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Telecom Order Management Market by Solution (Customer Order Management, Service Order Management, and Service Inventory Management), Service, Network Type (Wireline and Wireless), Deployment Type, and Region - Global Forecast to 2022

通信業界向け注文管理ソリューションの世界市場予測（～2022年）

◆タイトル：Telecom Order Management Market by Solution (Customer Order Management, Service Order Management, and Service Inventory Management), Service, Network Type (Wireline and Wireless), Deployment Type, and Region - Global Forecast to 2022
◆商品コード：TC-5738
◆調査・発行会社：MarketsandMarkets
◆発行日：2017年11月16日
◆ページ数：113
◆レポート形式：PDF / 英語
◆納品方法：Eメール（受注後24時間以内）
◆調査対象地域：グローバル
◆産業分野：IT
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【レポートの概要】

MarketsandMarketsが発行した当調査レポートでは、通信業界向け注文管理ソリューションの世界市場について調査・分析し、エグゼクティブサマリー、市場インサイト、市場概観/市場動向、産業動向、市場シェア分析、ソリューション別分析、サービス別分析、ネットワークタイプ別分析、導入方式別分析、通信業界向け注文管理ソリューションの世界市場規模及び予測、市場動向、競争状況、関連企業分析などの情報をお届けいたします。

“Rapid increase in the number of connected devices and subscribers is driving the growth of the telecom order management market.”The global telecom order management market size is expected to grow from USD 1.96 billion in 2017 to USD 3.22 billion by 2022, at a Compound Annual Growth Rate (CAGR) of 10.4 % during the forecast period.
The rapid increase in the number of connected devices, and consolidation of services offered by telecom service providers and network operators are expected to drive the growth of the telecom order management market. However, resistance to adopt structural changes in systems and new technologies may hinder the market growth.
“The cloud deployment type is expected to grow at a higher rate during the forecast period.”
The cloud computing model is one of most effective technologies that impact every line of business. The high cost associated with telecom order management solutions is one of the major challenges for solution providers, which can be overcome with the cloud deployment model. The advantages of the cloud deployment type include flexibility, scalability, affordability, operational efficiency, and low cost. The overall adoption of cloud-based solutions is in its nascent stage and is expected to grow significantly during the forecast period.
“The wireless network type is expected to have a higher growth rate during the forecast period.”
Networking has become important for companies to maintain global competitiveness in today’s multichannel world. At present, organizations are heavily dependent on networking modes to share their information effectively. Wireless networks enable users to access information from any location within the range of their wireless connection, and help in improving the productivity of employees in the organization.
“Asia Pacific (APAC) is expected to grow at the highest CAGR during the forecast period.”
APAC includes emerging economies such as China, Australia, Singapore, and India. Enterprises in these economies are using telecom order management solutions and services to streamline their business processes. The APAC region is expected to grow at the highest CAGR during the forecasted period. Increasing mobile and broadband infrastructure, along with the growing mobile workforce and Bring Your Own Device (BYOD) trends, is expected to offer potential opportunities for telecom order management vendors to grow in the APAC region. On the other hand, North America is estimated to have the largest market size in 2017.

In-depth interviews were conducted with Chief Executive Officers (CEOs), marketing directors, innovation and technology directors, and executives from various key organizations operating in the telecom order management market.
The breakup of the profiles of the primary participants is given below:
• By Company: Tier 1 – 20%, Tier 2 – 45%, and Tier 3 – 35%
• By Designation: C-Level – 51%, Director Level – 43%, and Others – 6%
• By Region: North America – 41%, Europe – 26%, APAC – 28%, and Rest of the World (RoW) – 5%
The key telecom order management vendors profiled in the report are as follows:
1. Cerillion (UK)
2. Cognizant (US)
3. Ericsson (Sweden)
4. IBM (US)
5. Oracle (US)
6. ChikPea (US)
7. Comarch (Poland)
8. Intellibuzz (India)
9. Fujitsu (Japan)
10. Mphasis (India)
11. Neustar (US)
12. Pegasystems (US)
Research Coverage
The telecom order management market has been segmented on the basis of components (solutions and services), network types, deployment types, and regions. A detailed analysis of the key industry players has been done to provide insights into their business overview; products and services; key strategies; new product launches; partnerships, agreements, and collaborations; expansions; and competitive landscapes associated with the global telecom order management market.

