GLOBAL OPERATION BUSINESS PROCESS AS A SERVICE (BPAAS) MARKET By Process (Order Management as a Service (OMaaS), SCM, Business Process Analytics, Digital Asset Management), by Deployment (Hosted, On-Premise – Trends & Forecast to 2020

オペレーション業務BPaaS(クラウド型ビジネスプロセスサービス)の世界市場

◆タイトル:GLOBAL OPERATION BUSINESS PROCESS AS A SERVICE (BPAAS) MARKET By Process (Order Management as a Service (OMaaS), SCM, Business Process Analytics, Digital Asset Management), by Deployment (Hosted, On-Premise – Trends & Forecast to 2020
◆商品コード:MMM-OP-1000
◆調査・発行会社:MarketsandMarkets
◆発行日:2015年3月30日
◆ページ数:171
◆レポート形式:PDF / 英語
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【レポートの概要】

当調査レポートでは、オペレーション業務BPaaS(クラウド型ビジネスプロセスサービス)の世界市場について調査・分析し、エグゼクティブサマリー、市場概観、成長要因・阻害要因、業務プロセス別分析、導入形態別分析、地域別分析、市場規模及び予測、競争状況、関連企業分析などの情報をお届けいたします。

Operation BPaaS is a part of Business Process as a Service (BPaaS), which assists companies in outsourcing their operational activities. BPaaS is delivered based on a cloud services model, wherein the different cloud services include Software as a Service (SaaS), Platform as a Service (PaaS), and Infrastructure as a Service (IaaS). BPaaS is highly service-oriented and has well-defined interfaces. Furthermore, BPaaS services are capable of leveraging automation, standardization, and repeatability, thereby enabling consistent delivery of services.

The global operation BPaaS market has been broadly segmented on the basis of industry vertical, process, service, end-user, deployment model, and geography. On the basis of geography, the global operation BPaaS market has been segmented into North America, Europe, Latin America, Asia-Pacific, and Middle East & Africa. On the basis of process, the market has been segmented into order management, supply chain management, business process analytics, industry operations, and digital asset management. On the basis of services, the market has been segmented into design and consulting, system integration, and support and maintenance. On the basis of industry vertical, the market has been further segmented into Banking, Financial Services, and Insurance (BFSI); retail and wholesale distribution; energy and utilities; government; manufacturing; transportation and logistics; telecommunication and Information Technology (IT); and aerospace and defense. On the basis of deployment, the market has been segmented into hosted and on premise, and on the basis of end-users, into large enterprises and small medium businesses.

Among the regions considered for the market analysis, North America is dominating the global market, mainly owing to the technological advancements in the region, followed by Europe. However, APAC is projected to be the fastest-growing segment in the global operation BPaaS market. North America had the highest ICT expenditure of $1,185,612 million in 2014, followed by Europe, where total ICT expenditure was $1,153,114 million.

As of 2014, the global operation BPaaS is dominated by Accenture, Cognizant, Capgemini, SAP, IBM, and Fujitsu, among others. New product launches, partnerships, acquisitions, and collaborations are the major strategies adopted by the key players to achieve growth in the global operation BPaaS market.

Reasons to Buy the Report:
From an insight perspective, this research report has focused on various levels of analysis—industry analysis (industry trends, and PEST analysis), market share analysis of top players, supply chain analysis, and company profiles, which together comprise and discuss the basic views on the competitive landscape; emerging and high-growth segments of the market; high-growth regions and their respective regulatory policies; government initiatives; and market drivers, restraints, and opportunities.

The report will enrich both established firms as well as new entrants/smaller firms to gauge the pulse of the market, which in turn will help the firms in garnering a greater market share. Firms purchasing the report could use any one or combination of the below mentioned five strategies (market penetration, product development/innovation, market development, market diversification, and competitive assessment) for strengthening their market share.

The report provides insights on the following pointers:

• Market Penetration: Comprehensive information on operation BPaaS solutions offered by the top players of the market
• Product Development/Innovation: Detailed insights on upcoming technologies, research & development activities, and new product launches in the global operation BPaaS market
• Market Development: Comprehensive information about lucrative emerging markets. The report analyzes the markets for various global operation BPaaS solutions and services across geographies
• Market Diversification: Exhaustive information about new products, untapped geographies, recent developments, and investments in the global operation BPaaS market
• Competitive Assessment: In-depth assessment of market shares, strategies, products, and manufacturing capabilities of the leading players in the global operation BPaaS market

【レポートの目次】

TABLE OF CONTENTS
1 INTRODUCTION 16
1.1 OBJECTIVES OF THE STUDY 16
1.2 MARKET SEGMENTATION & COVERAGE 17
1.3 STAKEHOLDERS 17

2 RESEARCH METHODOLOGY 18
2.1 INTEGRATED ECOSYSTEM OF OPERATION BUSINESS PROCESS AS A SERVICE MARKET 19
2.2 ARRIVING AT THE OPERATION BUSINESS PROCESS AS A SERVICE MARKET SIZE 20
2.2.1 TOP-DOWN APPROACH 21
2.2.2 BOTTOM-UP APPROACH 22
2.2.3 DEMAND SIDE APPROACH 23
2.2.4 MACROINDICATOR-BASED APPROACH 24
2.3 ASSUMPTIONS 25

