TABLE OF CONTENTS
1 INTRODUCTION 13
1.1 OBJECTIVES OF THE STUDY 13
1.2 MARKET DEFINITION 13
1.3 MARKET SCOPE 14
1.4 YEARS CONSIDERED FOR THE STUDY 14
1.5 CURRENCY 15
1.6 STAKEHOLDERS 15
2 RESEARCH METHODOLOGY 16
2.1 RESEARCH DATA 16
2.1.1 SECONDARY DATA 17
2.1.2 PRIMARY DATA 17
2.1.2.1 Key industry insights 17
2.1.2.2 Breakdown of primaries 18
2.2 MARKET SIZE ESTIMATION 19
2.3 RESEARCH ASSUMPTIONS AND LIMITATIONS 20
2.3.1 RESEARCH ASSUMPTIONS 20
2.3.2 LIMITATIONS 21
3 EXECUTIVE SUMMARY 22
4 PREMIUM INSIGHTS 26
4.1 ATTRACTIVE MARKET OPPORTUNITIES IN THE APPLICATION MANAGEMENT SERVICES MARKET 26
4.2 APPLICATION MANAGEMENT SERVICES MARKET, BY SERVICE, 2017–2022 26
4.3 APPLICATION MANAGEMENT SERVICES MARKET, BY ORGANIZATION SIZE, 2017–2022 27
4.4 APPLICATION MANAGEMENT SERVICES MARKET, BY VERTICAL, 2015–2022 27
4.5 APPLICATION MANAGEMENT SERVICES MARKET, BY REGION, 2017–2022 28
4.6 APPLICATION MANAGEMENT SERVICES MARKET INVEST SCENARIO, BY REGION,
2017-2022 28
5 MARKET OVERVIEW AND INDUSTRY TRENDS 29
5.1 INTRODUCTION 29
5.2 MARKET DYNAMICS 29
5.2.1 DRIVERS 30
5.2.1.1 Increasing need for business agility and accelerated time-to-market 30
5.2.1.2 Cloud computing, a major component of the application management strategy 30
5.2.1.3 Emergence of BYOD and proliferation of mobile apps demand robust mobile app management services 30
5.2.2 RESTRAINTS 31
5.2.2.1 Application data security is a major concern for enterprises 31
5.2.3 OPPORTUNITIES 31
5.2.3.1 Existence of a large number of legacy applications, offering huge revenue opportunities 31
5.2.3.2 Open-source technology would pave the way for untapped possibilities 31
5.2.4 CHALLENGES 32
5.2.4.1 Application management, a time-intensive process 32
5.2.4.2 Architectural and operational complexities 32
5.2.4.3 High investments in application security offset the IT applications budget 32
5.3 USE CASES 33
6 APPLICATION MANAGEMENT SERVICES MARKET, BY SERVICE 36
6.1 INTRODUCTION 37
6.2 APPLICATION PORTFOLIO ASSESSMENT 39
6.3 APPLICATION MODERNIZATION 40
6.3.1 CLOUD APPLICATION MIGRATION 42
6.3.2 APPLICATION INTEGRATION 43
6.3.3 APPLICATION REPLATFORMING 43
6.3.4 USER INTERFACE MODERNIZATION 44
6.4 APPLICATION SECURITY 44
6.4.1 WEB APPLICATION SECURITY 46
6.4.2 MOBILE APPLICATION SECURITY 47
6.5 APPLICATION MAINTENANCE AND SUPPORT 47
6.6 APPLICATION MANAGED SERVICES 48
7 APPLICATION MANAGEMENT SERVICES MARKET, BY ORGANIZATION SIZE 50
7.1 INTRODUCTION 51
7.2 SMALL AND MEDIUM-SIZED ENTERPRISES 52
7.3 LARGE ENTERPRISES 53
8 APPLICATION MANAGEMENT SERVICES MARKET, BY VERTICAL 54
8.1 INTRODUCTION 55
8.2 BANKING, FINANCIAL SERVICES, AND INSURANCE 56
8.3 TELECOM AND IT 57
8.4 GOVERNMENT 58
8.5 RETAIL AND ECOMMERCE 58
8.6 HEALTHCARE AND LIFE SCIENCES 59
8.7 MANUFACTURING 60
