Operation Business Process as a Service (BPaaS) Market by Process (Order Management as a Service (OMaaS), SCM, Business Process Analytics, Digital Asset Management), Deployment (Hosted, On-Premise) - Global Forecast to 2020

オペレーションBPaaSの世界市場

◆タイトル:Operation Business Process as a Service (BPaaS) Market by Process (Order Management as a Service (OMaaS), SCM, Business Process Analytics, Digital Asset Management), Deployment (Hosted, On-Premise) - Global Forecast to 2020
◆商品コード:MAM-TC-3585
◆調査・発行会社:MarketsandMarkets
◆発行日:2015年7月21日
◆ページ数:149
◆レポート形式:PDF / 英語
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【レポートの概要】

当調査レポートでは、オペレーションBPaaSの世界市場について調査・分析し、エグゼクティブサマリー、市場インサイト、市場概観、プロセス別分析、導入方式別分析、地域別分析、市場規模及び予測、競争状況、関連企業分析などの情報をお届けいたします。

Operation business process as a service (BPaaS) is a form of business process outsourcing (BPO) that is employed through a cloud computing service model. BPaaS and cloud business process management solutions combine traditional BPO solutions with cloud computing technology to deliver value added business outcomes with limited IT infrastructure. These solutions help in managing the fragmented businesses of an enterprise across the regions from a central node, while also ensuring flexibility, in terms of accessibility, deployment, and scalability of the solutions. BPaaS is an outcome of evolution of cloud services that enable the automation of business processes to assure the consistency of business outcomes. The benchmarking criterion of BPaaS and cloud BPM solutions remains an ambiguity amongst organizations due to privacy, security, and compliance concerns; however, enterprises are slowly realizing the benefits of these solutions. This has resulted in the increased application of operation BPaaS solutions across various verticals.

Global adoption trends and pervasiveness across most verticals are clear indications of substantial growth opportunities on the global BPaaS market, as early adopters have realized the various advantages of this cloud-based service. Business process as a service can be further segmented into operation BPaaS, sales BPaaS, human resources BPaaS, finance & accounting BPaaS, marketing BPaaS, and others. Operation BPaaS solutions support organizations across various verticals to effectively create a network amongst employees, partners, distributors, suppliers, and other entities in a business ecosphere and deliver high value process outcomes. Operation BPaaS redefines the traditional business process outsourcing (BPO) solutions by blending it with cloud technology.

In 2015, Accenture lead the global operation BPaaS market, followed by Capgemini, Cognizant, SAP, Genpact, Fujitsu, and others.

The report has been segmented into vertical, deployment model, end user, process, service, and geography. The vertical segment has been further categorized into BFSI, telecommunication & information technology, energy & utility, healthcare, retail & wholesale distribution, transportation & logistics, manufacturing, aerospace & defense, government, and others. The deployment model has been segmented into hosted and on-premises. The end user segment has been categorized into enterprise and small and medium business. The process is bifurcated into five different segments digital asset management, order management, supply chain management, industry operations, business process analytics, and others. Based on service, the market has been segmented into design and consulting, system integration, support and maintenance, and others. The geography segment covers North America, Europe, Asia-Pacific, Middle East and Africa, and Latin America.

【レポートの目次】

1 Introduction (Page No. – 15)
1.1 Objectives of the Study
1.2 Market Segmentation & Coverage
1.3 Stakeholders

2 Research Methodology (Page No. – 17)
2.2 Arriving at the Operation BPaaS Market Size
2.2.1 Top-Down Approach
2.2.2 Bottom-Up Approach
2.2.3 Demand Side Approach
2.2.4 Macro-Indicator-Based Approach
2.3 Assumptions

3 Executive Summary (Page No. – 24)

4 Market Overview (Page No. – 26)
4.1 Introduction
4.2 Comparison With Overall BPaaS (Parent) Market
4.3 Market Drivers and Inhibitors
4.4 Key Market Dynamics
4.5 Demand Side Analysis

5 Operation BPaaS Market, By Vertical (Page No. – 34)
5.1 Introduction
5.2 Demand Side Analysis
5.3 Banking, Financial Services, and Insurance (Bfsi)
5.4 Telecommunication & Information Technology
5.5 Energy & Utilities
5.7 Retail & Wholesale Distribution
5.8 Transportation & Logistics
5.9 Manufacturing
5.10 Aerospace & Defense
5.11 Government
5.12 Sneak View: Global BPaaS Market