3 EXECUTIVE SUMMARY 26

4 MARKET OVERVIEW 28
4.1 INTRODUCTION 28
4.2 GLOBAL OPERATION BPAAS MARKET: COMPARISON WITH PARENT MARKET 29
4.3 MARKET DRIVERS AND INHIBITORS 30
4.4 KEY MARKET DYNAMICS 31
4.5 DEMAND SIDE ANALYSIS 36

5 OPERATION BPAAS MARKET, BY VERTICAL 38
5.1 INTRODUCTION 39
5.2 DEMAND SIDE ANALYSIS 41
5.3 GLOBAL OPERATION BPAAS MARKET IN BFSI, BY GEOGRAPHY 47
5.4 GLOBAL OPERATION BPAAS MARKET IN TELECOMMUNICATION & INFORMATION TECHNOLOGY, BY GEOGRAPHY 48
5.5 GLOBAL OPERATION BPAAS MARKET IN ENERGY & UTILITIES, BY GEOGRAPHY 49
5.6 GLOBAL OPERATION BPAAS MARKET IN HEALTHCARE, BY GEOGRAPHY 50
5.7 GLOBAL OPERATION BPAAS MARKET IN RETAIL & WHOLESALE DISTRIBUTION,
BY GEOGRAPHY 51
5.8 GLOBAL OPERATION BPAAS MARKET IN TRANSPORTATION & LOGISTICS,
BY GEOGRAPHY 52
5.9 GLOBAL OPERATION BPAAS MARKET IN MANUFACTURING, BY GEOGRAPHY 53
5.10 GLOBAL OPERATION BPAAS MARKET IN AEROSPACE & DEFENSE, BY GEOGRAPHY 54
5.11 GLOBAL OPERATION BPAAS GOVERNMENT, BY GEOGRAPHY 55
5.12 SNEAK VIEW: GLOBAL BPAAS MARKET, BY VERTICAL 56

6 OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL 58
6.1 INTRODUCTION 59
6.2 GLOBAL OPERATION BPAAS IN HOSTED DEPLOYMENT MODEL, BY GEOGRAPHY 60
6.3 GLOBAL OPERATION BPAAS MARKET IN ON-PREMISE DEPLOYMENT MODEL,
BY GEOGRAPHY 61
6.4 SNEAK VIEW: GLOBAL BPAAS MARKET, BY DEPLOYMENT MODEL 62

7 OPERATION BPAAS MARKET, BY END USER 64
7.1 INTRODUCTION 65
7.2 GLOBAL OPERATION BPAAS IN ENTERPRISE, BY GEOGRAPHY 66
7.3 GLOBAL OPERATION BPAAS MARKET IN SMALL AND MEDIUM BUSINESS,
BY GEOGRAPHY 67
7.4 SNEAK VIEW: GLOBAL BPAAS MARKET, BY END-USERS MODEL 68

8 OPERATION BPAAS MARKET, BY PROCESS 70
8.1 INTRODUCTION 71
8.2 GLOBAL OPERATION BPAAS PROCESS SEGMENTS: COMPARISON WITH PARENT MARKET 72
8.3 GLOBAL OPERATION BPAAS MARKET IN DIGITAL ASSET MANAGEMENT, BY GEOGRAPHY 73
8.4 GLOBAL OPERATION BPAAS MARKET IN ORDER MANAGEMENT AS A SERVICE, BY GEOGRAPHY 74
8.5 GLOBAL OPERATION BPAAS MARKET IN SUPPLY CHAIN MANAGEMENT, BY GEOGRAPHY 75
8.6 GLOBAL OPERATION BPAAS MARKET IN INDUSTRY OPERATIONS, BY GEOGRAPHY 76
8.7 GLOBAL OPERATION BPAAS MARKET IN BUSINESS PROCESS ANALYTICS,
BY GEOGRAPHY 77

9 OPERATION BPAAS MARKET, BY SERVICE 78
9.1 INTRODUCTION 79
9.2 GLOBAL OPERATION BPAAS SERVICES SEGMENTS: COMPARISON WITH PARENT MARKET 80
9.3 GLOBAL OPERATION BPAAS MARKET IN DESIGN AND CONSULTING, BY GEOGRAPHY 81
9.4 GLOBAL OPERATION BPAAS MARKET IN SYSTEM INTEGRATION, BY GEOGRAPHY 82
9.5 GLOBAL OPERATION BPAAS MARKET IN SUPPORT AND MAINTENANCE, BY GEOGRAPHY 83