Reasons to Buy the Report
The report will help market leaders/new entrants in the following ways:
• The report segments the telecom order management market comprehensively and provides the closest approximations to the revenue numbers for the overall market and subsegments across different regions.
• The report is expected to help stakeholders understand the pulse of the market and provides them information on the key market drivers, restraints, challenges, and opportunities.
• The report is expected to help stakeholders understand their competitors better and gain more insights to advance their position in the market. The competitive landscape section includes competitor ecosystem, new product developments, partnerships, and mergers and acquisitions.

【レポートの目次】

TABLE OF CONTENTS

1 INTRODUCTION 14
1.1 OBJECTIVES OF THE STUDY 14
1.2 MARKET DEFINITION 14
1.3 MARKET SCOPE 15
1.4 YEARS CONSIDERED FOR THE STUDY 15
1.5 CURRENCY 16
1.6 STAKEHOLDERS 16
2 RESEARCH METHODOLOGY 17
2.1 RESEARCH DATA 17
2.1.1 SECONDARY DATA 18
2.1.2 PRIMARY DATA 18
2.1.2.1 Breakdown of primaries 19
2.1.2.2 Key industry insights 19
2.2 MARKET SIZE ESTIMATION 21
2.3 RESEARCH ASSUMPTIONS AND LIMITATIONS 22
2.3.1 ASSUMPTIONS 22
2.3.2 LIMITATIONS 22
3 EXECUTIVE SUMMARY 23
4 PREMIUM INSIGHTS 27
4.1 ATTRACTIVE MARKET OPPORTUNITIES IN THE TELECOM ORDER MANAGEMENT MARKET 27
4.2 TELECOM ORDER MANAGEMENT MARKET, BY SERVICES 27
4.3 TELECOM ORDER MANAGEMENT MARKET, MARKET SHARE OF TOP 3 SOLUTIONS AND REGIONS 28
4.4 MARKET INVESTMENT SCENARIO 28
5 MARKET OVERVIEW AND INDUSTRY TRENDS 29
5.1 INTRODUCTION 29
5.2 MARKET DYNAMICS 29
5.2.1 DRIVERS 30
5.2.1.1 Cost-effective business processes to gain a competitive edge in the industry 30
5.2.1.2 Rapid increase in connectivity devices and subscribers 30
5.2.1.3 Consolidation of services by telecom service providers and network operators 30

5.2.2 RESTRAINTS 31
5.2.2.1 Resistance to adopt structural changes in systems and new technologies 31
5.2.2.2 Requirement of highly proficient specialists to manage the telecom order 31
5.2.3 OPPORTUNITIES 31
5.2.3.1 Innovation in next-generation telecom order management tools 31
5.2.4 CHALLENGES 32
5.2.4.1 Lack of standardization and compatibility issues with the existing systems 32
5.3 USE CASES 32
5.3.1 USE CASE 1: INTELLIBUZZ 32
5.3.2 USE CASE 2: CERILLION 32
5.3.3 USE CASE 3: PEGASYSTEMS 32
5.3.4 USE CASE 4: COMARCH 33
6 TELECOM ORDER MANAGEMENT MARKET, BY COMPONENT 34
6.1 INTRODUCTION 35
6.2 SOLUTIONS 36
6.2.1 CUSTOMER ORDER MANAGEMENT 37
6.2.2 SERVICE ORDER MANAGEMENT 38
6.2.3 SERVICE INVENTORY MANAGEMENT 39
6.3 SERVICES 40
6.3.1 INTEGRATION AND INSTALLATION SERVICES 41
6.3.2 CONSULTING SERVICES 42
6.3.3 SUPPORT SERVICES 42
7 TELECOM ORDER MANAGEMENT MARKET, BY NETWORK TYPE 44
7.1 INTRODUCTION 45
7.2 WIRELINE 46
7.3 WIRELESS 47
8 TELECOM ORDER MANAGEMENT MARKET, BY DEPLOYMENT TYPE 48
8.1 INTRODUCTION 49
8.2 ON-PREMISES 50
8.3 CLOUD 51
9 TELECOM ORDER MANAGEMENT MARKET, BY REGION 52
9.1 INTRODUCTION 53
9.2 NORTH AMERICA 55
9.2.1 UNITED STATES 58
9.2.2 CANADA 60