6 Operation BPaaS Market, By Deployment Model (Page No. – 49)
6.1 Introduction
6.2 Hosted Deployment Model
6.3 On-Premise Deployment Model
6.4 Sneak View: Global BPaaS Market

7 Operation BPaaS Market, By End User (Page No. – 54)
7.1 Introduction
7.2 Enterprise
7.3 Small and Medium Business
7.4 Sneak View: Global BPaaS Market

8 Operation BPaaS Market, By Process (Page No. – 59)
8.1 Introduction
8.2 Operation BPaaS Process Segments: Comparison With Parent Market
8.3 Digital Asset Management
8.4 Order Management as A Service
8.5 Supply Chain Management
8.6 Industry Operations
8.7 Business Process Analytics

9 Operation BPaaS Market, By Service (Page No. – 67)
9.1 Introduction
9.2 Operation BPaaS Services Segments: Comparison With Parent Market
9.4 System Integration
9.5 Support and Maintenance

10 Operation BPaaS Market, By Geography (Page No. – 73)
10.1 Introduction
10.2 North America (NA)
10.2.1 By Vertical
10.2.2 By Deployment Model
10.2.3 By End-User
10.2.4 By Process
10.2.5 By Service
10.3 Europe
10.3.1 By Vertical
10.3.2 By Deployment Model
10.3.3 By End-User
10.3.4 By Process
10.3.5 By Service
10.4 Asia-Pacific (APAC)
10.4.1 By Vertical
10.4.2 By Deployment Model
10.4.3 By End-User
10.4.4 By Process
10.4.5 By Service
10.5 Middle East and Africa (MEA)
10.5.1 By Vertical
10.5.2 By Deployment Model
10.5.3 By End-User
10.5.4 By Process
10.5.5 By Service
10.6 Latin America (LA)
10.6.1 By Vertical
10.6.2 By Deployment Model
10.6.3 By End-User
10.6.4 By Process
10.6.5 By Service

11 Operation BPaaS Market: Competitive Landscape (Page No. – 113)
11.1 Key Customers
11.2 Mergers & Acquisitions
11.3 Joint Ventures
11.4 Strategic Alliances

12 Global Operation BPaaS, By Company (Page No. – 116)
(Overview, Financials, Products & Services, Strategy, and Developments)*
12.1 Accenture
12.2 Cognizant
12.3 Capgemini
12.4 CSC (Computer Sciences Corporation)
12.5 Genpact
12.6 Fujitsu
12.7 IBM
12.8 Oracle
12.9 SAP
12.10 Cisco
12.11 CA Technologies
12.12 Wipro Ltd.
12.13 Infosys
12.14 Tata Consultancy Services (TCS)

*Details on Overview, Financials, Product & Services, Strategy, and Developments Might Not Be Captured in Case of Unlisted Companies.

13 Appendix (Page No. – 145)
13.1 Customization Options
13.1.1 Operation BPaaS: Process Data
13.1.2 Regulatory Framework
13.1.3 Operations BPaaS: Verticals Data
13.1.4 Impact Analysis
13.1.5 Historical Data and Trends
13.2 Introducing RT: Real Time Market Intelligence
13.2.1 Features and Benefits of Rt
13.3 Related Reports

List of Tables (103 Tables)