10 OPERATION BPAAS MARKET, BY GEOGRAPHY 84
10.1 INTRODUCTION 85
10.2 NORTH AMERICA (NA) OPERATION BPAAS MARKET 86
10.2.1 NORTH AMERICA OPERATION BPAAS MARKET, BY VERTICAL 87
10.2.2 NORTH AMERICA OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL 89
10.2.3 NORTH AMERICA OPERATION BPAAS MARKET, BY END-USER 90
10.2.4 NORTH AMERICA OPERATION BPAAS MARKET, BY PROCESS 92
10.2.5 NORTH AMERICA OPERATION BPAAS MARKET, BY SERVICE 93
10.3 EUROPE OPERATION BPAAS MARKET 95
10.3.1 EUROPE OPERATION BPAAS MARKET, BY VERTICAL 96
10.3.2 EUROPE OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL 98
10.3.3 EUROPE OPERATION BPAAS MARKET, BY END-USER 100
10.3.4 EUROPE OPERATION BPAAS MARKET, BY PROCESS 101
10.3.5 EUROPE OPERATION BPAAS MARKET, BY SERVICE 103
10.4 ASIA-PACIFIC (APAC) OPERATION BPAAS MARKET 105
10.4.1 ASIA-PACIFIC OPERATION BPAAS MARKET, BY VERTICAL 106
10.4.2 ASIA-PACIFIC OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL 108
10.4.3 ASIA-PACIFIC OPERATION BPAAS MARKET, BY END-USER 109
10.4.4 ASIA-PACIFIC OPERATION BPAAS MARKET, BY PROCESS 110
10.4.5 ASIA-PACIFIC OPERATION BPAAS MARKET, BY SERVICE 112
10.5 MIDDLE EAST AND AFRICA (MEA) OPERATION BPAAS MARKET 114
10.5.1 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY VERTICAL 115
10.5.2 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL 117
10.5.3 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY END-USER 118
10.5.4 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY PROCESS 120
10.5.5 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY SERVICE 121
10.6 LATIN AMERICA (LA) OPERATION BPAAS MARKET 123
10.6.1 LATIN AMERICA OPERATION BPAAS MARKET, BY VERTICAL 124
10.6.2 LATIN AMERICA OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL 126
10.6.3 LATIN AMERICA OPERATION BPAAS MARKET, BY END-USER 127
10.6.4 LATIN AMERICA OPERATION BPAAS MARKET, BY PROCESS 129
10.6.5 LATIN AMERICA OPERATION BPAAS MARKET, BY SERVICE 130

11 OPERATION BPAAS MARKET: COMPETITIVE LANDSCAPE 132
11.1 KEY CUSTOMERS 132
11.2 MERGERS & ACQUISITIONS 132
11.3 JOINT VENTURES 135
11.4 GLOBAL ALLIANCE 135

12 GLOBAL OPERATION BPAAS, BY COMPANY 136
(Overview, Financials, Products & Services, Strategy, and Developments)*
12.1 ACCENTURE 136
12.2 COGNIZANT 139
12.3 CAPGEMINI 141
12.4 CSC (COMPUTER SCIENCES CORPORATION) 143
12.5 GENPACT 145
12.6 FUJITSU 147
12.7 IBM 149
12.8 ORACLE 152
12.9 SAP 154
12.10 CISCO 157
12.11 CA TECHNOLOGIES 159
12.12 WIPRO LTD. 162
12.13 INFOSYS 164
12.14 TATA CONSULTANCY SERVICES (TCS) 166
*Details on overview, financials, product & services, strategy, and developments might not be captured in case of unlisted company

13 APPENDIX 168
13.1 CUSTOMIZATION OPTIONS 168
13.1.1 OPERATION BPAAS: PROCESS DATA 168
13.1.2 REGULATORY FRAMEWORK 168
13.1.3 OPERATIONS BPAAS: VERTICALS DATA 168
13.1.4 IMPACT ANALYSIS 168
13.1.5 HISTORICAL DATA AND TRENDS 168
13.2 RELATED REPORTS 169
13.3 INTRODUCING RT: REAL TIME MARKET INTELLIGENCE 170
13.4 FEATURES AND BENEFITS OF RT 170

