調査レポートカテゴリー： MarketsandMarkets, 世界

Automation-as-a-Service Market by Component (Solution and Services), Type (Rule-Based and Knowledge-Based), Business Function, Deployment Model (Public Cloud, Private Cloud, and Hybrid Cloud), Organization Size, Industry, and Region - Global Forecast to 2022

サービスとしてのオートメーションの世界市場予測（～2022年）：構成要素別（ソリューション、サービス）、種類別（ルールベース、知識ベース）、ビジネス機能別、展開モデル別（パブリッククラウド、プライベートクラウド、ハイブリッドクラウド）、組織サイズ別、産業別、地域別

◆タイトル：Automation-as-a-Service Market by Component (Solution and Services), Type (Rule-Based and Knowledge-Based), Business Function, Deployment Model (Public Cloud, Private Cloud, and Hybrid Cloud), Organization Size, Industry, and Region - Global Forecast to 2022
◆商品コード：MAM-TC-5856
◆調査・発行会社：MarketsandMarkets
◆発行日：2018年1月5日
◆ページ数：152
◆レポート形式：PDF / 英語
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◆調査対象地域：グローバル
◆産業分野：IT・通信
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 【レポートの概要】

MarketsandMarketsが発行した当調査レポートでは、サービスとしてのオートメーションの世界市場について調査・分析し、エグゼクティブサマリー、市場インサイト、市場概観/市場動向、産業動向、市場シェア分析、市場環境分析、種類別分析、成分別分析、地域別分析、サービスとしてのオートメーションの世界市場規模及び予測、セグメント別市場規模、市場動向、競争状況、関連企業分析などの情報をお届けいたします。
・イントロダクション
・調査手法
・エグゼクティブサマリー
・プレミアムインサイト
・市場概要と産業の傾向
・サービスとしてのオートメーション市場：構成要素別
・サービスとしてのオートメーション市場：種類別
・サービスとしてのオートメーション市場：ビジネス機能別
・サービスとしてのオートメーション市場：展開モデル別
・サービスとしてのオートメーション市場：組織サイズ別
・サービスとしてのオートメーション市場：産業別
・地域別分析
・競争状況
・企業プロファイル
・付録

“The increasing need for automation is driving the growth of the automation-as-a-service market”
MarketsandMarkets estimates the global automation-as-a-service market to grow from USD 1.80 billion in 2017 to USD 6.23 billion by 2022, at a Compound Annual Growth Rate (CAGR) of 28.1%. The automation-as-a-service market is growing rapidly because of increasing need to mechanize the repetitive and mundane business processes, and due to the massive surge in the automation trend across industries. Factor such as lack of awareness about automation-as-a-service is expected to limit the market growth.
“The finance business function is expected to have the largest market size in 2022”
Organizations are evolving their techniques and solutions to gain more visibility in the new complexity. With the right solution, one can automate the business processes with more efficiency. Automation-as-a-service allows mechanizing business processes for quick task resolution, without having to waste time on repetitive tasks. It enables organizations to maintain all the transaction records and also provides the required security and privacy of the data which is otherwise a major concern for organizations. Therefore, the finance business function is estimated to have the largest market share in 2022.
“Banking, Financial Services, and Insurance (BFSI) is estimated to have the largest market size in 2017”
The automation-as-a-service market is also segmented by various industries, out of which, the adoption of automation-as-a-service is expected to be the largest in the BFSI vertical. As the volume and variety of data is increasing day-by-day, the demand for automation to maintain and manage these records of the financial transactions in banks and other financial institutes is also increasing.
“Asia Pacific (APAC) is projected to grow at the highest CAGR, and North America is expected to hold the largest market share”
APAC is expected to be the highest growing region in the automation-as-a-service market because of the increasing adoption of automation and cloud technologies, and government initiatives, such as smart cities in the APAC countries, including China and India. North America, followed by Europe, is expected to continue being the largest revenue-generating region for the automation-as-a-service vendors, for the next 5 years. This is mainly due to the presence of various developed economies, such as Canada and US, and because of the high focus on innovations in R&D and technology across industries.
In-depth interviews were conducted with the Chief Executive Officers (CEOs), marketing directors, other innovation and technology directors, and executives from various key organizations operating in the automation-as-a-service marketplace.
 By Company – Tier 1-22%, Tier 2-30%, and Tier 3-48%
 By Designation – C-Level-30%, Director Level-45%, and Others-25%
 By Region – North America-48%, Europe-30%, and APAC-22%
The automation-as-a-service ecosystem comprises the following major vendors:
1. Automation Anywhere, Inc. (US)
2. Blue Prism Group plc (UK)
3. International Business Machines Corporation (US)
4. Microsoft Corporation (US)
5. UiPath (US)
6. HCL Technologies Limited (India)
7. Hewlett Packard Enterprise Development LP (US)
8. Kofax Inc. (US)
9. NICE Ltd. (Israel)
10. Pegasystems Inc. (US)

