Managed Services Market by Managed Data Center, Managed Network, Managed Information, Managed Mobility, Managed Infrastructure, Managed Communications, Managed Security – Global Forecast to 2019

マネージドサービスの世界市場:データセンター、ネットワーク、モビリティ、インフラ、コミュニケーション、インフォメーション、セキュリティ

◆タイトル:Managed Services Market by Managed Data Center, Managed Network, Managed Information, Managed Mobility, Managed Infrastructure, Managed Communications, Managed Security – Global Forecast to 2019
◆商品コード:MAM-TC-3070
◆調査・発行会社:MarketsandMarkets
◆発行日:2015年1月7日
◆ページ数:217
◆レポート形式:PDF / 英語
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◆調査対象地域:グローバル
◆産業分野:IT
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【レポートの概要】

当調査レポートでは、マネージドサービスの世界市場について調査・分析し、エグゼクティブサマリー、市場インサイト、市場概観、産業動向、バリューチェーン分析、市場シェア分析、市場環境分析、サービス別分析、地域別分析、市場規模及び予測、競争状況、関連企業分析などの情報をお届けいたします。

The managed services market will grow significantly in the next five years due to the wide adoption of managed services by organizations across various verticals, to achieve better economies of scale. Managed services includes managed data center, managed network, managed mobility, managed infrastructure, managed communications, managed information and managed security. The large enterprises are continuously trying to manage their IT infrastructure in an efficient and cost-effective way. In order to use less resources and infrastructure from their end, small and medium businesses are trying to minimize their ICT expending. Organizations of all sizes are showing an increased interest in outsourcing their expensive in-house IT-related infrastructure to the third party managed services providers, to attain better efficiency from these resources as well as to use their costly IT personnel for more creative tasks, such as, forming new policies and to smoothen out their current processes.

Managed services is playing a vital role in various industry verticals to cater to their IT needs more economically and enabling organizations to focus on their core businesses rather than IT infrastructure. Organizations in this report have been segmented into three categories, namely, small office home office, small and medium businesses and large enterprises, on the basis of their employee strength. Among the end-users, large enterprises will be the biggest market for managed services providers.

North America and Europe will have the highest adoption of managed services and regions, such as, Asia-Pacific (APAC), Middle East and Africa (MEA) along with Latin America offers a lot of opportunities for the vendors in this space. This opportunity is mainly due to increase in IT spending in these regions, and companies are opting for managed services to attain higher performance while economizing the costs involved.

There are various assumptions that have been taken into consideration for the market sizing and forecasting exercise. A few of the global assumptions include political, social, economic, and technological factors. For instance, exchange rates are some of the factors which are expected to have an impact on this market. Therefore, the dollar fluctuations are expected to not seriously affect the forecasts in the emerging APAC regions.

This report will help the managed services vendors in the following ways:
1. This report segments the overall managed services market on the basis of the revenues generated by different technology segments, such as, managed data center, managed network and managed communications. The report provides the closest approximations of the revenue numbers for the overall market and the sub-segments. The market numbers are further split into regions.
2. The report will help managed services vendors to better understand the competitors and gain more insights for better positioning of business. There is a separate section on competitive landscape, which includes mergers and acquisitions, and collaborations. This report also covers company profiles of major players in this market.
3. The report will help suppliers understand the pulse of the market and provide information on key market drivers, restraints, and opportunities.

【レポートの目次】

TABLE OF CONTENTS

1 INTRODUCTION 18
1.1 OBJECTIVES OF THE STUDY 18
1.2 MARKET DEFINITION 18
1.3 MARKET SCOPE 18
1.3.1 MARKETS COVERED 19
1.3.2 STAKEHOLDERS 21
1.3.3 YEARS 22
1.3.4 CURRENCY 22

2 RESEARCH METHODOLOGY 23
2.1 MARKET SIZE ESTIMATION 24
2.2 MARKET BREAKDOWN AND DATA TRIANGULATION 27
2.3 MARKET SHARE ESTIMATION 28
2.3.1 KEY DATA TAKEN FROM SECONDARY SOURCES 28
2.3.2 KEY DATA FROM PRIMARY SOURCES 28
2.3.2.1 Key Industry Insights 29
2.4 ASSUMPTIONS 29

3 EXECUTIVE SUMMARY 30

4 PREMIUM INSIGHTS 36
4.1 ATTRACTIVE MARKET OPPORTUNITIES IN MANAGED SERVICES MARKET 36
4.2 MANAGED SERVICES MARKET – TECHNOLOGY SEGMENT 37
4.3 MANAGED SERVICES MARKET IN THE NORTH AMERICAN REGION 38
4.4 MANAGED SERVICES MARKET POTENTIAL 39
4.5 LIFE CYCLE ANALYSIS, BY REGION, 2014 40

5 MARKET OVERVIEW 41
5.1 INTRODUCTION 42
5.2 MARKET EVOLUTION 42
5.3 MARKET SEGMENTATION 43
5.3.1 MANAGED SERVICES BY TECHNOLOGY SEGMENT 43
5.3.2 MANAGED SERVICES BY END USER 44
5.4 MARKET DYNAMICS 44
5.4.1 DRIVERS 45
5.4.1.1 Reduction in operational costs 45
5.4.1.2 Improved focus on core business 45
5.4.1.3 Procure or enhance workforce skills 45
5.4.1.4 Flexibility to match customized requirements 45
5.4.1.5 Low cost advantages 45
5.4.1.6 Leverage on technical competence of MSP 45
5.4.2 RESTRAINTS 47
5.4.2.1 Doubts in efficiency of managed services model 47
5.4.2.2 Concerns over privacy and security 47
5.4.2.3 Recurring expenditures 47
5.4.3 OPPORTUNITIES 49
5.4.3.1 New business propositions 49
5.4.3.2 Greater networking opportunities 49
5.4.4 CHALLENGE 50
5.4.4.1 Need for dedicated skilled manpower to sustain services 50