LIST OF TABLES

TABLE 1 GLOBAL OPERATION BPAAS PEER MARKET SIZE, 2014 (USD MN) 21
TABLE 2 GLOBAL OPERATION BPAAS VERTICAL MARKET SIZE, 2014 (USD MN) 23
TABLE 3 GLOBAL OPERATION BPAAS MARKET: MACROINDICATORS, BY GEOGRAPHY,
2014 (USD MN) 25
TABLE 4 GLOBAL OPERATION BPAAS MARKET: COMPARISON WITH PARENT MARKET,
2014–2020 (USD MN) 30
TABLE 5 GLOBAL OPERATION BPAAS MARKET: DRIVERS AND INHIBITORS 30
TABLE 6 GLOBAL OPERATION BPAAS MARKET, BY VERTICAL, 2014-2020 (USD MN) 32
TABLE 7 GLOBAL OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL, 2014-2020 (USD MN) 33
TABLE 8 GLOBAL OPERATION BPAAS MARKET, BY END-USER, 2014-2020 (USD MN) 33
TABLE 9 GLOBAL OPERATION BPAAS MARKET, BY PROCESS, 2014-2020 (USD MN) 34
TABLE 10 GLOBAL OPERATION BPAAS MARKET, BY SERVICE, 2014-2020 (USD MN) 35
TABLE 11 GLOBAL OPERATION BPAAS MARKET, BY GEOGRAPHY, 2014-2020 36
TABLE 12 GLOBAL OPERATION BPAAS MARKET: COMPARISON WITH PARENT MARKET,
2014-2020 (USD MN) 37
TABLE 13 GLOBAL OPERATION BPAAS MARKET, BY VERTICAL, 2014 & 2020 (USD MN) 40
TABLE 14 BANKING, FINANCIAL SERVICES AND INSURANCE 41
TABLE 15 TELECOMMUNICATION & INFORMATION TECHNOLOGY 42
TABLE 16 ENERGY & UTILITIES 42
TABLE 17 HEALTHCARE 43
TABLE 18 RETAIL & WHOLESALE DISTRIBUTION 43
TABLE 19 TRANSPORTATION & LOGISTICS 44
TABLE 20 MANUFACTURING 45
TABLE 21 AEROSPACE & DEFENSE 46
TABLE 22 GOVERNMENT 46
TABLE 23 GLOBAL OPERATION BPAAS MARKET IN BFSI, BY GEOGRAPHY, 2014-2020 (USD MN) 48
TABLE 24 GLOBAL OPERATION BPAAS MARKET IN TELECOMMUNICATION & INFORMATION TECHNOLOGY, BY GEOGRAPHY, 2014-2020 (USD MN) 49
TABLE 25 GLOBAL OPERATION BPAAS MARKET IN ENERGY & UTILITIES, BY GEOGRAPHY,
2014-2020 (USD MN) 50
TABLE 26 GLOBAL OPERATION BPAAS MARKET IN HEALTHCARE, BY GEOGRAPHY,
2014-2020 (USD MN) 51
TABLE 27 GLOBAL OPERATION BPAAS MARKET IN RETAIL & WHOLESALE DISTRIBUTION,
BY GEOGRAPHY, 2014-2020 (USD MN) 52
TABLE 28 GLOBAL OPERATION BPAAS MARKET IN TRANSPORTATION & LOGISTICS,
BY GEOGRAPHY, 2014-2020 (USD MN) 53
TABLE 29 GLOBAL OPERATION BPAAS MARKET IN MANUFACTURING, BY GEOGRAPHY,
2014-2020 (USD MN) 54
TABLE 30 GLOBAL OPERATION BPAAS MARKET IN AEROSPACE & DEFENCE, BY GEOGRAPHY, 2014-2020 (USD MN) 55
TABLE 31 GLOBAL OPERATION BPAAS MARKET IN GOVERNMENT, BY GEOGRAPHY,
2014-2020 (USD MN) 56
TABLE 32 GLOBAL OPERATION BPAAS MARKET, BY VERTICAL, 2014 (USD MN) 57
TABLE 33 GLOBAL OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL, 2014-2020 (USD MN) 59
TABLE 34 GLOBAL OPERATION BPAAS IN HOSTED DEPLOYMENT MODEL, BY GEOGRAPHY,
2014-2020 (USD MN) 61
TABLE 35 GLOBAL OPERATION BPAAS IN ON-PREMISE DEPLOYMENT MODEL, BY GEOGRAPHY, 2014-2020 (USD MN) 62
TABLE 36 GLOBAL OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL, 2014 (USD MN) 63
TABLE 37 GLOBAL OPERATION BPAAS MARKET, BY END-USER, 2014-2020 (USD MN) 65
TABLE 38 GLOBAL OPERATION BPAAS IN ENTERPRISE, BY GEOGRAPHY, 2014-2020 (USD MN) 67
TABLE 39 GLOBAL OPERATION BPAAS IN SMALL AND MEDIUM BUSINESS, BY GEOGRAPHY, 2014-2020 (USD MN) 68
TABLE 40 GLOBAL OPERATION BPAAS MARKET, BY END-USERS, 2014 (USD MN) 69
TABLE 41 GLOBAL OPERATION BPAAS MARKET, BY PROCESS, 2014-2020 (USD MN) 71
TABLE 42 GLOBAL OPERATION BPAAS MARKET, PROCESS COMPARISON WITH PARENT MARKET, 2014–2020 (USD MN) 72
TABLE 43 GLOBAL OPERATION BPAAS MARKET IN DIGITAL ASSET MANAGEMENT,
BY GEOGRAPHY, 2014-2020 (USD MN) 73
TABLE 44 GLOBAL OPERATION BPAAS MARKET IN ORDER MANAGEMENT AS A SERVICE,
BY GEOGRAPHY, 2014-2020 (USD MN) 74
TABLE 45 GLOBAL OPERATION BPAAS MARKET IN SUPPLY CHAIN MANAGEMENT,
BY GEOGRAPHY, 2014-2020 (USD MN) 75
TABLE 46 GLOBAL OPERATION BPAAS MARKET IN INDUSTRY OPERATIONS, BY GEOGRAPHY, 2014-2020 (USD MN) 76
TABLE 47 GLOBAL OPERATION BPAAS MARKET IN BUSINESS PROCESS ANALYTICS,
BY GEOGRAPHY, 2014-2020 (USD MN) 77
TABLE 48 GLOBAL OPERATION BPAAS MARKET, BY SERVICE, 2014-2020 (USD MN) 79
TABLE 49 GLOBAL OPERATION BPAAS MARKET: SERVICES COMPARISON WITH PARENT MARKET, 2014–2020 (USD MN) 80