Research Coverage
The automation-as-a-service market revenue is primarily classified into revenues from solution and services. Solution’s revenue is associated with stand-alone solution offerings while services’ revenue is associated with managed services and professional services. The professional services comprise deployment and integration, support and training, and consulting services. The market is also segmented on the basis of business functions, types, organization sizes, deployment models, industries, and regions.
Reasons to Buy the Report
• To get a comprehensive overview of the global automation-as-a-service market
• To gain a wide range information about the top players in this market sphere, their product portfolios, and the key strategies adopted by them
• To gain insights of the major countries/regions, in which the automation-as-a-service market is flourishing in various industries

【レポートの目次】

TABLE OF CONTENTS

1 INTRODUCTION 16
1.1 OBJECTIVES OF THE STUDY 16
1.2 MARKET DEFINITION 16
1.3 MARKET SCOPE 17
1.4 YEARS CONSIDERED FOR THE STUDY 17
1.5 CURRENCY 18
1.6 STAKEHOLDERS 18
2 RESEARCH METHODOLOGY 19
2.1 RESEARCH DATA 19
2.1.1 SECONDARY DATA 20
2.1.2 PRIMARY DATA 20
2.1.2.1 Breakdown of primaries 21
2.1.2.2 Key industry insights 21
2.2 MARKET SIZE ESTIMATION 22
2.3 RESEARCH ASSUMPTIONS AND LIMITATIONS 24
2.3.1 RESEARCH ASSUMPTIONS 24
2.3.2 LIMITATIONS 24
3 EXECUTIVE SUMMARY 25
4 PREMIUM INSIGHTS 32
4.1 ATTRACTIVE MARKET OPPORTUNITIES IN THE AUTOMATION-AS-A-SERVICE MARKET 32
4.2 AUTOMATION-AS-A-SERVICE MARKET: MARKET SHARE ACROSS VARIOUS REGIONS 32
4.3 AUTOMATION-AS-A-SERVICE MARKET, BY INDUSTRY AND REGION 33
4.4 AUTOMATION-AS-A-SERVICE MARKET: PROFESSIONAL SERVICES, BY REGION 33
5 MARKET OVERVIEW AND INDUSTRY TRENDS 34
5.1 MARKET OVERVIEW 34
5.2 MARKET DYNAMICS 34
5.2.1 DRIVERS 35
5.2.1.1 Increasing demand for automation across business processes 35
5.2.1.2 Increasing adoption of the cloud technology 35
5.2.2 RESTRAINTS 35
5.2.2.1 Maintaining data security and privacy 35
5.2.3 OPPORTUNITIES 36
5.2.3.1 Higher adoption among the SMEs 36
5.2.3.2 The ability to generate a positive RoI 36
 
5.2.4 CHALLENGES 36
5.2.4.1 Lack of awareness 36
5.2.4.2 Lack of skilled workforce 36
5.3 INDUSTRY TRENDS 37
5.3.1 AUTOMATION-AS-A-SERVICE: TOP TRENDS 37
5.3.1.1 Automation and AI 37
5.3.1.2 Automation and IoT 37
5.3.1.3 Automation and cybersecurity 37
5.3.1.4 Automation and chatbots DevOps 37
5.3.2 AUTOMATION-AS-A-SERVICE MARKET: USE CASES 38
5.3.2.1 Introduction 38
5.3.2.2 Use case 1: IT service desk automation from IPsoft 38
5.3.2.3 Use case 2: Test automation from Applitools 39
5.3.2.4 Use case 3: Data reconciliation and reporting in retail from WorkFusion 40
5.3.2.5 Use case 4: Workflow and process automation in legal operations from ThinkSmart 41
6 AUTOMATION-AS-A-SERVICE MARKET, BY COMPONENT 42
6.1 INTRODUCTION 43
6.2 SOLUTION 44
6.3 SERVICES 44
6.3.1 PROFESSIONAL SERVICES 46
6.3.1.1 Deployment and integration 48
6.3.1.2 Support and training 48
6.3.1.3 Consulting services 49
6.3.2 MANAGED SERVICES 50
7 AUTOMATION-AS-A-SERVICE MARKET, BY TYPE 51
7.1 INTRODUCTION 52
7.2 RULE-BASED AUTOMATION 53
7.3 KNOWLEDGE-BASED AUTOMATION 53
8 AUTOMATION-AS-A-SERVICE MARKET, BY BUSINESS FUNCTION 55
8.1 INTRODUCTION 56
8.2 INFORMATION TECHNOLOGY 57
8.3 FINANCE 58
8.4 HUMAN RESOURCES 58
8.5 SALES AND MARKETING 59
8.6 OPERATIONS 60
 
