Workforce Management Market by Component (Solutions and Services), Deployment (Cloud and On-premises), Organization Size (SMEs and Enterprises), Vertical, and Region - Global Forecast to 2021

ワークフォース管理ソリューションの世界市場予測(~2021年)

◆タイトル:Workforce Management Market by Component (Solutions and Services), Deployment (Cloud and On-premises), Organization Size (SMEs and Enterprises), Vertical, and Region - Global Forecast to 2021
◆商品コード:MAM-TC3872
◆調査・発行会社:MarketsandMarkets
◆発行日:2017年3月7日
◆ページ数:145
◆レポート形式:PDF / 英語
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◆産業分野:IT
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【レポートの概要】

当調査レポートでは、ワークフォース管理ソリューションの世界市場について調査・分析し、エグゼクティブサマリー、市場インサイト、市場概観/市場動向、産業動向、バリューチェーン分析、構成要素別分析、導入方式別分析、企業規模別分析、産業別分析、ワークフォース管理ソリューションの世界市場規模及び予測、市場動向、競争状況、関連企業分析などの情報をお届けいたします。

“The workforce management market (WFM) is projected to grow at a CAGR of 10.4% from 2016 to 2021”The WFM market size is expected to grow USD 4.49 billion in 2016 to USD 7.37 billion by 2021, at a CAGR of 10.4% from 2016 to 2021.
The primary reasons behind the adoption of WFM solutions is the need to optimize workforce and the rapid increase in mobile applications. These solutions help organizations bring transparency into Human Resources (HR) operations and processes and hence improve their decision making abilities by understanding the role of human capital in the organization. The rise of cloud deployment is another driver for implementing remote workforce solutions, but the lack of awareness of workforce tools and solutions promotes the use of traditional management methods.

“Implementation services is projected to showcase robust growth in the WFM market”
The WFM professional services help clients in planning, designing, implementing, training, auditing, and managing solutions to streamline the business growth. Professional services are required in the IT industry during solution implementation or after the deployment.

“Europe is expected to have the highest growth rate during the forecast period”
The demographic changes and aging population in Europe are helping raise the awareness and improve practices in organizations. Moreover, in Europe, countries such the U.K. and Germany are adopting changes in WFM. Compared to the other regions, European companies, both private and public, are constantly facing tight budgets, risk, and high competition; therefore, they require better software and solutions to maximize the efficiency of their workforce. Apart from these driving factors, the major restraint for the growth of this market is the different regulatory compliance in different countries, which restricts the vendors from offering similar solutions and platforms all over Europe.

This market research report analyzes key opportunities in the market space and provides critical market data in terms of revenue opportunity and regional adoption trends. The report also highlights major drivers, challenges, and current and future expected market trends in the IT-based WFM market space.

In the process of determining and verifying the market size for several segments and sub-segments gathered through secondary research, extensive primary interviews were conducted with key people. Break-up of profile of primary participants is as follows:
• By Company: Tier 1 – 36 %, Tier 2 – 21% and Tier 3 – 43%
• By Designation: C level – 83%, Manager level – 17%
• By Region: North America – 70%, Europe – 15%, APAC – 15%

The WFM ecosystem comprises of solutions and service providers such as IBM (U.S.), Oracle (U.S.), SAP AG (Europe), KRONOS (U.S.), Workforce Software (U.S.), ADP, LLC (U.S.), and WORKDAY (U.S.) among others; who offer their software, solution and services to end users to cater to their unique business requirements.

Research Coverage:
The report includes in-depth competitive analysis of these key players in the managed security service market, with their company profiles, recent developments, and key market strategies. The research report segments the managed security service market by service, deployment type, organization size, vertical, and region.

Reasons to buy the Report
There are various assumptions that have been taken into consideration for the market sizing and forecasting exercise. A few of the global assumptions include political, social, technological, and economic factors. The dollar fluctuations are expected to not seriously affect the forecast in the emerging regions.
The report will help the market leaders or new entrants in this market in the following ways:

1. This report segments the market into various sub-segments, covering this market comprehensively. The report provides the closest approximations of the revenue numbers for the overall market and the sub-segments. The market numbers are further split across different end users and regions.

2. This report will help in the better understanding of the competitors and gain more insights to better one’s position in the market. There is a separate section on competitive landscape, which includes competitor ecosystem, mergers and acquisitions, partnerships, and agreements. Besides, there are company profiles of ten players in this market. In this section, market internals are provided to help them stay ahead in the competition.

