND AFRICA, 2017–2022 (MILLION) 83
TABLE 66 MIDDLE EAST AND AFRICA: AI IN TELECOMMUNICATION MARKET SIZE,
BY SUBREGION, 2015–2022 (USD MILLION) 83
TABLE 67 MIDDLE EAST AND AFRICA: AI IN TELECOMMUNICATION MARKET SIZE,
BY TECHNOLOGY, 2015–2022 (USD MILLION) 83
TABLE 68 MIDDLE EAST AND AFRICA: AI IN TELECOMMUNICATION MARKET SIZE,
BY APPLICATION, 2015–2022 (USD MILLION) 84
TABLE 69 MIDDLE EAST AND AFRICA: AI IN TELECOMMUNICATION MARKET SIZE,
BY COMPONENT, 2015–2022 (USD MILLION) 84
TABLE 70 MIDDLE EAST AND AFRICA: AI IN TELECOMMUNICATION MARKET SIZE,
BY SOLUTION, 2015–2022 (USD MILLION) 84
TABLE 71 MIDDLE EAST AND AFRICA: AI IN TELECOMMUNICATION MARKET SIZE,
BY SERVICE, 2015–2022 (USD MILLION) 85
TABLE 72 MIDDLE EAST AND AFRICA: AI IN TELECOMMUNICATION MARKET SIZE,
BY DEPLOYMENT MODE, 2015–2022 (USD MILLION) 85
TABLE 73 MARKET RANKING FOR THE AI IN TELECOMMUNICATION MARKET, 2017 87
TABLE 74 NEW PRODUCT LAUNCHES, 2015–2017 89
TABLE 75 AGREEMENTS, PARTNERSHIPS, AND COLLABORATIONS, 2015–2017 90
TABLE 76 ACQUISITIONS, 2015–2017 91
TABLE 77 BUSINESS EXPANSIONS, 2015 92
LIST OF FIGURES
FIGURE 1 AI IN TELECOMMUNICATION MARKET: MARKET SEGMENTATION 14
FIGURE 2 REGIONAL SCOPE 14
FIGURE 3 AI IN TELECOMMUNICATION MARKET: RESEARCH DESIGN 16
FIGURE 4 DATA TRIANGULATION 18
FIGURE 5 MARKET SIZE ESTIMATION METHODOLOGY: BOTTOM-UP APPROACH 19
FIGURE 6 MARKET SIZE ESTIMATION METHODOLOGY: TOP-DOWN APPROACH 20
FIGURE 7 NORTH AMERICA IS ESTIMATED TO HAVE THE LARGEST MARKET SHARE IN 2017 24
FIGURE 8 AI IN TELECOMMUNICATION MARKET SNAPSHOT, BY TECHNOLOGY, 2017 24
FIGURE 9 AI IN TELECOMMUNICATION MARKET SNAPSHOT, BY APPLICATION, 2017 25
FIGURE 10 AI IN TELECOMMUNICATION MARKET SNAPSHOT, BY COMPONENT, 2017 25
FIGURE 11 AI IN TELECOMMUNICATION MARKET SNAPSHOT, BY SOLUTION, 2017 25
FIGURE 12 AI IN TELECOMMUNICATION MARKET SNAPSHOT, BY SERVICE, 2017 26
FIGURE 13 AI IN TELECOMMUNICATION MARKET SNAPSHOT, BY DEPLOYMENT MODE, 2017 26
FIGURE 14 THE GLOBAL AI IN TELECOMMUNICATION MARKET IS EXPECTED TO WITNESS SIGNIFICANT GROWTH DURING THE FORECAST PERIOD 27
FIGURE 15 VIRTUAL ASSISTANCE APPLICATION IS EXPECTED TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 27
FIGURE 16 CUSTOMER ANALYTICS APPLICATION AND NORTH AMERICA ARE ESTIMATED TO HAVE THE LARGEST MARKET SHARES IN THE AI IN TELECOMMUNICATION MARKET IN 2017 28
FIGURE 17 ASIA PACIFIC IS EXPECTED TO REGISTER THE HIGHEST CAGR DURING THE FORECAST PERIOD 28