9.3 EUROPE 62
9.3.1 UNITED KINGDOM 64
9.3.2 GERMANY 66
9.3.3 OTHERS 66
9.4 ASIA PACIFIC 66
9.5 MIDDLE EAST AND AFRICA 69
9.6 LATIN AMERICA 71
10 COMPETITIVE LANDSCAPE 74
10.1 OVERVIEW 74
10.2 COMPETITIVE SITUATIONS AND TRENDS 75
10.2.1 AGREEMENTS, PARTNERSHIPS, AND COLLABORATIONS 76
10.2.2 NEW PRODUCT/SERVICE DEVELOPMENTS 76
10.2.3 MERGERS AND ACQUISITIONS 77
10.2.4 BUSINESS EXPANSIONS 77
10.3 MARKET STANDING, BY KEY PLAYER 78
11 COMPANY PROFILES 79
11.1 INTRODUCTION 79
11.2 CERILLION 80
(Business Overview, Products/Solutions Offered, Recent Developments, SWOT Analysis and MNM View)
11.3 COGNIZANT 82
11.4 ERICSSON 85
11.5 IBM 87
11.6 ORACLE 89
11.7 CHIKPEA 92
11.8 COMARCH 93
11.9 FUJITSU 95
11.10 INTELLIBUZZ 97
11.11 MPHASIS 98
11.12 NEUSTAR 100
11.13 PEGASYSTEMS 101
*Details on Business Overview, Products/Solutions Offered, Recent Developments, SWOT Analysis and MNM View might not be captured in case of unlisted companies.
12 APPENDIX 103
12.1 OTHER KEY DEVELOPMENTS 103
12.1.1 MERGERS AND ACQUISITIONS 103
12.1.2 PARTNERSHIPS, COLLABORATIONS, AND AGREEMENTS 103
12.2 DISCUSSION GUIDE 104
12.3 KNOWLEDGE STORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL 107
12.4 INTRODUCING RT: REAL-TIME MARKET INTELLIGENCE 109
12.5 AVAILABLE CUSTOMIZATIONS 110
12.6 RELATED REPORTS 110
12.7 AUTHOR DETAILS 111