6 INDUSTRY TRENDS 51
6.1 VALUE CHAIN ANALYSIS 51
6.2 PORTER’S FIVE FORCES ANALYSIS 52
6.2.1 BARGAINING POWER OF SUPPLIERS 53
6.2.1.1 Flexible pricing 53
6.2.1.2 Limited presence of technology in the market 53
6.2.2 BARGAINING POWER OF BUYERS 53
6.2.2.1 Buyers controlling the market 53
6.2.2.2 Availability of customize services 53
6.2.3 THREAT FROM NEW ENTRANTS 54
6.2.3.1 High entry cost 54
6.2.3.2 Technological restraints 54
6.2.4 THREAT FROM SUBSTITUTES 54
6.2.4.1 Individual solution provider 54
6.3 STRATEGIC BENCHMARKING 55
6.3.1 PRODUCT ENHANCEMENT AND EXPANSIONS 55
6.3.2 MERGERS & ACQUISITIONS, STRATEGIC AGREEMENTS, AND JOINT VENTURES 56
6.4 MANAGED SERVICES CONCEPTS, BEST PRACTICES & CERTIFICATIONS 57
6.4.1 INTRODUCTION 57
6.4.2 MANAGED SERVICES – CONCEPTS 57
6.4.2.1 MANAGED SERVICE PROVIDER (MSP) 57
6.4.2.2 CUSTOMER PREMISES EQUIPMENT (CPE) 57
6.4.3 BEST PRACTICES, CERTIFICATIONS AND THE NEED 57
6.4.3.1 INFORMATION TECHNOLOGY INFRASTRUCTURE LIBRARY (ITIL) 57
6.4.3.2 IT SERVICE MANAGEMENT (ITSM) 58
6.4.3.3 IBM TIVOLI UNIFIED PROCESS (ITUP) 58
6.4.3.4 MICROSOFT OPERATIONS FRAMEWORK (MOF) 58
6.4.3.5 ENHANCED TELECOM OPERATIONS MAP (EMOP) 58
6.4.3.6 FEDERAL INFORMATION PROCESSING STANDARDS 58
6.4.3.7 UNIFIED CERTIFICATION STANDARD 58

7 MANAGED SERVICES MARKET ANALYSIS, BY TECHNOLOGY SEGMENT 59
7.1 INTRODUCTION 60

8 MANAGED SERVICES MARKET ANALYSIS, BY MANAGED DATA CENTER 62
8.1 INTRODUCTION 63
8.2 MANAGED HOSTING 65
8.3 MANAGED COLOCATION 66
8.4 MANAGED STORAGE 67

9 MANAGED SERVICES MARKET ANALYSIS, BY MANAGED NETWORK 68
9.1 INTRODUCTION 69
9.2 MANAGED NETWORK MONITORING AND MAINTENANCE (REMOTE MONITORING) 71
9.3 MANAGED MPLS IP VPNS 73
9.4 MANAGED ETHERNET ACCESS (LAN, WAN, MAN, ETC.) 74
9.5 MANAGED WLAN/WWAN 75
9.6 MANAGED ROUTER AND SWITCH 76
9.7 OTHERS 77

10 MANAGED SERVICES MARKET ANALYSIS, BY MANAGED MOBILITY 78
10.1 INTRODUCTION 79
10.2 MANAGED MOBILE VAS 81
10.3 MANAGED MOBILE SECURITY 82
10.4 MANAGED TABLETS, SMARTPHONES AND MOBILES 83
10.5 OTHERS 84

11 MANAGED SERVICES MARKET ANALYSIS, BY MANAGED INFRASTRUCTURE 85
11.1 INTRODUCTION 86
11.2 MANAGED PRINT SERVICES 88
11.3 MANAGED DESKTOP 89
11.4 MANAGED BACKUP AND RECOVERY (IT MAINTENANCE) 90
11.5 MANAGED SERVERS 91
11.6 MANAGED INVENTORY 92
11.7 OTHERS 93

12 MANAGED SERVICES MARKET ANALYSIS, BY MANAGED COMMUNICATIONS 95
12.1 INTRODUCTION 96
12.2 MANAGED UNIFIED COMMUNICATIONS 98
12.3 MANAGED EMAIL 99
12.4 MANAGED VOIP 100

13 MANAGED SERVICES MARKET ANALYSIS, BY MANAGED INFORMATION 101
13.1 INTRODUCTION 102
13.2 MANAGED BUSINESS PROCESS 104
13.3 MANAGED OSS/BSS 105
13.4 MANAGED DATABASES 106
13.5 OTHERS 107

14 MANAGED SERVICES MARKET ANALYSIS, BY MANAGED SECURITY 108
14.1 INTRODUCTION 109
14.2 MANAGED INFRASTRUCTURE CONTENT SECURITY (ANTIVIRUS, SOFTWARE PATCHES) 111
14.3 MANAGED INTERNET SECURITY 112
14.4 MANAGED VIDEO SURVELLIANCE/MANAGED WI-FI 113
14.5 MANAGED FIREWALLS AND VPN SECURITY 114
14.6 MANAGED IDS/IPS 115
14.7 OTHERS 116

15 MANAGED SERVICES MARKET ANALYSIS, BY END USER 118
15.1 INTRODUCTION 119
15.2 SMALL OFFICE HOME OFFICE (SOHO) 120
15.3 SMALL AND MEDIUM BUSINESSES (SMBS) 121
15.4 LARGE ENTERPRISES 123

16 GEOGRAPHIC ANALYSIS 125
16.1 INTRODUCTION 126
16.2 NORTH AMERICA 128
16.3 EUROPE 135
16.4 ASIA-PACIFIC 142
16.5 MIDDLE EAST AND AFRICA 149
16.6 LATIN AMERICA 155