Table 1 Operation BPaaS Peer Market Size, 2014 ($Million)
Table 2 Operation BPaaS Vertical Market Size, 2014 ($Million)
Table 3 Operation BPaaS Market: Macroindicators, By Geography, 2014 ($Million)
Table 4 Market Comparison With Parent Market, 2013–2020 ($Million)
Table 5 Market Drivers and Inhibitors
Table 6 Operation BPaaS Market, By Vertical, 2013-2020 ($Million)
Table 7 Operation BPaaS Hosted Deployment Model Market, By Geography, 2013-2020 ($Million)
Table 8 Market By End-User, 2013-2020 ($Million)
Table 9 Market By Process, 2013-2020 ($Million)
Table 10 Market By Service, 2014-2020 ($Million)
Table 11 Market By Geography, 2013-2020 ($Million)
Table 12 Comparison With Parent Market, 2013-2020 ($Million)
Table 13 Operation BPaaS Market, By Vertical, 2013- 2020 ($Million)
Table 14 ICT Expenditure Comparison: Overall and Banking, Financial Services & Insurance, 2013-2020 ($Million)
Table 15 ICT Expenditure Comparison: Overall and Telecom & It, 2013-2020 ($Million)
Table 16 ICT Expenditure Comparison: Overall and Energy & Utilities, 2013-2020 ($Million)
Table 17 ICT Expenditure Comparison: Overall and Healthcare, 2013-2020 ($Million)
Table 18 ICT Expenditure Comparison: Overall and Retail & Wholesale Distribution, 2013-2020 ($Million)
Table 19 ICT Expenditure Comparison: Overall and Transportation & Logistics, 2013-2020 ($Million)
Table 20 ICT Expenditure Comparison: Overall and Manufacturing, 2013-2020 ($Million)
Table 21 ICT Expenditure Comparison: Overall and Aerospace & Defense, 2013-2020 ($Million)
Table 22 ICT Expenditure Comparison: Overall and Government, 2013-2020 ($Million)
Table 23 Operation BPaaS Market in BFSI, By Geography, 2013-2020 ($Million)
Table 24 Operation BPaaS Market in Telecommunication & Information Technology, By Geography, 2013-2020 ($Million)
Table 25 Operation BPaaS Market in Energy & Utilities, By Geography, 2013-2020 ($Million)
Table 26 Operation BPaaS Market in Healthcare, By Geography, 2013-2020 ($Million)
Table 27 Operation BPaaS Market in Retail & Wholesale Distribution, By Geography, 2013-2020 ($Million)
Table 28 Operation BPaaS Market in Transportation & Logistics, By Geography, 2013-2020 ($Million)
Table 29 Operation BPaaS Market in Manufacturing, By Geography, 2013-2020 ($Million)
Table 30 Operation BPaaS Market in Aerospace & Defense, By Geography, 2013-2020 ($Million)
Table 31 Operation BPaaS Market in Government, By Geography, 2013-2020 ($Million)
Table 32 Global Operation BPaaS Market, By Vertical, 2014 ($Million)
Table 33 Operation BPaaS Market, By Deployment Model, 2013-2020 ($Million)
Table 34 Operation BPaaS in Hosted Deployment Model, By Geography, 2013-2020 ($Million)
Table 35 Operation BPaaS in On-Premise Deployment Model, By Geography,2013-2020 ($Million)
Table 36 Operation BPaaS Market, By Deployment Model, 2014 ($Million)
Table 37 Operation BPaaS Market, By End-User, 2013-2020 ($Million)
Table 38 Operation BPaaS in Enterprise, By Geography,2013-2020 ($Million)
Table 39 Operation BPaaS in Small and Medium Business, By Geography, 2013-2020 ($Million)
Table 40 BPaaS Market, By End-User, 2014 ($Million)
Table 41 Operation BPaaS Market, By Process, 2013-2020 ($Million)
Table 42 Operation BPaaS Market, Process Comparison With Parent Market, 2013–2020 ($Million)
Table 43 Operation BPaaS Market in Digital Asset Management, By Geography, 2013-2020 ($Million)
Table 44 Operation BPaaS Market in Order Management as A Service, By Geography, 2013-2020 ($Million)
Table 45 Operation BPaaS Market in Supply Chain Management, By Geography, 2013-2020 ($Million)
Table 46 Operation BPaaS Market in Industry Operations,By Geography, 2013-2020 ($Million)