9 AUTOMATION-AS-A-SERVICE MARKET, BY DEPLOYMENT MODEL 61
9.1 INTRODUCTION 62
9.2 PUBLIC CLOUD 63
9.3 PRIVATE CLOUD 64
9.4 HYBRID CLOUD 65
10 AUTOMATION-AS-A-SERVICE MARKET, BY ORGANIZATION SIZE 66
10.1 INTRODUCTION 67
10.2 LARGE ENTERPRISES 68
10.3 SMALL AND MEDIUM-SIZED ENTERPRISES 69
11 AUTOMATION-AS-A-SERVICE MARKET, BY INDUSTRY 70
11.1 INTRODUCTION 71
11.2 BANKING, FINANCIAL SERVICES, AND INSURANCE 72
11.3 TELECOM AND IT 73
11.4 RETAIL AND CONSUMER GOODS 73
11.5 HEALTHCARE AND LIFE SCIENCES 74
11.6 MANUFACTURING 75
11.7 GOVERNMENT AND DEFENSE 75
11.8 ENERGY AND UTILITIES 76
11.9 TRANSPORTATION AND LOGISTICS 77
11.10 MEDIA AND ENTERTAINMENT 77
11.11 OTHERS 78
12 AUTOMATION-AS-A-SERVICE MARKET, BY REGION 79
12.1 INTRODUCTION 80
12.2 NORTH AMERICA 81
12.2.1 BY COMPONENT 82
12.2.2 BY SERVICE 83
12.2.3 BY PROFESSIONAL SERVICE 83
12.2.4 BY TYPE 83
12.2.5 BY BUSINESS FUNCTION 84
12.2.6 BY DEPLOYMENT MODEL 84
12.2.7 BY ORGANIZATION SIZE 85
12.2.8 BY INDUSTRY 85
12.3 EUROPE 86
12.3.1 BY COMPONENT 86
12.3.2 BY SERVICE 87
12.3.3 BY PROFESSIONAL SERVICE 87
12.3.4 BY TYPE 87
12.3.5 BY BUSINESS FUNCTION 88
12.3.6 BY DEPLOYMENT MODEL 88
12.3.7 BY ORGANIZATION SIZE 89
12.3.8 BY INDUSTRY 89
12.4 ASIA PACIFIC 90
12.4.1 BY COMPONENT 91
12.4.2 BY SERVICE 92
12.4.3 BY PROFESSIONAL SERVICE 92
12.4.4 BY TYPE 92
12.4.5 BY BUSINESS FUNCTION 93
12.4.6 BY DEPLOYMENT MODEL 93
12.4.7 BY ORGANIZATION SIZE 94
12.4.8 BY INDUSTRY 94
12.5 LATIN AMERICA 95
12.5.1 BY COMPONENT 95
12.5.2 BY SERVICE 95
12.5.3 BY PROFESSIONAL SERVICE 96
12.5.4 BY TYPE 96
12.5.5 BY BUSINESS FUNCTION 97
12.5.6 BY DEPLOYMENT MODEL 97
12.5.7 BY ORGANIZATION SIZE 98
12.5.8 BY INDUSTRY 98
12.6 MIDDLE EAST AND AFRICA 99
12.6.1 BY COMPONENT 99
12.6.2 BY SERVICE 100
12.6.3 BY PROFESSIONAL SERVICE 100
12.6.4 BY TYPE 100
12.6.5 BY BUSINESS FUNCTION 101
12.6.6 BY DEPLOYMENT MODEL 101
12.6.7 BY ORGANIZATION SIZE 102
12.6.8 BY INDUSTRY 102
13 COMPETITIVE LANDSCAPE 103
13.1 OVERVIEW 103
13.2 COMPETITIVE SCENERIO 104
13.2.1 NEW PRODUCT LAUNCHES AND PRODUCT UPGRADATIONS 104
13.2.2 PARTNERSHIPS, COLLABORATIONS, AND AGREEMENTS 105
13.2.3 ACQUISITIONS 106
13.2.4 BUSINESS EXPANSIONS 106
13.3 AUTOMATION-AS-A-SERVICE MARKET: PROMINENT PLAYERS 107
 