17 COMPETITIVE LANDSCAPE 162
17.1 OVERVIEW 162
17.2 MARKET SHARE ANALYSIS: MANAGED SERVICES MARKET 163
17.3 COMPETITIVE SITUATION AND TRENDS 164
17.4 END USER ANALYSIS 165
17.4.1 NUMBER OF MOBILE SUBSCRIBERS 165
17.4.2 PROPORTION OF SMART PHONES 165
17.4.3 PROLIFERATION OF DEVICES USED FOR CONNECTIVITY 165
17.5 COMPETITIVE SITUATION AND TRENDS 166
17.5.1 NEW PRODUCT LAUNCHES 167
17.5.2 AGREEMENTS, PARTNERSHIPS, COLLABORATIONS, AND JOINT VENTURES 168
17.5.3 MERGERS AND ACQUISITIONS 172
17.5.4 EXPANSIONS 173

18 COMPANY PROFILES 174
(Business Overview, Products & Services, Key Insights, Recent Developments, SWOT Analysis, MnM View)*
18.1 INTRODUCTION 174
18.2 CISCO SYSTEMS, INC. 175
18.3 ERICSSON 178
18.4 FUJITSU 183
18.5 HUAWEI 186
18.6 INTERNATIONAL BUSINESS MACHINES CORPORATION (IBM) 189
18.7 NOKIA SOLUTIONS AND NETWORKS (NSN) 193
18.8 ALCATEL-LUCENT 196
18.9 COMPUTER SCIENCES CORPORATION (CSC) 199
18.10 AT&T INC. 202
18.11 ACCENTURE 205
*Details on Business Overview, Products & Services, Key Insights, Recent Developments, SWOT Analysis, MnM View might not be captured in case of unlisted companies.

19 APPENDIX 207
19.1 KEY INDUSTRY INSIGHTS 207
19.2 INTRODUCING RT: REAL-TIME MARKET INTELLIGENCE 207
19.3 AVAILABLE CUSTOMIZATIONS 208
19.4 RELATED REPORTS 209
19.5 DISCUSSION GUIDE 209