FIGURE 18 ASIA PACIFIC IS EXPECTED TO HAVE THE FASTEST GROWTH RATE DURING THE FORECAST PERIOD 29
FIGURE 19 AI IN TELECOMMUNICATION MARKET: DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES 30
FIGURE 20 GLOBAL NUMBER OF SMARTPHONE USERS 32
FIGURE 21 NATURAL LANGUAGE PROCESSING TECHNOLOGY IS EXPECTED TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD 37
FIGURE 22 VIRTUAL ASSISTANCE APPLICATION IS EXPECTED TO WITNESS THE HIGHEST CAGR DURING THE FORECAST PERIOD 41
FIGURE 23 SERVICES COMPONENT IS EXPECTED TO EXHIBIT A HIGHER CAGR DURING THE FORECAST PERIOD 49
FIGURE 24 PLATFORMS SEGMENT IS EXPECTED TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD 50
FIGURE 25 PROFESSIONAL SERVICES SEGMENT IS EXPECTED TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD 53
FIGURE 26 CLOUD DEPLOYMENT MODE IS EXPECTED TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD 56
FIGURE 27 NORTH AMERICA IS ESTIMATED TO HAVE THE LARGEST MARKET SIZE IN 2017 60
FIGURE 28 ASIA PACIFIC IS EXPECTED TO REGISTER THE HIGHEST CAGR DURING THE FORECAST PERIOD 61
FIGURE 29 NORTH AMERICA: MARKET SNAPSHOT 63
FIGURE 30 NORTH AMERICA: AI IN TELECOMMUNICATION MARKET, BY APPLICATION 63
FIGURE 31 EUROPE: AI IN TELECOMMUNICATION MARKET, BY APPLICATION 68
FIGURE 32 ASIA PACIFIC: MARKET SNAPSHOT 73
FIGURE 33 ASIA PACIFIC: AI IN TELECOMMUNICATION MARKET, BY APPLICATION 73
FIGURE 34 LATIN AMERICA: AI IN TELECOMMUNICATION MARKET, BY APPLICATION 78
FIGURE 35 MIDDLE EAST AND AFRICA: AI IN TELECOMMUNICATION MARKET, BY APPLICATION 82
FIGURE 36 KEY DEVELOPMENTS BY THE LEADING PLAYERS IN THE AI IN TELECOMMUNICATION MARKET DURING 2014–2017 86
FIGURE 37 MARKET EVALUATION FRAMEWORK 88
FIGURE 38 GEOGRAPHIC REVENUE MIX OF THE TOP 5 MARKET PLAYERS 93
FIGURE 39 IBM: COMPANY SNAPSHOT 94
FIGURE 40 IBM: SWOT ANALYSIS 96
FIGURE 41 MICROSOFT: COMPANY SNAPSHOT 97
FIGURE 42 MICROSOFT: SWOT ANALYSIS 99
FIGURE 43 INTEL: COMPANY SNAPSHOT 100
FIGURE 44 INTEL: SWOT ANALYSIS 102
FIGURE 45 GOOGLE: COMPANY SNAPSHOT 103
FIGURE 46 GOOGLE: SWOT ANALYSIS 105
FIGURE 47 AT&T: COMPANY SNAPSHOT 106
FIGURE 48 AT&T: SWOT ANALYSIS 108
FIGURE 49 CISCO SYSTEMS: COMPANY SNAPSHOT 109
FIGURE 50 CISCO SYSTEMS: SWOT ANALYSIS 111
FIGURE 51 NUANCE COMMUNICATIONS: COMPANY SNAPSHOT 112
FIGURE 52 INFOSYS: COMPANY SNAPSHOT 118
FIGURE 53 SALESFORCE: COMPANY SNAPSHOT 120
FIGURE 54 NVIDIA: COMPANY SNAPSHOT 122