14 COMPANY PROFILES 108
14.1 AUTOMATION ANYWHERE 108
(Business Overview, Solutions and Services Offered, Recent Developments, SWOT Analysis, and MNM View)*
14.2 BLUE PRISM 111
14.3 IBM 115
14.4 MICROSOFT 119
14.5 UIPATH 122
14.6 HCL TECHNOLOGIES 125
14.7 HPE 128
14.8 KOFAX 130
14.9 NICE LTD. 132
14.10 PEGASYSTEMS 135
*Details on Business Overview, Solutions and Services Offered, Recent Developments, SWOT Analysis, and MNM View might not be captured in case of unlisted companies.
14.11 KEY INNOVATORS 138
14.11.1 KRYON SYSTEMS 138
14.11.2 SOFTOMOTIVE 139
14.11.3 WORKFUSION 140
15 APPENDIX 141
15.1 INSIGHTS OF INDUSTRY EXPERTS 141
15.2 DISCUSSION GUIDE 142
15.3 KNOWLEDGE STORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL 146
15.4 INTRODUCING RT: REAL-TIME MARKET INTELLIGENCE 148
15.5 AVAILABLE CUSTOMIZATION 149
15.6 RELATED REPORTS 149
15.7 AUTHOR DETAILS 150

LIST OF TABLES

TABLE 1 UNITED STATES DOLLAR EXCHANGE RATE, 2014–2016 18
TABLE 2 AUTOMATION-AS-A-SERVICE MARKET SIZE, BY COMPONENT,
2015–2022 (USD MILLION) 43
TABLE 3 SOLUTION: AUTOMATION-AS-A-SERVICE MARKET SIZE, BY REGION,
2015–2022(USD MILLION) 44
TABLE 4 SERVICES: AUTOMATION-AS-A-SERVICE MARKET SIZE, BY TYPE,
2015–2022 (USD MILLION) 45
TABLE 5 SERVICES: AUTOMATION-AS-A-SERVICE MARKET SIZE, BY REGION,
2015–2022 (USD MILLION) 46
TABLE 6 PROFESSIONAL SERVICES MARKET SIZE, BY TYPE, 2015–2022 (USD MILLION) 47
TABLE 7 PROFESSIONAL SERVICES MARKET SIZE, BY REGION, 2015–2022 (USD MILLION) 47
TABLE 8 DEPLOYMENT AND INTEGRATION MARKET SIZE, BY REGION,
2015–2022 (USD MILLION) 48
TABLE 9 SUPPORT AND TRAINING MARKET SIZE, BY REGION, 2015–2022 (USD MILLION) 49
TABLE 10 CONSULTING SERVICES MARKET SIZE, BY REGION, 2015–2022 (USD MILLION) 49
TABLE 11 MANAGED SERVICES MARKET SIZE, BY REGION, 2015–2022 (USD MILLION) 50
TABLE 12 AUTOMATION-AS-A-SERVICE MARKET SIZE, BY TYPE, 2015–2022 (USD MILLION) 52
TABLE 13 RULE-BASED AUTOMATION: AUTOMATION-AS-A-SERVICE MARKET SIZE, BY REGION, 2015–2022 (USD MILLION) 53
TABLE 14 KNOWLEDGE-BASED AUTOMATION: AUTOMATION-AS-A-SERVICE MARKET SIZE,
BY REGION, 2015–2022 (USD MILLION) 54
TABLE 15 AUTOMATION-AS-A-SERVICE MARKET SIZE, BY BUSINESS FUNCTION,
2015–2022 (USD MILLION) 56
TABLE 16 INFORMATION TECHNOLOGY: AUTOMATION-AS-A-SERVICE MARKET SIZE,
BY REGION, 2015–2022 (USD MILLION) 57