LIST OF TABLES

TABLE 1 MANAGED SERVICES MARKET SIZE, BY TECHNOLOGY SEGMENT,
2012-2019 ($BILLION) 32
TABLE 2 REDUCTION IN OPERATIONAL COSTS DRIVES THE GROWTH OF MANAGED SERVICES MARKET 46
TABLE 3 CONCERN OVER PRIVACY AND SECURITY IS CONFINING THE GROWTH OF MANAGED SERVICES MARKET 48
TABLE 4 GREATER NETWORKING OPPORTUNITES IS INCREASING THE GROWTH OF MANAGED SERVICES MARKET 49
TABLE 5 NEED FOR DEDICATED SKILLED MANPOWER TO SUSTAIN SERVICES IS THE CHALLENGE FACED BY THE MANAGED SERVICES MARKET 50
TABLE 6 GLOBAL MANAGED SERVICES MARKET SIZE, BY TECHNOLOGY SEGMENT,
2012–2019 ($BILLION) 61
TABLE 7 GLOBAL MANAGED DATA CENTER MARKET SIZE, BY SUB-SEGMENT,
2012–2019 ($BILLION) 63
TABLE 8 GLOBAL MANAGED DATA CENTER MARKET SIZE, BY END USER,
2012–2019 ($BILLION) 64
TABLE 9 MANAGED HOSTING MARKET SIZE, BY END USER, 2012–2019 ($BILLION) 65
TABLE 10 MANAGED COLOCATION MARKET SIZE, BY END USER, 2012–2019 ($BILLION) 66
TABLE 11 MANAGED STORAGE MARKET SIZE, BY END USER, 2012–2019 ($BILLION) 67
TABLE 12 GLOBAL MANAGED NETWORK MARKET SIZE, BY SUB-SEGMENT,
2012–2019 ($BILLION) 70
TABLE 13 GLOBAL MANAGED NETWORK MARKET SIZE, BY END USER,
2012–2019 ($BILLION) 71
TABLE 14 MANAGED NETWORK MONITORING AND MAINTENANCE (REMOTE MONITORING) MARKET SIZE, BY END USER, 2012–2019 ($BILLION) 72
TABLE 15 MANAGED MPLS IP VPNS MARKET SIZE, BY END USER, 2012–2019 ($BILLION) 73
TABLE 16 MANAGED ETHERNET ACCESS (LAN, WAN, MAN, ETC.) MARKET SIZE, BY END USER, 2012–2019 ($BILLION) 74
TABLE 17 MANAGED WLAN/WWAN MARKET SIZE, BY END USER, 2012–2019 ($BILLION) 75
TABLE 18 MANAGED ROUTER AND SWITCH MARKET SIZE, BY END USER,
2012–2019 ($BILLION) 76
TABLE 19 OTHER MANAGED NETWORK SERVICES MARKET SIZE, BY END USER,
2012–2019 ($BILLION) 77
TABLE 20 GLOBAL MANAGED MOBILITY MARKET SIZE, BY SUB-SEGMENT,
2012–2019 ($BILLION) 79
TABLE 21 GLOBAL MANAGED MOBILITY MARKET SIZE, BY END USER,
2012–2019 ($BILLION) 80
TABLE 22 MANAGED MOBILE VAS MARKET SIZE, BY END USER, 2012–2019 ($MILLION) 81
TABLE 23 MANAGED MOBILE SECURITY MARKET SIZE, BY END USER,
2012–2019 ($MILLION) 82
TABLE 24 MANAGED TABLETS, SMARTPHONES AND MOBILES MARKET SIZE, BY END USER, 2012–2019 ($MILLION) 83
TABLE 25 OTHER MANAGED MOBILITY SERVICES MARKET SIZE, BY END USER,
2012–2019 ($MILLION) 84
TABLE 26 GLOBAL MANAGED INFRASTRUCTURE MARKET SIZE, BY SUB-SEGMENT,
2012–2019 ($BILLION) 87
TABLE 27 GLOBAL MANAGED INFRASTRUCTURE MARKET SIZE, BY END USER,
2012–2019 ($BILLION) 88
TABLE 28 MANAGED PRINT SERVICES MARKET SIZE, BY END USER, 2012–2019 ($BILLION) 89
TABLE 29 MANAGED DESKTOP MARKET SIZE, BY END USER, 2012–2019 ($MILLION) 90
TABLE 30 MANAGED BACKUP AND RECOVERY (IT MAINTENANCE) MARKET SIZE,
BY END USER, 2012–2019 ($BILLION) 91
TABLE 31 MANAGED SERVERS MARKET SIZE, BY END USER, 2012–2019 ($MILLION) 92
TABLE 32 MANAGED INVENTORY MARKET SIZE, BY END USER, 2012–2019 ($BILLION) 93
TABLE 33 OTHER MANAGED INFRASTRUCTURE SERVICES MARKET SIZE, BY END USER, 2012–2019 ($MILLION) 94
TABLE 34 GLOBAL MANAGED COMMUNICATIONS MARKET SIZE, BY SUB-SEGMENT,
2012–2019 ($BILLION) 96
TABLE 35 MANAGED COMMUNICATIONS MARKET SIZE, BY END USER,
2012–2019 ($BILLION) 97
TABLE 36 MANAGED UNIFIED COMMUNICATIONS MARKET SIZE, BY END USER,
2012–2019 ($BILLION) 98
TABLE 37 MANAGED EMAIL MARKET SIZE, BY END USER, 2012–2019 ($MILLION) 99
TABLE 38 MANAGED VOIP MARKET SIZE, BY END USER, 2012–2019 ($MILLION) 100
TABLE 39 GLOBAL MANAGED INFORMATION MARKET SIZE, BY SUB-SEGMENT,
2012–2019 ($BILLION) 102
TABLE 40 MANAGED INFORMATION MARKET SIZE, BY END USER, 2012–2019 ($BILLION) 103
TABLE 41 MANAGED BUSINESS PROCESS MARKET SIZE, BY END USER,
2012–2019 ($BILLION) 104
TABLE 42 MANAGED OSS/BSS MARKET SIZE, BY END USER, 2012–2019 ($MILLION) 105
TABLE 43 MANAGED DATABASES MARKET SIZE, BY END USER, 2012–2019 ($BILLION) 106
TABLE 44 OTHER MANAGED INFORMATION SERVICES MARKET SIZE, BY END USER,
2012–2019 ($MILLION) 107
TABLE 45 MANAGED SECURITY MARKET SIZE, BY SUB-SEGMENT, 2012–2019 ($BILLION) 110
TABLE 46 GLOBAL MANAGED SECURITY MARKET SIZE, BY END USER,
2012–2019 ($BILLION) 111
TABLE 47 MANAGED INFRASTRUCTURE CONTENT SECURITY (ANTIVIRUS, SOFTWARE PATCHES, ETC.) MARKET SIZE, BY END USER, 2012–2019 ($BILLION) 112