TABLE 50 GLOBAL OPERATION BPAAS MARKET IN DESIGN AND CONSULTING SERVICES,
BY GEOGRAPHY, 2014-2020 (USD MN) 81
TABLE 51 GLOBAL OPERATION BPAAS MARKET IN SYSTEM INTEGRATION, BY GEOGRAPHY, 2014-2020 (USD MN) 82
TABLE 52 GLOBAL OPERATION BPAAS MARKET IN SUPPORT AND MAINTENANCE,
BY GEOGRAPHY, 2014-2020 (USD MN) 83
TABLE 53 GLOBAL OPERATION BPAAS MARKET, BY GEOGRAPHY, 2014-2020 (USD MN) 85
TABLE 54 NORTH AMERICA OPERATION BPAAS MARKET, BY VERTICAL, 2014–2020 (USD MN) 88
TABLE 55 NORTH AMERICA OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL,
2014–2020 (USD MN) 89
TABLE 56 NORTH AMERICA OPERATION BPAAS MARKET, BY END-USER, 2014–2020 (USD MN) 91
TABLE 57 NORTH AMERICA OPERATION BPAAS MARKET, BY PROCESS, 2014–2020 (USD MN) 92
TABLE 58 NORTH AMERICA OPERATION BPAAS MARKET, BY SERVICE, 2014–2020 (USD MN) 94
TABLE 59 EUROPE OPERATION BPAAS MARKET, BY VERTICAL, 2014–2020 (USD MN) 96
TABLE 60 EUROPE OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL, 2014–2020 (USD MN) 98
TABLE 61 EUROPE OPERATION BPAAS MARKET, BY END-USER, 2014–2020 (USD MN) 100
TABLE 62 EUROPE OPERATION BPAAS MARKET, BY PROCESS, 2014–2020 (USD MN) 102
TABLE 63 EUROPE OPERATION BPAAS MARKET, BY SERVICE, 2014–2020 (USD MN) 104
TABLE 64 ASIA-PACIFIC OPERATION BPAAS MARKET, BY VERTICAL, 2014–2020 (USD MN) 107
TABLE 65 ASIA-PACIFIC OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL,
2014–2020 (USD MN) 108
TABLE 66 ASIA-PACIFIC OPERATION BPAAS MARKET, BY END-USER, 2014–2020 (USD MN) 109
TABLE 67 ASIA-PACIFIC OPERATION BPAAS MARKET, BY PROCESS, 2014–2020 (USD MN) 111
TABLE 68 ASIA-PACIFIC OPERATION BPAAS MARKET, BY SERVICE, 2014–2020 (USD MN) 112
TABLE 69 ASIA-PACIFIC OPERATION BPAAS MARKET, BY VERTICAL, 2014–2020 (USD MN) 116
TABLE 70 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL, 2014–2020 (USD MN) 117
TABLE 71 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY END-USER,
2014–2020 (USD MN) 119
TABLE 72 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY PROCESS,
2014–2020 (USD MN) 120
TABLE 73 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY SERVICE,
2014–2020 (USD MN) 122
TABLE 74 LATIN AMERICA OPERATION BPAAS MARKET, BY VERTICAL, 2014–2020 (USD MN) 125
TABLE 75 LATIN AMERICA OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL
2014–2020 (USD MN) 126
TABLE 76 LATIN AMERICA OPERATION BPAAS MARKET, BY END-USER, 2014–2020 (USD MN) 128
TABLE 77 LATIN AMERICA OPERATION BPAAS MARKET, BY PROCESS, 2014–2020 (USD MN) 129
TABLE 78 LATIN AMERICA OPERATION BPAAS MARKET, BY SERVICE, 2014–2020 (USD MN) 131
TABLE 79 GLOBAL OPERATION BPAAS MARKET: MERGERS & ACQUISITIONS 132
TABLE 80 GLOBAL OPERATION BPAAS: JOINT VENTURES 135
TABLE 81 GLOBAL OPERATION BPAAS: GLOBAL ALLIANCE 135
TABLE 82 ACCENTURE: RECENT DEVELOPMENTS 137
TABLE 83 ACCENTURE: KEY FINANCIALS, 2011–2014 (USD MN) 137
TABLE 84 TABLE 34: COGNIZANT: RECENT DEVELOPMENTS 140
TABLE 85 TABLE 35: COGNIZANT: KEY FINANCIALS, 2011– 2014 (USD MN) 140
TABLE 86 CAPGEMINI: RECENT DEVELOPMENTS 141
TABLE 87 CAPGEMINI: KEY FINANCIALS, 2011–2014 (USD MN) 142
TABLE 88 COMPUTER SCIENCES CORPORATION: RECENT DEVELOPMENTS 144
TABLE 89 COMPUTER SCIENCES CORPORATION: KEY FINANCIALS, 2011– 2014 (USD MN) 144
TABLE 90 GENPACT: RECENT DEVELOPMENTS 146
TABLE 91 FUJITSU: RECENT DEVELOPMENTS 147
TABLE 92 FUJITSU KEY FINANCIALS, 2011 – 2014 (USD MN) 148
TABLE 93 IBM REVENUE, 2012-2013(USD MN) 149
TABLE 94 IBM REVENUE: NET SALES, BY GEOGRAPHICAL SEGMENT, 2009–2013 (USD MN) 150
TABLE 95 IBM: RECENT DEVELOPMENTS 151
TABLE 96 ORACLE: KEY FINANCIALS, 2011–2014 (USD MN) 152
TABLE 97 PRODUCT & SERVICE OFFERINGS 152
TABLE 98 SAP SE: KEY FINANCIALS, 2011–2014 (USD MN) 154
TABLE 99 CISCO, INC.: KEY FINANCIALS, 2011–2014 (USD MN) 157
TABLE 100 CA TECHNOLOGIES, INC.: KEY FINANCIALS, 2011–2014 (USD MN) 159
TABLE 101 WIPRO LTD.: KEY FINANCIALS, 2011–2014 (USD MN) 162
TABLE 102 INFOSYS: KEY FINANCIALS, 2011–2014 (USD MN) 164
TABLE 103 TCS: KEY FINANCIALS, 2011–2014 (USD MN) 166