TABLE 17 FINANCE: AUTOMATION-AS-A-SERVICE MARKET SIZE, BY REGION,
2015–2022 (USD MILLION) 58
TABLE 18 HUMAN RESOURCES: AUTOMATION-AS-A-SERVICE MARKET SIZE, BY REGION, 2015–2022 (USD MILLION) 59
TABLE 19 SALES AND MARKETING: AUTOMATION-AS-A-SERVICE MARKET SIZE, BY REGION, 2015–2022 (USD MILLION) 59
TABLE 20 OPERATIONS: AUTOMATION-AS-A-SERVICE MARKET SIZE, BY REGION,
2015–2022 (USD MILLION) 60
TABLE 21 AUTOMATION-AS-A-SERVICE MARKET SIZE, BY DEPLOYMENT MODEL,
2015–2022 (USD MILLION) 63
TABLE 22 PUBLIC CLOUD: AUTOMATION-AS-A-SERVICE MARKET SIZE, BY REGION,
2015–2022 (USD MILLION) 63
TABLE 23 PRIVATE CLOUD: AUTOMATION-AS-A-SERVICE MARKET SIZE, BY REGION,
2015–2022 (USD MILLION) 64
TABLE 24 HYBRID CLOUD: AUTOMATION-AS-A-SERVICE MARKET SIZE, BY REGION,
2015–2022 (USD MILLION) 65
TABLE 25 AUTOMATION-AS-A-SERVICE MARKET SIZE, BY ORGANIZATION SIZE,
2015–2022 (USD MILLION) 67
TABLE 26 LARGE ENTERPRISES: AUTOMATION-AS-A-SERVICE MARKET SIZE, BY REGION, 2015–2022 (USD MILLION) 68
TABLE 27 SMALL AND MEDIUM-SIZED ENTERPRISES: AUTOMATION-AS-A-SERVICE MARKET SIZE, BY REGION, 2015–2022 (USD MILLION) 69
TABLE 28 AUTOMATION-AS-A-SERVICE MARKET SIZE, BY INDUSTRY,
2015–2022 (USD MILLION) 72
TABLE 29 BANKING, FINANCIAL SERVICES, AND INSURANCE: AUTOMATION-AS-A-SERVICE MARKET SIZE, BY REGION, 2015–2022 (USD MILLION) 72
TABLE 30 TELECOM AND IT: AUTOMATION-AS-A-SERVICE MARKET SIZE, BY REGION,
2015–2022 (USD MILLION) 73
TABLE 31 RETAIL AND CONSUMER GOODS: AUTOMATION-AS-A-SERVICE MARKET SIZE,
BY REGION, 2015–2022 (USD MILLION) 74
TABLE 32 HEALTHCARE AND LIFE SCIENCES: AUTOMATION-AS-A-SERVICE MARKET SIZE,
BY REGION, 2015–2022 (USD MILLION) 74
TABLE 33 MANUFACTURING: AUTOMATION-AS-A-SERVICE MARKET SIZE, BY REGION,
2015–2022 (USD MILLION) 75
TABLE 34 GOVERNMENT AND DEFENSE: AUTOMATION-AS-A-SERVICE MARKET SIZE,
BY REGION, 2015–2022 (USD MILLION) 76
TABLE 35 ENERGY AND UTILITIES: AUTOMATION-AS-A-SERVICE MARKET SIZE, BY REGION, 2015–2022 (USD MILLION) 76
TABLE 36 TRANSPORTATION AND LOGISTICS: AUTOMATION-AS-A-SERVICE MARKET SIZE,
BY REGION, 2015–2022 (USD MILLION) 77
TABLE 37 MEDIA AND ENTERTAINMENT: AUTOMATION-AS-A-SERVICE MARKET SIZE,
BY REGION, 2015–2022 (USD MILLION) 78
TABLE 38 OTHERS: AUTOMATION-AS-A-SERVICE MARKET SIZE, BY REGION,
2015–2022 (USD MILLION) 78