8.8 ENERGY AND UTILITIES 61
8.9 OTHERS 62
9 APPLICATION MANAGEMENT SERVICES MARKET, BY REGION 63
9.1 INTRODUCTION 64
9.2 NORTH AMERICA 66
9.2.1 UNITED STATES 70
9.3 EUROPE 72
9.4 ASIA PACIFIC 74
9.5 MIDDLE EAST AND AFRICA 78
9.6 LATIN AMERICA 80
10 COMPETITIVE LANDSCAPE 83
10.1 OVERVIEW 83
10.2 MARKET RANKING ANALYSIS 83
10.3 COMPETITIVE SCENARIO 84
10.3.1 NEW SERVICE LAUNCHES 85
10.3.2 BUSINESS EXPANSIONS 85
10.3.3 MERGERS AND ACQUISITIONS 86
10.3.4 AGREEMENTS, PARTNERSHIPS, AND COLLABORATIONS 86
10.3.5 CONTRACTS 87
11 COMPANY PROFILES 88
11.1 ACCENTURE 88
(Business Overview, Solution/Service Offered, Recent Developments, SWOT Analysis, and MNM View)
11.2 ATOS 92
11.3 CAPGEMINI 96
11.4 COGNIZANT 99
11.5 FUJITSU 102
11.6 DXC 106
11.7 HCL 109
11.8 IBM 111
11.9 TECH MAHINDRA 114
11.10 WIPRO 117
*Details on Business Overview, Solution/Service Offered, Recent Developments, SWOT Analysis, and MNM View might not be captured in case of unlisted companies.
12 APPENDIX 119
12.1 DISCUSSION GUIDE 119
12.2 KNOWLEDGE STORE: MARKETSANDMARKETS SUBSCRIPTION PORTAL 122
12.3 INTRODUCING RT: REAL-TIME MARKET INTELLIGENCE 124
12.4 AVAILABLE CUSTOMIZATION 125
12.5 RELATED REPORTS 125
12.6 AUTHOR DETAILS 126
TABLE 1 UNITED STATES DOLLAR EXCHANGE RATE, 2014–2017 15
TABLE 2 APPLICATION MANAGEMENT SERVICES MARKET: USE CASES 33
TABLE 3 SERVICES: APPLICATION MANAGEMENT SERVICES MARKET SIZE, BY TYPE,
2015–2022 (USD MILLION) 37
TABLE 4 SERVICES: APPLICATION MANAGEMENT SERVICES MARKET SIZE, BY REGION, 2015–2022 (USD MILLION) 38
TABLE 5 APPLICATION PORTFOLIO ASSESSMENT: APPLICATION MANAGEMENT SERVICES MARKET SIZE, BY REGION, 2015–2022 (USD MILLION) 40
TABLE 6 APPLICATION MODERNIZATION: APPLICATION MANAGEMENT SERVICES MARKET SIZE, BY TYPE, 2015–2022 (USD MILLION) 41
TABLE 7 APPLICATION MODERNIZATION: APPLICATION MANAGEMENT SERVICES MARKET SIZE, BY REGION, 2015–2022 (USD MILLION) 41
TABLE 8 CLOUD APPLICATION MIGRATION MARKET SIZE, BY REGION,
2015–2022 (USD MILLION) 42
TABLE 9 APPLICATION INTEGRATION MARKET SIZE, BY REGION, 2015–2022 (USD MILLION) 43
TABLE 10 APPLICATION REPLATFORMING MARKET SIZE, BY REGION,
2015–2022 (USD MILLION) 43
TABLE 11 USER INTERFACE MODERNIZATION MARKET SIZE, BY REGION,
2015–2022 (USD MILLION) 44
TABLE 12 APPLICATION SECURITY: APPLICATION MANAGEMENT SERVICES MARKET SIZE,
BY TYPE, 2015–2022 (USD MILLION) 45
TABLE 13 APPLICATION SECURITY: APPLICATION MANAGEMENT SERVICES MARKET SIZE,
BY REGION, 2015–2022 (USD MILLION) 46
TABLE 14 WEB APPLICATION SECURITY MARKET SIZE, BY REGION,
2015–2022 (USD MILLION) 46
TABLE 15 MOBILE APPLICATION SECURITY MARKET SIZE, BY REGION,
2015–2022 (USD MILLION) 47
TABLE 16 APPLICATION MAINTENANCE AND SUPPORT: APPLICATION MANAGEMENT SERVICES MARKET SIZE, BY REGION, 2015–2022 (USD MILLION) 48