LIST OF FIGURES

FIGURE 1 GLOBAL OPERATION BUSINESS PROCESS AS A SERVICE MARKET: SEGMENTATION & COVERAGE 17
FIGURE 2 GLOBAL OPERATION BPAAS MARKET: INTEGRATED ECOSYSTEM 19
FIGURE 3 RESEARCH METHODOLOGY 20
FIGURE 4 TOP-DOWN APPROACH 21
FIGURE 5 BOTTOM-UP APPROACH 22
FIGURE 6 DEMAND SIDE APPROACH 23
FIGURE 7 MACROINDICATOR-BASED APPROACH 24
FIGURE 8 GLOBAL OPERATION BPAAS MARKET: SNAPSHOT 27
FIGURE 9 GLOBAL OPERATION BPAAS MARKET: GROWTH ASPECTS 29
FIGURE 10 GLOBAL OPERATION BPAAS MARKET, BY VERTICAL, 2014 VS 2020 31
FIGURE 11 GLOBAL OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL, 2014 VS 2020 32
FIGURE 12 GLOBAL OPERATION BPAAS MARKET, BY END-USERS MODEL, 2014 VS 2020 33
FIGURE 13 GLOBAL OPERATION BPAAS PROCESS MARKET, BY GEOGRAPHY, 2014-2020 (USD MN) 34
FIGURE 14 GLOBAL OPERATION BPAAS SERVICES MARKET, BY GEOGRAPHY, 2014-2020 (USD MN) 35
FIGURE 15 GLOBAL OPERATION BPAAS MARKET: BY VERTICAL SCENARIO 39
FIGURE 16 GLOBAL OPERATION BPAAS MARKET, BY VERTICAL, 2014-2020 (USD MN) 40
FIGURE 17 BANKING, FINANCIAL SERVICES, AND INSURANCE 41
FIGURE 18 TELECOMMUNICATION & INFORMATION TECHNOLOGY 42
FIGURE 19 ENERGY & UTILITIY 43
FIGURE 20 HEALTHCARE 43
FIGURE 21 RETAIL & WHOLESALE DISTRIBUTION 44
FIGURE 22 TRANSPORTATION & LOGISTICS 45
FIGURE 23 MANUFACTURING 45
FIGURE 24 AEROSPACE & DEFENSE 46
FIGURE 25 GOVERNMENT 47
FIGURE 26 GLOBAL OPERATION BPAAS MARKET IN BFSI, BY GEOGRAPHY, 2014-2020 (USD MN) 47
FIGURE 27 GLOBAL OPERATION BPAAS MARKET IN TELECOMMUNICATION & INFORMATION TECHNOLOGY, BY GEOGRAPHY, 2014-2020 (USD MN) 48
FIGURE 28 GLOBAL OPERATION BPAAS MARKET IN ENERGY & UTILITIES, BY GEOGRAPHY,
2014-2020 (USD MN) 49
FIGURE 29 GLOBAL OPERATION BPAAS MARKET IN HEALTHCARE, BY GEOGRAPHY,
2014-2020 (USD MN) 50
FIGURE 30 GLOBAL OPERATION BPAAS MARKET IN HEALTHCARE, BY GEOGRAPHY,
2014-2020 (USD MN) 51
FIGURE 31 GLOBAL OPERATION BPAAS MARKET IN TRANSPORTATION & LOGISTICS,
BY GEOGRAPHY, 2014-2020 (USD MN) 52
FIGURE 32 GLOBAL OPERATION BPAAS MARKET IN MANUFACTURING, BY GEOGRAPHY,
2014-2020 (USD MN) 53
FIGURE 33 GLOBAL OPERATION BPAAS MARKET IN AEROSPCAE & DEFENSE, BY GEOGRAPHY, 2014-2020 (USD MN) 54
FIGURE 34 GLOBAL OPERATION BPAAS MARKET IN GOVERNMENT, BY GEOGRAPHY,
2014-2020 (USD MN) 55
FIGURE 35 GLOBAL OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL, 2014-2020 (USD MN) 59
FIGURE 36 GLOBAL OPERATION BPAAS MARKET IN HOSTED DEPLOYMENT MODEL,
BY GEOGRAPHY, 2014-2020 (USD MN) 60
FIGURE 37 GLOBAL OPERATION BPAAS MARKET IN ON-PREMISE DEPLOYMENT MODEL,
BY GEOGRAPHY, 2014-2020 (USD MN) 61
FIGURE 38 GLOBAL OPERATION BPAAS MARKET, BY END-USER, 2014-2020 (USD MN) 65
FIGURE 39 GLOBAL OPERATION BPAAS MARKET IN ENTERPRISE, BY GEOGRAPHY,
2014-2020 (USD MN) 66
FIGURE 40 GLOBAL OPERATION BPAAS MARKET IN SMALL AND MEDIUM BUSINESS,
BY GEOGRAPHY, 2014-2020 (USD MN) 67
FIGURE 41 GLOBAL OPERATION BPAAS MARKET: BY PROCESS, 2014-2020 (USD MN) 71
FIGURE 42 GLOBAL OPERATION BPAAS MARKET: PROCESS COMPARISON WITH PARENT MARKET, 2014–2020 (USD MN) 72
FIGURE 43 GLOBAL OPERATION BPAAS MARKET IN DIGITAL ASSET MANAGEMENT,
BY GEOGRAPHY, 2014-2020 (USD MN) 73
FIGURE 44 GLOBAL OPERATION BPAAS MARKET IN ORDER MANAGEMENT AS A SERVICE,
BY GEOGRAPHY, 2014-2020 (USD MN) 74
FIGURE 45 GLOBAL OPERATION BPAAS MARKET IN SUPPLY CHAIN MANAGEMENT,