LIST OF TABLES

TABLE 1 UNITED STATES DOLLAR EXCHANGE RATE, 2014–2016 16
TABLE 2 TELECOM ORDER MANAGEMENT MARKET SIZE, BY COMPONENT,
2015–2022 (USD MILLION) 35
TABLE 3 SOLUTIONS: TELECOM ORDER MANAGEMENT MARKET SIZE, BY TYPE,
2015–2022 (USD MILLION) 36
TABLE 4 SOLUTIONS: TELECOM ORDER MANAGEMENT MARKET SIZE, BY REGION,
2015–2022 (USD MILLION) 37
TABLE 5 CUSTOMER ORDER MANAGEMENT MARKET SIZE, BY REGION,
2015–2022 (USD MILLION) 38
TABLE 6 SERVICE ORDER MANAGEMENT MARKET SIZE, BY REGION,
2015–2022 (USD MILLION) 38
TABLE 7 SERVICE INVENTORY MANAGEMENT MARKET SIZE, BY REGION,
2015–2022 (USD MILLION) 39
TABLE 8 SERVICES: TELECOM ORDER MANAGEMENT MARKET SIZE, BY TYPE,
2015–2022 (USD MILLION) 40
TABLE 9 SERVICES: TELECOM ORDER MANAGEMENT MARKET SIZE, BY REGION,
2015–2022 (USD MILLION) 41
TABLE 10 INTEGRATION AND INSTALLATION SERVICES MARKET SIZE, BY REGION,
2015–2022 (USD MILLION) 41
TABLE 11 CONSULTING SERVICES MARKET SIZE, BY REGION, 2015–2022 (USD MILLION) 42
TABLE 12 SUPPORT SERVICES MARKET SIZE, BY REGION, 2015–2022 (USD MILLION) 43
TABLE 13 TELECOM ORDER MANAGEMENT MARKET SIZE, BY NETWORK TYPE,
2015–2022 (USD MILLION) 45
TABLE 14 WIRELINE: TELECOM ORDER MANAGEMENT MARKET SIZE, BY REGION,
2015–2022 (USD MILLION) 46
TABLE 15 WIRELESS: TELECOM ORDER MANAGEMENT MARKET SIZE, BY REGION,
2015–2022 (USD MILLION) 47
TABLE 16 TELECOM ORDER MANAGEMENT MARKET SIZE, BY DEPLOYMENT TYPE,
2015–2022 (USD MILLION) 49
TABLE 17 ON-PREMISES: TELECOM ORDER MANAGEMENT MARKET SIZE, BY REGION, 2015–2022 (USD MILLION) 50
TABLE 18 CLOUD: TELECOM ORDER MANAGEMENT MARKET SIZE, BY REGION,
2015–2022 (USD MILLION) 51
TABLE 19 TELECOM ORDER MANAGEMENT MARKET SIZE, BY REGION,
2015–2022 (USD MILLION) 54
TABLE 20 NORTH AMERICA: TELECOM ORDER MANAGEMENT MARKET SIZE,
BY COMPONENT, 2015–2022 (USD MILLION) 56
TABLE 21 NORTH AMERICA: TELECOM ORDER MANAGEMENT MARKET SIZE, BY SOLUTION, 2015–2022 (USD MILLION) 56
TABLE 22 NORTH AMERICA: TELECOM ORDER MANAGEMENT MARKET SIZE, BY SERVICE, 2015–2022 (USD MILLION) 56
TABLE 23 NORTH AMERICA: TELECOM ORDER MANAGEMENT MARKET SIZE, BY NETWORK TYPE, 2015–2022 (USD MILLION) 57
TABLE 24 NORTH AMERICA: TELECOM ORDER MANAGEMENT MARKET SIZE,
BY DEPLOYMENT TYPE, 2015–2022 (USD MILLION) 57
TABLE 25 NORTH AMERICA: TELECOM ORDER MANAGEMENT MARKET SIZE, BY COUNTRY, 2015–2022 (USD MILLION) 57
TABLE 26 UNITED STATES: TELECOM ORDER MANAGEMENT MARKET SIZE, BY COMPONENT, 2015–2022 (USD MILLION) 58
TABLE 27 UNITED STATES: TELECOM ORDER MANAGEMENT MARKET SIZE, BY SOLUTION, 2015–2022 (USD MILLION) 58
TABLE 28 UNITED STATES: TELECOM ORDER MANAGEMENT MARKET SIZE, BY SERVICE, 2015–2022 (USD MILLION) 59
TABLE 29 UNITED STATES: TELECOM ORDER MANAGEMENT MARKET SIZE, BY NETWORK TYPE, 2015–2022 (USD MILLION) 59
TABLE 30 UNITED STATES: TELECOM ORDER MANAGEMENT MARKET SIZE, BY DEPLOYMENT TYPE, 2015–2022 (USD MILLION) 59
TABLE 31 CANADA: TELECOM ORDER MANAGEMENT MARKET SIZE, BY COMPONENT,
2015–2022 (USD MILLION) 60
TABLE 32 CANADA: TELECOM ORDER MANAGEMENT MARKET SIZE, BY SOLUTION,
2015–2022 (USD MILLION) 60
TABLE 33 CANADA: TELECOM ORDER MANAGEMENT MARKET SIZE, BY SERVICE,
2015–2022 (USD MILLION) 61