TABLE 39 AUTOMATION-AS-A-SERVICE MARKET SIZE, BY REGION,
2015–2022 (USD MILLION) 80
TABLE 40 NORTH AMERICA: AUTOMATION-AS-A-SERVICE MARKET SIZE, BY COMPONENT, 2015–2022 (USD MILLION) 82
TABLE 41 NORTH AMERICA: AUTOMATION-AS-A-SERVICE MARKET SIZE, BY SERVICE,
2015–2022 (USD MILLION) 83
TABLE 42 NORTH AMERICA: AUTOMATION-AS-A-SERVICE MARKET SIZE, BY PROFESSIONAL SERVICE, 2015–2022 (USD MILLION) 83
TABLE 43 NORTH AMERICA: AUTOMATION-AS-A-SERVICE MARKET SIZE, BY TYPE,
2015–2022 (USD MILLION) 83
TABLE 44 NORTH AMERICA: AUTOMATION-AS-A-SERVICE MARKET SIZE, BY BUSINESS FUNCTION, 2015–2022 (USD MILLION) 84
TABLE 45 NORTH AMERICA: AUTOMATION-AS-A-SERVICE MARKET SIZE, BY DEPLOYMENT MODEL, 2015–2022 (USD MILLION) 84
TABLE 46 NORTH AMERICA: AUTOMATION-AS-A-SERVICE MARKET SIZE, BY ORGANIZATION SIZE, 2015–2022 (USD MILLION) 85
TABLE 47 NORTH AMERICA: AUTOMATION-AS-A-SERVICE MARKET SIZE, BY INDUSTRY,
2015–2022 (USD MILLION) 85
TABLE 48 EUROPE: AUTOMATION-AS-A-SERVICE MARKET SIZE, BY COMPONENT,
2015–2022 (USD MILLION) 86
TABLE 49 EUROPE: AUTOMATION-AS-A-SERVICE MARKET SIZE, BY SERVICE,
2015–2022 (USD MILLION) 87
TABLE 50 EUROPE: AUTOMATION-AS-A-SERVICE MARKET SIZE, BY PROFESSIONAL SERVICE, 2015–2022 (USD MILLION) 87
TABLE 51 EUROPE: AUTOMATION-AS-A-SERVICE MARKET SIZE, BY TYPE,
2015–2022 (USD MILLION) 87
TABLE 52 EUROPE: AUTOMATION-AS-A-SERVICE MARKET SIZE, BY BUSINESS FUNCTION, 2015–2022 (USD MILLION) 88
TABLE 53 EUROPE: AUTOMATION-AS-A-SERVICE MARKET SIZE, BY DEPLOYMENT MODEL, 2015–2022 (USD MILLION) 88
TABLE 54 EUROPE: AUTOMATION-AS-A-SERVICE MARKET SIZE, BY ORGANIZATION SIZE, 2015–2022 (USD MILLION) 89
TABLE 55 EUROPE: AUTOMATION-AS-A-SERVICE MARKET SIZE, BY INDUSTRY,
2015–2022 (USD MILLION) 89
TABLE 56 ASIA PACIFIC: AUTOMATION-AS-A-SERVICE MARKET SIZE, BY COMPONENT,
2015–2022 (USD MILLION) 91
TABLE 57 ASIA PACIFIC: AUTOMATION-AS-A-SERVICE MARKET SIZE, BY SERVICE,
2015–2022 (USD MILLION) 92
TABLE 58 ASIA PACIFIC: AUTOMATION-AS-A-SERVICE MARKET SIZE, BY PROFESSIONAL SERVICE, 2015–2022 (USD MILLION) 92
TABLE 59 ASIA PACIFIC: AUTOMATION-AS-A-SERVICE MARKET SIZE, BY TYPE,
2015–2022 (USD MILLION) 92
TABLE 60 ASIA PACIFIC: AUTOMATION-AS-A-SERVICE MARKET SIZE, BY BUSINESS FUNCTION, 2015–2022 (USD MILLION) 93
TABLE 61 ASIA PACIFIC: AUTOMATION-AS-A-SERVICE MARKET SIZE, BY DEPLOYMENT MODEL, 2015–2022 (USD MILLION) 93