Table 47 Operation BPaaS Market in Business Process Analytics, By Geography,2013-2020 ($Million)
Table 48 Operation BPaaS Market, By Service, 2013-2020 ($Million)
Table 49 Operation BPaaS Market: Services Comparison With Parent Market, 2013–2020 ($Million)
Table 50 Operation BPaaS Market in Design and Consulting Services, By Geography, 2013-2020 ($Million)
Table 51 Operation BPaaS Market in System Integration, By Geography,2013-2020 ($Million)
Table 52 Operation BPaaS Market in Support and Maintenance, By Geography, 2013-2020 ($Million)
Table 53 Operation BPaaS Market, By Geography, 2013-2020 ($Million)
Table 54 North America Market, By Vertical, 2013–2020 ($Million)
Table 55 North America Market, By Deployment Model, 2013–2020 ($Million)
Table 56 North America Market, By End-User, 2013–2020 ($Million)
Table 57 North America Market, By Process, 2013–2020 ($Million)
Table 58 North America Market, By Service, 2013–2020 ($Million)
Table 59 Europe Market, By Vertical, 2013–2020 ($Million)
Table 60 Europe Market, By Deployment Model, 2013–2020 ($Million)
Table 61 Europe Market, By End-User, 2013–2020 ($Million)
Table 62 Europe Market, By Process, 2013–2020 ($Million)
Table 63 Europe Market, By Service, 2013–2020 ($Million)
Table 64 Asia-Pacific Market, By Vertical, 2013–2020 ($Million)
Table 65 Asia-Pacific Market, By Deployment Model, 2013–2020 ($Million)
Table 66 Asia-Pacific Market, By End-User, 2013–2020 ($Million)
Table 67 Asia-Pacific Market, By Process, 2013–2020 ($Million)
Table 68 Asia-Pacific Market, By Service, 2013–2020 ($Million)
Table 69 Middle East and Africa Market, By Vertical, 2013–2020 ($Million)
Table 70 Middle East and Africa Market, By Deployment Model, 2013–2020 ($Million)
Table 71 Middle East and Africa Market, By End-User, 2013–2020 ($Million)
Table 72 Middle East and Africa Market, By Process, 2013–2020 ($Million)
Table 73 Middle East and Africa Market, By Service, 2013–2020 ($Million)
Table 74 Latin America Market, By Vertical, 2013–2020 ($Million)
Table 75 Latin America Market, By Deployment Model 2013–2020 ($Million)
Table 76 Latin America Market, By End-User, 2013–2020 ($Million)
Table 77 Latin America Market, By Process, 2013–2020 ($Million)
Table 78 Latin America Market, By Service, 2013–2020 ($Million)
Table 79 Global Operation BPaaS Market: Mergers & Acquisitions
Table 80 Global Operation BPaaS: Joint Ventures
Table 81 Global Operation BPaaS: Strategic Alliances
Table 82 Accenture: Recent Developments
Table 83 Accenture: Key Financials, 2011–2014 ($Million)
Table 84 Cognizant: Recent Developments
Table 85 Cognizant: Key Financials, 2011– 2014 ($Million)
Table 86 Capgemini: Recent Developments
Table 87 Capgemini: Key Financials, 2011–2014 ($Million)
Table 88 Computer Sciences Corporation: Recent Developments
Table 89 Computer Sciences Corporation: Key Financials, 2011– 2014 ($Million)
Table 90 Genpact: Recent Developments
Table 91 Fujitsu: Recent Developments
Table 92 Fujitsu: Key Financials, 2011 – 2014 ($Million)
Table 93 IBM: Key Financials, 2012-2013($Million)
Table 94 IBM: Net Sales, By Geographical Segment, 2009–2013 ($Million)
Table 95 IBM: Recent Developments
Table 96 Oracle: Key Financials, 2011–2014 ($Million)
Table 97 Oracle: Product & Service Offerings
Table 98 SAP SE: Key Financials, 2011–2014 ($Million)
Table 99 Cisco, Inc.: Key Financials, 2011–2014 ($Million)
Table 100 CA Technologies, Inc.: Key Financials, 2011–2014 ($Million)
Table 101 Wipro Ltd.: Key Financials, 2011–2014 ($Million)
Table 102 Infosys: Key Financials, 2011–2014 ($Million)
Table 103 TCS: Key Financials, 2011–2014 ($Million)