TABLE 34 CANADA: TELECOM ORDER MANAGEMENT MARKET SIZE, BY NETWORK TYPE, 2015–2022 (USD MILLION) 61
TABLE 35 CANADA: TELECOM ORDER MANAGEMENT MARKET SIZE, BY DEPLOYMENT TYPE, 2015–2022 (USD MILLION) 61
TABLE 36 EUROPE: TELECOM ORDER MANAGEMENT MARKET SIZE, BY COMPONENT,
2015–2022 (USD MILLION) 62
TABLE 37 EUROPE: TELECOM ORDER MANAGEMENT MARKET SIZE, BY SOLUTION,
2015–2022 (USD MILLION) 62
TABLE 38 EUROPE: TELECOM ORDER MANAGEMENT MARKET SIZE, BY SERVICE,
2015–2022 (USD MILLION) 63
TABLE 39 EUROPE: TELECOM ORDER MANAGEMENT MARKET SIZE, BY NETWORK TYPE, 2015–2022 (USD MILLION) 63
TABLE 40 EUROPE: TELECOM ORDER MANAGEMENT MARKET SIZE, BY DEPLOYMENT TYPE, 2015–2022 (USD MILLION) 63
TABLE 41 EUROPE: TELECOM ORDER MANAGEMENT MARKET SIZE, BY COUNTRY,
2015–2022 (USD MILLION) 64
TABLE 42 UNITED KINGDOM: TELECOM ORDER MANAGEMENT MARKET SIZE,
BY COMPONENT, 2015–2022 (USD MILLION) 64
TABLE 43 UNITED KINGDOM: TELECOM ORDER MANAGEMENT MARKET SIZE, BY SOLUTION, 2015–2022 (USD MILLION) 65
TABLE 44 UNITED KINGDOM: TELECOM ORDER MANAGEMENT MARKET SIZE, BY SERVICE, 2015–2022 (USD MILLION) 65
TABLE 45 UNITED KINGDOM: TELECOM ORDER MANAGEMENT MARKET SIZE, BY NETWORK TYPE, 2015–2022 (USD MILLION) 65
TABLE 46 UNITED KINGDOM: TELECOM ORDER MANAGEMENT MARKET SIZE,
BY DEPLOYMENT TYPE, 2015–2022 (USD MILLION) 66
TABLE 47 ASIA PACIFIC: TELECOM ORDER MANAGEMENT MARKET SIZE, BY COMPONENT, 2015–2022 (USD MILLION) 67
TABLE 48 ASIA PACIFIC: TELECOM ORDER MANAGEMENT MARKET SIZE, BY SOLUTION, 2015–2022 (USD MILLION) 68
TABLE 49 ASIA PACIFIC: TELECOM ORDER MANAGEMENT MARKET SIZE, BY SERVICE,
2015–2022 (USD MILLION) 68
TABLE 50 ASIA PACIFIC: TELECOM ORDER MANAGEMENT MARKET SIZE, BY NETWORK TYPE, 2015–2022 (USD MILLION) 68
TABLE 51 ASIA PACIFIC: TELECOM ORDER MANAGEMENT MARKET SIZE, BY DEPLOYMENT TYPE, 2015–2022 (USD MILLION) 69
TABLE 52 MIDDLE EAST AND AFRICA: TELECOM ORDER MANAGEMENT MARKET SIZE,
BY COMPONENT, 2015–2022 (USD MILLION) 69
TABLE 53 MIDDLE EAST AND AFRICA: TELECOM ORDER MANAGEMENT MARKET SIZE,
BY SOLUTION, 2015–2022 (USD MILLION) 70
TABLE 54 MIDDLE EAST AND AFRICA: TELECOM ORDER MANAGEMENT MARKET SIZE,
BY SERVICE, 2015–2022 (USD MILLION) 70
TABLE 55 MIDDLE EAST AND AFRICA: TELECOM ORDER MANAGEMENT MARKET SIZE,
BY NETWORK TYPE, 2015–2022 (USD MILLION) 70
TABLE 56 MIDDLE EAST AND AFRICA: TELECOM ORDER MANAGEMENT MARKET SIZE,
BY DEPLOYMENT TYPE, 2015–2022 (USD MILLION) 71
TABLE 57 LATIN AMERICA: TELECOM ORDER MANAGEMENT MARKET SIZE, BY COMPONENT, 2015–2022 (USD MILLION) 71
TABLE 58 LATIN AMERICA: TELECOM ORDER MANAGEMENT MARKET SIZE, BY SOLUTION, 2015–2022 (USD MILLION) 72
TABLE 59 LATIN AMERICA: TELECOM ORDER MANAGEMENT MARKET SIZE, BY SERVICE, 2015–2022 (USD MILLION) 72
TABLE 60 LATIN AMERICA: TELECOM ORDER MANAGEMENT MARKET SIZE, BY NETWORK TYPE, 2015–2022 (USD MILLION) 72
TABLE 61 LATIN AMERICA: TELECOM ORDER MANAGEMENT MARKET SIZE, BY DEPLOYMENT TYPE, 2015–2022 (USD MILLION) 73
TABLE 62 AGREEMENTS, PARTNERSHIPS, AND COLLABORATIONS, 2016–2017 76
TABLE 63 NEW PRODUCT/SERVICE DEVELOPMENTS, 2015–2016 76
TABLE 64 MERGERS AND ACQUISITIONS, 2015–2017 77
TABLE 65 BUSINESS EXPANSIONS, 2015–2017 77
TABLE 66 TELECOM ORDER MANAGEMENT MARKET: MARKET STANDING, 2017 78