BY GEOGRAPHY, 2014-2020 (USD MN) 75
FIGURE 46 GLOBAL OPERATION BPAAS MARKET IN INDUSTRY OPERATIONS, BY GEOGRAPHY, 2014-2020 (USD MN) 76
FIGURE 47 GLOBAL OPERATION BPAAS MARKET IN BUSINESS PROCESS ANALYTICS,
BY GEOGRAPHY, 2014-2020 (USD MN) 77
FIGURE 48 GLOBAL OPERATION BPAAS MARKET, BY SERVICE, 2014-2020 (USD MN) 79
FIGURE 49 GLOBAL OPERATION BPAAS MARKET: SERVICES COMPARISON WITH PARENT MARKET, 2014–2020 (USD MN) 80
FIGURE 50 GLOBAL OPERATION BPAAS MARKET IN DESIGN AND CONSULTING, BY GEOGRAPHY, 2014-2020 (USD MN) 81
FIGURE 51 GLOBAL OPERATION BPAAS MARKET IN SYSTEM INTEGRATION, BY GEOGRAPHY, 2014-2020 (USD MN) 82
FIGURE 52 GLOBAL OPERATION BPAAS MARKET IN SUPPORT AND MAINTENANCE,
BY GEOGRAPHY, 2014-2020 (USD MN) 83
FIGURE 53 GLOBAL OPERATION BPAAS MARKET: GROWTH ANALYSIS, BY GEOGRAPHY,
2014-2020 (USD MN) 85
FIGURE 54 NORTH AMERICA OPERATION BPAAS MARKET OVERVIEW, 2014–2020 (USD MN) 86
FIGURE 55 NORTH AMERICA OPERATION BPAAS MARKET, BY VERTICAL, 2014–2020 (USD MN) 87
FIGURE 56 SNAPSHOT OF NORTH AMERICA OPERATION BPAAS MARKET, BY VERTICAL 88
FIGURE 57 NORTH AMERICA OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL,
2014–2020 (USD MN) 89
FIGURE 58 NORTH AMERICA OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL SNAPSHOT, 2014–2020 (USD MN) 90
FIGURE 59 NORTH AMERICA OPERATION BPAAS MARKET, BY END-USER 2014–2020 (USD MN) 90
FIGURE 60 NORTH AMERICA OPERATION BPAAS MARKET, BY END-USER SNAPSHOT,
2014–2020 (USD MN) 91
FIGURE 61 NORTH AMERICA OPERATION BPAAS MARKET, BY PROCESS, 2014–2020 (USD MN) 92
FIGURE 62 NORTH AMERICA OPERATION BPAAS MARKET, BY PROCESS SNAPSHOT,
2014–2020 (USD MN) 93
FIGURE 63 NORTH AMERICA OPERATION BPAAS MARKET, BY SERVICE 2014–2020 (USD MN) 93
FIGURE 64 NORTH AMERICA OPERATION BPAAS MARKET, BY SERVICES SNAPSHOT,
2014–2020 (USD MN) 94
FIGURE 65 EUROPE OPERATION BPAAS MARKET OVERVIEW, 2014–2020 (USD MN) 95
FIGURE 66 EUROPE OPERATION BPAAS MARKET, BY VERTICAL, 2014–2020 (USD MN) 96
FIGURE 67 EUROPE OPERATION BPAAS MARKET, BY VERTICAL SNAPSHOT, 2014-2020 (USD MN) 97
FIGURE 68 EUROPE OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL, 2014–2020 (USD MN) 98
FIGURE 69 EUROPE OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL SNAPSHOT,
2014–2020 (USD MN) 99
FIGURE 70 EUROPE OPERATION BPAAS MARKET, BY END-USER 2014–2020 (USD MN) 100
FIGURE 71 EUROPE OPERATION BPAAS MARKET, BY END-USER SNAPSHOT, 2014–2020 (USD MN) 101
FIGURE 72 EUROPE OPERATION BPAAS MARKET, BY PROCESS, 2014–2020 (USD MN) 101
FIGURE 73 EUROPE OPERATION BPAAS MARKET, BY PROCESS SNAPSHOT, 2014–2020 (USD MN) 103
FIGURE 74 EUROPE OPERATION BPAAS MARKET, BY SERVICE, 2014–2020 (USD MN) 103
FIGURE 75 EUROPE OPERATION BPAAS MARKET, BY SERVICE SNAPSHOT, 2014–2020 (USD MN) 104
FIGURE 76 ASIA-PACIFIC OPERATION BPAAS MARKET OVERVIEW, 2014–2020 (USD MN) 105
FIGURE 77 ASIA-PACIFIC OPERATION BPAAS MARKET, BY VERTICAL, 2014–2020 (USD MN) 106
FIGURE 78 ASIA-PACIFIC OPERATION BPAAS MARKET, BY VERTICAL SNAPSHOT,
2014-2020 (USD MN) 107
FIGURE 79 ASIA-PACIFIC OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL,
2014–2020 (USD MN) 108
FIGURE 80 ASIA-PACIFIC OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL SNAPSHOT, 2014–2020 (USD MN) 109
FIGURE 81 ASIA-PACIFIC OPERATION BPAAS MARKET, BY END-USER 2014–2020 (USD MN) 109