TABLE 48 MANAGED INTERNET SECURITY MARKET SIZE, BY END USER,
2012–2019 ($BILLION) 113
TABLE 49 MANAGED VIDEO SURVEILLANCE/MANAGED WI-FI MARKET SIZE, BY END USER, 2012–2019 ($BILLION) 114
TABLE 50 MANAGED FIREWALLS AND VPN SECURITY MARKET SIZE, BY END USER,
2012–2019 ($BILLION) 115
TABLE 51 MANAGED IDS/IPS MARKET SIZE, BY END USER, 2012–2019 ($BILLION) 116
TABLE 52 OTHER MANAGED SECURITY SERVICES MARKET SIZE, BY END USER,
2012–2019 ($MILLION) 117
TABLE 53 GLOBAL MANAGED SERVICES MARKET SIZE, BY END USER,
2012–2019 ($BILLION) 119
TABLE 54 SMALL OFFICE HOME OFFICE (SOHO) MARKET SIZE, BY REGION,
2012–2019 ($BILLION) 121
TABLE 55 SMALL AND MEDIUM BUSINSSES (SMBS) MARKET SIZE, BY REGION,
2012–2019 ($BILLION) 122
TABLE 56 LARGE ENTERPRISES MARKET SIZE, BY REGION, 2012–2019 ($BILLION) 124
TABLE 57 GLOBAL MANAGED SERVICES MARKET SIZE, BY REGION, 2012–2019 ($BILLION) 127
TABLE 58 NORTH AMERICA: MANAGED SERVICES MARKET SIZE, BY SUB-SEGMENT,
2012–2019 ($BILLION) 129
TABLE 59 NORTH AMERICA: MANAGED DATA CENTER MARKET SIZE, BY SUB-SEGMENT, 2012–2019 ($BILLION) 130
TABLE 60 NORTH AMERICA: MANAGED NETWORK MARKET SIZE, BY SUB-SEGMENT,
2012–2019 ($BILLION) 131
TABLE 61 NORTH AMERICA: MANAGED MOBILITY MARKET SIZE, BY SUB-SEGMENT,
2012–2019 ($BILLION) 132
TABLE 62 NORTH AMERICA: MANAGED INFRASTRUCTURE MARKET SIZE, BY SUB-SEGMENT, 2012–2019 ($MILLION) 133
TABLE 63 NORTH AMERICA: MANAGED COMMUNICATIONS MARKET SIZE, BY SUB-SEGMENT, 2012–2019 ($BILLION) 134
TABLE 64 EUROPE: MANAGED SERVICES MARKET SIZE, BY SUB-SEGMENT,
2012–2019 ($BILLION) 136
TABLE 65 EUROPE: MANAGED DATA CENTER MARKET SIZE, BY SUB-SEGMENT,
2012–2019 ($BILLION) 137
TABLE 66 EUROPE: MANAGED NETWORK MARKET SIZE, BY SUB-SEGMENT,
2012–2019 ($BILLION) 138
TABLE 67 EUROPE: MANAGED MOBILITY MARKET SIZE, BY SUB-SEGMENT,
2012–2019 ($BILLION) 139
TABLE 68 EUROPE: MANAGED INFRASTRUCTURE MARKET SIZE, BY SUB-SEGMENT,
2012–2019 ($MILLION) 140
TABLE 69 EUROPE: MANAGED COMMUNICATIONS MARKET SIZE, BY SUB-SEGMENT,
2012–2019 ($BILLION) 141
TABLE 70 ASIA-PACIFIC: MANAGED SERVICES MARKET SIZE, BY SUB-SEGMENT,
2012–2019 ($BILLION) 143
TABLE 71 ASIA-PACIFIC: MANAGED DATA CENTER MARKET SIZE, BY SUB-SEGMENT,
2012–2019 ($BILLION) 144
TABLE 72 ASIA-PACIFIC: MANAGED NETWORK MARKET SIZE, BY SUB-SEGMENT,
2012–2019 ($BILLION) 145
TABLE 73 ASIA-PACIFIC: MANAGED MOBILITY MARKET SIZE, BY SUB-SEGMENT,
2012–2019 ($BILLION) 146
TABLE 74 ASIA-PACIFIC: MANAGED INFRASTRUCTURE MARKET SIZE, BY SUB-SEGMENT, 2012–2019 ($MILLION) 147
TABLE 75 ASIA-PACIFIC: MANAGED COMMUNICATIONS MARKET SIZE, BY SUB-SEGMENT, 2012–2019 ($BILLION) 148
TABLE 76 MIDDLE EAST AND AFRICA MARKET: MANAGED SERVICES MARKET SIZE, BY SUB-SEGMENT, 2012–2019 ($BILLION) 150
TABLE 77 MIDDLE EAST AND AFRICA: MANAGED DATA CENTER MARKET SIZE,
BY SUB-SEGMENT, 2012–2019 ($BILLION) 151
TABLE 78 MIDDLE EAST AND AFRICA: MANAGED NETWORK MARKET SIZE,
BY SUB-SEGMENT, 2012–2019 ($BILLION) 152
TABLE 79 MIDDLE EAST AND AFRICA: MANAGED MOBILITY MARKET SIZE, BY SUB-SEGMENT, 2012–2019 ($MILLION) 153
TABLE 80 MIDDLE EAST AND AFRICA MARKET: MANAGED INFRASTRUCTURE MARKET SIZE, BY SUB-SEGMENT, 2012–2019 ($MILLION) 154
TABLE 81 MIDDLE EAST AND AFRICA MARKET: MANAGED COMMUNICATIONS MARKET SIZE, BY SUB-SEGMENT, 2012–2019 ($BILLION) 155
TABLE 82 LATIN AMERICA: MANAGED SERVICES MARKET SIZE, BY SUB-SEGMENT,
2012–2019 ($BILLION) 156
TABLE 83 LATIN AMERICA: MANAGED DATA CENTER MARKET SIZE, BY SUB-SEGMENT, 2012–2019 ($BILLION) 157
TABLE 84 LATIN AMERICA: MANAGED NETWORK MARKET SIZE, BY SUB-SEGMENT,
2012–2019 ($BILLION) 158
TABLE 85 LATIN AMERICA: MANAGED MOBILITY MARKET SIZE, BY SUB-SEGMENT,
2012–2019 ($MILLION) 159
TABLE 86 LATIN AMERICA: MANAGED INFRASTRUCTURE MARKET SIZE, BY SUB-SEGMENT, 2012–2019 ($MILLION) 160
TABLE 87 LATIN AMERICA: MANAGED COMMUNICATIONS MARKET SIZE, BY SUB-SEGMENT, 2012–2019 ($BILLION) 161
TABLE 88 NEW PRODUCT LAUNCHES, 2013–2014 167
TABLE 89 AGREEMENTS, PARTNERSHIPS, COLLABORATIONS, AND JOINT VENTURES,
2011–2014 168
TABLE 90 MERGERS AND ACQUISITIONS, 2011–2014 172
TABLE 91 EXPANSIONS, 2011–2014 173