List of Figure (99 Figures)

Figure 1 Global Operation Business Process as A Service Market: Segmentation & Coverage
Figure 2 Global Operation BPaaS Market: Integrated Ecosystem
Figure 3 Top-Down Approach
Figure 4 Bottom-Up Approach
Figure 5 Demand Side Approach
Figure 6 Macro-Indicator-Based Approach
Figure 7 Operation BPaaS Market: Snapshot
Figure 8 Global Operation BPaaS Market: Growth Aspects
Figure 9 Top 3 Verticals, 2014 & 2020 ($Million)
Figure 10 Market By Deployment Model, 2014 & 2020 ($Million)
Figure 11 Market By End-User, 2014 & 2020 ($Million)
Figure 12 Operation BPaaS Process Market, By Geography, 2014 ($Million)
Figure 13 Operation BPaaS Services Market, By Geography, 2014 ($Million)
Figure 14 Operation BPaaS Market: By Vertical Scenario
Figure 15 Global Operation BPaaS Market, By Vertical, 2014 & 2020 ($Million)
Figure 16 Operation BPaaS Market in BFSI, By Geography, 2014 & 2020 ($Million)
Figure 17 Operation BPaaS Market in Telecommunication & Information Technology, By Geography, 2014 & 2020 ($Million)
Figure 18 Operation BPaaS Market in Energy & Utilities, By Geography, 2014 & 2020 ($Million)
Figure 19 Operation BPaaS Market in Healthcare, By Geography, 2014 & 2020 ($Million)
Figure 20 Operation BPaaS Market in Healthcare, By Geography, 2014 & 2020 ($Million)
Figure 21 Operation BPaaS Market in Transportation & Logistics, By Geography, 2014 & 2020 ($Million)
Figure 22 Operation BPaaS Market in Manufacturing, By Geography, 2014 & 2020 ($Million)
Figure 23 Operation BPaaS Market in Aerospace & Defense, By Geography, 2014 & 2020 ($Million)
Figure 24 Operation BPaaS Market in Government, By Geography, 2014 & 2020 ($Million)
Figure 25 Global BPaaS Market, By Vertical, 2014 ($Million)
Figure 26 Operation BPaaS Market, By Deployment Model, 2014 & 2020 ($Million)
Figure 27 Operation BPaaS Market in Hosted Deployment Model, By Geography, 2014 & 2020 ($Million)
Figure 28 Operation BPaaS Market in On-Premise Deployment Model, By Geography, 2014 & 2020 ($Million)
Figure 29 Operation BPaaS Market, By Deployment Model, 2014 ($Million)
Figure 30 Operation BPaaS Market, By End-User, 2014 & 2020 ($Million)
Figure 31 Operation BPaaS Market in Enterprise, By Geography, 2014 & 2020 ($Million)
Figure 32 Operation BPaaS Market in Small and Medium Business, By Geography, 2014 & 2020 ($Million)
Figure 33 BPaaS Market, By End-User, 2014 ($Million)
Figure 34 Operation BPaaS Market: By Process, 2014 & 2020 ($Million)
Figure 35 Operation BPaaS Market: Process Comparison With Parent Market, 2013–2020 ($Million)
Figure 36 Operation BPaaS Market in Digital Asset Management, By Geography, 2014 & 2020 ($Million)
Figure 37 Operation BPaaS Market in Order Management as A Service, By Geography, 2014 & 2020 ($Million)
Figure 38 Operation BPaaS Market in Supply Chain Management, By Geography, 2014 & 2020 ($Million)
Figure 39 Operation BPaaS Market in Industry Operations, By Geography,2014 & 2020 ($Million)
Figure 40 Operation BPaaS Market in Business Process Analytics,By Geography, 2014 & 2020 ($Million)
Figure 41 Operation BPaaS Market, By Service, 2014 & 2020 ($Million)
Figure 42 Operation BPaaS Market: Services Comparison With Parent Market, 2013–2020 ($Million)
Figure 43 Operation BPaaS Market in Design and Consulting, By Geography, 2014 & 2020 ($Million)
Figure 44 Operation BPaaS Market in System Integration, By Geography, 2014 & 2020 ($Million)
Figure 45 Operation BPaaS Market in Support and Maintenance, By Geography, 2014 & 2020 ($Million)
Figure 46 North America Market Overview, 2014 & 2020 ($Million)
Figure 47 North America Market, Top 3 Verticals, 2014 & 2020 ($Million)
Figure 48 North America Market, By Deployment Model, 2013–2020 ($Million)
Figure 49 North America Market, By Deployment Model, 2014 & 2020 ($Million)