TABLE 17 APPLICATION MANAGED SERVICES: APPLICATION MANAGEMENT SERVICES MARKET SIZE, BY REGION, 2015–2022 (USD MILLION) 49
TABLE 18 APPLICATION MANAGEMENT SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 2015–2022 (USD MILLION) 51
TABLE 19 ORGANIZATION SIZE: APPLICATION MANAGEMENT SERVICES MARKET SIZE,
BY REGION, 2015—2022 (USD MILLION) 52
TABLE 20 SMALL AND MEDIUM-SIZED ENTERPRISES: APPLICATION MANAGEMENT SERVICES MARKET SIZE, BY REGION, 2015–2022 (USD MILLION) 52
TABLE 21 LARGE ENTERPRISES: APPLICATION MANAGEMENT SERVICES MARKET SIZE,
BY REGION, 2015–2022 (USD MILLION) 53
TABLE 22 VERTICALS: APPLICATION MANAGEMENT SERVICES MARKET SIZE, BY TYPE, 2015–2022 (USD MILLION) 55
TABLE 23 VERTICALS: APPLICATION MANAGEMENT SERVICES MARKET SIZE, BY REGION, 2015–2022 (USD MILLION) 56
TABLE 24 BANKING, FINANCIAL SERVICES, AND INSURANCE: APPLICATION MANAGEMENT SERVICES MARKET SIZE, BY REGION, 2015–2022 (USD MILLION) 57
TABLE 25 TELECOM AND IT: APPLICATION MANAGEMENT SERVICES MARKET SIZE,
BY REGION, 2015–2022 (USD MILLION) 57
TABLE 26 GOVERNMENT: APPLICATION MANAGEMENT SERVICES MARKET SIZE, BY REGION, 2015–2022 (USD MILLION) 58
TABLE 27 RETAIL AND ECOMMERCE: APPLICATION MANAGEMENT SERVICES MARKET SIZE, BY REGION, 2015–2022 (USD MILLION) 59
TABLE 28 HEALTHCARE AND LIFE SCIENCES: APPLICATION MANAGEMENT SERVICES MARKET SIZE, BY REGION, 2015–2022 (USD MILLION) 60
TABLE 29 MANUFACTURING: APPLICATION MANAGEMENT SERVICES MARKET SIZE,
BY REGION, 2015–2022 (USD MILLION) 61
TABLE 30 ENERGY AND UTILITIES: APPLICATION MANAGEMENT SERVICES MARKET SIZE,
BY REGION, 2015–2022 (USD MILLION) 61
TABLE 31 OTHERS: APPLICATION MANAGEMENT SERVICES MARKET SIZE, BY REGION, 2015–2022 (USD MILLION) 62
TABLE 32 APPLICATION MANAGEMENT SERVICES MARKET SIZE, BY REGION,
2015–2022 (USD MILLION) 65
TABLE 33 NORTH AMERICA: APPLICATION MANAGEMENT SERVICES MARKET SIZE,
BY COUNTRY, 2015–2022 (USD MILLION) 67
TABLE 34 NORTH AMERICA: APPLICATION MANAGEMENT SERVICES MARKET SIZE,
BY SERVICE, 2015–2022 (USD MILLION) 68
TABLE 35 NORTH AMERICA: APPLICATION MODERNIZATION MARKET SIZE, BY TYPE,
2015–2022 (USD MILLION) 68
TABLE 36 NORTH AMERICA: APPLICATION SECURITY MARKET SIZE, BY TYPE,
2015–2022 (USD MILLION) 68
TABLE 37 NORTH AMERICA: APPLICATION MANAGEMENT SERVICES MARKET SIZE,
BY ORGANIZATION SIZE, 2015–2022 (USD MILLION) 69
TABLE 38 NORTH AMERICA: APPLICATION MANAGEMENT SERVICES MARKET SIZE,
BY VERTICAL, 2015–2022 (USD MILLION) 69
TABLE 39 UNITED STATES: APPLICATION MANAGEMENT SERVICES MARKET SIZE,
BY SERVICE, 2015–2022 (USD MILLION) 70
TABLE 40 UNITED STATES: APPLICATION MODERNIZATION MARKET SIZE, BY TYPE,
2015–2022 (USD MILLION) 70
TABLE 41 UNITED STATES: APPLICATION SECURITY MARKET SIZE, BY TYPE,
2015–2022 (USD MILLION) 70
TABLE 42 UNITED STATES: APPLICATION MANAGEMENT SERVICES MARKET SIZE,