LIST OF FIGURES

FIGURE 1 MANAGED SERVICES MARKET, BY TECHNOLOGY SEGMENT 19
FIGURE 2 MANAGED SERVICES MARKET, BY END USER 21
FIGURE 3 MANAGED SERVICES MARKET, BY REGION 21
FIGURE 4 RESEARCH METHODOLOGY 23
FIGURE 5 MARKET SIZE ESTIMATION METHODOLOGY: BOTTOM-UP APPROACH 25
FIGURE 6 MARKET SIZE ESTIMATION METHODOLOGY: TOP-DOWN APPROACH 25
FIGURE 7 BREAKDOWN OF PRIMARY INTERVIEWS: BY COMPANY TYPE, DESIGNATION AND REGION 26
FIGURE 8 MARKET BREAKDOWN AND DATA TRIANGULATION 27
FIGURE 9 LARGE ENTERPRISES ARE RANK ON TOP IN TERM OF GLOBAL MARKET SIZE 31
FIGURE 10 MANAGED DATA CENTER COVERING THE MAXIMUM GROWTH OF MANAGED SERVICES MARKET (2014 VS. 2019) 33
FIGURE 11 LARGE ENTERPRISES HAVE MORE MARKET SHARE IN MANAGED SERVICES MARKET, 2014 34
FIGURE 12 THE GROWING DATA CENTER IS DRIVING THE DEMAND OF MANAGED SERVICES
IN APAC 34
FIGURE 13 GLOBAL MANAGED SERVICES MARKET GROWING AT A CAGR 12.5% DURING
2014-2019 36
FIGURE 14 MANAGED DATA CENTER IS EXPECTED TO GROW AT THE HIGHEST RATE AMONG THE OTHER TECHNOLOGIES 37
FIGURE 15 NORTH AMERICA HOLDS THE MAXIMUM SHARE IN THE MANAGED SERVICES COMPONENTS MARKET (2014) 38
FIGURE 16 APAC TO GROW QUICKER THAN OTHER REGIONAL MARKETS 39
FIGURE 17 LATIN AMERICA MARKET SOON TO ENTER EXPONENTIAL GROWTH PHASE
IN 2014-2019 40
FIGURE 18 MANAGED SERVICES MARKET EVOLUTION AND MILESTONES CHART 43
FIGURE 19 LOW OPERATIONAL COSTS AND IMPROVED FOCUS ON CORE BUSINESS ARE PROPELLING THE GROWTH OF MANAGED SERVICES MARKET 44
FIGURE 20 MANAGED SERVICES MARKET: DRIVERS AND RESTRAINTS 48
FIGURE 21 VALUE CHAIN: MANAGED SERVICES MARKET 52
FIGURE 22 PORTER’S FIVE FORCES ANALYSIS 52
FIGURE 23 STRATEGIC BENCHMARKING: ERICSSON LAUNCHED NEW SOLUTIONS FOR MANAGED SERVICES MARKET 55
FIGURE 24 STRATEGIC BENCHMARKING: ERICSSON AND AT&T HAVE ADOPTED INORGANIC STRATEGIES TO GROW IN MANAGED SERVICES MARKET 56
FIGURE 25 MANAGED DATA CENTER IS THE LARGEST MARKET IN MANAGED SERVICES MARKET 60
FIGURE 26 MANAGED HOSTING LEADS THE MANAGED DATA CENTER MARKET 63
FIGURE 27 LARGE ENTERPRISES IS THE MOST ATTRACTIVE END USER IN MANAGED DATA CENTER MARKET 64
FIGURE 28 MANAGED HOSTING MARKET WILL BE THE MOST LUCRATIVE AMONG LARGE ENTERPRISE USERS 65
FIGURE 29 MANAGED COLOCATION MARKET WILL BE THE MOST ATTRACTIVE AMONG LARGE ENTERPRISES 66
FIGURE 30 LARGE ENTERPRISES WILL LEAD THE END USERS IN MANAGED STORAGE MARKET 67
FIGURE 31 MANAGED MPLS IP VPNS WILL DOMINATE THE MANAGED NETWORK MARKET 69
FIGURE 32 MORE THAN HALF OF THE MARKET IS DOMINATED BY LARGE ENTERPRISES 70
FIGURE 33 LARGE ENTERPRISES WILL BE THE BIGGEST MARKET FOR MANAGED NETWORK MONITORING AND MAINTENANCE (REMOTE MONITORING) 72
FIGURE 34 LARGE ENTERPISES WILL BE THE BIGGEST MARKET FOR MANAGED MPLS IP VPNS 73
FIGURE 35 LARGE ENTERPRISES WILL BE THE MOST LUCRATIVE MARKET FOR MANAGED ETHERNET ACCESS (LAN, WAN, MAN, ETC.) THROUGHOUT THE FORECAST PERIOD 74
FIGURE 36 LARGE ENTERPRISES MARKET FOR MANAGED WLAN/WWAN WILL DOUBLE IN THE NEXT FIVE YEARS 75
FIGURE 37 SMALL AND MEDIUM BUSINESSES WILL REGISTER THE MAXIMUM GROWTH FOR MANAGED ROUTER AND SWITCH MARKET 76
FIGURE 38 LARGE ENTERPRISES WILL DOMINATE OTHER END USERS AS THE BIGGEST ADOPTER OF OTHER MANAGED NETWORK SERVICES 77
FIGURE 39 MANAGED MOBILE VAS WILL BE THE LARGEST MARKET IN THE MANAGED MOBILITY MARKET 79
FIGURE 40 SMALL AND MEDIUM BUSINESSES WILL GROW SIGNIFICANTLY IN THE MANAGED MOBILITY MARKET IN THE NEXT FIVE YEARS 80
FIGURE 41 LARGE ENTERPRISES WILL BE THE BIGGEST END USER FOR MANAGED MOBILE VAS MARKET 81
FIGURE 42 SMALL AND MEDIUM BUSINESSES WILL REGISTER THE HIGHEST GROWTH IN THE MOBILE SECURITY MARKET 82
FIGURE 43 LARGE ENTERPRISES WILL BE THE BIGGEST END USER IN MANAGED TABLETS, SMARTPHONES AND MOBILES MARKET 83
FIGURE 44 LARGE ENTERPRISES WILL BE THE BIGGEST ADOPTER OF OTHER MANAGED MOBILITY SERVICES MARKET 84
FIGURE 45 MANAGED PRINT SERVICES WILL DOMINATE THE MANAGED INFRASTRUCTURE MARKET FOR THE NEXT FIVE YEARS 86