Figure 50 North America Market, By End-User 2013–2020 ($Million)
Figure 51 North America Market, By End-User, 2014 & 2020 ($Million)
Figure 52 North America Market, By Process, 2014 & 2020 ($Million)
Figure 53 North America Market, By Process, 2014 & 2020 (%)
Figure 54 North America Market, By Service 2014 & 2020 ($Million)
Figure 55 North America Market, By Services, 2014 & 2020 (%)
Figure 56 Europe Market Overview, 2014 & 2020 ($Million)
Figure 57 Europe Market, By Vertical, 2013–2020 ($Million)
Figure 58 Europe Market, Top 3 Verticals, 2014 & 2020 ($Million)
Figure 59 Europe Market, By Deployment Model, 2013–2020 ($Million)
Figure 60 Europe Market, By Deployment Model, 2014 & 2020 ($Million)
Figure 61 Europe Market, By End-User, 2013–2020 ($Million)
Figure 62 Europe Market, By End-User, 2014 & 2020 ($Million)
Figure 63 Europe Market, By Process, 2014 & 2020 ($Million)
Figure 64 Europe Market, By Process, 2014 & 2020 (%)
Figure 65 Europe Market, By Service, 2014 & 2020 ($Million)
Figure 66 Europe Market, By Service, 2014 & 2020 (%)
Figure 67 Asia-Pacific Market Overview, 2014 & 2020 ($Million)
Figure 68 Asia-Pacific Market, By Vertical, 2013–2020 ($Million)
Figure 69 Asia-Pacific Market, Top 3 Verticals, 2014 & 2020 ($Million)
Figure 70 Asia-Pacific Market, By Deployment Model, 2013–2020 ($Million)
Figure 71 Asia-Pacific Market, By Deployment Model , 2014 & 2020 ($Million)
Figure 72 Asia-Pacific Market, By End-User, 2013–2020 ($Million)
Figure 73 Asia-Pacific Market, By End-User, 2014 & 2020 ($Million)
Figure 74 Asia-Pacific Market, By Process, 2014 & 2020 ($Million)
Figure 75 Asia Pacific Market, By Process, 2014 & 2020 (%)
Figure 76 Asia-Pacific Market, By Service, 2014 & 2020 ($Million)
Figure 77 Europe Market, By Service, 2014 & 2020 (%)
Figure 78 Middle East and Africa Market Overview, 2014 & 2020 ($Million)
Figure 79 Middle East and Africa Market, By Vertical, 2013–2020 ($Million)
Figure 80 Middle East and Africa Market, Top 3 Verticals, 2014 & 2020 ($Million)
Figure 81 Middle East and Africa Market, By Deployment Model 2013–2020 ($Million)
Figure 82 Middle East and Africa Market, By Deployment Model , 2014 & 2020 ($Million)
Figure 83 Middle East and Africa Market, By End-User, 2013–2020 ($Million)
Figure 84 Middle East and Africa Market, By End-User, 2014 & 2020 ($Million)
Figure 85 Middle East and Africa Market, By Process, 2014 & 2020 ($Million)
Figure 86 Middle East and Africa Market, By Process, 2014 & 2020 (%)
Figure 87 Middle East and Africa Market, By Service, 2014 & 2020 ($Million)
Figure 88 Middle East and Africa Market, By Service , 2014 & 2020 (%)
Figure 89 Latin America Market Overview, 2014 & 2020 ($Million)
Figure 90 Latin America Market, By Vertical, 2013–2020 ($Million)
Figure 91 Latin America Market, Top 3 Verticals 2014 & 2020 ($Million)
Figure 92 Latin America Market, By Deployment Model 2013–2020 ($Million)
Figure 93 Latin America Market, By Deployment Model , 2014 & 2020 ($Million)
Figure 94 Latin America Market, By End-User, 2013–2020 ($Million)
Figure 95 Latin America Market, By End-User, 2014 & 2020 ($Million)
Figure 96 Latin America Market, By Process, 2014 & 2020 ($Million)
Figure 97 Latin America Market, By Process, 2014 & 2020 (%)
Figure 98 Latin America Market, By Service, 2014 & 2020 ($Million)
Figure 99 Latin America Market, By Service, 2014 & 2020 (%)

【レポートのキーワード】

オペレーションBPaaS、ビジネスプロセス、クラウドサービス、注文管理、SCM、ビジネスプロセス分析、デジタルアセット管理、ビジネスプロセスアウトソーシング(BPO)、ITサービス

★調査レポート[オペレーションBPaaSの世界市場] ( Operation Business Process as a Service (BPaaS) Market by Process (Order Management as a Service (OMaaS), SCM, Business Process Analytics, Digital Asset Management), Deployment (Hosted, On-Premise) - Global Forecast to 2020 / MAM-TC-3585) 販売に関する免責事項
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