BY ORGANIZATION SIZE, 2015–2022 (USD MILLION) 71
TABLE 43 UNITED STATES: APPLICATION MANAGEMENT SERVICES MARKET SIZE,
BY VERTICAL, 2015–2022 (USD MILLION) 71
TABLE 44 EUROPE: APPLICATION MANAGEMENT SERVICES MARKET SIZE, BY SERVICE, 2015–2022 (USD MILLION) 72
TABLE 45 EUROPE: APPLICATION MODERNIZATION MARKET SIZE, BY TYPE,
2015–2022 (USD MILLION) 73
TABLE 46 EUROPE: APPLICATION SECURITY MARKET SIZE, BY TYPE,
2015–2022 (USD MILLION) 73
TABLE 47 EUROPE: APPLICATION MANAGEMENT SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 2015–2022 (USD MILLION) 73
TABLE 48 EUROPE: APPLICATION MANAGEMENT SERVICES MARKET SIZE, BY VERTICAL, 2015–2022 (USD MILLION) 74
TABLE 49 ASIA PACIFIC: APPLICATION MANAGEMENT SERVICES MARKET SIZE, BY SERVICE, 2015–2022 (USD MILLION) 76
TABLE 50 ASIA PACIFIC: APPLICATION MODERNIZATION MARKET SIZE, BY TYPE,
2015–2022 (USD MILLION) 76
TABLE 51 ASIA PACIFIC: APPLICATION SECURITY MARKET SIZE, BY TYPE,
2015–2022 (USD MILLION) 76
TABLE 52 ASIA PACIFIC: APPLICATION MANAGEMENT SERVICES MARKET SIZE,
BY ORGANIZATION SIZE, 2015–2022 (USD MILLION) 77
TABLE 53 ASIA PACIFIC: APPLICATION MANAGEMENT SERVICES MARKET SIZE, BY VERTICAL, 2015–2022 (USD MILLION) 77
TABLE 54 MIDDLE EAST AND AFRICA: APPLICATION MANAGEMENT SERVICES MARKET SIZE, BY SERVICE, 2015–2022 (USD MILLION) 78
TABLE 55 MIDDLE EAST AND AFRICA: APPLICATION MODERNIZATION MARKET SIZE, BY TYPE, 2015–2022 (USD MILLION) 79
TABLE 56 MIDDLE EAST AND AFRICA: APPLICATION SECURITY MARKET SIZE, BY TYPE, 2015–2022 (USD MILLION) 79
TABLE 57 MIDDLE EAST AND AFRICA: APPLICATION MANAGEMENT SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 2015–2022 (USD MILLION) 79
TABLE 58 MIDDLE EAST AND AFRICA: APPLICATION MANAGEMENT SERVICES MARKET SIZE, BY VERTICAL, 2015–2022 (USD MILLION) 80
TABLE 59 LATIN AMERICA: APPLICATION MANAGEMENT SERVICES MARKET SIZE,
BY SERVICE, 2015–2022 (USD MILLION) 81
TABLE 60 LATIN AMERICA: APPLICATION MODERNIZATION MARKET SIZE, BY TYPE,
2015–2022 (USD MILLION) 81
TABLE 61 LATIN AMERICA: APPLICATION SECURITY MARKET SIZE, BY TYPE,
2015–2022 (USD MILLION) 81
TABLE 62 LATIN AMERICA: APPLICATION MANAGEMENT SERVICES MARKET SIZE,
BY ORGANIZATION SIZE, 2015–2022 (USD MILLION) 82
TABLE 63 LATIN AMERICA: APPLICATION MANAGEMENT SERVICES MARKET SIZE,
BY VERTICAL, 2015–2022 (USD MILLION) 82
TABLE 64 NEW SERVICE LAUNCHES, 2014—2016 85
TABLE 65 BUSINESS EXPANSIONS, 2016—2017 85
TABLE 66 MERGERS AND ACQUISITIONS, 2017 86
TABLE 67 AGREEMENTS, PARTNERSHIPS, AND COLLABORATIONS, 2017 86
TABLE 68 CONTRACTS, 2017 87
LIST OF FIGURES
FIGURE 1 APPLICATION MANAGEMENT SERVICES MARKET: MARKET SEGMENTATION 14
FIGURE 2 APPLICATION MANAGEMENT SERVICES MARKET: RESEARCH DESIGN 16
FIGURE 3 DATA TRIANGULATION 18
FIGURE 4 MARKET SIZE ESTIMATION METHODOLOGY: BOTTOM-UP APPROACH 19