TABLE 62 ASIA PACIFIC: AUTOMATION-AS-A-SERVICE MARKET SIZE, BY ORGANIZATION SIZE, 2015–2022 (USD MILLION) 94
TABLE 63 ASIA PACIFIC: AUTOMATION-AS-A-SERVICE MARKET SIZE, BY INDUSTRY,
2015–2022 (USD MILLION) 94
TABLE 64 LATIN AMERICA: AUTOMATION-AS-A-SERVICE MARKET SIZE, BY COMPONENT, 2015–2022 (USD MILLION) 95
TABLE 65 LATIN AMERICA: AUTOMATION-AS-A-SERVICE MARKET SIZE, BY SERVICE,
2015–2022 (USD MILLION) 95
TABLE 66 LATIN AMERICA: AUTOMATION-AS-A-SERVICE MARKET SIZE, BY PROFESSIONAL SERVICE, 2015–2022 (USD MILLION) 96
TABLE 67 LATIN AMERICA: AUTOMATION-AS-A-SERVICE MARKET SIZE, BY TYPE,
2015–2022 (USD MILLION) 96
TABLE 68 LATIN AMERICA: AUTOMATION-AS-A-SERVICE MARKET SIZE, BY BUSINESS FUNCTION, 2015–2022 (USD MILLION) 97
TABLE 69 LATIN AMERICA: AUTOMATION-AS-A-SERVICE MARKET SIZE, BY DEPLOYMENT MODEL, 2015–2022 (USD MILLION) 97
TABLE 70 LATIN AMERICA: AUTOMATION-AS-A-SERVICE MARKET SIZE, BY ORGANIZATION SIZE, 2015–2022 (USD MILLION) 98
TABLE 71 LATIN AMERICA: AUTOMATION-AS-A-SERVICE MARKET SIZE, BY INDUSTRY,
2015–2022 (USD MILLION) 98
TABLE 72 MIDDLE EAST AND AFRICA: AUTOMATION-AS-A-SERVICE MARKET SIZE,
BY COMPONENT, 2015–2022 (USD MILLION) 99
TABLE 73 MIDDLE EAST AND AFRICA: AUTOMATION-AS-A-SERVICE MARKET SIZE,
BY SERVICE, 2015–2022 (USD MILLION) 100
TABLE 74 MIDDLE EAST AND AFRICA: AUTOMATION-AS-A-SERVICE MARKET SIZE,
BY PROFESSIONAL SERVICE, 2015–2022 (USD MILLION) 100
TABLE 75 MIDDLE EAST AND AFRICA: AUTOMATION-AS-A-SERVICE MARKET SIZE, BY TYPE, 2015–2022 (USD MILLION) 100
TABLE 76 MIDDLE EAST AND AFRICA: AUTOMATION-AS-A-SERVICE MARKET SIZE,
BY BUSINESS FUNCTION, 2015–2022 (USD MILLION) 101
TABLE 77 MIDDLE EAST AND AFRICA: AUTOMATION-AS-A-SERVICE MARKET SIZE,
BY DEPLOYMENT MODEL, 2015–2022 (USD MILLION) 101
TABLE 78 MIDDLE EAST AND AFRICA: AUTOMATION-AS-A-SERVICE MARKET SIZE,
BY ORGANIZATION SIZE, 2015–2022 (USD MILLION) 102
TABLE 79 MIDDLE EAST AND AFRICA: AUTOMATION-AS-A-SERVICE MARKET SIZE,
BY INDUSTRY, 2015–2022 (USD MILLION) 102
TABLE 80 NEW PRODUCT LAUNCHES AND PRODUCT UPGRADATIONS, 2017 104
TABLE 81 PARTNERSHIPS, COLLABORATIONS, AND AGREEMENTS, 2017 105
TABLE 82 ACQUISITIONS, 2016–2017 106
TABLE 83 BUSINESS EXPANSIONS, 2017 106
TABLE 84 PROMINENT PLAYERS IN THE AUTOMATION-AS-A-SERVICE MARKET 107