3. The report also helps in understanding the overall growth of the market. It provides information on key market drivers, restraints, challenges, and opportunities.

【レポートの目次】

TABLE OF CONTENTS

1 INTRODUCTION 14
1.1 OBJECTIVES OF THE STUDY 14
1.2 MARKET DEFINITION 14
1.3 MARKET SCOPE 14
1.3.1 MARKETS COVERED 15
1.3.2 YEARS CONSIDERED FOR THE STUDY 15
1.4 LIMITATIONS 16
1.5 CURRENCY 16
1.6 STAKEHOLDERS 16

2 RESEARCH METHODOLOGY 17
2.1 RESEARCH DATA 17
2.1.1 SECONDARY DATA 18
2.1.1.1 Key data from secondary sources 18
2.1.2 PRIMARY DATA 19
2.1.2.1 Key data from primary sources 19
2.1.2.2 Key industry insights 20
2.1.2.3 Breakdown of primary interviews 20
2.2 MARKET SIZE ESTIMATION 21
2.2.1 BOTTOM-UP APPROACH 21
2.2.2 TOP-DOWN APPROACH 22
2.3 MARKET BREAKDOWN AND DATA TRIANGULATION 23
2.4 RESEARCH ASSUMPTIONS 24

3 EXECUTIVE SUMMARY 25

4 PREMIUM INSIGHTS 29
4.1 ATTRACTIVE MARKET OPPORTUNITIES IN THE WORKFORCE MANAGEMENT MARKET 29
4.2 WORKFORCE MANAGEMENT MARKET, BY SOLUTION AND REGION 29
4.3 WORKFORCE MANAGEMENT MARKET, BY SOLUTION 30
4.4 WORKFORCE MANAGEMENT MARKET POTENTIAL 30
4.5 LIFE CYCLE ANALYSIS, BY REGION, 2016 31

5 MARKET OVERVIEW 32
5.1 INTRODUCTION 33
5.2 MARKET SEGMENTATION 34
5.2.1 BY COMPONENT 34
5.2.2 BY SERVICE 35
5.2.3 BY ORGANIZATION SIZE 35
5.2.4 BY DEPLOYMENT TYPE 35
5.2.5 BY VERTICAL 36
5.2.6 BY REGION 36
5.3 MARKET DYNAMICS 37
5.3.1 DRIVERS 37
5.3.1.1 Rise of cloud-based solutions 37
5.3.1.2 Increased focus on workforce optimization and mobile applications 38
5.3.1.3 Increased adoption of automation 38
5.3.2 RESTRAINTS 38
5.3.2.1 Less intent to adopt a software solution switching from traditional methods in SMEs 38
5.3.3 OPPORTUNITIES 39
5.3.3.1 Increasing adoption of WFM by SMEs 39
5.3.3.2 Organizations’ inclination towards human resource analytics 39
5.3.4 CHALLENGES 39
5.3.4.1 High training investments by the organizations 39
5.3.4.2 Implementing the mobile workforce effectively 39

6 INDUSTRY TRENDS 40
6.1 INTRODUCTION 40
6.2 VALUE CHAIN ANALYSIS 40
6.3 STRATEGIC BENCHMARKING 42

7 WORKFORCE MANAGEMENT MARKET ANALYSIS, BY COMPONENT 43
7.1 INTRODUCTION 44
7.2 SOLUTIONS 45
7.3 SERVICES 45

8 WORKFORCE MANAGEMENT MARKET ANALYSIS, BY SOLUTION 46
8.1 INTRODUCTION 47
8.2 ABSENCE MANAGEMENT 48
8.3 PERFORMANCE MANAGEMENT 49
8.4 WORKFORCE SCHEDULING 50
8.5 TIME AND ATTENDANCE MANAGEMENT 51
8.6 WORKFORCE ANALYTICS 52
8.7 OTHERS 53

9 WORKFORCE MANAGEMENT MARKET ANALYSIS, BY SERVICE 54
9.1 INTRODUCTION 55
9.2 IMPLEMENTATION SERVICES 56
9.3 SUPPORT AND MAINTENANCE 57
9.4 TRAINING AND EDUCATION 58