LIST OF FIGURES

FIGURE 1 TELECOM ORDER MANAGEMENT MARKET: MARKET SEGMENTATION 15
FIGURE 2 TELECOM ORDER MANAGEMENT MARKET: RESEARCH DESIGN 17
FIGURE 3 DATA TRIANGULATION 20
FIGURE 4 MARKET SIZE ESTIMATION METHODOLOGY: BOTTOM-UP APPROACH 21
FIGURE 5 MARKET SIZE ESTIMATION METHODOLOGY: TOP-DOWN APPROACH 21
FIGURE 6 TELECOM ORDER MANAGEMENT MARKET SIZE, BY COMPONENT (2017 VS. 2022) 23
FIGURE 7 TELECOM ORDER MANAGEMENT MARKET SIZE, BY SOLUTION (2017 VS. 2022) 24
FIGURE 8 TELECOM ORDER MANAGEMENT MARKET SIZE, BY NETWORK TYPE
(2017 VS. 2022) 24
FIGURE 9 TELECOM ORDER MANAGEMENT MARKET SIZE, BY DEPLOYMENT TYPE
(2017 VS. 2022) 25
FIGURE 10 TELECOM ORDER MANAGEMENT MARKET: REGIONAL SNAPSHOT 26
FIGURE 11 RAPIDLY GROWING NUMBER OF CONNECTIVITY DEVICES AND SUBSCRIBERS IS EXPECTED TO DRIVE THE TELECOM ORDER MANAGEMENT MARKET 27
FIGURE 12 CONSULTING SERVICES SEGMENT IS EXPECTED TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 27
FIGURE 13 CUSTOMER ORDER MANAGEMENT AND NORTH AMERICA ARE ESTIMATED TO HAVE THE LARGEST MARKET SHARES IN 2017 28
FIGURE 14 ASIA PACIFIC IS EXPECTED TO EMERGE AS THE BEST MARKET FOR INVESTMENT OVER THE NEXT 5 YEARS 28
FIGURE 15 TELECOM ORDER MANAGEMENT MARKET: DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES 29
FIGURE 16 SERVICES COMPONENT IS EXPECTED TO EXHIBIT A HIGHER CAGR DURING THE FORECAST PERIOD 35
FIGURE 17 SERVICE ORDER MANAGEMENT SEGMENT IS EXPECTED TO EXHIBIT THE HIGHEST CAGR DURING THE FORECAST PERIOD 36
FIGURE 18 CONSULTING SERVICES SEGMENT IS EXPECTED TO EXHIBIT THE HIGHEST CAGR DURING THE FORECAST PERIOD 40
FIGURE 19 WIRELESS SEGMENT IS EXPECTED TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD 45
FIGURE 20 CLOUD DEPLOYMENT TYPE IS EXPECTED TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD 49
FIGURE 21 ASIA PACIFIC IS EXPECTED TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 53
FIGURE 22 REGIONAL SNAPSHOT: ASIA PACIFIC IS EXPECTED TO EXHIBIT THE HIGHEST CAGR DURING THE FORECAST PERIOD 54
FIGURE 23 NORTH AMERICA: MARKET SNAPSHOT 55
FIGURE 24 ASIA PACIFIC: MARKET SNAPSHOT 67
FIGURE 25 COMPANIES ADOPTED NEW PRODUCT LAUNCHES AS THE KEY GROWTH STRATEGY DURING 2015–2017 74
FIGURE 26 MARKET EVALUATION FRAMEWORK 75
FIGURE 27 GEOGRAPHIC REVENUE MIX: TOP 5 MARKET PLAYERS 79
FIGURE 28 CERILLION: COMPANY SNAPSHOT 80
FIGURE 29 CERILLION: SWOT ANALYSIS 81
FIGURE 30 COGNIZANT: COMPANY SNAPSHOT 82
FIGURE 31 COGNIZANT: SWOT ANALYSIS 83
FIGURE 32 ERICSSON: COMPANY SNAPSHOT 85
FIGURE 33 ERICSSON: SWOT ANALYSIS 86
FIGURE 34 IBM: COMPANY SNAPSHOT 87
FIGURE 35 IBM: SWOT ANALYSIS 88
FIGURE 36 ORACLE: COMPANY SNAPSHOT 89
FIGURE 37 ORACLE: SWOT ANALYSIS 90
FIGURE 38 C0MARCH: COMPANY SNAPSHOT 93
FIGURE 39 FUJITSU: COMPANY SNAPSHOT 95
FIGURE 40 MPHASIS: COMPANY SNAPSHOT 98
FIGURE 41 PEGASYSTEMS: COMPANY SNAPSHOT 101

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