LIST OF FIGURES

FIGURE 1 AUTOMATION-AS-A-SERVICE MARKET: MARKET SEGMENTATION 17
FIGURE 2 AUTOMATION-AS-A-SERVICE MARKET: RESEARCH DESIGN 19
FIGURE 3 DATA TRIANGULATION 22
FIGURE 4 MARKET SIZE ESTIMATION METHODOLOGY: BOTTOM-UP APPROACH 23
FIGURE 5 MARKET SIZE ESTIMATION METHODOLOGY: TOP-DOWN APPROACH 23
FIGURE 6 AUTOMATION-AS-A-SERVICE MARKET IS EXPECTED TO WITNESS SUBSTANTIAL GROWTH DURING THE FORECAST PERIOD 26
FIGURE 7 AUTOMATION-AS-A-SERVICE MARKET, BY COMPONENT (2017 VS. 2022) 26
FIGURE 8 AUTOMATION-AS-A-SERVICE MARKET, BY SERVICE (2017) 27
FIGURE 9 AUTOMATION-AS-A-SERVICE MARKET, BY PROFESSIONAL SERVICE (2017) 27
FIGURE 10 AUTOMATION-AS-A-SERVICE MARKET, BY BUSINESS FUNCTION (2017) 28
FIGURE 11 AUTOMATION-AS-A-SERVICE MARKET, BY TYPE (2017) 29
FIGURE 12 AUTOMATION-AS-A-SERVICE MARKET, BY DEPLOYMENT MODEL (2017) 29
FIGURE 13 AUTOMATION-AS-A-SERVICE MARKET, BY ORGANIZATION SIZE (2017) 30
FIGURE 14 AUTOMATION-AS-A-SERVICE MARKET, BY INDUSTRY (2017 VS. 2022) 30
FIGURE 15 INCREASING NEED FOR AUTOMATION ACROSS INDUSTRIES IS EXPECTED TO BE ONE OF THE MAJOR FACTORS CONTRIBUTING TO THE GROWTH OF THE AUTOMATION-AS-A-SERVICE MARKET 32
FIGURE 16 NORTH AMERICA IS ESTIMATED TO HAVE THE LARGEST MARKET SHARE IN 2017 32
FIGURE 17 BANKING, FINANCIAL SERVICES, AND INSURANCE INDUSTRY, AND NORTH AMERICA ARE ESTIMATED TO HAVE THE LARGEST MARKET SHARES IN 2017 33
FIGURE 18 SUPPORT AND TRAINING SEGMENT IS ESTIMATED TO HOLD THE LARGEST MARKET SHARE ACROSS THE GLOBE, EXCEPT IN ASIA PACIFIC, IN 2017 33
FIGURE 19 AUTOMATION-AS-A-SERVICE MARKET: DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES 34
FIGURE 20 SERVICES SEGMENT IS EXPECTED TO HAVE A HIGHER CAGR DURING THE FORECAST PERIOD 43
FIGURE 21 MANAGED SERVICES SEGMENT IS EXPECTED TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD 45
FIGURE 22 DEPLOYMENT AND INTEGRATION SEGMENT IS EXPECTED TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 47
FIGURE 23 KNOWLEDGE-BASED AUTOMATION TYPE IS EXPECTED TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD 52
FIGURE 24 SALES AND MARKETING BUSINESS FUNCTION IS EXPECTED TO HAVE THE HIGHEST CAGR DURING THE FORECAST PERIOD 57
FIGURE 25 HYBRID CLOUD DEPLOYMENT MODEL IS EXPECTED TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 62
FIGURE 26 SMALL AND MEDIUM-SIZED ENTERPRISES SEGMENT IS EXPECTED TO ADOPT THE AUTOMATION-AS-A-SERVICE SOLUTION AT A HIGHER CAGR DURING THE FORECAST PERIOD 67
FIGURE 27 HEALTHCARE AND LIFE SCIENCES INDUSTRY IS EXPECTED TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 71
FIGURE 28 NORTH AMERICA IS EXPECTED TO HAVE THE LARGEST MARKET SIZE DURING THE FORECAST PERIOD 80
FIGURE 29 ASIA PACIFIC IS EXPECTED TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 81
FIGURE 30 NORTH AMERICA: MARKET SNAPSHOT 82
FIGURE 31 ASIA PACIFIC: MARKET SNAPSHOT 91
FIGURE 32 KEY DEVELOPMENTS BY THE LEADING COMPANIES IN THE AUTOMATION-AS-A-SERVICE MARKET 103
FIGURE 33 AUTOMATION ANYWHERE: SWOT ANALYSIS 110
FIGURE 34 BLUE PRISM: COMPANY SNAPSHOT 111
FIGURE 35 BLUE PRISM: SWOT ANALYSIS 113
FIGURE 36 IBM: COMPANY SNAPSHOT 115
FIGURE 37 IBM: SWOT ANALYSIS 118
FIGURE 38 MICROSOFT: COMPANY SNAPSHOT 119
FIGURE 39 MICROSOFT: SWOT ANALYSIS 121
FIGURE 40 UIPATH: SWOT ANALYSIS 124
FIGURE 41 HCL TECHNOLOGIES: COMPANY SNAPSHOT 125
FIGURE 42 HPE: COMPANY SNAPSHOT 128
FIGURE 43 NICE LTD.: COMPANY SNAPSHOT 132
FIGURE 44 PEGASYSTEMS: COMPANY SNAPSHOT 135


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