10 WORKFORCE MANAGEMENT MARKET ANALYSIS, BY DEPLOYMENT TYPE 59
10.1 INTRODUCTION 60
10.2 CLOUD 61
10.3 ON-PREMISES 62

11 WORKFORCE MANAGEMENT MARKET ANALYSIS, BY ORGANIZATION SIZE 63
11.1 INTRODUCTION 64
11.2 SMALL AND MEDIUM ENTERPRISES 65
11.3 LARGE ENTERPRISES 65

12 WORKFORCE MANAGEMENT MARKET ANALYSIS, BY VERTICAL 67
12.1 INTRODUCTION 68
12.2 GOVERNMENT AND DEFENSE 69
12.3 BANKING, FINANCIAL SERVICES, AND INSURANCE 70
12.4 HEALTHCARE 71
12.5 TRANSPORTATION AND LOGISTICS 72
12.6 TELECOM AND IT 73
12.7 CONSUMER GOODS AND RETAIL 74
12.8 MANUFACTURING 75
12.9 ENERGY AND UTILITIES 75
12.10 OTHERS 76

13 GEOGRAPHIC ANALYSIS 77
13.1 INTRODUCTION 78
13.2 NORTH AMERICA 79
13.3 EUROPE 83
13.4 ASIA-PACIFIC 86
13.5 MIDDLE EAST AND AFRICA 89
13.6 LATIN AMERICA 92

14 COMPETITIVE LANDSCAPE 96
14.1 OVERVIEW 96
14.2 WORKFORCE MANAGEMENT MARKET: MNM VENDOR-DIVE COMPARISION 97
14.3 COMPETITIVE SITUATIONS AND TRENDS 99
14.3.1 NEW PRODUCT LAUNCHES/UPGRADATION 100
14.3.2 PARTNERSHIPS, AGREEMENTS, AND COLLABORATIONS 101
14.3.3 MERGERS AND ACQUISITIONS 102
14.3.4 EXPANSIONS 103

15 COMPANY PROFILES 105
15.1 INTRODUCTION 105
(Overview, Financials, Products & Services, Strategy, and Developments)*
15.2 INTERNATIONAL BUSINESS MACHINES (IBM) CORPORATION 106
15.3 ORACLE COPORATION 109
15.4 SAP SE 112
15.5 KRONOS, INC. 115
15.6 AUTOMATIC DATA PROCESSING (ADP), LLC. 118
15.7 ULTIMATE SOFTWARE GROUP, INC. 121
15.8 WORKDAY, INC. 124
15.9 VERINT SYSTEMS, INC. 126
15.10 WORKFORCE SOFTWARE, LLC. 129
15.11 REFLEXIS SYSTEMS, INC. 131
*Details on overview, financials, product & services, strategy, and developments might not be captured in case of unlisted companies.
15.12 KEY INNOVATORS 133
15.12.1 ATOSS SOFTWARE AG 133
15.12.1.1 Business overview 133
15.12.1.2 Key strategies 133
15.12.2 HUNTINGTON BUSINESS SYSTEMS (HBS), INC. 133
15.12.2.1 Business overview 133
15.12.2.2 Key strategies 134
15.12.3 HOT SCHEDULES 134
15.12.3.1 Business overview 134
15.12.3.2 Key strategies 134

16 APPENDIX 135
16.1 INDUSTRY EXRPTS 135
16.2 DISCUSSION GUIDE 136
16.3 KNOWLEDGE STORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL 139
16.4 INTRODUCING RT: REAL TIME MARKET INTELLIGENCE 141
16.5 AVAILABLE CUSTOMIZATIONS 142
16.6 RELATED REPORTS 142
16.7 AUTHOR DETAILS 143