FIGURE 46 LARGE ENTERPRISES WILL BE THE BIGGEST ADOPTER OF MANAGED INFRASTRUCTURE IN THE NEXT FIVE YEARS 87
FIGURE 47 MANAGED PRINT SERVICES MARKET WILL BE THE MOST ADAPTIVE IN LARGE ENTERPRISES 88
FIGURE 48 MANAGED DESKTOP SERVICE WILL BE WIDELY ADOPTED BY SMALL AND MEDIUM BUSINESSES IN THE NEXT FIVE YEARS 89
FIGURE 49 LARGE ENTERPRISES WILL LEAD SIGNIFICANTLY IN THE MANAGED BACKUP AND RECOVERY (IT MAINTENANCE) MARKET IN THE NEXT FIVE YEARS 90
FIGURE 50 LARGE ENTERPRISES WILL BE HOLDING HIGHEST MARKET SHARE IN THE MANAGED SERVERS MARKET 91
FIGURE 51 MANAGED INVENTORY MARKET WILL WITNESS SIGNIFICANT CAGR 14.7%
BY LARGE ENTERPRISES IN THE NEXT FIVE YEARS 92
FIGURE 52 LARGE ENTERPRISES WILL BE THE LEADING ADOPTER OF OTHER MANAGED INFRASTRUCTURE SERVICES MARKET IN THE NEXT FIVE YEARS 93
FIGURE 53 MANAGED UNIFIED COMMUNICATIONS DOMINATE THE OTHER SUB-SEGMENTS
OF MANAGED COMMUNICATIONS MARKET 96
FIGURE 54 LARGE ENTERPRISES WILL DOMINATE MORE THAN HALF OF THE MANAGED COMMUNICATIONS MARKET BY 2019 97
FIGURE 55 LARGE ENTERPRISES WILL LEAD THE END USERS IN MANAGED UNIFIED COMMUNICATIONS MARKET 98
FIGURE 56 MANAGED EMAIL MARKET WILL WITNESS LEADING ADOPTION BY LARGE ENTERPRISES IN THE NEXT FIVE YEARS 99
FIGURE 57 LARGE ENTERPRISES WILL BE THE BIGGEST ADOPTER OF MANAGED VOIP MARKET AMONG END USERS 100
FIGURE 58 MANAGED INFORMATION MARKET WILL BE DOMINATED BY MANAGED BUSINESS PROCESS 102
FIGURE 59 LARGE ENTERPRISES ARE EXPECTED TO BE THE LUCRATIVE END USERS
IN MANAGED INFORMATION MARKET 103
FIGURE 60 SMALL AND MEDIUM BUSINESSES WILL WITNESS THE HIGHEST GROWTH
IN MANAGED BUSINESS PROCESS MARKET IN THE NEXT FIVE YEARS 104
FIGURE 61 LARGE ENTERPRISES WILL LEAD OTHER END USERS IN THE MANAGED OSS/BSS MARKET 105
FIGURE 62 LARGE ENTERPRISES WILL BE THE BIGGEST ADOPTER OF MANAGED DATABASES MARKET IN THE NEXT FIVE YEARS 106
FIGURE 63 LARGE ENTERPRISES WILL BE THE LEADING END USERS OF OTHER MANAGED INFORMATION SERVICES 107
FIGURE 64 MANAGED INTERNET SECURITY WILL LEAD THE MANAGED SECURITY MARKET
IN THE NEXT FIVE YEARS 109
FIGURE 65 LARGE ENTERPRISES WILL DOMINATE THE MANAGED SECURITY MARKET DURING THE FORECAST PERIOD 110
FIGURE 66 LARGE ENTERPRISES WILL WITNESS THE HIGHEST MARKET SHARE IN MANAGED INFRASTRUCTURE CONTENT SECURITY MARKET 111
FIGURE 67 LARGE ENTERPRISES WILL LEAD THE END USERS IN THE MANAGED INTERNET SECURITY MARKET IN THE NEXT FIVE YEARS 112
FIGURE 68 MANAGED VIDEO SURVEILLANCE/MANAGED WI-FI MARKET WILL WITNESS SIGNIFICANT ADOPTION BY LARGE ENTERPRISES 113
FIGURE 69 SMALL AND MEDIUM BUSINESSES WILL REGISTER THE HIGHEST GROWTH
IN MANAGED FIREWALLS AND VPN SECURITY MARKET 114
FIGURE 70 LARGE ENETRPRISES WILL DOMINATE THE OTHER END USERS IN MANAGED IDS/IPS MARKET 115
FIGURE 71 LARGE ENTERPRISES WILL BE THE BIGGEST ADOPTER OF OTHER MANAGED SECURITY SERVICES 116
FIGURE 72 LARGE ENTERPRISES WILL BE THE LARGEST MARKET FOR MANAGED SERVICES 119
FIGURE 73 NORTH AMERICA WILL BE THE BIGGEST ADOPTER OF MANAGED SERVICES FOR SMALL OFFICE HOME OFFICE SOHO 120
FIGURE 74 APAC IS EXPECTED TO REGISTER THE HIGHEST CAGR 25.2% IN THE MANAGED SERVICES MARKET FOR SMB DURING THE FORECAST PERIOD 121
FIGURE 75 NORTH AMERICA WILL LEAD OTHER REGIONS IN MANAGED SERVICES MARKET FOR LARGE ENTERPRISES 123
FIGURE 76 THE GROWING DATA CENTER IS DRIVING THE DEMAND OF MANAGED SERVICES
IN APAC 126
FIGURE 77 NORTH AMERICA WILL DOMINATE THE MANAGED SERVICES MARKET GLOBALLY 127
FIGURE 78 NORTH AMERICA SNAPSHORT: DEMAND WILL BE DRIVEN BY THE GROWING DATA CENTER 128
FIGURE 79 MANAGED DATA CENTER MARKET WILL DOMINATE THE OTHER MANAGED SERVICES IN NORTH AMERICA IN THE NEXT FIVE YEARS 129
FIGURE 80 MANAGED HOSTING WILL LEAD THE MANAGED DATA CENTER MARKET IN NORTH AMERICA 130
FIGURE 81 MANAGED MPLS IP VPNS WILL LEAD THE MANAGED NETWORK MARKET IN NORTH AMERICA 131
FIGURE 82 MANAGED MOBILE VAS WILL LEAD THE MANAGED MOBILITY MARKET IN NORTH AMERICA 132
FIGURE 83 MANAGED PRINT SERVICES WILL LEAD THE MANAGED INFRASTRUCTURE MARKET IN NORTH AMERICA 133