FIGURE 82 ASIA-PACIFIC OPERATION BPAAS MARKET, BY END-USER SNAPSHOT,
2014–2020 (USD MN) 110
FIGURE 83 ASIA-PACIFIC OPERATION BPAAS MARKET, BY PROCESS, 2014–2020 (USD MN) 110
FIGURE 84 ASIA PACIFIC OPERATION BPAAS MARKET, BY PROCESS SNAPSHOT,
2014–2020 (USD MN) 111
FIGURE 85 ASIA-PACIFIC OPERATION BPAAS MARKET, BY SERVICE, 2014–2020 (USD MN) 112
FIGURE 86 EUROPE OPERATION BPAAS MARKET, BY SERVICE SNAPSHOT, 2014–2020 (USD MN) 113
FIGURE 87 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET OVERVIEW,
2014–2020 (USD MN) 114
FIGURE 88 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY VERTICAL,
2014–2020 (USD MN) 115
FIGURE 89 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY VERTICAL SNAPSHOT, 2014-2020 116
FIGURE 90 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL 2014–2020 (USD MN) 117
FIGURE 91 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL SNAPSHOT, 2014–2020 (USD MN) 118
FIGURE 92 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY END-USER,
2014–2020 (USD MN) 118
FIGURE 93 ASIA-PACIFIC OPERATION BPAAS MARKET, BY END-USER SNAPSHOT,
2014–2020 (USD MN) 119
FIGURE 94 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY PROCESS,
2014–2020 (USD MN) 120
FIGURE 95 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY PROCESS SNAPSHOT, 2014–2020 (USD MN) 121
FIGURE 96 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY SERVICE,
2014–2020 (USD MN) 121
FIGURE 97 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY SERVICE SNAPSHOT, 2014–2020 (USD MN) 122
FIGURE 98 LATIN AMERICA OPERATION BPAAS MARKET OVERVIEW, 2014–2020 (USD MN) 123
FIGURE 99 LATIN AMERICA OPERATION BPAAS MARKET, BY VERTICAL 2014–2020 (USD MN) 124
FIGURE 100 LATIN AMERICA OPERATION BPAAS MARKET, BY VERTICAL SNAPSHOT,
2014-2020 (USD MN) 125
FIGURE 101 LATIN AMERICA OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL
2014–2020 (USD MN) 126
FIGURE 102 LATIN AMERICA OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL SNAPSHOT, 2014–2020 (USD MN) 127
FIGURE 103 LATIN AMERICA OPERATION BPAAS MARKET, BY END-USER 2014–2020 (USD MN) 127
FIGURE 104 ASIA-PACIFIC OPERATION BPAAS MARKET, BY END-USER SNAPSHOT,
2014–2020 (USD MN) 128
FIGURE 105 LATIN AMERICA OPERATION BPAAS MARKET, BY PROCESS, 2014–2020 (USD MN) 129
FIGURE 106 LATIN AMERICA OPERATION BPAAS MARKET, BY PROCESS SNAPSHOT,
2014–2020 (USD MN) 130
FIGURE 107 LATIN AMERICA OPERATION BPAAS MARKET, BY SERVICE, 2014–2020 (USD MN) 130
FIGURE 108 LATIN AMERICA OPERATION BPAAS MARKET, BY SERVICE SNAPSHOT,
2014–2020 (USD MN) 131


【レポートのキーワード】

オペレーション業務、BPaaS(クラウド型ビジネスプロセスサービス)、クラウドサービス

★調査レポート[オペレーション業務BPaaS(クラウド型ビジネスプロセスサービス)の世界市場] ( GLOBAL OPERATION BUSINESS PROCESS AS A SERVICE (BPAAS) MARKET By Process (Order Management as a Service (OMaaS), SCM, Business Process Analytics, Digital Asset Management), by Deployment (Hosted, On-Premise – Trends & Forecast to 2020 / MMM-OP-1000) 販売に関する免責事項
[オペレーション業務BPaaS(クラウド型ビジネスプロセスサービス)の世界市場] ( GLOBAL OPERATION BUSINESS PROCESS AS A SERVICE (BPAAS) MARKET By Process (Order Management as a Service (OMaaS), SCM, Business Process Analytics, Digital Asset Management), by Deployment (Hosted, On-Premise – Trends & Forecast to 2020 / MMM-OP-1000) についてEメールでお問い合わせ


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