LIST OF TABLES

TABLE 1 WORKFORCE MANAGEMENT MARKET SIZE AND GROWTH RATE,
2014–2021 (USD MILLION, Y-O-Y %) 26
TABLE 2 WORKFORCE MANAGEMENT MARKET SIZE, BY COMPONENT,
2014–2021 (USD MILLION) 44
TABLE 3 SOLUTIONS: WORKFORCE MANAGEMENT MARKET SIZE, BY SOLUTION TYPES, 2014–2021 (USD MILLION) 45
TABLE 4 SERVCIES: WORKFORCE MANAGEMENT MARKET SIZE, BY SERVICE TYPE,
2014–2021 (USD MILLION) 45
TABLE 5 WORKFORCE MANAGEMENT MARKET SIZE, BY SOLUTION,
2014–2021 (USD MILLION) 47
TABLE 6 ABSENCE MANAGEMENT: WORKFORCE MANAGEMENT MARKET SIZE, BY REGION, 2014–2021 (USD MILLION) 48
TABLE 7 PERFORMANCE MANAGEMENT: WORKFORCE MANAGEMENT MARKET SIZE,
BY REGION, 2014–2021 (USD MILLION) 49
TABLE 8 WORKFORCE SCHEDULING: WORKFORCE MANAGEMENT MARKET SIZE,
BY REGION, 2014–2021 (USD MILLION) 50
TABLE 9 TIME AND ATTENDANCE MANAGEMENT: WORKFORCE MANAGEMENT MARKET SIZE, BY REGION, 2014–2021 (USD MILLION) 51
TABLE 10 WORKFORCE ANALYTICS: WORKFORCE MANAGEMENT MARKET SIZE, BY REGION, 2014–2021 (USD MILLION) 52
TABLE 11 OTHERS: WORKFORCE MANAGEMENT MARKET SIZE, BY REGION,
2014–2021 (USD MILLION) 53
TABLE 12 WORKFORCE MANAGEMENT MARKET SIZE, BY SERVICE,
2014–2021 (USD MILLION) 55
TABLE 13 IMPLEMENTATION SERVICES: WORKFORCE MANAGEMENT MARKET SIZE,
BY REGION, 2014–2021 (USD MILLION) 56
TABLE 14 SUPPORT AND MAINTENANCE: WORKFORCE MANAGEMENT MARKET SIZE,
BY REGION, 2014–2021 (USD MILLION) 57
TABLE 15 TRAINING AND EDUCATION: WORKFORCE MANAGEMENT MARKET SIZE,
BY REGION, 2014–2021 (USD MILLION) 58
TABLE 16 WORKFORCE MANAGEMENT MARKET SIZE, BY DEPLOYMENT TYPE,
2014–2021 (USD MILLION) 60
TABLE 17 CLOUD: WORKFORCE MANAGEMEN MARKET SIZE, BY REGION,
2014–2021 (USD MILLION) 61
TABLE 18 ON-PREMISES: WORKFORCE MANAGEMENT MARKET SIZE, BY REGION,
2014–2021 (USD MILLION) 62
TABLE 19 WORKFORCE MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE,
2014–2021 (USD MILLION) 64
TABLE 20 SMALL AND MEDIUM ENTERPRISES: WORKFORCE MANAGEMENT MARKET SIZE, BY REGION, 2014–2021 (USD MILLION) 65
TABLE 21 LARGE ENTERPRISES: WORKFORCE MANAGEMENT MARKET SIZE, BY REGION, 2014–2021 (USD MILLION) 66
TABLE 22 WORKFORCE MANAGEMENT MARKET SIZE, BY VERTICAL,
2014–2021 (USD MILLION) 68
TABLE 23 GOVERNMENT: WORKFORCE MANAGEMENT MARKET SIZE, BY REGION,
2014–2021 (USD MILLION) 69
TABLE 24 BANKING, FINANCIAL SERVICES, AND INSURANCE: WORKFORCE MANAGEMENT MARKET SIZE, BY REGION, 2014–2021 (USD MILLION) 70
TABLE 25 HEALTHCARE: WORKFORCE MANAGEMENT MARKET SIZE, BY REGION,
2014–2021 (USD MILLION) 71
TABLE 26 TRANSPORTATION AND LOGISTICS: WORKFORCE MANAGEMENT MARKET SIZE,
BY REGION, 2014–2021 (USD MILLION) 72
TABLE 27 TELECOM AND IT: WORKFORCE MANAGEMENT MARKET SIZE, BY REGION,
2014–2021 (USD MILLION) 73
TABLE 28 CONSUMER GOODS AND RETAIL: WORKFORCE MANAGEMENT MARKET SIZE,
BY REGION, 2014–2021 (USD MILLION) 74
TABLE 29 MANUFACTURING: WORKFORCE MANAGEMENT MARKET SIZE, BY REGION,
2014–2021 (USD MILLION) 75
TABLE 30 ENERGY AND UTILITIES: WORKFORCE MANAGEMENT MARKET SIZE, BY REGION, 2014–2021 (USD MILLION) 76
TABLE 31 OTHERS: WORKFORCE MANAGEMENT MARKET SIZE, BY REGION,
2014–2021 (USD MILLION) 76
TABLE 32 WORKFORCE MANAGEMENT MARKET SIZE, BY REGION,
2014–2021 (USD MILLION) 78
TABLE 33 NORTH AMERICA: WORKFORCE MANAGEMENT MARKET SIZE, BY COMPONENT, 2014–2021 (USD MILLION) 80