FIGURE 84 NORTH AMERICA WILL WITNESS THE HIGHEST ADOPTION OF MANAGED UNIFIED COMMUNICATIONS IN MANAGED COMMUNICATIONS MARKET 134
FIGURE 85 EUROPE WILL BE THE LUCRATIVE REGION FOR MANAGED DATA CENTER 135
FIGURE 86 MANAGED HOSTING WILL DOMINATE THE MANAGED DATA CENTER MARKET
IN EUROPE 136
FIGURE 87 MANAGED MPLS IP VPNS WILL BE WIDELY ADOPTED IN EUROPE AMONG MANAGED NETWORK SERVICES 137
FIGURE 88 MANANGED MOBILE VAS MARKET WILL LEAD THE EUROPE MARKET OF MANAGED MOBILITY SERVICES 138
FIGURE 89 EUROPE WILL BE THE LUCRATIVE REGION FOR MANAGED PRINT SERVICES THROUGHOUT THE FORECAST PERIOD 139
FIGURE 90 MANAGED UNIFIED COMMUNICATIONS WILL LEAD IN MANAGED COMMUNICATIONS MARKET IN EUROPE 140
FIGURE 91 ASIA-PACIFIC SNAPSHORT: DEMAND WILL BE DRIVEN BY THE GROWING DATA CENTER AND IT INFRASTRUCTURE 142
FIGURE 92 MANAGED DATA CENTER MARKET WILL BE THE LARGEST MARKET AMONG MANAGED SERVICES MARKET IN ASIA-PACIFIC 143
FIGURE 93 MANAGED HOSTING WILL DOMINATE THE MANAGED DATA CENTER MARKET
IN ASIA-PACIFIC 144
FIGURE 94 MANAGED MPLS IP VPNS MARKET WILL BE WIDELY ADOPTED IN ASIA-PACIFIC
IN THE NEXT FIVE YEARS 145
FIGURE 95 MANAGED MOBILE VAS MARKET WILL LEAD THE MANAGED MOBILITY MARKET
IN ASIA-PACIFIC 146
FIGURE 96 MANAGED PRINT SERVICES WILL BE WIDELY ADOPTED IN ASIA-PACIFIC 147
FIGURE 97 MANAGED UNIFIED COMMUNICATIONS WILL BE MOST WIDELY ADOPTED AMONG MANAGED COMMUNICATIONS SERVICES IN ASIA-PACIFIC 148
FIGURE 98 MANAGED DATA CENTER MARKET WILL WITNESS SIGNIFICANT GROWTH
IN MEA REGION IN THE NEXT FIVE YEARS 149
FIGURE 99 MANAGED HOSTING WILL DOMINATE MORE THAN HALF OF MANAGED DATA CENTER MARKET IN MEA 150
FIGURE 100 MANAGED MPLS IP VPNS WILL LEAD THE MANAGED NETWORK MARKET IN MEA 151
FIGURE 101 MANAGED MOBILE VAS WILL WITNESS THE HIGHEST ADOPTION IN MEA 152
FIGURE 102 MANAGED PRINT SERVICES WILL BE SIGNIFICANTLY ADOPTED IN MEA 153
FIGURE 103 MANAGED UNIFIED COMMUNICATIONS MARKET WILL DOUBLE IN MEA IN THE NEXT FIVE YEARS 154
FIGURE 104 MANAGED DATA CENTER WILL BE SIGNIFICANTLY ADOPTED IN LATIN AMERICA 155
FIGURE 105 MANAGED HOSTING WILL DOMINATE THE MANAGED DATA CENTER MARKET
IN LATIN AMERICA 156
FIGURE 106 MANAGED MPLS IP VPNS MARKET WILL LEAD THE MANAGED NETWORK MARKET IN LATIN AMERICA 157
FIGURE 107 MANAGED MOBILE VAS MARKET IS EXPECTED TO DOUBLE IN LATIN AMERICA
IN THE NEXT FIVE YEARS 158
FIGURE 108 LATIN AMERICA IS EXPECTED TO BE A LUCRATIVE MARKET FOR MANAGED PRINT SERVICES 159
FIGURE 109 MANAGED UNIFIED COMMUNICATIONS WILL DOMINATE MORE THAN HALF OF THE MANAGED COMMUNICATIONS MARKET IN LATIN AMERICA 160
FIGURE 110 COMPANIES ADOPTED AGREEMENTS, PARTNERSHIPS, COLLABORATIONS AND JOINT VENTURES AS THE KEY GROWTH STRATEGY OVER THE PERIOD OF
2011–2014 162
FIGURE 111 GLOBAL MANAGED SERVICES MARKET SHARE, BY KEY PLAYER, 2014 163
FIGURE 112 BATTLE FOR MARKET SHARE: AGREEMENTS, PARTNERSHIPS, COLLABORATIONS, AND JOINT VENTURES WAS THE KEY STRATEGY 164
FIGURE 113 MARKET EVALUATION FRAMEWORK - SIGNIFICANT NEW PRODUCT LAUNCHES, PARTNERSHIPS, AGREEMENTS, COLLABORATIONS, AND JOINT VENTURE HAVE FUELED GROWTH AND INNOVATION IN 2013 AND 2014 166
FIGURE 114 GEOGRAPHIC REVENUE MIX OF TOP 5 MARKET PLAYERS 174
FIGURE 115 CISCO SYSTEMS, INC.: COMPANY SNAPSHOT 175
FIGURE 116 CISCO: SWOT ANALYSIS 177
FIGURE 117 ERICSSON: COMPANY SNAPSHOT 178
FIGURE 118 ERICSSON: SWOT ANALYSIS 181
FIGURE 119 FUJITSU: COMPANY SNAPSHOT 183
FIGURE 120 FUJITSU: SWOT ANALYSIS 185
FIGURE 121 HUAWEI: COMPANY SNAPSHOT 186
FIGURE 122 HUAWEI: SWOT ANALYSIS 188
FIGURE 123 IBM: COMPANY SNAPSHOT 189
FIGURE 124 IBM: SWOT ANALYSIS 191
FIGURE 125 NSN: COMPANY SNAPSHOT 193
FIGURE 126 ALCATEL-LUCENT: COMPANY SNAPSHOT 196
FIGURE 127 CSC: COMPANY SNAPSHOT 199
FIGURE 128 AT&T: COMPANY SNAPSHOT 202
FIGURE 129 ACCENTURE: COMPANY SNAPSHOT 205


【レポートのキーワード】

マネージドサービス、マネージド・データセンター、マネージド・ネットワーク、マネージド・モビリティ、マネージド・インフラ、マネージド・コミュニケーション、マネージド・インフォメーション、マネージド・セキュリティ、ITサービス、管理

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