FIGURE 5 MARKET SIZE ESTIMATION METHODOLOGY: TOP-DOWN APPROACH 20
FIGURE 6 APPLICATION MANAGEMENT SERVICES MARKET, 2015–2022 23
FIGURE 7 APPLICATION MANAGEMENT SERVICES MARKET, TOP 3 SERVICES, AND REGION 24
FIGURE 8 APPLICATION MANAGEMENT SERVICES MARKET, BY SEGMENTATION 24
FIGURE 9 BRISK GROWTH OF ENTERPRISE APPLICATION VOLUMES IS EXPECTED TO BE DRIVING THE GROWTH OF THE MARKET 26
FIGURE 10 APPLICATION MODERNIZATION SEGMENT IS ESTIMATED TO HOLD THE LARGEST MARKET SIZE DURING THE FORECAST PERIOD 26
FIGURE 11 LARGE ENTERPRISES SEGMENT IS EXPECTED TO HOLD THE LARGER MARKET SHARE DURING THE FORECAST PERIOD 27
FIGURE 12 BANKING, FINANCIAL SERVICES, AND INSURANCE VERTICAL IS EXPECTED TO LEAD THE MARKET DURING THE FORECAST PERIOD 27
FIGURE 13 NORTH AMERICA IS EXPECTED TO HOLD THE LARGEST MARKET SHARE DURING THE FORECAST PERIOD 28
FIGURE 14 APAC IS EXPECTED TO BE A HOTSPOT FOR THE APPLICATION MANAGEMENT SERVICES MARKET DURING THE FORECAST PERIOD 28
FIGURE 15 APPLICATION MANAGEMENT SERVICES MARKET: DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES 29
FIGURE 16 APPLICATION SECURITY SEGMENT IS EXPECTED TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 37
FIGURE 17 PHASES OF APPLICATION PORTFOLIO MANAGEMENT 39
FIGURE 18 APPLICATION MODERNIZATION PROCESS 40
FIGURE 19 TYPES OF APPLICATION SECURITY 45
FIGURE 20 TYPES OF APPLICATION MANAGED SERVICES 49
FIGURE 21 LARGE ENTERPRISES SEGMENT IS EXPECTED TO HOLD THE LARGER MARKET SIZE DURING THE FORECAST PERIOD 51
FIGURE 22 RETAIL AND ECOMMERCE VERTICAL IS EXPECTED TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 55
FIGURE 23 ASIA PACIFIC IS EXPECTED TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 64
FIGURE 24 ASIA PACIFIC IS EXPECTED TO BE A HOTSPOT FOR THE APPLICATION MANAGEMENT SERVICES MARKET DURING THE FORECAST PERIOD 65
FIGURE 25 NORTH AMERICA SNAPSHOT: APPLICATION MANAGEMENT SERVICES MARKET 67
FIGURE 26 ASIA PACIFIC SNAPSHOT: APPLICATION MANAGEMENT SERVICES MARKET 75
FIGURE 27 KEY DEVELOPMENTS BY LEADING PLAYERS IN THE APPLICATION MANAGEMENT SERVICES MARKET, 2014–2017 83
FIGURE 28 MARKET EVALUATION FRAMEWORK 84
FIGURE 29 ACCENTURE: COMPANY SNAPSHOT 88
FIGURE 30 ACCENTURE: SWOT ANALYSIS 90
FIGURE 31 ATOS: COMPANY SNAPSHOT 92
FIGURE 32 ATOS: SWOT ANALYSIS 94
FIGURE 33 CAPGEMINI: COMPANY SNAPSHOT 96
FIGURE 34 CAPGEMINI: SWOT ANALYSIS 97
FIGURE 35 COGNIZANT: COMPANY SNAPSHOT 99
FIGURE 36 COGNIZANT: SWOT ANALYSIS 101
FIGURE 37 FUJITSU: COMPANY SNAPSHOT 102
FIGURE 38 FUJITSU: SWOT ANALYSIS 104
FIGURE 39 DXC : COMPANY SNAPSHOT 106
FIGURE 40 HCL: COMPANY SNAPSHOT 109
FIGURE 41 IBM: COMPANY SNAPSHOT 111
FIGURE 42 TECH MAHINDRA: COMPANY SNAPSHOT 114
FIGURE 43 WIPRO: COMPANY SNAPSHOT 117
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