TABLE 34 NORTH AMERICA: WORKFORCE MANAGEMENT MARKET SIZE, BY SOLUTION, 2014–2021 (USD MILLION) 81
TABLE 35 NORTH AMERICA: WORKFORCE MANAGEMENT MARKET SIZE, BY SERVICE,
2014–2021 (USD MILLION) 81
TABLE 36 NORTH AMERICA: WORKFORCE MANAGEMENT MARKET SIZE, BY DEPLOYMENT TYPE, 2014–2021 (USD MILLION) 82
TABLE 37 NORTH AMERICA: WORKFORCE MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2014–2021 (USD MILLION) 82
TABLE 38 NORTH AMERICA: WORKFORCE MANAGEMENT MARKET SIZE, BY VERTICAL, 2014–2021 (USD MILLION) 82
TABLE 39 EUROPE: WORKFORCE MANAGEMENT MARKET SIZE, BY COMPONENT,
2014–2021 (USD MILLION) 83
TABLE 40 EUROPE: WORKFORCE MANAGEMENT MARKET SIZE, BY SOLUTION,
2014–2021 (USD MILLION) 84
TABLE 41 EUROPE: WORKFORCE MANAGEMENT MARKET SIZE, BY SERVICE,
2014–2021 (USD MILLION) 84
TABLE 42 EUROPE: WORKFORCE MANAGEMENT MARKET SIZE, BY DEPLOYMENT TYPE, 2014–2021 (USD MILLION) 84
TABLE 43 EUROPE: WORKFORCE MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2014–2021 (USD MILLION) 85
TABLE 44 EUROPE: WORKFORCE MANAGEMENT MARKET SIZE, BY VERTICAL,
2014–2021 (USD MILLION) 85
TABLE 45 ASIA-PACIFIC: WORKFORCE MANAGEMENT MARKET SIZE, BY COMPONENT, 2014–2021 (USD MILLION) 87
TABLE 46 ASIA-PACIFIC: WORKFORCE MANAGEMENT MARKET SIZE, BY SOLUTION,
2014–2021 (USD MILLION) 87
TABLE 47 ASIA-PACIFIC: WORKFORCE MANAGEMENT MARKET SIZE, BY SERVICE,
2014–2021 (USD MILLION) 87
TABLE 48 ASIA-PACIFIC: WORKFORCE MANAGEMENT MARKET SIZE, BY DEPLOYMENT TYPE, 2014–2021 (USD MILLION) 88
TABLE 49 ASIA-PACIFIC: WORKFORCE MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2014–2021 (USD MILLION) 88
TABLE 50 ASIA-PACIFIC: WORKFORCE MANAGEMENT MARKET SIZE, BY VERTICAL,
2014–2021 (USD MILLION) 89
TABLE 51 MIDDLE EAST AND AFRICA: WORKFORCE MANAGEMENT MARKET SIZE,
BY COMPONENT, 2014–2021 (USD MILLION) 90
TABLE 52 MIDDLE EAST AND AFRICA: WORKFORCE MANAGEMENT MARKET SIZE,
BY SOLUTION, 2014–2021 (USD MILLION) 90
TABLE 53 MIDDLE EAST AND AFRICA: WORKFORCE MANAGEMENT MARKET SIZE,
BY SERVICE, 2014–2021 (USD MILLION) 90
TABLE 54 MIDDLE EAST AND AFRICA: WORKFORCE MANAGEMENT MARKET SIZE,
BY DEPLOYMENT TYPE, 2014–2021 (USD MILLION) 91
TABLE 55 MIDDLE EAST AND AFRICA: WORKFORCE MANAGEMENT MARKET SIZE,
BY ORGANIZATION SIZE, 2014–2021 (USD MILLION) 91
TABLE 56 MIDDLE EAST AND AFRICA: WORKFORCE MANAGEMENT MARKET SIZE,
BY VERTICAL, 2014–2021 (USD MILLION) 92
TABLE 57 LATIN AMERICA: WORKFORCE MANAGEMENT MARKET SIZE, BY COMPONENT, 2014–2021 (USD MILLION) 92
TABLE 58 LATIN AMERICA: WORKFORCE MANAGEMENT MARKET SIZE, BY SOLUTION,
2014–2021 (USD MILLION) 93
TABLE 59 LATIN AMERICA: WORKFORCE MANAGEMENT MARKET SIZE, BY SERVICE,
2014–2021 (USD MILLION) 93
TABLE 60 LATIN AMERICA: WORKFORCE MANAGEMENT MARKET SIZE, BY DEPLOYMENT TYPE, 2014–2021 (USD MILLION) 94
TABLE 61 LATIN AMERICA: WORKFORCE MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2014–2021 (USD MILLION) 94
TABLE 62 LATIN AMERICA: WORKFORCE MANAGEMENT MARKET SIZE, BY VERTICAL,
2014–2021 (USD MILLION) 94
TABLE 63 NEW PRODUCT LAUNCHES, 2015 –2017 100
TABLE 64 PARTNERSHIPS, AGREEMENTS, AND COLLABORATIONS, 2014–2017 101
TABLE 65 MERGERS AND ACQUISITIONS, 2014 –2017 102
TABLE 66 EXPANSIONS, 2015 –2016 103


LIST OF FIGURES

FIGURE 1 WORKFORCE MANAGEMENT MARKET: RESEARCH DESIGN 17
FIGURE 2 BREAKDOWN OF PRIMARY INTERVIEWS: BY COMPANY, DESIGNATION,
AND REGION 20
FIGURE 3 MARKET SIZE ESTIMATION METHODOLOGY: BOTTOM-UP APPROACH 21
FIGURE 4 MARKET SIZE ESTIMATION METHODOLOGY: TOP-DOWN APPROACH 22
FIGURE 5 MARKET BREAKDOWN AND DATA TRIANGULATION 23
FIGURE 6 THE SERVICES SEGMENT IS EXPECTED TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD 26
FIGURE 7 THE ADOPTION RATE OF WORKFORCE MANAGEMENT SOLUTION IS EXPECTED TO GROW AT A HIGHER CAGR IN SMALL AND MEDIUM ENTERPRISES 26
FIGURE 8 CONSUMER GOODS AND RETAIL VERTICAL SEGMENT IS EXPECTED TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 27
FIGURE 9 SUPPORT AND MAINTENANCE SERVICES SEGMENT IS EXPECTED TO HAVE THE LARGEST MARKET SIZE DURING THE FORECAST PERIOD 27
FIGURE 10 NORTH AMERICA HAS THE LARGEST MARKET SIZE IN THE WORKFORCE MANAGEMENT MARKET FOLLOWED BY EUROPE IN 2016 28
FIGURE 11 POPULARITY OF CLOUD TECHNOLOGIES AND MOBILE APPLICATIONS IS CONTRIBUTING TO THE GROWTH OF THE WORKFORCE MANAGEMENT MARKET 29
FIGURE 12 TIME AND ATTENDANCE SOLUTION AND NORTH AMERICA REGION IS ESTIMATED TO HOLD THE LARGEST MARKET SHARE IN 2016 29
FIGURE 13 WORKFORCE ANALYTICS SOLUTION IS EXPECTED TO GROW AT THE HIGHEST CAGR IN THE WORKFORCE MANAGEMENT MARKET BY 2021 30
FIGURE 14 EUROPE IS EXPECTED TO HOLD THE LARGEST MARKET SIZE BETWEEN
2016 AND 2021 30
FIGURE 15 MIDDLE EAST & AFRICA AND LATIN AMERICA ARE GRADUALLY MOVING TOWARDS GROWTH IN ADOPTING WFM SOLUTIONS 31
FIGURE 16 EVOLUTION OF THE WORKFORCE MANAGEMENT MARKET 33
FIGURE 17 WORKFORCE MANAGEMENT MARKET SEGMENTATION: BY COMPONENT 34
FIGURE 18 WORKFORCE MANAGEMENT MARKET SEGMENTATION: BY SOLUTION 34
FIGURE 19 WORKFORCE MANAGEMENT MARKET SEGMENTATION: BY SERVICE 35
FIGURE 20 WORKFORCE MANAGEMENT MARKET SEGMENTATION: BY ORGANIZATION SIZE 35
FIGURE 21 WORKFORCE MANAGEMENT MARKET SEGMENTATION: BY DEPLOYMENT TYPE 35
FIGURE 22 WORKFORCE MANAGEMENT MARKET SEGMENTATION: BY VERTICAL 36
FIGURE 23 WORKFORCE MANAGEMENT MARKET SEGMENTATION: BY REGION 36
FIGURE 24 WORKFORCE MANAGEMENT MARKET: DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES 37
FIGURE 25 VALUE CHAIN: WORKFORCE MANAGEMENT MARKET 41
FIGURE 26 SERVICES EXPECTED TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD 44
FIGURE 27 WORKFORCE ANALYTICS SEGMENT IS EXPECTED TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 47
FIGURE 28 IMPLEMENTATION SERVICES SEGMENT IS EXPECTED TO GROW AT THE HIGHEST CAGR FROM 2016 TO 2021 55
FIGURE 29 CLOUD DEPLOYMENT TYPE IS EXPECTED TO GROW AT A HIGHER CAGR DURING THE PERIOD 2016–2021 60
FIGURE 30 SMALL AND MEDIUM ENTERPRISES SEGMENT IS EXPECTED TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD 64
FIGURE 31 CONSUMER GOODS AND RETAIL VERTICAL IS EXPECTED TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 68
FIGURE 32 EUROPE IS EXPECTED TO HAVE THE LARGEST MARKET SIZE FOR WFM DURING THE FORECAST PERIOD 78
FIGURE 33 REGIONAL SNAPSHOT: EUROPE IS EMERGING AS A NEW MARKET IN THE WORKFORCE MANAGEMENT MARKET 79
FIGURE 34 NORTH AMERICA: WORKFORCE ANALYTICS DRIVING THE GROWTH OF THE WFM MARKET 80
FIGURE 35 ASIA PACIFIC: WORKFORCE ANALYTICS DRIVING THE GROWTH OF THE WFM MARKET 86
FIGURE 36 COMPANIES ADOPTED NEW PRODUCT LAUNCH AS THE KEY GROWTH STRATEGY
IN 2014– 2017 96
FIGURE 37 PRODUCT OFFERINGS ANALYSIS 98
FIGURE 38 BUSINESS STRATEGIES ANALYSIS 98
FIGURE 39 MARKET EVALUATION FRAMEWORK 99
FIGURE 40 BATTLE FOR MARKET SHARE: NEW PRODUCT LAUNCHES AND PARTNERSHIPS WERE THE KEY STRATEGIES 100
FIGURE 41 GEOGRAPHIC REVENUE MIX OF TOP 5 MARKET PLAYERS 105
FIGURE 42 INTERNATIONAL BUSINESS MACHINES CORPORATION: COMPANY SNAPSHOT 106
FIGURE 43 INTERNATIONAL BUSINESS MACHINES CORPORATION: SWOT ANALYSIS 108
FIGURE 44 ORACLE CORPORATION: COMPANY SNAPSHOT 109
FIGURE 45 ORACLE CORPORATION: SWOT ANALYSIS 111
FIGURE 46 SAP SE: COMPANY SNAPSHOT 112
FIGURE 47 SAP SE: SWOT ANALYSIS 114
FIGURE 48 ADP: COMPANY SNAPSHOT 118
FIGURE 49 ADP: SWOT ANALYSIS 120
FIGURE 50 ULTIMATE SOFTWARE GROUP: COMPANY SNAPSHOT 121
FIGURE 51 ULTIMATE SOFTWARE: SWOT ANALYSIS 123
FIGURE 52 WORKDAY, INC.: COMPANY SNAPSHOT 124
FIGURE 53 VERINT SYSTEMS, INC.: COMPANY SNAPSHOT 126
FIGURE 54 VERINT SYSTEMS INC.: SWOT ANALYSIS 128


【レポートのキーワード】

ワークフォース管理ソリューション、ワークフォース管理サービス、企業、クラウド

★調査レポート[ワークフォース管理ソリューションの世界市場予測(~2021年)] ( Workforce Management Market by Component (Solutions and Services), Deployment (Cloud and On-premises), Organization Size (SMEs and Enterprises), Vertical, and Region - Global Forecast to 2021 / MAM-TC3872) 販売に関する免責事項
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